# Connect Package Tracking to TikTok and automate your tasks

## Why integrate Package Tracking with TikTok

The Package Tracking to TikTok integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

### Send customers a same-day delivery heads-up

When a package status changes to Out for Delivery, MESA sends the customer a personalized notification. They know it's coming today — no tracking page required, no "where's my order" email to answer.

### Alert your team the moment a delivery fails

When a delivery attempt fails or an exception is flagged, MESA immediately notifies the right person. Your team can act before the customer even knows there's a problem.

### Trigger a review request right after delivery

When a package status changes to Delivered, MESA fires a follow-up to the customer — review request, loyalty offer, or cross-sell. The timing is based on actual delivery, not an estimated date.

### Sync Shopify audiences to TikTok Ads in real time

When a customer's tags, purchase history, or lifecycle stage changes in Shopify, MESA updates the corresponding TikTok Ads audience. Your campaigns always target the right people without manual list exports or scheduled syncs.

### Build retargeting audiences from Shopify customer behavior

When a customer abandons checkout, completes a first purchase, or crosses a spend threshold, MESA adds them to the right TikTok Ads audience automatically. Your retargeting runs on live customer behavior, not a weekly CSV upload.

### Pause or adjust campaigns when inventory runs low

When stock drops below a threshold in Shopify, MESA triggers a TikTok Ads update — pausing a campaign, adjusting a budget, or flagging it for review. You stop spending on products you can't fulfill without monitoring ad accounts separately.

## Build any Package Tracking and TikTok automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

###### Lead Created  
Starts when an instant form lead is submitted.
- Request ID  
- Entry  
- Time

###### Shipment Delivered  
Starts when a shipment is delivered.
- Archived  
- Courier Code  
- Created At  
- Customer Email  
- Customer Name  
- Customer Sms  
- Delivery Status  
- Destination City  
- Destination Country  
- Destination Info  
- Destination State  
- Destination Track Number  
- Dimension  
- Exchange Number  
- ID  
- Label  
- Latest Checkpoint Time  
- Latest Event  
- Logistics Channel  
- Note  
- Order Date  
- Order ID  
- Order Number  
- Origin City  
- Origin Country  
- Origin Info  
- Origin State  
- Pieces  
- Previously  
- Product Type  
- Recipient Postcode  
- Scheduled Address  
- Scheduled Delivery Date  
- Service Code  
- Signed By  
- Source  
- Status Info  
- Substatus  
- Title  
- Tracking Courier Account  
- Tracking Destination Country  
- Tracking Key  
- Tracking Number  
- Tracking Origin Country  
- Tracking Postal Code  
- Tracking Ship Date  
- Transit Time  
- Update At  
- Updating  
- Weight  
- Weight Kg

###### Shipment Experienced Exception  
Starts when a shipment has an exception.
- Archived  
- Courier Code  
- Created At  
- Customer Email  
- Customer Name  
- Customer Sms  
- Delivery Status  
- Destination City  
- Destination Country  
- Destination Info  
- Destination State  
- Destination Track Number  
- Dimension  
- Exchange Number  
- ID  
- Label  
- Latest Checkpoint Time  
- Latest Event  
- Logistics Channel  
- Note  
- Order Date  
- Order ID  
- Order Number  
- Origin City  
- Origin Country  
- Origin Info  
- Origin State  
- Pieces  
- Previously  
- Product Type  
- Recipient Postcode  
- Scheduled Address  
- Scheduled Delivery Date  
- Service Code  
- Signed By  
- Source  
- Status Info  
- Substatus  
- Title  
- Tracking Courier Account  
- Tracking Destination Country  
- Tracking Key  
- Tracking Number  
- Tracking Origin Country  
- Tracking Postal Code  
- Tracking Ship Date  
- Transit Time  
- Update At  
- Updating  
- Weight  
- Weight Kg

###### Shipment Experienced Failed Delivery  
Starts when a shipment has failed to be delivered.
- Archived  
- Courier Code  
- Created At  
- Customer Email  
- Customer Name  
- Customer Sms  
- Delivery Status  
- Destination City  
- Destination Country  
- Destination Info  
- Destination State  
- Destination Track Number  
- Dimension  
- Exchange Number  
- ID  
- Label  
- Latest Checkpoint Time  
- Latest Event  
- Logistics Channel  
- Note  
- Order Date  
- Order ID  
- Order Number  
- Origin City  
- Origin Country  
- Origin Info  
- Origin State  
- Pieces  
- Previously  
- Product Type  
- Recipient Postcode  
- Scheduled Address  
- Scheduled Delivery Date  
- Service Code  
- Signed By  
- Source  
- Status Info  
- Substatus  
- Title  
- Tracking Courier Account  
- Tracking Destination Country  
- Tracking Key  
- Tracking Number  
- Tracking Origin Country  
- Tracking Postal Code  
- Tracking Ship Date  
- Transit Time  
- Update At  
- Updating  
- Weight  
- Weight Kg

###### Shipment Information Received  
Starts when a shipment receives information.
- Archived  
- Courier Code  
- Created At  
- Customer Email  
- Customer Name  
- Customer Sms  
- Delivery Status  
- Destination City  
- Destination Country  
- Destination Info  
- Destination State  
- Destination Track Number  
- Dimension  
- Exchange Number  
- ID  
- Label  
- Latest Checkpoint Time  
- Latest Event  
- Logistics Channel  
- Note  
- Order Date  
- Order ID  
- Order Number  
- Origin City  
- Origin Country  
- Origin Info  
- Origin State  
- Pieces  
- Previously  
- Product Type  
- Recipient Postcode  
- Scheduled Address  
- Scheduled Delivery Date  
- Service Code  
- Signed By  
- Source  
- Status Info  
- Substatus  
- Title  
- Tracking Courier Account  
- Tracking Destination Country  
- Tracking Key  
- Tracking Number  
- Tracking Origin Country  
- Tracking Postal Code  
- Tracking Ship Date  
- Transit Time  
- Update At  
- Updating  
- Weight  
- Weight Kg

###### Shipment's Status is In Transit  
Starts when a shipment's status is in transit.
- Archived  
- Courier Code  
- Created At  
- Customer Email  
- Customer Name  
- Customer Sms  
- Delivery Status  
- Destination City  
- Destination Country  
- Destination Info  
- Destination State  
- Destination Track Number  
- Dimension  
- Exchange Number  
- ID  
- Label  
- Latest Checkpoint Time  
- Latest Event  
- Logistics Channel  
- Note  
- Order Date  
- Order ID  
- Order Number  
- Origin City  
- Origin Country  
- Origin Info  
- Origin State  
- Pieces  
- Previously  
- Product Type  
- Recipient Postcode  
- Scheduled Address  
- Scheduled Delivery Date  
- Service Code  
- Signed By  
- Source  
- Status Info  
- Substatus  
- Title  
- Tracking Courier Account  
- Tracking Destination Country  
- Tracking Key  
- Tracking Number  
- Tracking Origin Country  
- Tracking Postal Code  
- Tracking Ship Date  
- Transit Time  
- Update At  
- Updating  
- Weight  
- Weight Kg

###### Shipment's Status is Out for Delivery  
Starts when a shipment's status is out for delivery.
- Archived  
- Courier Code  
- Created At  
- Customer Email  
- Customer Name  
- Customer Sms  
- Delivery Status  
- Destination City  
- Destination Country  
- Destination Info  
- Destination State  
- Destination Track Number  
- Dimension  
- Exchange Number  
- ID  
- Label  
- Latest Checkpoint Time  
- Latest Event  
- Logistics Channel  
- Note  
- Order Date  
- Order ID  
- Order Number  
- Origin City  
- Origin Country  
- Origin Info  
- Origin State  
- Pieces  
- Previously  
- Product Type  
- Recipient Postcode  
- Scheduled Address  
- Scheduled Delivery Date  
- Service Code  
- Signed By  
- Source  
- Status Info  
- Substatus  
- Title  
- Tracking Courier Account  
- Tracking Destination Country  
- Tracking Key  
- Tracking Number  
- Tracking Origin Country  
- Tracking Postal Code  
- Tracking Ship Date  
- Transit Time  
- Update At  
- Updating  
- Weight  
- Weight Kg

###### Shipment's Tracking Expired  
Starts when a shipment's tracking has expired.
- Archived  
- Courier Code  
- Created At  
- Customer Email  
- Customer Name  
- Customer Sms  
- Delivery Status  
- Destination City  
- Destination Country  
- Destination Info  
- Destination State  
- Destination Track Number  
- Dimension  
- Exchange Number  
- ID  
- Label  
- Latest Checkpoint Time  
- Latest Event  
- Logistics Channel  
- Note  
- Order Date  
- Order ID  
- Order Number  
- Origin City  
- Origin Country  
- Origin Info  
- Origin State  
- Pieces  
- Previously  
- Product Type  
- Recipient Postcode  
- Scheduled Address  
- Scheduled Delivery Date  
- Service Code  
- Signed By  
- Source  
- Status Info  
- Substatus  
- Title  
- Tracking Courier Account  
- Tracking Destination Country  
- Tracking Key  
- Tracking Number  
- Tracking Origin Country  
- Tracking Postal Code  
- Tracking Ship Date  
- Transit Time  
- Update At  
- Updating  
- Weight  
- Weight Kg

###### Shipment's Tracking is Pending  
Starts when a shipment's tracking is pending.
- Archived  
- Courier Code  
- Created At  
- Customer Email  
- Customer Name  
- Customer Sms  
- Delivery Status  
- Destination City  
- Destination Country  
- Destination Info  
- Destination State  
- Destination Track Number  
- Dimension  
- Exchange Number  
- ID  
- Label  
- Latest Checkpoint Time  
- Latest Event  
- Logistics Channel  
- Note  
- Order Date  
- Order ID  
- Order Number  
- Origin City  
- Origin Country  
- Origin Info  
- Origin State  
- Pieces  
- Previously  
- Product Type  
- Recipient Postcode  
- Scheduled Address  
- Scheduled Delivery Date  
- Service Code  
- Signed By  
- Source  
- Status Info  
- Substatus  
- Title  
- Tracking Courier Account  
- Tracking Destination Country  
- Tracking Key  
- Tracking Number  
- Tracking Origin Country  
- Tracking Postal Code  
- Tracking Ship Date  
- Transit Time  
- Update At  
- Updating  
- Weight  
- Weight Kg

###### Create Tracking  
Create a tracking.
- Tracking Number  
- Courier Code  
- Order Number  
- Customer Name  
- Title  
- Language

###### Detect Tracking Number's Carrier  
Obtain a list of detected carriers for a tracking number.
- Courier URL  
- Courier Code  
- Courier Logo  
- Courier Name  
- Courier Type  
- Courier Phone  
- Optional Fields  
- Default Language  
- Support Language  
- Courier Country Iso2  
- Tracking Required Fields

###### Get List of Carriers  
Obtain a list of carriers.
- Courier URL  
- Courier Code  
- Courier Logo  
- Courier Name  
- Courier Type  
- Courier Phone  
- Optional Fields  
- Default Language  
- Support Language  
- Courier Country Iso2  
- Tracking Required Fields

## Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

### Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

### Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

### Ongoing optimization

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

### Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

## Integrate Package Tracking with TikTok today.

Enjoy a 7-day free trial. Get your first workflow in minutes.