Connect Package Tracking to Relay and automate your tasks

Describe to build

Activity reports

Fully supported

MESA's Package Tracking to Relay integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes.

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★★★★★ 4.9 rating on Shopify App Store

Why integrate Package Tracking with Relay

The Package Tracking to Relay integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Send customers a same-day delivery heads-up

When a package status changes to Out for Delivery, MESA sends the customer a personalized notification. They know it's coming today — no tracking page required, no "where's my order" email to answer.

Alert your team the moment a delivery fails

When a delivery attempt fails or an exception is flagged, MESA immediately notifies the right person. Your team can act before the customer even knows there's a problem.

Trigger a review request right after delivery

When a package status changes to Delivered, MESA fires a follow-up to the customer — review request, loyalty offer, or cross-sell. The timing is based on actual delivery, not an estimated date.

Break sprawling automations into manageable pieces

Relay lets one workflow hand off to another, so each piece stays focused and easy to maintain. Update or reuse a single step without touching everything downstream.

Catch workflow failures before they cost you an order

When a workflow errors, Relay routes the failure to another workflow that retries the task, alerts your team, or reroutes the order. Nothing silently drops.

Let AI decide how to handle a broken workflow

Your AI assistant reviews the failed step, the data involved, and past outcomes, then chooses whether to retry, escalate, or reroute the task. No manual triage required.

Build any Package Tracking and Relay automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Shipment Delivered

Starts when a shipment is delivered.

• Archived
• Courier Code
• Created At
• Customer Email
• Customer Name
• Customer Sms
• Delivery Status
• Destination City
• Destination Country
• Destination Info
• Destination State
• Destination Track Number
• Dimension
• Exchange Number
• ID
• Label
• Latest Checkpoint Time
• Latest Event
• Logistics Channel
• Note
• Order Date
• Order ID
• Order Number
• Origin City
• Origin Country
• Origin Info
• Origin State
• Pieces
• Previously
• Product Type
• Recipient Postcode
• Scheduled Address
• Scheduled Delivery Date
• Service Code
• Signed By
• Source
• Status Info
• Substatus
• Title
• Tracking Courier Account
• Tracking Destination Country
• Tracking Key
• Tracking Number
• Tracking Origin Country
• Tracking Postal Code
• Tracking Ship Date
• Transit Time
• Update At
• Updating
• Weight
• Weight Kg

Shipment Experienced Exception

Starts when a shipment has an exception.

Shipment Experienced Failed Delivery

Starts when a shipment has failed to be delivered.

Shipment Information Received

Starts when a shipment receives information.

Shipment's Status is In Transit

Starts when a shipment's status is in transit.

Shipment's Status is Out for Delivery

Starts when a shipment's status is out for delivery.

Shipment's Tracking Expired

Starts when a shipment's tracking has expired.

Shipment's Tracking is Pending

Starts when a shipment's tracking is pending.

Trigger Workflow

Pass to Workflow - Hand off execution to another workflow by name.

• Task ID
• Error

Create Tracking

Create a tracking.

• Tracking Number
• Courier Code
• Order Number
• Customer Name
• Title
• Language

Detect Tracking Number's Carrier

Obtain a list of detected carriers for a tracking number.

• Courier URL
• Courier Code
• Courier Logo
• Courier Name
• Courier Type
• Courier Phone
• Optional Fields
• Default Language
• Support Language
• Courier Country Iso2
• Tracking Required Fields

Get List of Carriers

Obtain a list of carriers.

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

Integrate Package Tracking with Relay today.

Enjoy a 7-day free trial. Get your first workflow in minutes.

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