# Connect Package Tracking to Sendlane and automate your tasks

MESA's Package Tracking to Sendlane integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes.

[Try MESA for free](/content/pricing/index.html)

★★★★★ 4.9 rating on Shopify App Store

## Why integrate Package Tracking with Sendlane

The Package Tracking to Sendlane integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

### Send customers a same-day delivery heads-up

When a package status changes to Out for Delivery, MESA sends the customer a personalized notification. They know it's coming today — no tracking page required, no "where's my order" email to answer.

### Alert your team the moment a delivery fails

When a delivery attempt fails or an exception is flagged, MESA immediately notifies the right person. Your team can act before the customer even knows there's a problem.

### Trigger a review request right after delivery

When a package status changes to Delivered, MESA fires a follow-up to the customer — review request, loyalty offer, or cross-sell. The timing is based on actual delivery, not an estimated date.

### Keep Sendlane profiles current as customers shop in Shopify

When a customer's behavior changes in Shopify — a new purchase, a tag update, a loyalty tier change — MESA updates their Sendlane profile in real time. Your segments and automations always reflect who your customers are right now, not who they were at the last sync.

### Trigger Sendlane automations from any Shopify event

When an order is placed, a subscription starts, or a customer hits a milestone, MESA sends the signal to Sendlane and starts the right automation. Your email and SMS marketing runs on the full range of what happens in your store, not just native Shopify triggers.

### Suppress the right customers from campaigns at the right time

When a customer files a return, opens a support ticket, or enters a sensitive window, MESA updates their Sendlane status or tags automatically. Your campaigns reach the right people without anyone managing list hygiene by hand.

## Build any Package Tracking and Sendlane automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

###### Shipment Delivered

Starts when a shipment is delivered.

- Archived

- Courier Code

- Created At

- Customer Email

- Customer Name

- Customer Sms

- Delivery Status

- Destination City

- Destination Country

- Destination Info

- Destination State

- Destination Track Number

- Dimension

- Exchange Number

- ID

- Label

- Latest Checkpoint Time

- Latest Event

- Logistics Channel

- Note

- Order Date

- Order ID

- Order Number

- Origin City

- Origin Country

- Origin Info

- Origin State

- Pieces

- Previously

- Product Type

- Recipient Postcode

- Scheduled Address

- Scheduled Delivery Date

- Service Code

- Signed By

- Source

- Status Info

- Substatus

- Title

- Tracking Courier Account

- Tracking Destination Country

- Tracking Key

- Tracking Number

- Tracking Origin Country

- Tracking Postal Code

- Tracking Ship Date

- Transit Time

- Update At

- Updating

- Weight

- Weight Kg

###### Shipment Experienced Exception

Starts when a shipment has an exception.

- Archived

- Courier Code

- Created At

- Customer Email

- Customer Name

- Customer Sms

- Delivery Status

- Destination City

- Destination Country

- Destination Info

- Destination State

- Destination Track Number

- Dimension

- Exchange Number

- ID

- Label

- Latest Checkpoint Time

- Latest Event

- Logistics Channel

- Note

- Order Date

- Order ID

- Order Number

- Origin City

- Origin Country

- Origin Info

- Origin State

- Pieces

- Previously

- Product Type

- Recipient Postcode

- Scheduled Address

- Scheduled Delivery Date

- Service Code

- Signed By

- Source

- Status Info

- Substatus

- Title

- Tracking Courier Account

- Tracking Destination Country

- Tracking Key

- Tracking Number

- Tracking Origin Country

- Tracking Postal Code

- Tracking Ship Date

- Transit Time

- Update At

- Updating

- Weight

- Weight Kg

###### Shipment Experienced Failed Delivery

Starts when a shipment has failed to be delivered.

- Archived

- Courier Code

- Created At

- Customer Email

- Customer Name

- Customer Sms

- Delivery Status

- Destination City

- Destination Country

- Destination Info

- Destination State

- Destination Track Number

- Dimension

- Exchange Number

- ID

- Label

- Latest Checkpoint Time

- Latest Event

- Logistics Channel

- Note

- Order Date

- Order ID

- Order Number

- Origin City

- Origin Country

- Origin Info

- Origin State

- Pieces

- Previously

- Product Type

- Recipient Postcode

- Scheduled Address

- Scheduled Delivery Date

- Service Code

- Signed By

- Source

- Status Info

- Substatus

- Title

- Tracking Courier Account

- Tracking Destination Country

- Tracking Key

- Tracking Number

- Tracking Origin Country

- Tracking Postal Code

- Tracking Ship Date

- Transit Time

- Update At

- Updating

- Weight

- Weight Kg

###### Shipment Information Received

Starts when a shipment receives information.

- Archived

- Courier Code

- Created At

- Customer Email

- Customer Name

- Customer Sms

- Delivery Status

- Destination City

- Destination Country

- Destination Info

- Destination State

- Destination Track Number

- Dimension

- Exchange Number

- ID

- Label

- Latest Checkpoint Time

- Latest Event

- Logistics Channel

- Note

- Order Date

- Order ID

- Order Number

- Origin City

- Origin Country

- Origin Info

- Origin State

- Pieces

- Previously

- Product Type

- Recipient Postcode

- Scheduled Address

- Scheduled Delivery Date

- Service Code

- Signed By

- Source

- Status Info

- Substatus

- Title

- Tracking Courier Account

- Tracking Destination Country

- Tracking Key

- Tracking Number

- Tracking Origin Country

- Tracking Postal Code

- Tracking Ship Date

- Transit Time

- Update At

- Updating

- Weight

- Weight Kg

###### Shipment's Status is In Transit

Starts when a shipment's status is in transit.

- Archived

- Courier Code

- Created At

- Customer Email

- Customer Name

- Customer Sms

- Delivery Status

- Destination City

- Destination Country

- Destination Info

- Destination State

- Destination Track Number

- Dimension

- Exchange Number

- ID

- Label

- Latest Checkpoint Time

- Latest Event

- Logistics Channel

- Note

- Order Date

- Order ID

- Order Number

- Origin City

- Origin Country

- Origin Info

- Origin State

- Pieces

- Previously

- Product Type

- Recipient Postcode

- Scheduled Address

- Scheduled Delivery Date

- Service Code

- Signed By

- Source

- Status Info

- Substatus

- Title

- Tracking Courier Account

- Tracking Destination Country

- Tracking Key

- Tracking Number

- Tracking Origin Country

- Tracking Postal Code

- Tracking Ship Date

- Transit Time

- Update At

- Updating

- Weight

- Weight Kg

###### Shipment's Status is Out for Delivery

Starts when a shipment's status is out for delivery.

- Archived

- Courier Code

- Created At

- Customer Email

- Customer Name

- Customer Sms

- Delivery Status

- Destination City

- Destination Country

- Destination Info

- Destination State

- Destination Track Number

- Dimension

- Exchange Number

- ID

- Label

- Latest Checkpoint Time

- Latest Event

- Logistics Channel

- Note

- Order Date

- Order ID

- Order Number

- Origin City

- Origin Country

- Origin Info

- Origin State

- Pieces

- Previously

- Product Type

- Recipient Postcode

- Scheduled Address

- Scheduled Delivery Date

- Service Code

- Signed By

- Source

- Status Info

- Substatus

- Title

- Tracking Courier Account

- Tracking Destination Country

- Tracking Key

- Tracking Number

- Tracking Origin Country

- Tracking Postal Code

- Tracking Ship Date

- Transit Time

- Update At

- Updating

- Weight

- Weight Kg

###### Shipment's Tracking Expired

Starts when a shipment's tracking has expired.

- Archived

- Courier Code

- Created At

- Customer Email

- Customer Name

- Customer Sms

- Delivery Status

- Destination City

- Destination Country

- Destination Info

- Destination State

- Destination Track Number

- Dimension

- Exchange Number

- ID

- Label

- Latest Checkpoint Time

- Latest Event

- Logistics Channel

- Note

- Order Date

- Order ID

- Order Number

- Origin City

- Origin Country

- Origin Info

- Origin State

- Pieces

- Previously

- Product Type

- Recipient Postcode

- Scheduled Address

- Scheduled Delivery Date

- Service Code

- Signed By

- Source

- Status Info

- Substatus

- Title

- Tracking Courier Account

- Tracking Destination Country

- Tracking Key

- Tracking Number

- Tracking Origin Country

- Tracking Postal Code

- Tracking Ship Date

- Transit Time

- Update At

- Updating

- Weight

- Weight Kg

###### Shipment's Tracking is Pending

Starts when a shipment's tracking is pending.

- Archived

- Courier Code

- Created At

- Customer Email

- Customer Name

- Customer Sms

- Delivery Status

- Destination City

- Destination Country

- Destination Info

- Destination State

- Destination Track Number

- Dimension

- Exchange Number

- ID

- Label

- Latest Checkpoint Time

- Latest Event

- Logistics Channel

- Note

- Order Date

- Order ID

- Order Number

- Origin City

- Origin Country

- Origin Info

- Origin State

- Pieces

- Previously

- Product Type

- Recipient Postcode

- Scheduled Address

- Scheduled Delivery Date

- Service Code

- Signed By

- Source

- Status Info

- Substatus

- Title

- Tracking Courier Account

- Tracking Destination Country

- Tracking Key

- Tracking Number

- Tracking Origin Country

- Tracking Postal Code

- Tracking Ship Date

- Transit Time

- Update At

- Updating

- Weight

- Weight Kg

###### Add Contact Custom Field

Add a custom field on a contact.

- ID

- Custom Field ID

- Name

- Value

- Created At

###### Add Contact Tag

Add a contact tag.

###### Add SMS Consent to Contact

Add SMS consent to a contact. This must be enabled in your account by contacting Sendlane support.

###### Create and Add Contact to List

Create and add a new contact to a list.

- Contacts

###### Create Custom Field

Create a custom field.

- ID

- Name

- Type

- Created At

###### Create Domain Suppression

Create a domain suppression.

- ID

- Domain

###### Create Email Suppression

Create an email suppression.

- Email

- List ID

###### Create List

Create a list.

- Name

- Description

- Sender ID

###### Create Sender

Create a sender.

- ID

- Address 1

- City

- Company

- Country

- From Email

- From Name

- Reply Email

- State Code

- Postal Code

- Is Default

- Created At

- Updated At

- Deleted At

###### Create Tag

Create a tag.

- ID

- Name

- Audience Count

- Created At

###### Delete Contact

Remove a contact from a list.

- Message

###### Delete Contact

Remove a contact.

- Message

###### Delete Contact's Back in Stock

Remove a back in stock from a contact.

- Message

###### Delete Contact's Tag

Remove a tag from a contact.

- Message

###### Delete Custom Field Contact

Remove a custom field from a contact.

- Message

###### Delete Domain Suppression

Remove domain suppression.

- Message

###### Delete List

Remove a list.

- Message

###### Delete Sender

Remove a sender.

- Message

###### Delete SMS Consent from Contact

Remove SMS consent from a contact.

###### Delete Tag

Remove a tag.

- Message

###### Get List of Back in Stock Contacts

Obtain a list of back in stock contacts.

- ID

- Email

- Phone

- Shop

- Platform

- Product ID

- Sku

###### Get List of Campaigns

Obtain a list of campaigns.

- ID

- Name

- Status

- Scheduled At

- Sent At

- Created At

- Updated At

###### Get List of Contact Subscriptions

Obtain a list of contact subscriptions.

- ID

- Subscriber ID

- List ID

- List Name

- Is Active

- Is Suppressed

- Added By

- Date Added

###### Get List of Contact's Custom Fields

Obtain a list of custom fields for a contact.

- ID

- Custom Field ID

- Name

- Value

- Created At

###### Get List of Contact's History

Obtain a list of a contact's history.

- Type

- Campaign ID

- Title

- List ID

- List Name

- Amount

- Currency

- Event ID

- Event Name

- Event Location

- Completed At

- Restock

- Processed At

- Event Date

###### Get List of Contact's Segments

Obtain a list of a contact's segments.

- ID

- Name

- List ID

- Match

- Last Count

- Processed At

- Created At

- Is In Progress

###### Get List of Contact's Subscriptions

Obtain a list of contact's subscriptions.

- ID

- Subscriber ID

- List ID

- List Name

- Is Active

- Is Suppressed

- Added By

- Date Added

###### Get List of Contact's Tags

Obtain a list of a contact's tags.

###### Get List of Contacts

Obtain a list of contacts from a contact list.

- ID

- Custom Fields

- Email

- First Name

- Is Active

- Integration Customer

- Last Name

- Lifetime Value

- Lists

- Phone

- Sms Consent

- Tags

###### Get List of Contacts

Obtain a list of contacts.

- ID

- Custom Fields

- Email

- First Name

- Is Active

- Integration Customer

- Last Name

- Lifetime Value

- Lists

- Phone

- Sms Consent

- Tags

###### Get List of Custom Fields

Obtain a list of custom fields.

- ID

- Name

- Type

- Created At

###### Get List of Domain Suppressions

Obtain a list of domain suppressions.

- ID

- Domain

###### Get List of Email Suppressions

Obtain a list of email suppressions.

- ID

- Email

- List ID

###### Get List of Segment's Contacts

Obtain a list of all the contacts that are in a given segment.

- ID

- Email

- First Name

- Last Name

- Phone

###### Get List of Segments

Obtain a list of segments.

- ID

- Name

- List ID

- Match

- Last Count

- Processed At

- Created At

- Is In Progress

###### Get List of Senders

Obtain a list of senders.

- ID

- Address 1

- City

- Company

- Country

- From Email

- From Name

- Reply Email

- State Code

- Postal Code

- Is Default

- Created At

- Updated At

- Deleted At

###### Get List of Tag's Contacts

Obtain a list of contacts associated with a particular tag.

- ID

- Custom Fields

- Email

- First Name

- Is Active

- Integration Customer

- Last Name

- Lifetime Value

- Lists

- Phone

- Sms Consent

- Tags

###### Get List of Tags

Obtain a list of tags.

- ID

- Name

- Audience Count

- Created At

###### Get List of Unsubscribed Contacts

Obtain a list of unsubscribed contacts.

- ID

- Custom Fields

- Email

- First Name

- Is Active

- Integration Customer

- Last Name

- Lifetime Value

- Lists

- Phone

- Sms Consent

- Tags

###### Get List of Unsubscribed Contacts from List

Obtain a list of unsubscribed contacts from a list.

- ID

- Custom Fields

- Email

- First Name

- Is Active

- Integration Customer

- Last Name

- Lifetime Value

- Lists

- Phone

- Sms Consent

- Tags

###### Get Lists of Lists

Obtain a list of lists.

- ID

- Name

- Description

- Status

- Created

- Sender ID

- Flagged

###### Retrieve Campaign

Grab all details about a campaign.

- ID

- Name

- Status

- Scheduled At

- Sent At

- Created At

- Updated At

###### Retrieve Campaign Report

Grab all details about a campaign report.

- Campaign ID

- Sent

- Opens

- Clicks

- Unique Opens

- Unique Clicks

- Bounced

- Suppressed

- Unsubscribed

- Spam

###### Retrieve Contact

Grab all details about a contact.

- ID

- Custom Fields

- Email

- First Name

- Is Active

- Integration Customer

- Last Name

- Lifetime Value

- Lists

- Phone

- Sms Consent

- Tags

###### Retrieve Contact's Back in Stock

Grab all details about a contact's back in stock.

- ID

- Email

- Phone

- Shop

- Platform

- Product ID

- Sku

###### Retrieve Contact's Custom Field

Grab all details about a contact's custom field.

- ID

- Custom Field ID

- Name

- Value

- Created At

###### Retrieve Contact's SMS Consent

Grab all details about a contact's SMS consent.

###### Retrieve Contact's Tag

Grab all details about a contact's tag.

- ID

- Name

- Audience Count

- Created At

###### Retrieve Custom Field

Grab all details about a custom field.

- ID

- Name

- Type

- Created At

###### Retrieve List

Grab all details about a list.

- ID

- Name

- Description

- Status

- Created

- Sender ID

- Flagged

###### Retrieve Segment

Grab all details about a segment.

- ID

- Name

- List ID

- Match

- Last Count

- Processed At

- Created At

- Is In Progress

###### Retrieve Sender

Grab all details about a sender.

- ID

- Address 1

- City

- Company

- Country

- From Email

- From Name

- Reply Email

- State Code

- Postal Code

- Is Default

- Created At

- Updated At

- Deleted At

###### Retrieve Tag

Grab all details about a tag.

- ID

- Name

- Audience Count

- Created At

###### Search Contact

Search for a contact.

- ID

- Custom Fields

- Email

- First Name

- Is Active

- Integration Customer

- Last Name

- Lifetime Value

- Lists

- Phone

- Sms Consent

- Tags

###### Unsubscribe Contact

Unsubscribe a contact.

- Message

###### Update Custom Field

Modify a custom field.

- ID

- Name

- Type

- Created At

###### Update List

Modify a list.

- Name

- Description

- Sender ID

###### Update Sender

Modify a sender.

- ID

- Address 1

- City

- Company

- Country

- From Email

- From Name

- Reply Email

- State Code

- Postal Code

- Is Default

- Created At

- Updated At

- Deleted At

###### Update Tag

Modify a tag.

- ID

- Name

- Audience Count

- Created At

###### Create Tracking

Create a tracking.

- Tracking Number

- Courier Code

- Order Number

- Customer Name

- Title

- Language

###### Detect Tracking Number's Carrier

Obtain a list of detected carriers for a tracking number.

- Courier URL

- Courier Code

- Courier Logo

- Courier Name

- Courier Type

- Courier Phone

- Optional Fields

- Default Language

- Support Language

- Courier Country Iso2

- Tracking Required Fields

###### Get List of Carriers

Obtain a list of carriers.

- Courier URL

- Courier Code

- Courier Logo

- Courier Name

- Courier Type

- Courier Phone

- Optional Fields

- Default Language

- Support Language

- Courier Country Iso2

- Tracking Required Fields

## Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

### Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

### Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

### Ongoing optimization

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

### Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

## Integrate Package Tracking with Sendlane today.

Enjoy a 7-day free trial. Get your first workflow in minutes.

[Try MESA today →](/content/pricing/index.html)
