Connect Odoo to Twilio and automate your tasks

Why integrate Odoo with Twilio

The Odoo to Twilio integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Push every Shopify order into Odoo for back-office processing

When an order is placed in Shopify, MESA sends it to Odoo with the relevant details — line items, customer record, payment status — already populated. Your ERP reflects every sale the moment it happens without a manual import step or a scheduled sync holding things back.

Keep inventory accurate across Shopify and Odoo in real time

When stock changes in Odoo — a production run completed, a purchase order received, a manual adjustment — MESA updates the corresponding Shopify product availability. Your storefront never oversells what your ERP knows isn't there.

Sync Shopify customer records with Odoo's CRM and accounting modules

When a new customer places their first Shopify order, MESA creates or updates their record in Odoo across the relevant modules — CRM, accounting, contacts. Your back-office always reflects the same customer your storefront sees without periodic reconciliation between systems.

Send SMS notifications from Shopify order and fulfillment events

When an order is placed, shipped, or delivered in Shopify, MESA triggers the right Twilio SMS with the relevant details already populated. Your customers get accurate, timely messages on the channel they actually check without anyone manually initiating them.

Alert your team via SMS when a Shopify event needs immediate attention

When a high-value order comes in, a fulfillment exception occurs, or a VIP customer shows a churn signal, MESA sends a Twilio SMS to the right person on your team. Critical events reach the right person instantly without relying on someone checking email or Slack.

Trigger Shopify workflows from inbound Twilio SMS responses

When a customer replies to a Twilio message — confirming an order, requesting a change, responding to a survey — MESA reads the response and kicks off the corresponding action in Shopify. Your SMS channel becomes a two-way workflow trigger, not just an outbound notification pipe.

Build any Odoo and Twilio automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Customer Created

Starts when a customer is created

• Is Follower
• Followers
• Followers (Partners)
• Messages
• Has Message
• Action Needed
• Number of Actions
• Message Delivery error
• Number of errors
• Attachment Count
• Ratings
• Website Messages
• SMS Delivery error
• Normalized Email
• Blacklist
• Bounce
• Activities
• Activity State
• Responsible User
• Next Activity Type
• Activity Type Icon
• Next Activity Deadline
• My Activity Deadline
• Next Activity Summary
• Activity Exception Decoration
• Icon
• Next Activity Calendar Event
• Name
• Complete Name
• Title
• Related Company
• Parent name
• Contact
• Reference
• Language
• Active Lang Count
• Timezone
• Timezone offset
• Salesperson
• Tax ID
• Partner with same Tax ID
• Partner with same Company Registry
• Company ID
• Banks
• Website Link
• Notes
• Tags
• Active
• Employee
• Job Position
• Address Type
• Street
• Street2
• Zip
• City
• State
• Country
• Country Code
• Geo Latitude
• Geo Longitude
• Email
• Formatted Email
• Phone
• Mobile
• Is a Company
• Is Public
• Industry
• Company Type
• Company
• Color Index
• Users
• Share Partner
• Complete Address
• Commercial Entity
• Company Name Entity
• Company Name
• Barcode
• Self
• ID
• Display Name
• Created by
• Created on
• Last Updated by
• Last Updated on
• IM Status
• Channels
• Inlined Complete Address
• Starred Message
• Contact Address Complete
• Signup Token
• Signup Token Type
• Signup Expiration
• Signup Token is Valid
• Signup URL
• # Meetings
• Meetings
• Last notification marked as read from base Calendar
• Pricelist
• Sales Team
• Employees
• Employees Count
• Company database ID
• Additional info
• Sanitized Number
• Phone Blacklisted
• Blacklisted Phone is Phone
• Blacklisted Phone Is Mobile
• Phone/Mobile
• Certifications Count
• Company Certifications Count
• OCN Token
• Payment Tokens
• Payment Token Count
• # Signatures
• Fiscal Country Codes
• Total Receivable
• Credit To Invoice
• Credit Limit
• Partner Limit
• Show Credit Limit
• Days Sales Outstanding (DSO)
• Total Payable
• Payable Limit
• Total Invoiced
• Currency
• Journal Items
• Account Payable
• Account Receivable
• Fiscal Position
• Customer Payment Terms
• Vendor Payment Terms
• Companies that refers to partner
• Has Unreconciled Entries
• Latest Invoices & Payments Matching Date
• Invoices
• Partner Contracts
• Bank
• Degree of trust you have in this debtor
• Ignore Abnormal Invoice Date
• Ignore Abnormal Invoice Amount
• Invoice
• Message for Invoice
• Supplier Rank
• Customer Rank
• Duplicated Bank Account Partners Count
• Opportunities
• Opportunity
• Projects
• Tasks
• # Tasks
• Customer Location
• Vendor Location
• Stock Picking
• Message for Stock Picking
• Format
• Peppol Endpoint
• Peppol e-address (EAS)
• Supplier Currency
• Purchase Order Count
• # Vendor Bills
• Purchase Order
• Message for Purchase Order
• Receipt Reminder
• Days Before Receipt
• Buyer
• Online Partner Information
• Account Represented Company
• Purchase Lines
• On-Time Delivery Rate
• Sale Order Count
• Sales Order
• Sales Warnings
• Message for Sales Order
• Next reminder
• Unreconciled Aml
• Unpaid Invoice
• Unpaid Invoices Count
• Total Due
• Total Overdue
• Follow-up Status
• Follow-up Level
• Reminders
• Responsible

Customer Updated

Starts when a customer is updated

... (similar structure for Customer Updated, Inventory Updated, Order Created, Order Updated, Product Created, etc.)

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