# Connect Package Tracking to Slack and automate your tasks ## Why integrate Package Tracking with Slack The Package Tracking to Slack integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code. ### Send customers a same-day delivery heads-up When a package status changes to Out for Delivery, MESA sends the customer a personalized notification. They know it's coming today — no tracking page required, no "where's my order" email to answer. ### Alert your team the moment a delivery fails When a delivery attempt fails or an exception is flagged, MESA immediately notifies the right person. Your team can act before the customer even knows there's a problem. ### Trigger a review request right after delivery When a package status changes to Delivered, MESA fires a follow-up to the customer — review request, loyalty offer, or cross-sell. The timing is based on actual delivery, not an estimated date. ### Alert your team the moment stock runs low MESA watches inventory levels across your catalog and sends a Slack message the instant a threshold is hit. Your team can act before customers ever see a stockout. ### Keep your team in the loop on every order When an order comes in with specific conditions — high value, wholesale, flagged address — MESA sends a Slack alert instantly. No one has to check dashboards to know what needs attention. ### Replace manual status updates with automatic ones When a fulfillment status changes in Shopify, MESA posts the update to the right Slack channel. Your ops team always knows where orders stand without chasing tracking numbers. ## Build any Package Tracking and Slack automation MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running. ###### Channel Archived Starts when a channel is archived. - Type - Channel - User - Is Moved - Event Ts ###### Channel Created Starts when a channel is created. - ID - Name - Is Channel - Is Group - Is Im - Is Mpim - Is Private - Created - Is Archived - Is General - Unlinked - Name Normalized - Is Shared - Is Org Shared - Is Pending Ext Shared - Pending Shared - Context Team ID - Updated - Parent Conversation - Creator - Is Ext Shared - Shared Team Ids - Pending Connected Team Ids - Is Member - Last Read - Topic - Purpose - Previous Names - Priority - Success ###### Channel Deleted Starts when a channel is deleted. - Type - Channel - Actor ID - Event Ts ###### Channel Renamed Starts when a channel is renamed. - Type - Channel ###### Private Channel Received Message Starts when a message is sent in a private channel. - Type - User - Text - Ts ###### Public Channel Received Message Starts when a message is sent in a public channel. - Type - User - Text - Ts ###### User Joined Channel Starts when a user joins a channel. - Subtype - User - Text - Type - Ts - Channel - Event Ts - Channel Type ###### Shipment Delivered Starts when a shipment is delivered. - Archived - Courier Code - Created At - Customer Email - Customer Name - Customer Sms - Delivery Status - Destination City - Destination Country - Destination Info - Destination State - Destination Track Number - Dimension - Exchange Number - ID - Label - Latest Checkpoint Time - Latest Event - Logistics Channel - Note - Order Date - Order ID - Order Number - Origin City - Origin Country - Origin Info - Origin State - Pieces - Previously - Product Type - Recipient Postcode - Scheduled Address - Scheduled Delivery Date - Service Code - Signed By - Source - Status Info - Substatus - Title - Tracking Courier Account - Tracking Destination Country - Tracking Key - Tracking Number - Tracking Origin Country - Tracking Postal Code - Tracking Ship Date - Transit Time - Update At - Updating - Weight - Weight Kg ###### Shipment Experienced Exception Starts when a shipment has an exception. ###### Shipment Experienced Failed Delivery Starts when a shipment has failed to be delivered. ###### Shipment Information Received Starts when a shipment receives information. ###### Shipment's Status is In Transit Starts when a shipment's status is in transit. ###### Shipment's Status is Out for Delivery Starts when a shipment's status is out for delivery. ###### Shipment's Tracking Expired Starts when a shipment's tracking has expired. ###### Shipment's Tracking is Pending Starts when a shipment's tracking is pending. ###### Add Emoji Reaction Add an emoji reaction to a message. - Success - Data ###### Archive Channel Archive a channel. - Success - Data ###### Create Channel Create a channel. - Name - Is Private ###### Create Reminder Create a reminder. - Text - Timestamp - Team ID - User ###### Delete Message Remove a message. - Channel - Ts - Success ###### Find User by Email Find a user by an email address. - ID - Team ID - Name - Deleted - Color - Real Name - Tz - Tz Label - Tz Offset - Profile - Is Admin - Is Owner - Is Primary Owner - Is Restricted - Is Ultra Restricted - Is Bot - Updated - Is App User - Has 2fa ###### Get List of Channel's Messages Obtain a list of a channel's messages. - Type - User - Text - Ts - Thread Ts - Team - Subtype - Bot Link - Bot ID ###### Get List of Channels Obtain a list of channels. - ID - Name - Is Channel - Is Group - Is Im - Created - Creator - Is Archived - Is General - Unlinked - Name Normalized - Is Shared - Is Ext Shared - Is Org Shared - Pending Shared - Is Pending Ext Shared - Is Member - Is Private - Is Mpim - Updated - Topic - Purpose - Previous Names - Num Members ###### Get List of Members in Channel Obtain a list of members in a channel. - 0 ###### Get List of Team's Users Obtain a list of users in a team. ###### Get List of Thread's Replies Obtain a list of replies from a specific thread. - Type - User - Text - Ts - Thread Ts - Team - Subtype - Bot Link - Bot ID ###### Invite User to Channel Invite a user to a channel. - ID - Name - Is Channel - Is Group - Is Im - Created - Creator - Is Archived - Is General - Unlinked - Name Normalized - Is Read Only - Is Shared - Is Ext Shared - Is Org Shared - Pending Shared - Is Pending Ext Shared - Is Member - Is Private - Is Mpim - Last Read - Topic - Purpose - Previous Names ###### Kick User from Channel Remove a user from a channel. - Success - Data ###### Send Message Post a new message to a specific channel. - Channel - Ts - Success ###### Set Conversation Topic Set a topic for a conversation. - ID - Name - Is Channel - Is Group - Is Im - Is Mpim - Is Private - Created - Is Archived - Is General - Unlinked - Name Normalized - Is Shared - Is Frozen - Is Org Shared - Is Pending Ext Shared - Pending Shared - Parent Conversation - Creator - Is Ext Shared - Shared Team Ids - Pending Connected Team Ids - Is Member - Last Read - Latest - Unread Count - Unread Count Display - Topic - Purpose - Previous Names ###### Update Message Modify a message. - Channel - Message - Timestamp ###### Create Tracking Create a tracking. - Tracking Number - Courier Code - Order Number - Customer Name - Title - Language ###### Detect Tracking Number's Carrier Obtain a list of detected carriers for a tracking number. - Courier URL - Courier Code - Courier Logo - Courier Name - Courier Type - Courier Phone - Optional Fields - Default Language - Support Language - Courier Country Iso2 - Tracking Required Fields ###### Get List of Carriers Obtain a list of carriers. ## Expert support included MESA includes hands-on support from automation experts who know how to get things done. ### Free workflow setup We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week. ### Fast response times Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours. ### Ongoing optimization Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows. ### Real humans, always Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows. ## Integrate Package Tracking with Slack today. Enjoy a 7-day free trial. Get your first workflow in minutes.