# Connect Omnisend to Package Tracking and automate your tasks

### Activity reports

MESA's Omnisend to Package Tracking integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes.

[Try MESA for free](/content/pricing/index.html)

★★★★★ 4.9 rating on Shopify App Store

## Why integrate Omnisend with Package Tracking

The Omnisend to Package Tracking integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

### Keep Omnisend contacts current as customers shop in Shopify

When a customer's behavior changes in Shopify — a new purchase, a tag update, a loyalty tier change — MESA updates their Omnisend contact profile in real time. Your segments and automations always reflect who your customers are right now, not who they were at the last sync.

### Trigger Omnisend automations from any Shopify event

When an order is placed, a subscription starts, or a customer hits a milestone, MESA sends the signal to Omnisend and starts the right automation. Your email and SMS marketing runs on the full range of what happens in your store, not just native Shopify triggers.

### Suppress the right customers from campaigns at the right time

When a customer files a return, opens a support ticket, or enters a sensitive window, MESA updates their Omnisend contact status or tags automatically. Your campaigns reach the right people without anyone managing list hygiene by hand between sends.

### Send customers a same-day delivery heads-up

When a package status changes to Out for Delivery, MESA sends the customer a personalized notification. They know it's coming today — no tracking page required, no "where's my order" email to answer.

### Alert your team the moment a delivery fails

When a delivery attempt fails or an exception is flagged, MESA immediately notifies the right person. Your team can act before the customer even knows there's a problem.

### Trigger a review request right after delivery

When a package status changes to Delivered, MESA fires a follow-up to the customer — review request, loyalty offer, or cross-sell. The timing is based on actual delivery, not an estimated date.

## Build any Omnisend and Package Tracking automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

###### Shipment Delivered

Starts when a shipment is delivered.

- Archived
- Courier Code
- Created At
- Customer Email
- Customer Name
- Customer Sms
- Delivery Status
- Destination City
- Destination Country
- Destination Info
- Destination State
- Destination Track Number
- Dimension
- Exchange Number
- ID
- Label
- Latest Checkpoint Time
- Latest Event
- Logistics Channel
- Note
- Order Date
- Order ID
- Order Number
- Origin City
- Origin Country
- Origin Info
- Origin State
- Pieces
- Previously
- Product Type
- Recipient Postcode
- Scheduled Address
- Scheduled Delivery Date
- Service Code
- Signed By
- Source
- Status Info
- Substatus
- Title
- Tracking Courier Account
- Tracking Destination Country
- Tracking Key
- Tracking Number
- Tracking Origin Country
- Tracking Postal Code
- Tracking Ship Date
- Transit Time
- Update At
- Updating
- Weight
- Weight Kg

###### Shipment Experienced Exception

Starts when a shipment has an exception.

###### Shipment Experienced Failed Delivery

Starts when a shipment has failed to be delivered.

###### Shipment Information Received

Starts when a shipment receives information.

###### Shipment's Status is In Transit

Starts when a shipment's status is in transit.

###### Shipment's Status is Out for Delivery

Starts when a shipment's status is out for delivery.

###### Shipment's Tracking Expired

Starts when a shipment's tracking has expired.

###### Shipment's Tracking is Pending

Starts when a shipment's tracking is pending.

###### Cart Created

Starts when a cart is created.

- Contact ID
- Cart ID
- Email
- Phone
- Created At
- Updated At
- Currency
- Cart Sum
- Cart Recovery URL
- Products

###### Order Created

Starts when an order is created.

- Order ID
- Email
- Phone
- Contact ID
- Order Number
- Cart ID
- Shipping Method
- Tracking Code
- Courier Title
- Courier URL
- Order URL
- Source
- Discount Code
- Discount Value
- Discount Type
- Currency
- Order Sum
- Sub Total Sum
- Discount Sum
- Tax Sum
- Shipping Sum
- Created At
- Updated At
- Canceled Date
- Cancel Reason
- Payment Method
- Payment Status
- Fulfillment Status
- Contact Note
- Billing Address
- Shipping Address
- Products
- Custom Fields

###### Product Created

Starts when a product is created.

- Product ID
- Title
- Status
- Description
- Currency
- Product URL
- Vendor
- Type
- Created At
- Updated At
- Tags
- Category Ids
- Images
- Variants

###### Create Tracking

Create a tracking.

- Tracking Number
- Courier Code
- Order Number
- Customer Name
- Title
- Language

###### Detect Tracking Number's Carrier

Obtain a list of detected carriers for a tracking number.

- Courier URL
- Courier Code
- Courier Logo
- Courier Name
- Courier Type
- Courier Phone
- Optional Fields
- Default Language
- Support Language
- Courier Country Iso2
- Tracking Required Fields

###### Get List of Carriers

Obtain a list of carriers.

###### List Campaign

Obtain a list of campaigns.

- Campaign ID
- Status
- Type
- From Name
- Subject
- URL
- Created At
- Updated At
- Start Date
- End Date
- Sent
- Opened
- Clicked
- Bounced
- Complained
- Unsubscribed
- All Subscribers
- Lists
- Segments

###### List Cart

Obtain a list of carts.

###### List Category

Obtain a list of categories.

- Category ID
- Title
- Created At
- Updated At

###### List Contact

Obtain a list of contacts.

- Email
- Contact ID
- Identifiers
- Created At
- First Name
- Last Name
- Country
- Country Code
- State
- City
- Address
- Postal Code
- Gender
- Birthdate
- Custom Properties

###### List Order

Obtain a list of orders.

###### List Product

Obtain a list of products.

- Product ID
- Title
- Status
- Description
- Currency
- Product URL
- Vendor
- Type
- Created At
- Updated At
- Tags
- Category Ids
- Images
- Variants

###### List Segment

Obtain a list of segments.

###### Replace Cart

Swap a cart with new details.

- Cart ID

###### Replace Cart Product

Swap a product with new details.

- Cart ID
- Cart Product ID
- Product ID
- Variant ID

###### Replace Category

Swap a category with new details.

- Category ID

###### Replace Product

Swap a product with new details.

- Product ID

###### Retrieve Campaign

Grab all details about the campaign.

###### Retrieve Contact

Grab all details about the contact.

###### Update Cart

Modify a cart’s details.

- Currency
- Cart Sum
- Cart Recovery URL
- Products

###### Update Contact

Modify a contact’s details.

- Email
- Email Status
- Sms Phone Number
- Sms Status
- First Name
- Last Name
- Tags
- Country
- Country Code
- State
- City
- Address
- Postal Code
- Gender
- Birthdate
- Custom Properties

## Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

### Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

### Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

### Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

### Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST.

## Integrate Omnisend with Package Tracking today.

Enjoy a 7-day free trial. Get your first workflow in minutes.

[Try MESA today →](/content/pricing/index.html)