# Connect Package Tracking to Salesforce and automate your tasks MESA's Package Tracking to Salesforce integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes. [Try MESA for free](/content/pricing/index.html) ★★★★★ 4.9 rating on Shopify App Store ## Why integrate Package Tracking with Salesforce The Package Tracking to Salesforce integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code. ### Send customers a same-day delivery heads-up When a package status changes to Out for Delivery, MESA sends the customer a personalized notification. They know it's coming today — no tracking page required, no "where's my order" email to answer. ### Alert your team the moment a delivery fails When a delivery attempt fails or an exception is flagged, MESA immediately notifies the right person. Your team can act before the customer even knows there's a problem. ### Trigger a review request right after delivery When a package status changes to Delivered, MESA fires a follow-up to the customer — review request, loyalty offer, or cross-sell. The timing is based on actual delivery, not an estimated date. ### Keep Salesforce contacts current as customers shop in Shopify When a customer places an order, updates their details, or hits a lifecycle milestone in Shopify, MESA updates their Salesforce contact or account record automatically. ### Create Salesforce opportunities from Shopify wholesale and B2B orders When a qualifying order comes in, MESA creates an opportunity in Salesforce with the order details already attached. ### Trigger Salesforce workflows from Shopify customer behavior When a customer crosses a spend threshold, earns a loyalty tier, or shows a churn signal in Shopify, MESA sends the event to Salesforce and starts the right sequence or campaign. ## Build any Package Tracking and Salesforce automation MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running. ###### Account Created Starts when an account is created. ###### Account Updated Starts when an account is modified. ###### Contact Created Starts when a contact is created. - First Name - Last Name - Account ID - Email - Mailing Street - Mailing City - Mailing State - Mailing Postal Code - Mailing Country - Phone - Description - Fax - ID ###### Contact Updated Starts when a contact is modified. - First Name - Last Name - Account ID - Email - Mailing Street - Mailing City - Mailing State - Mailing Postal Code - Mailing Country - Phone - Description - Fax - ID ###### Custom Created Starts when a custom is created. ###### Custom Updated Starts when a custom is modified. ###### Lead Converted Starts when a lead is converted. - Last Name - First Name - Company - Street - Is Deleted - Master Record ID - Salutation - Title - City - State - Postal Code - Country - Phone - Mobile Phone - Fax - Email - Website - Description - Lead Source - Status - Industry - Rating - Annual Revenue - Number Of Employees - Owner ID - Is Converted - Converted Date - Converted Account ID - Converted Contact ID - Converted Opportunity ID - Is Unread By Owner - Created Date - Created By ID - Last Modified Date - Last Modified By ID - System Modstamp - Last Activity Date - Email Bounced Reason - Email Bounced Date - ID ###### Lead Created Starts when a lead is created. ###### Lead Updated Starts when a lead is modified. ###### Opportunity Created Starts when an opportunity is created. ###### Opportunity Updated Starts when an opportunity is modified. ###### Order Created Starts when an order is created. ###### Order Updated Starts when an order is modified. ###### Pricebook Entry Created Starts when a pricebook entry is created. ###### Pricebook Entry Updated Starts when a pricebook entry is modified. ###### Product Created Starts when a product is created. ###### Product Updated Starts when a product is modified. ###### Shipment Delivered Starts when a shipment is delivered. ###### Shipment Experienced Exception Starts when a shipment has an exception. ###### Shipment Experienced Failed Delivery Starts when a shipment has failed to be delivered. ###### Shipment Information Received Starts when a shipment receives information. ###### Shipment's Status is In Transit Starts when a shipment's status is in transit. ###### Shipment's Status is Out for Delivery Starts when a shipment's status is out for delivery. ###### Shipment's Tracking Expired Starts when a shipment's tracking has expired. ###### Shipment's Tracking is Pending Starts when a shipment's tracking is pending. ###### Create Account Start a new account. ###### Create Contact Start a new contact. ###### Create Custom Start a new custom. ###### Create Lead Start a new lead. ###### Create Opportunity Start a new opportunity. ###### Create Opportunity Product Start a new opportunity product. ###### Create or Update Account Create or modify an account. ###### Create or Update Contact Create or modify a contact. ###### Create or Update Custom Create or modify a custom. ###### Create or Update Lead Create or modify a lead. ###### Create or Update Opportunity Create or modify an opportunity. ###### Create or Update Opportunity Product Create or modify an opportunity product. ###### Create or Update Order Create or modify an order. ###### Create or Update Order Product Create or modify an order product. ###### Create or Update Pricebook Entry Create or update a pricebook entry. ###### Create or Update Products Create or modify a product.