Connect Package Tracking to Slack and automate your tasks

Why integrate Package Tracking with Slack

The Package Tracking to Slack integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Send customers a same-day delivery heads-up

When a package status changes to Out for Delivery, MESA sends the customer a personalized notification. They know it's coming today — no tracking page required, no "where's my order" email to answer.

Alert your team the moment a delivery fails

When a delivery attempt fails or an exception is flagged, MESA immediately notifies the right person. Your team can act before the customer even knows there's a problem.

Trigger a review request right after delivery

When a package status changes to Delivered, MESA fires a follow-up to the customer — review request, loyalty offer, or cross-sell. The timing is based on actual delivery, not an estimated date.

Alert your team the moment stock runs low

MESA watches inventory levels across your catalog and sends a Slack message the instant a threshold is hit. Your team can act before customers ever see a stockout.

Keep your team in the loop on every order

When an order comes in with specific conditions — high value, wholesale, flagged address — MESA sends a Slack alert instantly. No one has to check dashboards to know what needs attention.

Replace manual status updates with automatic ones

When a fulfillment status changes in Shopify, MESA posts the update to the right Slack channel. Your ops team always knows where orders stand without chasing tracking numbers.

Build any Package Tracking and Slack automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Channel Archived

Starts when a channel is archived.

• Type
• Channel
• User
• Is Moved
• Event Ts

Channel Created

Starts when a channel is created.

• ID
• Name
• Is Channel
• Is Group
• Is Im
• Is Mpim
• Is Private
• Created
• Is Archived
• Is General
• Unlinked
• Name Normalized
• Is Shared
• Is Org Shared
• Is Pending Ext Shared
• Pending Shared
• Context Team ID
• Updated
• Parent Conversation
• Creator
• Is Ext Shared
• Shared Team Ids
• Pending Connected Team Ids
• Is Member
• Last Read
• Topic
• Purpose
• Previous Names
• Priority
• Success

Channel Deleted

Starts when a channel is deleted.

• Type
• Channel
• Actor ID
• Event Ts

Channel Renamed

Starts when a channel is renamed.

• Type
• Channel

Private Channel Received Message

Starts when a message is sent in a private channel.

• Type
• User
• Text
• Ts

Public Channel Received Message

Starts when a message is sent in a public channel.

• Type
• User
• Text
• Ts

User Joined Channel

Starts when a user joins a channel.

• Subtype
• User
• Text
• Type
• Ts
• Channel
• Event Ts
• Channel Type

Shipment Delivered

Starts when a shipment is delivered.

• Archived
• Courier Code
• Created At
• Customer Email
• Customer Name
• Customer Sms
• Delivery Status
• Destination City
• Destination Country
• Destination Info
• Destination State
• Destination Track Number
• Dimension
• Exchange Number
• ID
• Label
• Latest Checkpoint Time
• Latest Event
• Logistics Channel
• Note
• Order Date
• Order ID
• Order Number
• Origin City
• Origin Country
• Origin Info
• Origin State
• Pieces
• Previously
• Product Type
• Recipient Postcode
• Scheduled Address
• Scheduled Delivery Date
• Service Code
• Signed By
• Source
• Status Info
• Substatus
• Title
• Tracking Courier Account
• Tracking Destination Country
• Tracking Key
• Tracking Number
• Tracking Origin Country
• Tracking Postal Code
• Tracking Ship Date
• Transit Time
• Update At
• Updating
• Weight
• Weight Kg

Shipment Experienced Exception

Starts when a shipment has an exception.

Shipment Experienced Failed Delivery

Starts when a shipment has failed to be delivered.

Shipment Information Received

Starts when a shipment receives information.

Shipment's Status is In Transit

Starts when a shipment's status is in transit.

Shipment's Status is Out for Delivery

Starts when a shipment's status is out for delivery.

Shipment's Tracking Expired

Starts when a shipment's tracking has expired.

Shipment's Tracking is Pending

Starts when a shipment's tracking is pending.

Add Emoji Reaction

Add an emoji reaction to a message.

• Success
• Data

Archive Channel

Archive a channel.

• Success
• Data

Create Channel

Create a channel.

• Name
• Is Private

Create Reminder

Create a reminder.

• Text
• Timestamp
• Team ID
• User

Delete Message

Remove a message.

• Channel
• Ts
• Success

Find User by Email

Find a user by an email address.

• ID
• Team ID
• Name
• Deleted
• Color
• Real Name
• Tz
• Tz Label
• Tz Offset
• Profile
• Is Admin
• Is Owner
• Is Primary Owner
• Is Restricted
• Is Ultra Restricted
• Is Bot
• Updated
• Is App User
• Has 2fa

Get List of Channel's Messages

Obtain a list of a channel's messages.

• Type
• User
• Text
• Ts
• Thread Ts
• Team
• Subtype
• Bot Link
• Bot ID

Get List of Channels

Obtain a list of channels.

• ID
• Name
• Is Channel
• Is Group
• Is Im
• Created
• Creator
• Is Archived
• Is General
• Unlinked
• Name Normalized
• Is Shared
• Is Ext Shared
• Is Org Shared
• Pending Shared
• Is Pending Ext Shared
• Is Member
• Is Private
• Is Mpim
• Updated
• Topic
• Purpose
• Previous Names
• Num Members

Get List of Members in Channel

Obtain a list of members in a channel.

• 0

Get List of Team's Users

Obtain a list of users in a team.

Get List of Thread's Replies

Obtain a list of replies from a specific thread.

• Type
• User
• Text
• Ts
• Thread Ts
• Team
• Subtype
• Bot Link
• Bot ID

Invite User to Channel

Invite a user to a channel.

• ID
• Name
• Is Channel
• Is Group
• Is Im
• Created
• Creator
• Is Archived
• Is General
• Unlinked
• Name Normalized
• Is Read Only
• Is Shared
• Is Ext Shared
• Is Org Shared
• Pending Shared
• Is Pending Ext Shared
• Is Member
• Is Private
• Is Mpim
• Last Read
• Topic
• Purpose
• Previous Names

Kick User from Channel

Remove a user from a channel.

• Success
• Data

Send Message

Post a new message to a specific channel.

• Channel
• Ts
• Success

Set Conversation Topic

Set a topic for a conversation.

• ID
• Name
• Is Channel
• Is Group
• Is Im
• Is Mpim
• Is Private
• Created
• Is Archived
• Is General
• Unlinked
• Name Normalized
• Is Shared
• Is Frozen
• Is Org Shared
• Is Pending Ext Shared
• Pending Shared
• Parent Conversation
• Creator
• Is Ext Shared
• Shared Team Ids
• Pending Connected Team Ids
• Is Member
• Last Read
• Latest
• Unread Count
• Unread Count Display
• Topic
• Purpose
• Previous Names

Update Message

Modify a message.

• Channel
• Message
• Timestamp

Create Tracking

Create a tracking.

• Tracking Number
• Courier Code
• Order Number
• Customer Name
• Title
• Language

Detect Tracking Number's Carrier

Obtain a list of detected carriers for a tracking number.

• Courier URL
• Courier Code
• Courier Logo
• Courier Name
• Courier Type
• Courier Phone
• Optional Fields
• Default Language
• Support Language
• Courier Country Iso2
• Tracking Required Fields

Get List of Carriers

Obtain a list of carriers.

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

Ongoing optimization

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

Integrate Package Tracking with Slack today.

Enjoy a 7-day free trial. Get your first workflow in minutes.