# Connect Package Tracking to Reddit and automate your tasks

## Why integrate Package Tracking with Reddit

The Package Tracking to Reddit integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

### Send customers a same-day delivery heads-up

When a package status changes to Out for Delivery, MESA sends the customer a personalized notification. They know it's coming today — no tracking page required, no "where's my order" email to answer.

### Alert your team the moment a delivery fails

When a delivery attempt fails or an exception is flagged, MESA immediately notifies the right person. Your team can act before the customer even knows there's a problem.

### Trigger a review request right after delivery

When a package status changes to Delivered, MESA fires a follow-up to the customer — review request, loyalty offer, or cross-sell. The timing is based on actual delivery, not an estimated date.

### Monitor Reddit for mentions of your brand and products

When a post or comment mentioning your brand appears on Reddit, MESA surfaces it to your team through Slack or email. You stay on top of what customers are saying without anyone manually scanning subreddits.

### Turn Reddit product feedback into Shopify actions

When a Reddit mention flags a recurring complaint, a product request, or a trend worth acting on, MESA creates a task in ClickUp or Airtable and routes it to the right team. Customer signals from Reddit feed your product and ops workflows without manual triage.

### Alert your team when brand mentions spike or turn negative

When Reddit activity around your brand crosses a volume or sentiment threshold, MESA notifies the right person through Slack or email. Your team responds while the conversation is still developing, not after it has spread.

## Build any Package Tracking and Reddit automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

###### Shipment Delivered  
Starts when a shipment is delivered.
- Archived  
- Courier Code  
- Created At  
- Customer Email  
- Customer Name  
- Customer Sms  
- Delivery Status  
- Destination City  
- Destination Country  
- Destination Info  
- Destination State  
- Destination Track Number  
- Dimension  
- Exchange Number  
- ID  
- Label  
- Latest Checkpoint Time  
- Latest Event  
- Logistics Channel  
- Note  
- Order Date  
- Order ID  
- Order Number  
- Origin City  
- Origin Country  
- Origin Info  
- Origin State  
- Pieces  
- Previously  
- Product Type  
- Recipient Postcode  
- Scheduled Address  
- Scheduled Delivery Date  
- Service Code  
- Signed By  
- Source  
- Status Info  
- Substatus  
- Title  
- Tracking Courier Account  
- Tracking Destination Country  
- Tracking Key  
- Tracking Number  
- Tracking Origin Country  
- Tracking Postal Code  
- Tracking Ship Date  
- Transit Time  
- Update At  
- Updating  
- Weight  
- Weight Kg

###### Shipment Experienced Exception  
Starts when a shipment has an exception.
- Archived  
- Courier Code  
- Created At  
- Customer Email  
- Customer Name  
- Customer Sms  
- Delivery Status  
- Destination City  
- Destination Country  
- Destination Info  
- Destination State  
- Destination Track Number  
- Dimension  
- Exchange Number  
- ID  
- Label  
- Latest Checkpoint Time  
- Latest Event  
- Logistics Channel  
- Note  
- Order Date  
- Order ID  
- Order Number  
- Origin City  
- Origin Country  
- Origin Info  
- Origin State  
- Pieces  
- Previously  
- Product Type  
- Recipient Postcode  
- Scheduled Address  
- Scheduled Delivery Date  
- Service Code  
- Signed By  
- Source  
- Status Info  
- Substatus  
- Title  
- Tracking Courier Account  
- Tracking Destination Country  
- Tracking Key  
- Tracking Number  
- Tracking Origin Country  
- Tracking Postal Code  
- Tracking Ship Date  
- Transit Time  
- Update At  
- Updating  
- Weight  
- Weight Kg

###### Shipment Experienced Failed Delivery  
Starts when a shipment has failed to be delivered.
- Archived  
- Courier Code  
- Created At  
- Customer Email  
- Customer Name  
- Customer Sms  
- Delivery Status  
- Destination City  
- Destination Country  
- Destination Info  
- Destination State  
- Destination Track Number  
- Dimension  
- Exchange Number  
- ID  
- Label  
- Latest Checkpoint Time  
- Latest Event  
- Logistics Channel  
- Note  
- Order Date  
- Order ID  
- Order Number  
- Origin City  
- Origin Country  
- Origin Info  
- Origin State  
- Pieces  
- Previously  
- Product Type  
- Recipient Postcode  
- Scheduled Address  
- Scheduled Delivery Date  
- Service Code  
- Signed By  
- Source  
- Status Info  
- Substatus  
- Title  
- Tracking Courier Account  
- Tracking Destination Country  
- Tracking Key  
- Tracking Number  
- Tracking Origin Country  
- Tracking Postal Code  
- Tracking Ship Date  
- Transit Time  
- Update At  
- Updating  
- Weight  
- Weight Kg

###### Shipment Information Received  
Starts when a shipment receives information.
- Archived  
- Courier Code  
- Created At  
- Customer Email  
- Customer Name  
- Customer Sms  
- Delivery Status  
- Destination City  
- Destination Country  
- Destination Info  
- Destination State  
- Destination Track Number  
- Dimension  
- Exchange Number  
- ID  
- Label  
- Latest Checkpoint Time  
- Latest Event  
- Logistics Channel  
- Note  
- Order Date  
- Order ID  
- Order Number  
- Origin City  
- Origin Country  
- Origin Info  
- Origin State  
- Pieces  
- Previously  
- Product Type  
- Recipient Postcode  
- Scheduled Address  
- Scheduled Delivery Date  
- Service Code  
- Signed By  
- Source  
- Status Info  
- Substatus  
- Title  
- Tracking Courier Account  
- Tracking Destination Country  
- Tracking Key  
- Tracking Number  
- Tracking Origin Country  
- Tracking Postal Code  
- Tracking Ship Date  
- Transit Time  
- Update At  
- Updating  
- Weight  
- Weight Kg

###### Shipment's Status is In Transit  
Starts when a shipment's status is in transit.
- Archived  
- Courier Code  
- Created At  
- Customer Email  
- Customer Name  
- Customer Sms  
- Delivery Status  
- Destination City  
- Destination Country  
- Destination Info  
- Destination State  
- Destination Track Number  
- Dimension  
- Exchange Number  
- ID  
- Label  
- Latest Checkpoint Time  
- Latest Event  
- Logistics Channel  
- Note  
- Order Date  
- Order ID  
- Order Number  
- Origin City  
- Origin Country  
- Origin Info  
- Origin State  
- Pieces  
- Previously  
- Product Type  
- Recipient Postcode  
- Scheduled Address  
- Scheduled Delivery Date  
- Service Code  
- Signed By  
- Source  
- Status Info  
- Substatus  
- Title  
- Tracking Courier Account  
- Tracking Destination Country  
- Tracking Key  
- Tracking Number  
- Tracking Origin Country  
- Tracking Postal Code  
- Tracking Ship Date  
- Transit Time  
- Update At  
- Updating  
- Weight  
- Weight Kg

###### Shipment's Status is Out for Delivery  
Starts when a shipment's status is out for delivery.
- Archived  
- Courier Code  
- Created At  
- Customer Email  
- Customer Name  
- Customer Sms  
- Delivery Status  
- Destination City  
- Destination Country  
- Destination Info  
- Destination State  
- Destination Track Number  
- Dimension  
- Exchange Number  
- ID  
- Label  
- Latest Checkpoint Time  
- Latest Event  
- Logistics Channel  
- Note  
- Order Date  
- Order ID  
- Order Number  
- Origin City  
- Origin Country  
- Origin Info  
- Origin State  
- Pieces  
- Previously  
- Product Type  
- Recipient Postcode  
- Scheduled Address  
- Scheduled Delivery Date  
- Service Code  
- Signed By  
- Source  
- Status Info  
- Substatus  
- Title  
- Tracking Courier Account  
- Tracking Destination Country  
- Tracking Key  
- Tracking Number  
- Tracking Origin Country  
- Tracking Postal Code  
- Tracking Ship Date  
- Transit Time  
- Update At  
- Updating  
- Weight  
- Weight Kg

###### Shipment's Tracking Expired  
Starts when a shipment's tracking has expired.
- Archived  
- Courier Code  
- Created At  
- Customer Email  
- Customer Name  
- Customer Sms  
- Delivery Status  
- Destination City  
- Destination Country  
- Destination Info  
- Destination State  
- Destination Track Number  
- Dimension  
- Exchange Number  
- ID  
- Label  
- Latest Checkpoint Time  
- Latest Event  
- Logistics Channel  
- Note  
- Order Date  
- Order ID  
- Order Number  
- Origin City  
- Origin Country  
- Origin Info  
- Origin State  
- Pieces  
- Previously  
- Product Type  
- Recipient Postcode  
- Scheduled Address  
- Scheduled Delivery Date  
- Service Code  
- Signed By  
- Source  
- Status Info  
- Substatus  
- Title  
- Tracking Courier Account  
- Tracking Destination Country  
- Tracking Key  
- Tracking Number  
- Tracking Origin Country  
- Tracking Postal Code  
- Tracking Ship Date  
- Transit Time  
- Update At  
- Updating  
- Weight  
- Weight Kg

###### Shipment's Tracking is Pending  
Starts when a shipment's tracking is pending.
- Archived  
- Courier Code  
- Created At  
- Customer Email  
- Customer Name  
- Customer Sms  
- Delivery Status  
- Destination City  
- Destination Country  
- Destination Info  
- Destination State  
- Destination Track Number  
- Dimension  
- Exchange Number  
- ID  
- Label  
- Latest Checkpoint Time  
- Latest Event  
- Logistics Channel  
- Note  
- Order Date  
- Order ID  
- Order Number  
- Origin City  
- Origin Country  
- Origin Info  
- Origin State  
- Pieces  
- Previously  
- Product Type  
- Recipient Postcode  
- Scheduled Address  
- Scheduled Delivery Date  
- Service Code  
- Signed By  
- Source  
- Status Info  
- Substatus  
- Title  
- Tracking Courier Account  
- Tracking Destination Country  
- Tracking Key  
- Tracking Number  
- Tracking Origin Country  
- Tracking Postal Code  
- Tracking Ship Date  
- Transit Time  
- Update At  
- Updating  
- Weight  
- Weight Kg

###### Get List of Posts by Keyword
Obtain a list of posts by a keyword.
- Post ID
- URL
- User Posted
- Title
- Description
- Num Comments
- Date Posted
- Community Name
- Num Upvotes
- Photos
- Videos
- Tag
- Related Posts
- Comments
- Community URL
- Community Description
- Community Members Num
- Community Rank
- Post Karma
- Bio Description
- Embedded Links
- Timestamp
- Input
- Discovery Input

###### Get List of Subreddit's Posts
Obtain a list of a subreddit's posts by URL.
- Post ID
- URL
- User Posted
- Title
- Description
- Num Comments
- Date Posted
- Community Name
- Num Upvotes
- Photos
- Videos
- Tag
- Related Posts
- Comments
- Community URL
- Community Description
- Community Members Num
- Community Rank
- Post Karma
- Bio Description
- Embedded Links
- Timestamp
- Input
- Discovery Input

###### Retrieve Comment
Grab all details about a comment by URL.
- Comment ID
- Post ID
- URL
- Author
- Text
- Date Posted
- Date Posted Formatted
- Num Upvotes
- Downvotes
- Score
- Parent ID
- Subreddit
- Permalink
- Is Submitter
- Stickied
- Locked
- Gilded
- Archived
- Author Flair Text
- Distinguished
- Edited
- Depth

###### Retrieve Post
Grab all details about a post by URL.
- Post ID
- URL
- User Posted
- Title
- Description
- Num Comments
- Date Posted
- Community Name
- Num Upvotes
- Photos
- Videos
- Tag
- Related Posts
- Comments
- Community URL
- Community Description
- Community Members Num
- Community Rank
- Post Karma
- Bio Description
- Embedded Links
- Timestamp
- Input

###### Create Tracking
Create a tracking.
- Tracking Number
- Courier Code
- Order Number
- Customer Name
- Title
- Language

###### Detect Tracking Number's Carrier
Obtain a list of detected carriers for a tracking number.
- Courier URL
- Courier Code
- Courier Logo
- Courier Name
- Courier Type
- Courier Phone
- Optional Fields
- Default Language
- Support Language
- Courier Country Iso2
- Tracking Required Fields

###### Get List of Carriers
Obtain a list of carriers.
- Courier URL
- Courier Code
- Courier Logo
- Courier Name
- Courier Type
- Courier Phone
- Optional Fields
- Default Language
- Support Language
- Courier Country Iso2
- Tracking Required Fields

## Expert support included
MESA includes hands-on support from automation experts who know how to get things done.