Connect OPTIS Product Options to Package Tracking and automate your tasks

Why integrate OPTIS Product Options with Package Tracking

The OPTIS Product Options to Package Tracking integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Keep production in sync with cart edits

When a customer revises their options on the cart page, MESA updates the corresponding order note or production record before it reaches your team. No orders move forward with outdated specs.

Route uploaded files to the right production team

When a customer uploads a PSD, PDF, or image file, MESA reads the file type and sends the order to the correct workflow — print prep, digital production, or manual review. Every file reaches the right hands.

Apply B2B and locale rules to option orders

OPTIS works natively with Shopify B2B and multi-language storefronts. MESA uses the customer's account type and storefront language to apply the correct pricing, fulfillment, and approval rules automatically.

Send customers a same-day delivery heads-up

When a package status changes to Out for Delivery, MESA sends the customer a personalized notification. They know it's coming today — no tracking page required, no "where's my order" email to answer.

Alert your team the moment a delivery fails

When a delivery attempt fails or an exception is flagged, MESA immediately notifies the right person. Your team can act before the customer even knows there's a problem.

Trigger a review request right after delivery

When a package status changes to Delivered, MESA fires a follow-up to the customer — review request, loyalty offer, or cross-sell. The timing is based on actual delivery, not an estimated date.

Build any OPTIS Product Options and Package Tracking automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Shipment Delivered

Starts when a shipment is delivered.

• Archived
• Courier Code
• Created At
• Customer Email
• Customer Name
• Customer Sms
• Delivery Status
• Destination City
• Destination Country
• Destination Info
• Destination State
• Destination Track Number
• Dimension
• Exchange Number
• ID
• Label
• Latest Checkpoint Time
• Latest Event
• Logistics Channel
• Note
• Order Date
• Order ID
• Order Number
• Origin City
• Origin Country
• Origin Info
• Origin State
• Pieces
• Previously
• Product Type
• Recipient Postcode
• Scheduled Address
• Scheduled Delivery Date
• Service Code
• Signed By
• Source
• Status Info
• Substatus
• Title
• Tracking Courier Account
• Tracking Destination Country
• Tracking Key
• Tracking Number
• Tracking Origin Country
• Tracking Postal Code
• Tracking Ship Date
• Transit Time
• Update At
• Updating
• Weight
• Weight Kg

Shipment Experienced Exception

Starts when a shipment has an exception.

Shipment Experienced Failed Delivery

Starts when a shipment has failed to be delivered.

Shipment Information Received

Starts when a shipment receives information.

Shipment's Status is In Transit

Starts when a shipment's status is in transit.

Shipment's Status is Out for Delivery

Starts when a shipment's status is out for delivery.

Shipment's Tracking Expired

Starts when a shipment's tracking has expired.

Shipment's Tracking is Pending

Starts when a shipment's tracking is pending.

Order Created

Starts when a Shopify order with line item details is created.

• Fields
• Variant ID
• Quantity
• Title
• Sku
• Price
• Properties
• Applied Discount

Create Tracking

Create a tracking.

• Tracking Number
• Courier Code
• Order Number
• Customer Name
• Title
• Language

Detect Tracking Number's Carrier

Obtain a list of detected carriers for a tracking number.

• Courier URL
• Courier Code
• Courier Logo
• Courier Name
• Courier Type
• Courier Phone
• Optional Fields
• Default Language
• Support Language
• Courier Country Iso2
• Tracking Required Fields

Get List of Carriers

Obtain a list of carriers.

Get List of Orders

Obtain a list of Shopify Orders that have OPTIS Product Options fields

• Line Items
• Order

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.