# Connect Omnisend to SMS and automate your tasks

## Why integrate Omnisend with SMS

The Omnisend to SMS integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

### Keep Omnisend contacts current as customers shop in Shopify

When a customer's behavior changes in Shopify — a new purchase, a tag update, a loyalty tier change — MESA updates their Omnisend contact profile in real time. Your segments and automations always reflect who your customers are right now, not who they were at the last sync.

### Trigger Omnisend automations from any Shopify event

When an order is placed, a subscription starts, or a customer hits a milestone, MESA sends the signal to Omnisend and starts the right automation. Your email and SMS marketing runs on the full range of what happens in your store, not just native Shopify triggers.

### Suppress the right customers from campaigns at the right time

When a customer files a return, opens a support ticket, or enters a sensitive window, MESA updates their Omnisend contact status or tags automatically. Your campaigns reach the right people without anyone managing list hygiene by hand between sends.

### Notify customers the moment their order ships

When a fulfillment event fires in Shopify, MESA sends a text with the tracking number and carrier info. Customers get the update before they even think to check their email.

### Alert staff when an order needs attention

When a high-value order is flagged, a payment fails, or a return is requested, MESA texts the right team member. Issues get eyes on them in seconds, not hours.

### Send delivery confirmations straight to customers

When Package Tracking registers a successful delivery, MESA fires a confirmation text. Customers know their package arrived — and your support queue shrinks.

## Build any Omnisend and SMS automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

###### Cart Created  
Starts when a cart is created.
- Contact ID  
- Cart ID  
- Email  
- Phone  
- Created At  
- Updated At  
- Currency  
- Cart Sum  
- Cart Recovery URL  
- Products

###### Order Created  
Starts when an order is created.
- Order ID  
- Email  
- Phone  
- Contact ID  
- Order Number  
- Cart ID  
- Shipping Method  
- Tracking Code  
- Courier Title  
- Courier URL  
- Order URL  
- Source  
- Discount Code  
- Discount Value  
- Discount Type  
- Currency  
- Order Sum  
- Sub Total Sum  
- Discount Sum  
- Tax Sum  
- Shipping Sum  
- Created At  
- Updated At  
- Canceled Date  
- Cancel Reason  
- Payment Method  
- Payment Status  
- Fulfillment Status  
- Contact Note  
- Billing Address  
- Shipping Address  
- Products  
- Custom Fields

###### Product Created  
Starts when a product is created.
- Product ID  
- Title  
- Status  
- Description  
- Currency  
- Product URL  
- Vendor  
- Type  
- Created At  
- Updated At  
- Tags  
- Category Ids  
- Images  
- Variants

###### Send Message  
Send an SMS.

###### Create Campaign Action Start  
Start a new campaign action.

###### Create Cart  
Create a new cart.
- Cart ID  
- Email  
- Phone  
- Contact ID  
- Created At  
- Updated At  
- Currency  
- Cart Sum  
- Cart Recovery URL  
- Products

###### Create Cart Product  
Create a new product.
- Currency  
- Cart Product ID  
- Product ID  
- Variant ID  
- Sku  
- Title  
- Description  
- Quantity  
- Price  
- Old Price  
- Discount  
- Image URL  
- Product URL

###### Create Category  
Create a new category.
- Category ID  
- Title  
- Created At  
- Updated At

###### Create Contact  
Create a new contact.
- Email  
- Email Status  
- Sms Phone Number  
- Sms Status  
- First Name  
- Last Name  
- Country  
- Country Code  
- State  
- City  
- Address  
- Postal Code  
- Gender  
- Birthdate  
- Custom Properties

###### Create Order  
Create a new order.
- Order ID  
- Email  
- Phone  
- Contact ID  
- Order Number  
- Cart ID  
- Shipping Method  
- Tracking Code  
- Courier Title  
- Courier URL  
- Order URL  
- Source  
- Discount Code  
- Discount Value  
- Discount Type  
- Currency  
- Order Sum  
- Sub Total Sum  
- Discount Sum  
- Tax Sum  
- Shipping Sum  
- Created At  
- Updated At  
- Canceled Date  
- Cancel Reason  
- Payment Method  
- Payment Status  
- Fulfillment Status  
- Contact Note  
- Billing Address  
- Shipping Address  
- Products  
- Custom Fields

###### Create Product  
Create a new product.
- Product ID  
- Title  
- Status  
- Description  
- Currency  
- Product URL  
- Vendor  
- Type  
- Created At  
- Updated At  
- Category Ids  
- Images  
- Variants

###### Delete Campaign  
Remove a campaign.

###### Delete Cart  
Remove a cart.

###### Delete Cart Product  
Remove a product.

###### Delete Category  
Remove a category.

###### Delete Contact  
Remove a contact.

###### Delete Order  
Remove an order.

###### Delete Product  
Remove a product.

###### Delete Segment  
Remove a segment.

###### Delete Segment Contact  
Remove a segment contact.

###### Get List of Custom Events  
Obtain a list of custom events.
- Event ID  
- Name  
- System Name  
- Enabled  
- Created At  
- Updated At  
- Launched At  
- Fields

###### List Campaign  
Obtain a list of campaigns.
- Campaign ID  
- Status  
- Type  
- From Name  
- Subject  
- URL  
- Created At  
- Updated At  
- Start Date  
- End Date  
- Sent  
- Opened  
- Clicked  
- Bounced  
- Complained  
- Unsubscribed  
- All Subscribers  
- Lists  
- Segments

###### List Campaign Contact  
Obtain a list of campaign contacts.
- Email  
- Contact ID  
- Sent  
- Opened  
- Clicked  
- Bounced  
- Complained  
- Unsubscribed

###### List Cart  
Obtain a list of carts.

###### List Category  
Obtain a list of categories.
- Category ID  
- Title  
- Created At  
- Updated At

###### List Contact  
Obtain a list of contacts.
- Email  
- Contact ID  
- Identifiers  
- Created At  
- First Name  
- Last Name  
- Country  
- Country Code  
- State  
- City  
- Address  
- Postal Code  
- Gender  
- Birthdate  
- Custom Properties

###### List Order  
Obtain a list of orders.

###### List Product  
Obtain a list of products.
- Product ID  
- Title  
- Status  
- Description  
- Currency  
- Product URL  
- Vendor  
- Type  
- Created At  
- Updated At  
- Tags  
- Category Ids  
- Images  
- Variants

###### List Segment  
Obtain a list of segments.

###### Replace Cart  
Swap a cart with new details.
- Cart ID

###### Replace Cart Product  
Swap a product with new details.
- Cart ID  
- Cart Product ID  
- Product ID  
- Variant ID

###### Replace Category  
Swap a category with new details.
- Category ID

###### Replace Order  
Swap an order with new details.
- Order ID  
- Email  
- Phone

###### Replace Product  
Swap a product with new details.
- Product ID

###### Retrieve Campaign  
Grab all details about the campaign.

###### Retrieve Campaign Contact  
Grab all details about the campaign contact.
- Email  
- Contact ID  
- Sent  
- Opened  
- Clicked  
- Bounced  
- Complained  
- Unsubscribed

###### Retrieve Cart  
Grab all details about the cart.

###### Retrieve Category  
Grab all details about the category.
- Category ID  
- Title  
- Created At  
- Updated At

###### Retrieve Contact  
Grab all details about the contact.
- Email  
- Contact ID  
- Identifiers  
- Created At  
- First Name  
- Last Name  
- Country  
- Country Code  
- State  
- City  
- Address  
- Postal Code  
- Gender  
- Birthdate  
- Custom Properties

###### Retrieve Custom Event  
Grab all details about a custom event.
- Event ID  
- Name  
- System Name  
- Enabled  
- Created At  
- Updated At  
- Launched At  
- Fields

###### Retrieve Order  
Grab all details about the order.

###### Retrieve Product  
Grab all details about the product.
- Product ID  
- Title  
- Status  
- Description  
- Currency  
- Product URL  
- Vendor  
- Type  
- Created At  
- Updated At  
- Tags  
- Category Ids  
- Images  
- Variants

###### Retrieve Segment  
Grab all details about the segment.

###### Trigger Custom Event  
Trigger a custom event to Omnisend.

###### Trigger or Create Custom Event  
Trigger or create an event.
- Name  
- System Name  
- Email  
- Phone  
- Fields

###### Update Cart  
Modify a cart’s details.
- Currency  
- Cart Sum  
- Cart Recovery URL  
- Products

###### Update Cart Product  
Modify a product’s details.
- Currency  
- Product ID  
- Variant ID  
- Sku  
- Title  
- Description  
- Quantity  
- Price  
- Old Price  
- Discount  
- Image URL  
- Product URL

###### Update Contact  
Modify a contact’s details.
- Email  
- Email Status  
- Sms Phone Number  
- Sms Status  
- First Name  
- Last Name  
- Tags  
- Country  
- Country Code  
- State  
- City  
- Address  
- Postal Code  
- Gender  
- Birthdate  
- Custom Properties

###### Update Order  
Modify an order’s details.
- Tracking Code  
- Courier Title  
- Courier URL  
- Payment Status  
- Canceled Date  
- Cancel Reason  
- Fulfillment Status  
- Cart ID

###### Update Product  
Modify a product’s details.
- Title  
- Status  
- Description  
- Currency  
- Product URL  
- Vendor  
- Type  
- Tags  
- Categories  
- Images  
- Variants