Loop Returns to Wonderment Integration | MESA
Connect Loop Returns to Wonderment and automate your tasks
Activity reports
MESA's Loop Returns to Wonderment integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes.
★★★★★ 4.9 rating on Shopify App Store
Why integrate Loop Returns with Wonderment
The Loop Returns to Wonderment integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.
Update Shopify customer records when a return is initiated
When a customer starts a return in Loop, MESA updates their Shopify record with the relevant details — return reason, product, order value. Your team and connected tools have the full picture before the return is even completed.
Trigger retention workflows the moment a return is filed
When a customer initiates a return in Loop, MESA kicks off the right response — a Klaviyo win-back flow, a Slack alert to the right team member, a loyalty point adjustment in Rivo. You act on the signal while the customer relationship is still recoverable.
Route high-value return events to your team before they escalate
When a VIP customer, a large-order return, or a repeat returner is flagged in Loop, MESA notifies the right person through Slack or email with the order context already attached. Your team responds before the situation becomes a churn event.
Trigger post-purchase flows the moment a shipment status changes
When Wonderment detects a delivery update — a shipment in transit, an exception, a delivered confirmation — MESA kicks off the right workflow in Shopify or Klaviyo. Your post-purchase experience runs on what's actually happening with each package, not on a fixed schedule.
Keep Shopify customer records current with delivery outcomes
When Wonderment logs a delivery event — a successful delivery, a failed attempt, a return to sender — MESA updates the customer's Shopify record with the outcome. Your team and your connected tools always reflect where each order ended up without manual updates.
Alert your team when shipments need immediate intervention
When Wonderment flags an exception — a stalled shipment, a carrier delay, a missing package — MESA notifies the right person through Slack or email before the customer contacts support. Your team resolves delivery problems while there's still time to act.
Build any Loop Returns and Wonderment automation
MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.
Attempted to Deliver Shipment
Starts when a package can't be delivered and is held by the carrier for re-delivery.
- Topic
- Status
- Token
- Phone
- Tracking Code
- Tracking U R L
- Order Number
- Order ID
- Carrier Name
- Estimated Package Delivery
- Service Level
- Service Level Friendly Name
- Destination Country Code
- Fulfillment Created Date
- Order Created Date
- Business Days Since Fulfillment Created
- Hours Stalled
- Not Updated Since
- Line Items
- Shipping Address
- Fulfillment Address
Carrier Picked Up Shipment
Starts when a shipment is first marked In Transit by the carrier.
Delivery Anticipated for Shipment
Starts when a shipment is expected to be delivered.
Label Canceled
Starts when a label has been canceled.
Shipment Confirmed
Starts when a shipment is confirmed.
Shipment Created
Starts when a shipment is created.
Shipment Experienced Delivery Error
Starts when a package delivery error occurs.
Shipment is Ready for Pickup
Starts when a shipment is ready for pickup.
Shipment Returned
Starts when a package has been sent back to the origin facility.
Shipment Stalled
Starts when a shipment is stalled.
Shipment's Status is Delivered
Starts when a shipment is delivered.
Shipment's Status is In Transit
Starts when a shipment is in transit.
Shipment's Status is Out for Delivery
Starts when the carrier confirms the package has been handed off for delivery.
Label Created or Updated
Starts when a label is created or modified.
- Topic
- Trigger
- Return ID
- Order ID
- Provider Order ID
- Carrier
- Tracking Number
- Label Status
- Label Updated At
Restock Requested
Starts when a restock is requested.
- Topic
- Trigger
- ID
- Order ID
- Provider Order ID
- Restock Items
Return Created or Updated
Starts when a return is created or modified.
- Topic
- Trigger
- ID
- State
- Created At
- Order ID
- Order Name
- Provider Order ID
- Order Number
- Customer
- Currency
- Return Product Total
- Return Discount Total
- Return Tax Total
- Return Total
- Return Credit Total
- Exchange Product Total
- Exchange Discount Total
- Exchange Tax Total
- Exchange Total
- Exchange Credit Total
- Gift Card
- Handling Fee
- Refund
- Upsell
- Line Items
- Exchanges
- Carrier
- Tracking Number
- Label Status
- Label Updated At
Get List of Order's Shipments
Obtain a list of an order's shipments.
- Name
- Shipments
Cancel Return
Cancel a return.
Close Return
Close a return.
Create Blacklist
Create a blacklist.
- Type
- Value
- Secondary Value
Create Order Link
Generate an order link that will take the user directly to their order.
- Designation
- Name
- Zip
Create Whitelist
Create a whitelist.
- Type
- Value
- Secondary Value
Delete Blacklist
Remove a blacklist.
Delete Whitelist
Remove a whitelist.
Flag Return
Mark a return.
List Blacklist
Obtain a list of blacklists.
- Current Page
- Data
- From
- Last Page
- Next Page URL
- Path
- Per Page
- Prev Page URL
- To
- Total
List Details of Return
Obtain a list of return details.
- ID
- Created At
- Order ID
- Order Name
- Order Number
- State
- Currency
- Refund
- Gift Card
- Exchange
- Return Total
- Line Items
- Customer Email
- Carrier
- Label Status
- Label Updated At
- Tracking Number
List Packages Return
Obtain a list of all packages by tracking statuses or timeframe.
- ID
- Created At
- Updated At
- Return Line Item ID
- Order ID
- Order Name
- State
- Customer Email
- Title
- Sku
- Carrier
- Label Status
- Label Updated At
- Tracking Number
List Returns Return
Obtain a list of returns that were created within a given timeframe.
- ID
- State
- Created At
- Updated At
- Order ID
- Order Name
- Provider Order ID
- Order Number
- Customer
- Currency
- Return Product Total
- Return Discount Total
- Return Tax Total
- Return Total
- Return Credit Total
- Exchange Product Total
- Exchange Discount Total
- Exchange Tax Total
- Exchange Total
- Exchange Credit Total
- Gift Card
- Handling Fee
- Refund
- Upsell
- Line Items
- Exchanges
- Carrier
- Tracking Number
- Label Status
- Label Updated At
List Whitelist
Obtain a list of whitelists.
- Current Page
- Data
- From
- Last Page
- Next Page URL
- Path
- Per Page
- Prev Page URL
- To
- Total
Process Return
Return the funds to the customer.
Retrieve Blacklist
Grab all details about the blacklist.
- ID
- Created At
- Type
- Value
- Secondary Value
Retrieve Whitelist
Grab all details about the whitelist.
- ID
- Created At
- Type
- Value
- Secondary Value
Expert support included
MESA includes hands-on support from automation experts who know how to get things done.
Free workflow setup
We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.
Fast response times
Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.
Managed services available
Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.
Real humans, always
Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.
Integrate Loop Returns with Wonderment today.
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