Connect Loop to Twilio and automate your tasks

Why integrate Loop with Twilio

The Loop to Twilio integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Process every line item in an order individually

When an order arrives with multiple products, Loop goes through each line item one at a time — tagging, routing, or syncing each to a downstream system based on its specific data. One order, many targeted actions.

Update each product in a batch file one by one

When a CSV or FTP file contains multiple products, Loop processes each row individually — updating prices, inventory levels, or descriptions in Shopify without treating the whole file as one action.

Route each item to the right fulfillment location

For orders that split across multiple warehouses or vendors, Loop goes through each line item and sends the correct fulfillment request to the right destination. Every item reaches the right place.

Send SMS notifications from Shopify order and fulfillment events

When an order is placed, shipped, or delivered in Shopify, MESA triggers the right Twilio SMS with the relevant details already populated. Your customers get accurate, timely messages on the channel they actually check without anyone manually initiating them.

Alert your team via SMS when a Shopify event needs immediate attention

When a high-value order comes in, a fulfillment exception occurs, or a VIP customer shows a churn signal, MESA sends a Twilio SMS to the right person on your team. Critical events reach the right person instantly without relying on someone checking email or Slack.

Trigger Shopify workflows from inbound Twilio SMS responses

When a customer replies to a Twilio message — confirming an order, requesting a change, responding to a survey — MESA reads the response and kicks off the corresponding action in Shopify. Your SMS channel becomes a two-way workflow trigger, not just an outbound notification pipe.

Build any Loop and Twilio automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Send SMS

Text a message to a phone number.

Loop

Repeat the next step in your workflow for each value identified in the step.

• Rule

Map

Map items in an array to a new list of text items.

• Rule

Number of matches

Return the number of items that match a specific criteria.

• Rule

Sum

Calculate the total of all items matching a specific criteria.

• Rule

Expert support included

Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

Integrate Loop with Twilio today.

Enjoy a 7-day free trial. Get your first workflow in minutes.