# Connect Omnisend to Thanks.io and automate your tasks

## Why integrate Omnisend with Thanks.io

The Omnisend to Thanks.io integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

### Keep Omnisend contacts current as customers shop in Shopify

When a customer's behavior changes in Shopify — a new purchase, a tag update, a loyalty tier change — MESA updates their Omnisend contact profile in real time. Your segments and automations always reflect who your customers are right now, not who they were at the last sync.

### Trigger Omnisend automations from any Shopify event

When an order is placed, a subscription starts, or a customer hits a milestone, MESA sends the signal to Omnisend and starts the right automation. Your email and SMS marketing runs on the full range of what happens in your store, not just native Shopify triggers.

### Suppress the right customers from campaigns at the right time

When a customer files a return, opens a support ticket, or enters a sensitive window, MESA updates their Omnisend contact status or tags automatically. Your campaigns reach the right people without anyone managing list hygiene by hand between sends.

### Send a handwritten postcard the moment an order is placed

When a Shopify order is placed, MESA triggers a Thanks.io postcard to the customer's shipping address automatically. Your store delivers a physical, personal touch without anyone writing or mailing a single card by hand.

### Reach lapsed customers with direct mail when digital channels go quiet

When a customer passes a re-engagement threshold in Shopify — no purchase in 90 days, a dropped loyalty tier, an unsubscribed email — MESA triggers a Thanks.io postcard to their address. Your win-back effort reaches them on a channel that doesn't compete with a crowded inbox.

### Send direct mail at the loyalty milestones that matter most

When a customer hits a VIP tier, a spend threshold, or a significant anniversary in Shopify, MESA triggers a Thanks.io card with a personalized message. Your best customers receive a physical acknowledgment at the moment it means the most without anyone manually curating the send list.

## Build any Omnisend and Thanks.io automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

###### Cart Created

Starts when a cart is created.
- Contact ID
- Cart ID
- Email
- Phone
- Created At
- Updated At
- Currency
- Cart Sum
- Cart Recovery URL
- Products

###### Order Created

Starts when an order is created.
- Order ID
- Email
- Phone
- Contact ID
- Order Number
- Cart ID
- Shipping Method
- Tracking Code
- Courier Title
- Courier URL
- Order URL
- Source
- Discount Code
- Discount Value
- Discount Type
- Currency
- Order Sum
- Sub Total Sum
- Discount Sum
- Tax Sum
- Shipping Sum
- Created At
- Updated At
- Canceled Date
- Cancel Reason
- Payment Method
- Payment Status
- Fulfillment Status
- Contact Note
- Billing Address
- Shipping Address
- Products
- Custom Fields

###### Product Created

Starts when a product is created.
- Product ID
- Title
- Status
- Description
- Currency
- Product URL
- Vendor
- Type
- Created At
- Updated At
- Tags
- Category Ids
- Images
- Variants

###### Create Preview

Create a preview of a postcard, notecard, or letter.
- Message
- Handwriting Style
- Type

###### Create Recipient

Create a recipient.
- Mailing List
- Name
- Address
- Address 2
- City
- Province
- Postal Code
- Country
- Dob
- Custom1
- Custom2

###### List Campaign

Obtain a list of campaigns.
- Campaign ID
- Status
- Type
- From Name
- Subject
- URL
- Created At
- Updated At
- Start Date
- End Date
- Sent
- Opened
- Clicked
- Bounced
- Complained
- Unsubscribed
- All Subscribers
- Lists
- Segments

###### Retrieve Order

Grab all details about the order.

###### Retrieve Product

Grab all details about the product.
- Product ID
- Title
- Status
- Description
- Currency
- Product URL
- Vendor
- Type
- Created At
- Updated At
- Tags
- Category Ids
- Images
- Variants

## Expert support included

MESA includes hands-on support from automation experts who know how to get things done.