# Connect Package Tracking to ShipStation and automate your tasks

## Why integrate Package Tracking with ShipStation

The Package Tracking to ShipStation integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

### Send customers a same-day delivery heads-up

When a package status changes to Out for Delivery, MESA sends the customer a personalized notification. They know it's coming today — no tracking page required, no "where's my order" email to answer.

### Alert your team the moment a delivery fails

When a delivery attempt fails or an exception is flagged, MESA immediately notifies the right person. Your team can act before the customer even knows there's a problem.

### Trigger a review request right after delivery

When a package status changes to Delivered, MESA fires a follow-up to the customer — review request, loyalty offer, or cross-sell. The timing is based on actual delivery, not an estimated date.

### Push every Shopify order to ShipStation the moment it's placed

When an order comes in, MESA sends it to ShipStation with the right shipping method, carrier, and fulfillment rules already applied. Your team picks up a ready-to-ship order, not a configuration task.

### Route orders to the right warehouse based on what's in the cart

When an order contains specific products, a wholesale flag, or a regional destination, MESA reads the details and sends it to the correct ShipStation fulfillment location. Every order reaches the right facility without manual sorting.

### Update Shopify the moment ShipStation marks an order shipped

When ShipStation generates a tracking number and marks an order fulfilled, MESA writes the update back to Shopify and triggers any downstream actions — a Klaviyo notification, a customer tag, a loyalty point. Your post-purchase workflow starts the moment fulfillment does.

## Build any Package Tracking and ShipStation automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

###### Customer Created

Starts when a customer account is created.
- Customer ID
- Create Date
- Modify Date
- Name
- Company
- Street1
- Street2
- City
- State
- Postal Code
- Country Code
- Phone
- Email
- Address Verified
- Marketplace Usernames
- Tags

###### Customer Updated

Starts when a customer is updated.
- Customer ID
- Create Date
- Modify Date
- Name
- Company
- Street1
- Street2
- City
- State
- Postal Code
- Country Code
- Phone
- Email
- Address Verified
- Marketplace Usernames
- Tags

###### Item Created

Starts when an item is created.
- Order ID
- Order Number
- Order Date
- Create Date
- Modify Date
- Payment Date
- Ship By Date
- Order Status
- Customer ID
- Customer Username
- Customer Email
- Bill To
- Ship To
- Items
- Order Total
- Amount Paid
- Tax Amount
- Shipping Amount
- Customer Notes
- Internal Notes
- Gift
- Gift Message
- Payment Method
- Requested Shipping Service
- Carrier Code
- Service Code
- Package Code
- Confirmation
- Ship Date
- Hold Until Date
- Weight
- Dimensions
- Insurance Options
- International Options
- Advanced Options
- Tag Ids
- User ID
- Externally Fulfilled
- Externally Fulfilled By
- Label Messages

###### Order Created

Starts when a new order is created in any status other than Awaiting Payment.
- Order ID
- Order Number
- Order Date
- Create Date
- Modify Date
- Payment Date
- Ship By Date
- Order Status
- Customer ID
- Customer Username
- Customer Email
- Bill To
- Ship To
- Items
- Order Total
- Amount Paid
- Tax Amount
- Shipping Amount
- Customer Notes
- Internal Notes
- Gift
- Gift Message
- Payment Method
- Requested Shipping Service
- Carrier Code
- Service Code
- Package Code
- Confirmation
- Ship Date
- Hold Until Date
- Weight
- Dimensions
- Insurance Options
- International Options
- Advanced Options
- Tag Ids
- User ID
- Externally Fulfilled
- Externally Fulfilled By
- Label Messages

###### Order Shipped

Starts when a fulfilled order is shipped.
- Shipment ID
- Order ID
- Order Key
- User ID
- Order Number
- Create Date
- Ship Date
- Shipment Cost
- Insurance Cost
- Tracking Number
- Is Return Label
- Batch Number
- Carrier Code
- Service Code
- Package Code
- Confirmation
- Warehouse ID
- Voided
- Void Date
- Marketplace Notified
- Notify Error Message
- Ship To
- Weight
- Dimensions
- Insurance Options
- Advanced Options
- Shipment Items
- Label Data
- Form Data

###### Shipment Delivered

Starts when a shipment is delivered.
- Archived
- Courier Code
- Created At
- Customer Email
- Customer Name
- Customer Sms
- Delivery Status
- Destination City
- Destination Country
- Destination Info
- Destination State
- Destination Track Number
- Dimension
- Exchange Number
- ID
- Label
- Latest Checkpoint Time
- Latest Event
- Logistics Channel
- Note
- Order Date
- Order ID
- Order Number
- Origin City
- Origin Country
- Origin Info
- Origin State
- Pieces
- Previously
- Product Type
- Recipient Postcode
- Scheduled Address
- Scheduled Delivery Date
- Service Code
- Signed By
- Source
- Status Info
- Substatus
- Title
- Tracking Courier Account
- Tracking Destination Country
- Tracking Key
- Tracking Number
- Tracking Origin Country
- Tracking Postal Code
- Tracking Ship Date
- Transit Time
- Update At
- Updating
- Weight
- Weight Kg

###### Shipment Experienced Exception

Starts when a shipment has an exception.
- Archived
- Courier Code
- Created At
- Customer Email
- Customer Name
- Customer Sms
- Delivery Status
- Destination City
- Destination Country
- Destination Info
- Destination State
- Destination Track Number
- Dimension
- Exchange Number
- ID
- Label
- Latest Checkpoint Time
- Latest Event
- Logistics Channel
- Note
- Order Date
- Order ID
- Order Number
- Origin City
- Origin Country
- Origin Info
- Origin State
- Pieces
- Previously
- Product Type
- Recipient Postcode
- Scheduled Address
- Scheduled Delivery Date
- Service Code
- Signed By
- Source
- Status Info
- Substatus
- Title
- Tracking Courier Account
- Tracking Destination Country
- Tracking Key
- Tracking Number
- Tracking Origin Country
- Tracking Postal Code
- Tracking Ship Date
- Transit Time
- Update At
- Updating
- Weight
- Weight Kg

###### Shipment Experienced Failed Delivery

Starts when a shipment has failed to be delivered.
- Archived
- Courier Code
- Created At
- Customer Email
- Customer Name
- Customer Sms
- Delivery Status
- Destination City
- Destination Country
- Destination Info
- Destination State
- Destination Track Number
- Dimension
- Exchange Number
- ID
- Label
- Latest Checkpoint Time
- Latest Event
- Logistics Channel
- Note
- Order Date
- Order ID
- Order Number
- Origin City
- Origin Country
- Origin Info
- Origin State
- Pieces
- Previously
- Product Type
- Recipient Postcode
- Scheduled Address
- Scheduled Delivery Date
- Service Code
- Signed By
- Source
- Status Info
- Substatus
- Title
- Tracking Courier Account
- Tracking Destination Country
- Tracking Key
- Tracking Number
- Tracking Origin Country
- Tracking Postal Code
- Tracking Ship Date
- Transit Time
- Update At
- Updating
- Weight
- Weight Kg

###### Shipment Information Received

Starts when a shipment receives information.
- Archived
- Courier Code
- Created At
- Customer Email
- Customer Name
- Customer Sms
- Delivery Status
- Destination City
- Destination Country
- Destination Info
- Destination State
- Destination Track Number
- Dimension
- Exchange Number
- ID
- Label
- Latest Checkpoint Time
- Latest Event
- Logistics Channel
- Note
- Order Date
- Order ID
- Order Number
- Origin City
- Origin Country
- Origin Info
- Origin State
- Pieces
- Previously
- Product Type
- Recipient Postcode
- Scheduled Address
- Scheduled Delivery Date
- Service Code
- Signed By
- Source
- Status Info
- Substatus
- Title
- Tracking Courier Account
- Tracking Destination Country
- Tracking Key
- Tracking Number
- Tracking Origin Country
- Tracking Postal Code
- Tracking Ship Date
- Transit Time
- Update At
- Updating
- Weight
- Weight Kg

###### Shipment's Status is In Transit

Starts when a shipment's status is in transit.
- Archived
- Courier Code
- Created At
- Customer Email
- Customer Name
- Customer Sms
- Delivery Status
- Destination City
- Destination Country
- Destination Info
- Destination State
- Destination Track Number
- Dimension
- Exchange Number
- ID
- Label
- Latest Checkpoint Time
- Latest Event
- Logistics Channel
- Note
- Order Date
- Order ID
- Order Number
- Origin City
- Origin Country
- Origin Info
- Origin State
- Pieces
- Previously
- Product Type
- Recipient Postcode
- Scheduled Address
- Scheduled Delivery Date
- Service Code
- Signed By
- Source
- Status Info
- Substatus
- Title
- Tracking Courier Account
- Tracking Destination Country
- Tracking Key
- Tracking Number
- Tracking Origin Country
- Tracking Postal Code
- Tracking Ship Date
- Transit Time
- Update At
- Updating
- Weight
- Weight Kg

###### Shipment's Status is Out for Delivery

Starts when a shipment's status is out for delivery.
- Archived
- Courier Code
- Created At
- Customer Email
- Customer Name
- Customer Sms
- Delivery Status
- Destination City
- Destination Country
- Destination Info
- Destination State
- Destination Track Number
- Dimension
- Exchange Number
- ID
- Label
- Latest Checkpoint Time
- Latest Event
- Logistics Channel
- Note
- Order Date
- Order ID
- Order Number
- Origin City
- Origin Country
- Origin Info
- Origin State
- Pieces
- Previously
- Product Type
- Recipient Postcode
- Scheduled Address
- Scheduled Delivery Date
- Service Code
- Signed By
- Source
- Status Info
- Substatus
- Title
- Tracking Courier Account
- Tracking Destination Country
- Tracking Key
- Tracking Number
- Tracking Origin Country
- Tracking Postal Code
- Tracking Ship Date
- Transit Time
- Update At
- Updating
- Weight
- Weight Kg

###### Shipment's Tracking Expired

Starts when a shipment's tracking has expired.
- Archived
- Courier Code
- Created At
- Customer Email
- Customer Name
- Customer Sms
- Delivery Status
- Destination City
- Destination Country
- Destination Info
- Destination State
- Destination Track Number
- Dimension
- Exchange Number
- ID
- Label
- Latest Checkpoint Time
- Latest Event
- Logistics Channel
- Note
- Order Date
- Order ID
- Order Number
- Origin City
- Origin Country
- Origin Info
- Origin State
- Pieces
- Previously
- Product Type
- Recipient Postcode
- Scheduled Address
- Scheduled Delivery Date
- Service Code
- Signed By
- Source
- Status Info
- Substatus
- Title
- Tracking Courier Account
- Tracking Destination Country
- Tracking Key
- Tracking Number
- Tracking Origin Country
- Tracking Postal Code
- Tracking Ship Date
- Transit Time
- Update At
- Updating
- Weight
- Weight Kg

###### Shipment's Tracking is Pending

Starts when a shipment's tracking is pending.
- Archived
- Courier Code
- Created At
- Customer Email
- Customer Name
- Customer Sms
- Delivery Status
- Destination City
- Destination Country
- Destination Info
- Destination State
- Destination Track Number
- Dimension
- Exchange Number
- ID
- Label
- Latest Checkpoint Time
- Latest Event
- Logistics Channel
- Note
- Order Date
- Order ID
- Order Number
- Origin City
- Origin Country
- Origin Info
- Origin State
- Pieces
- Previously
- Product Type
- Recipient Postcode
- Scheduled Address
- Scheduled Delivery Date
- Service Code
- Signed By
- Source
- Status Info
- Substatus
- Title
- Tracking Courier Account
- Tracking Destination Country
- Tracking Key
- Tracking Number
- Tracking Origin Country
- Tracking Postal Code
- Tracking Ship Date
- Transit Time
- Update At
- Updating
- Weight
- Weight Kg

###### Add Funds to Carrier Account

Increase the amount of funds to a carrier's account.
- Name
- Code
- Account Number
- Requires Funded Account
- Balance

###### Add Tag to Order

Attach a tag to an existing order.
- Success
- Message

###### Assign User to Order

Add a user to an existing order.

###### Create Label for Order

Create a shipping label for an order.
- Order ID
- Carrier Code
- Service Code
- Package Code
- Confirmation
- Ship Date
- Weight
- Dimensions
- Insurance Options
- International Options
- Advanced Options
- Test Label

###### Create Label for Shipment

Create a shipping label for a shipment.
- Carrier Code
- Service Code
- Package Code
- Confirmation
- Ship Date
- Weight
- Dimensions
- Ship From
- Ship To
- Insurance Options
- International Options
- Advanced Options
- Test Label

###### Create Order

Create an order.
- Order ID
- Order Number
- Order Date
- Create Date
- Modify Date
- Payment Date
- Ship By Date
- Order Status
- Customer ID
- Customer Username
- Customer Email
- Bill To
- Ship To
- Items
- Order Total
- Amount Paid
- Tax Amount
- Shipping Amount
- Customer Notes
- Internal Notes
- Gift
- Gift Message
- Payment Method
- Requested Shipping Service
- Carrier Code
- Service Code
- Package Code
- Confirmation
- Ship Date
- Hold Until Date
- Weight
- Dimensions
- Insurance Options
- International Options
- Advanced Options
- Tag Ids
- User ID
- Externally Fulfilled
- Externally Fulfilled By
- Label Messages

###### Create Ship From Location

Create a ship from location.
- Warehouse Name
- Origin Address
- Return Address
- Is Default

###### Deactivate Store

Deactivate a specific store.
- Success
- Message

###### Delete Order

Remove an order.
- Success
- Message

###### Delete Ship From Location

Delete a ship from location.
- Success
- Message

###### Get List of Carrier Packages

Obtain a list of packages by carrier code.
- Carrier Code
- Code
- Name
- Domestic
- International

###### Get List of Carrier Services

Obtain a list of services by carrier code.
- Carrier Code
- Code
- Name
- Domestic
- International

###### Get List of Customers

Obtain a list of existing customers.
- Customer ID
- Create Date
- Modify Date
- Name
- Company
- Street1
- Street2
- City
- State
- Postal Code
- Country Code
- Phone
- Email
- Address Verified
- Marketplace Usernames
- Tags

###### Get List of Fulfillments

Obtain a list of fulfillments.

###### Get List of Marketplaces

Obtain a list of marketplaces that can be integrated with ShipStation.
- Name
- Marketplace ID
- Can Refresh
- Supports Custom Mappings
- Supports Custom Statuses
- Can Confirm Shipments

###### Get List of Orders

Obtain a list of existing orders.
- Order ID
- Order Number
- Order Key
- Order Date
- Create Date
- Modify Date
- Payment Date
- Ship By Date
- Order Status
- Customer ID
- Customer Username
- Customer Email
- Bill To
- Ship To
- Items
- Order Total
- Amount Paid
- Tax Amount
- Shipping Amount
- Customer Notes
- Internal Notes
- Gift
- Gift Message
- Payment Method
- Requested Shipping Service
- Carrier Code
- Service Code
- Package Code
- Confirmation
- Ship Date
- Hold Until Date
- Weight
- Dimensions
- Insurance Options
- International Options
- Advanced Options
- Tag Ids
- User ID
- Externally Fulfilled
- Externally Fulfilled By
- Label Messages

###### Get List of Orders By Tag and Status

Lists all orders that match the specified status and tag.

###### Get List of Products

Obtain a list of products.
- Aliases
- Product ID
- Sku
- Name
- Price
- Default Cost
- Length
- Width
- Height
- Weight Oz
- Internal Notes
- Fulfillment Sku
- Create Date
- Modify Date
- Active
- Product Category
- Product Type
- Warehouse Location
- Default Carrier Code
- Default Service Code
- Default Package Code
- Default Intl Carrier Code
- Default Intl Service Code
- Default Intl Package Code
- Default Confirmation
- Default Intl Confirmation
- Customs Description
- Customs Value
- Customs Tariff No
- Customs Country Code
- No Customs
- Tags

###### Get List of Resource URL IDs

Obtain a list of resource IDs from a resource URL
- ID

###### Get List of Ship From Locations

Obtain a list of ship from locations.
- Warehouse ID
- Warehouse Name
- Origin Address
- Return Address
- Create Date
- Is Default
- Seller Integration ID
- Ext Inventory Identity
- Register Fedex Meter

###### Get List of Users

Obtain a list of users.
- User ID
- User Name
- Name

###### Get Shipments

Obtain a list of shipments.
- Shipment ID
- Order ID
- Order Key
- User ID
- Order Number
- Create Date
- Ship Date
- Shipment Cost
- Insurance Cost
- Tracking Number
- Is Return Label
- Batch Number
- Carrier Code
- Service Code
- Package Code
- Confirmation
- Warehouse ID
- Voided
- Void Date
- Marketplace Notified
- Notify Error Message
- Ship To
- Weight
- Dimensions
- Insurance Options
- Advanced Options
- Shipment Items
- Label Data
- Form Data

###### Get Shipping Rates

Obtain a list of shipping rates.
- Service Name
- Service Code
- Shipment Cost
- Other Cost

###### Get Stores

Obtain a list of installed stores on the ShipStation account.
- Store ID
- Store Name
- Marketplace ID
- Marketplace Name
- Account Name
- Email
- Integration URL
- Active
- Company Name
- Phone
- Public Email
- Website
- Refresh Date
- Last Refresh Attempt
- Create Date
- Modify Date
- Auto Refresh
- Status Mappings

###### Hold Order

Pause an order.
- Success
- Message

###### List Carriers

Obtain a list of shipping carriers.
- Name
- Code
- Account Number
- Requires Funded Account
- Balance
- Nickname
- Shipping Provider ID
- Primary

###### Mark Order as Shipped

Classify an order as shipped.
- Order ID
- Order Number

###### Reactivate Store

Reactivate a specific store.
- Success
- Message

###### Refresh Store

Initiate a store refresh.

###### Remove Tag on Order

Delete a tag from an existing order.
- Success
- Message

###### Restore Order from On Hold

Unpause an order that is currently on hold.
- Success
- Message

###### Retrieve Carrier

Grab all details about the carrier.
- Name
- Code
- Account Number
- Requires Funded Account
- Balance
- Nickname
- Shipping Provider ID
- Primary

###### Retrieve Customer

Grab all details about the customer.
- Customer ID
- Create Date
- Modify Date
- Name
- Company
- Street1
- Street2
- City
- State
- Postal Code
- Country Code
- Phone
- Email
- Address Verified
- Marketplace Usernames
- Tags

###### Retrieve Order

Grab all details about the order.
- Order ID
- Order Number
- Order Key
- Order Date
- Create Date
- Modify Date
- Payment Date
- Ship By Date
- Order Status
- Customer ID
- Customer Username
- Customer Email
- Bill To
- Ship To
- Items
- Order Total
- Amount Paid
- Tax Amount
- Shipping Amount
- Customer Notes
- Internal Notes
- Gift
- Gift Message
- Payment Method
- Requested Shipping Service
- Carrier Code
- Service Code
- Package Code
- Confirmation
- Ship Date
- Hold Until Date
- Weight
- Dimensions
- Insurance Options
- International Options
- Advanced Options
- Tag Ids
- User ID
- Externally Fulfilled
- Externally Fulfilled By
- Label Messages

###### Retrieve Product

Grab all details about the product.
- Aliases
- Product ID
- Sku
- Name
- Price
- Default Cost
- Length
- Width
- Height
- Weight Oz
- Internal Notes
- Fulfillment Sku
- Create Date
- Modify Date
- Active
- Product Category
- Product Type
- Warehouse Location
- Default Carrier Code
- Default Service Code
- Default Package Code
- Default Intl Carrier Code
- Default Intl Service Code
- Default Intl Package Code
- Default Confirmation
- Default Intl Confirmation
- Customs Description
- Customs Value
- Customs Tariff No
- Customs Country Code
- No Customs
- Tags

###### Retrieve Ship From Location

Grab all details about the ship from location.
- Warehouse ID
- Warehouse Name
- Origin Address
- Return Address
- Create Date
- Is Default
- Seller Integration ID
- Ext Inventory Identity
- Register Fedex Meter

###### Retrieve Store

Grab all details about the store.
- Store ID
- Store Name
- Marketplace ID
- Marketplace Name
- Account Name
- Email
- Integration URL
- Active
- Company Name
- Phone
- Public Email
- Website
- Refresh Date
- Last Refresh Attempt
- Create Date
- Modify Date
- Auto Refresh
- Status Mappings

###### Retrieve Store Refresh Status

Grab all details about the refresh status of a given store.

###### Unsassign User from Order

Remove an user from an existing order.
- Success
- Message

###### Update Order

Modify an existing order.
- Order ID
- Order Number
- Order Key
- Order Date
- Create Date
- Modify Date
- Payment Date
- Ship By Date
- Order Status
- Customer ID
- Customer Username
- Customer Email
- Bill To
- Ship To
- Order Total
- Amount Paid
- Tax Amount
- Shipping Amount
- Customer Notes
- Internal Notes
- Gift
- Gift Message
- Payment Method
- Requested Shipping Service
- Carrier Code
- Service Code
- Package Code
- Confirmation
- Ship Date
- Hold Until Date
- Weight
- Dimensions
- Insurance Options
- International Options
- Advanced Options
- Tag Ids
- User ID
- Externally Fulfilled
- Externally Fulfilled By
- Label Messages

###### Update Product

Update a product's details.
- Aliases
- Product ID
- Sku
- Name
- Price
- Default Cost
- Length
- Width
- Height
- Weight Oz
- Internal Notes
- Fulfillment Sku
- Create Date
- Modify Date
- Active
- Product Category
- Product Type
- Warehouse Location
- Default Carrier Code
- Default Service Code
- Default Package Code
- Default Intl Carrier Code
- Default Intl Service Code
- Default Intl Package Code
- Default Confirmation
- Default Intl Confirmation
- Customs Description
- Customs Value
- Customs Tariff No
- Customs Country Code
- No Customs
- Tags

###### Update Ship From Location

Modify a ship from location's details.

###### Update Store

Modify a store's details.

###### Void Shipment Label

Cancel a shipment label.

###### Create Tracking

Create a tracking.
- Tracking Number
- Courier Code
- Order Number
- Customer Name
- Title
- Language

###### Detect Tracking Number's Carrier

Obtain a list of detected carriers for a tracking number.
- Courier URL
- Courier Code
- Courier Logo
- Courier Name
- Courier Type
- Courier Phone
- Optional Fields
- Default Language
- Support Language
- Courier Country Iso2
- Tracking Required Fields

###### Get List of Carriers

Obtain a list of carriers.
- Courier URL
- Courier Code
- Courier Logo
- Courier Name
- Courier Type
- Courier Phone
- Optional Fields
- Default Language
- Support Language
- Courier Country Iso2
- Tracking Required Fields

## Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

### Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

### Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

### Ongoing optimization

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

### Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST.

## Integrate Package Tracking with ShipStation today.

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