Connect Omnisend to Rivo and automate your tasks

Why integrate Omnisend with Rivo

The Omnisend to Rivo integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Keep Omnisend contacts current as customers shop in Shopify

When a customer's behavior changes in Shopify — a new purchase, a tag update, a loyalty tier change — MESA updates their Omnisend contact profile in real time. Your segments and automations always reflect who your customers are right now, not who they were at the last sync.

Trigger Omnisend automations from any Shopify event

When an order is placed, a subscription starts, or a customer hits a milestone, MESA sends the signal to Omnisend and starts the right automation. Your email and SMS marketing runs on the full range of what happens in your store, not just native Shopify triggers.

Suppress the right customers from campaigns at the right time

When a customer files a return, opens a support ticket, or enters a sensitive window, MESA updates their Omnisend contact status or tags automatically. Your campaigns reach the right people without anyone managing list hygiene by hand between sends.

Keep loyalty status current across your marketing tools

When a customer earns or redeems points in Rivo, MESA updates their record in Klaviyo, Shopify, and connected platforms in real time. Your segments, flows, and CRM always reflect where each customer stands in your program without manual list updates.

Enroll customers in Rivo based on Shopify purchase behavior

When a customer hits a condition in Shopify — a first purchase, a spend threshold, a product category — MESA adds them to Rivo and sets the right starting tier. Your loyalty program grows with your customer base without anyone managing enrollments by hand.

Trigger loyalty rewards at the moments that drive retention

When a customer reaches a milestone — a repeat purchase, a referral, a VIP threshold — MESA triggers the right Rivo action and can notify them through your preferred channel. Your program responds to behavior in real time, not on a delayed sync cycle.

Build any Omnisend and Rivo automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Customer VIP Tier Updated

Starts when a customer VIP tier is modified.

• ID
• Vip Tier ID
• Started At
• Internal Note
• External Note
• Customer
• Vip Tier

Loyalty Points Earned

Starts when loyalty points are earned.

• ID
• Points Amount
• Applied At
• Internal Note
• External Note
• Event Type
• Source
• Customer

Points Redemption Created

Starts when points are redeemed.

• Applied At
• Code
• Customer
• Expires At
• ID
• Name
• Points Amount
• Referred Email
• Refunded At
• Reward
• Terms Of Service
• Reward ID
• Source
• Used At

Cart Created

Starts when a cart is created.

• Contact ID
• Cart ID
• Email
• Phone
• Created At
• Updated At
• Currency
• Cart Sum
• Cart Recovery URL
• Products

Order Created

Starts when an order is created.

• Order ID
• Email
• Phone
• Contact ID
• Order Number
• Cart ID
• Shipping Method
• Tracking Code
• Courier Title
• Courier URL
• Order URL
• Source
• Discount Code
• Discount Value
• Discount Type
• Currency
• Order Sum
• Sub Total Sum
• Discount Sum
• Tax Sum
• Shipping Sum
• Created At
• Updated At
• Canceled Date
• Cancel Reason
• Payment Method
• Payment Status
• Fulfillment Status
• Contact Note
• Billing Address
• Shipping Address
• Products
• Custom Fields

Product Created

Starts when a product is created.

• Product ID
• Title
• Status
• Description
• Currency
• Product URL
• Vendor
• Type
• Created At
• Updated At
• Tags
• Category Ids
• Images
• Variants

Create Campaign Action Start

Start a new campaign action.

Create Cart

Create a new cart.

• Cart ID
• Email
• Phone
• Contact ID
• Created At
• Updated At
• Currency
• Cart Sum
• Cart Recovery URL
• Products

Update Contact

Modify a contact’s details.

• Email
• Email Status
• Sms Phone Number
• Sms Status
• First Name
• Last Name
• Tags
• Country
• Country Code
• State
• City
• Address
• Postal Code
• Gender
• Birthdate
• Custom Properties

Update Order

Modify an order’s details.

• Tracking Code
• Courier Title
• Courier URL
• Payment Status
• Canceled Date
• Cancel Reason
• Fulfillment Status
• Cart ID

Update Product

Modify a product’s details.

• Title
• Status
• Description
• Currency
• Product URL
• Vendor
• Type
• Tags
• Categories
• Images
• Variants

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

Integrate Omnisend with Rivo today.

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