# Connect Package Tracking to Paths and automate your tasks ## Description MESA's Package Tracking to Paths integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes. [Try MESA for free](/content/pricing/index.html) ★★★★★ 4.9 rating on Shopify App Store ## Why integrate Package Tracking with Paths The Package Tracking to Paths integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code. ### Send customers a same-day delivery heads-up When a package status changes to Out for Delivery, MESA sends the customer a personalized notification. They know it's coming today — no tracking page required, no "where's my order" email to answer. ### Alert your team the moment a delivery fails When a delivery attempt fails or an exception is flagged, MESA immediately notifies the right person. Your team can act before the customer even knows there's a problem. ### Trigger a review request right after delivery When a package status changes to Delivered, MESA fires a follow-up to the customer — review request, loyalty offer, or cross-sell. The timing is based on actual delivery, not an estimated date. ### Route orders by value, tag, or product type When an order is placed, Paths evaluates its conditions and sends it down the right branch. High-value orders, wholesale accounts, and standard fulfillment each follow a tailored sequence — without manual sorting. ### Give VIP customers a different experience MESA identifies customers by tag, order history, or location and routes them through the appropriate path. First-time buyers, loyalty members, and wholesale accounts each get the right follow-up automatically. ### Handle fulfillment exceptions without manual triage When a fulfillment event fires, Paths checks whether it's a standard shipment, expedited, or backorder and routes each to the correct next step. Your team only gets involved when it actually matters. ## Build any Package Tracking and Paths automation MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running. ###### Shipment Delivered Starts when a shipment is delivered. - Archived - Courier Code - Created At - Customer Email - Customer Name - Customer Sms - Delivery Status - Destination City - Destination Country - Destination Info - Destination State - Destination Track Number - Dimension - Exchange Number - ID - Label - Latest Checkpoint Time - Latest Event - Logistics Channel - Note - Order Date - Order ID - Order Number - Origin City - Origin Country - Origin Info - Origin State - Pieces - Previously - Product Type - Recipient Postcode - Scheduled Address - Scheduled Delivery Date - Service Code - Signed By - Source - Status Info - Substatus - Title - Tracking Courier Account - Tracking Destination Country - Tracking Key - Tracking Number - Tracking Origin Country - Tracking Postal Code - Tracking Ship Date - Transit Time - Update At - Updating - Weight - Weight Kg ###### Shipment Experienced Exception Starts when a shipment has an exception. - Archived - Courier Code - Created At - Customer Email - Customer Name - Customer Sms - Delivery Status - Destination City - Destination Country - Destination Info - Destination State - Destination Track Number - Dimension - Exchange Number - ID - Label - Latest Checkpoint Time - Latest Event - Logistics Channel - Note - Order Date - Order ID - Order Number - Origin City - Origin Country - Origin Info - Origin State - Pieces - Previously - Product Type - Recipient Postcode - Scheduled Address - Scheduled Delivery Date - Service Code - Signed By - Source - Status Info - Substatus - Title - Tracking Courier Account - Tracking Destination Country - Tracking Key - Tracking Number - Tracking Origin Country - Tracking Postal Code - Tracking Ship Date - Transit Time - Update At - Updating - Weight - Weight Kg ###### Shipment Experienced Failed Delivery Starts when a shipment has failed to be delivered. - Archived - Courier Code - Created At - Customer Email - Customer Name - Customer Sms - Delivery Status - Destination City - Destination Country - Destination Info - Destination State - Destination Track Number - Dimension - Exchange Number - ID - Label - Latest Checkpoint Time - Latest Event - Logistics Channel - Note - Order Date - Order ID - Order Number - Origin City - Origin Country - Origin Info - Origin State - Pieces - Previously - Product Type - Recipient Postcode - Scheduled Address - Scheduled Delivery Date - Service Code - Signed By - Source - Status Info - Substatus - Title - Tracking Courier Account - Tracking Destination Country - Tracking Key - Tracking Number - Tracking Origin Country - Tracking Postal Code - Tracking Ship Date - Transit Time - Update At - Updating - Weight - Weight Kg ###### Shipment Information Received Starts when a shipment receives information. - Archived - Courier Code - Created At - Customer Email - Customer Name - Customer Sms - Delivery Status - Destination City - Destination Country - Destination Info - Destination State - Destination Track Number - Dimension - Exchange Number - ID - Label - Latest Checkpoint Time - Latest Event - Logistics Channel - Note - Order Date - Order ID - Order Number - Origin City - Origin Country - Origin Info - Origin State - Pieces - Previously - Product Type - Recipient Postcode - Scheduled Address - Scheduled Delivery Date - Service Code - Signed By - Source - Status Info - Substatus - Title - Tracking Courier Account - Tracking Destination Country - Tracking Key - Tracking Number - Tracking Origin Country - Tracking Postal Code - Tracking Ship Date - Transit Time - Update At - Updating - Weight - Weight Kg ###### Shipment's Status is In Transit Starts when a shipment's status is in transit. - Archived - Courier Code - Created At - Customer Email - Customer Name - Customer Sms - Delivery Status - Destination City - Destination Country - Destination Info - Destination State - Destination Track Number - Dimension - Exchange Number - ID - Label - Latest Checkpoint Time - Latest Event - Logistics Channel - Note - Order Date - Order ID - Order Number - Origin City - Origin Country - Origin Info - Origin State - Pieces - Previously - Product Type - Recipient Postcode - Scheduled Address - Scheduled Delivery Date - Service Code - Signed By - Source - Status Info - Substatus - Title - Tracking Courier Account - Tracking Destination Country - Tracking Key - Tracking Number - Tracking Origin Country - Tracking Postal Code - Tracking Ship Date - Transit Time - Update At - Updating - Weight - Weight Kg ###### Shipment's Status is Out for Delivery Starts when a shipment's status is out for delivery. - Archived - Courier Code - Created At - Customer Email - Customer Name - Customer Sms - Delivery Status - Destination City - Destination Country - Destination Info - Destination State - Destination Track Number - Dimension - Exchange Number - ID - Label - Latest Checkpoint Time - Latest Event - Logistics Channel - Note - Order Date - Order ID - Order Number - Origin City - Origin Country - Origin Info - Origin State - Pieces - Previously - Product Type - Recipient Postcode - Scheduled Address - Scheduled Delivery Date - Service Code - Signed By - Source - Status Info - Substatus - Title - Tracking Courier Account - Tracking Destination Country - Tracking Key - Tracking Number - Tracking Origin Country - Tracking Postal Code - Tracking Ship Date - Transit Time - Update At - Updating - Weight - Weight Kg ###### Shipment's Tracking Expired Starts when a shipment's tracking has expired. - Archived - Courier Code - Created At - Customer Email - Customer Name - Customer Sms - Delivery Status - Destination City - Destination Country - Destination Info - Destination State - Destination Track Number - Dimension - Exchange Number - ID - Label - Latest Checkpoint Time - Latest Event - Logistics Channel - Note - Order Date - Order ID - Order Number - Origin City - Origin Country - Origin Info - Origin State - Pieces - Previously - Product Type - Recipient Postcode - Scheduled Address - Scheduled Delivery Date - Service Code - Signed By - Source - Status Info - Substatus - Title - Tracking Courier Account - Tracking Destination Country - Tracking Key - Tracking Number - Tracking Origin Country - Tracking Postal Code - Tracking Ship Date - Transit Time - Update At - Updating - Weight - Weight Kg ###### Shipment's Tracking is Pending Starts when a shipment's tracking is pending. - Archived - Courier Code - Created At - Customer Email - Customer Name - Customer Sms - Delivery Status - Destination City - Destination Country - Destination Info - Destination State - Destination Track Number - Dimension - Exchange Number - ID - Label - Latest Checkpoint Time - Latest Event - Logistics Channel - Note - Order Date - Order ID - Order Number - Origin City - Origin Country - Origin Info - Origin State - Pieces - Previously - Product Type - Recipient Postcode - Scheduled Address - Scheduled Delivery Date - Service Code - Signed By - Source - Status Info - Substatus - Title - Tracking Courier Account - Tracking Destination Country - Tracking Key - Tracking Number - Tracking Origin Country - Tracking Postal Code - Tracking Ship Date - Transit Time - Update At - Updating - Weight - Weight Kg ## Expert support included MESA includes hands-on support from automation experts who know how to get things done. ### Free workflow setup We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week. ### Fast response times Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours. ### Managed services available Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows. ### Real humans, always Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows. ## Integrate Package Tracking with Paths today. Enjoy a 7-day free trial. Get your first workflow in minutes. [Try MESA today →](/content/pricing/index.html)