# Connect Loop Returns to Uploadery and automate your tasks

## Describe to build

### Activity reports

Fully supported

MESA's Loop Returns to Uploadery integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes.

[Try MESA for free](/content/pricing/index.html)

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## Why integrate Loop Returns with Uploadery

The Loop Returns to Uploadery integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

[Data integration →](/content/solutions/data-integration/index.html)

### Update Shopify customer records when a return is initiated

When a customer starts a return in Loop, MESA updates their Shopify record with the relevant details — return reason, product, order value. Your team and connected tools have the full picture before the return is even completed.

[Customer experience →](/content/solutions/customer-experience/index.html)

### Trigger retention workflows the moment a return is filed

When a customer initiates a return in Loop, MESA kicks off the right response — a Klaviyo win-back flow, a Slack alert to the right team member, a loyalty point adjustment in Rivo. You act on the signal while the customer relationship is still recoverable.

[Order automation →](/content/solutions/order-automation/index.html)

### Route high-value return events to your team before they escalate

When a VIP customer, a large-order return, or a repeat returner is flagged in Loop, MESA notifies the right person through Slack or email with the order context already attached. Your team responds before the situation becomes a churn event.

[Fulfillment operations →](/content/solutions/fulfillment-operations/index.html)

### Route customer-uploaded files to the right destination the moment an order is placed

When a customer uploads a file through Uploadery and places their order, MESA sends it to the right destination — a Google Drive folder, an Amazon S3 bucket, a Dropbox directory. Your production team has what they need without anyone manually retrieving files from the order dashboard.

[Order automation →](/content/solutions/order-automation/index.html)

### Alert your team the moment a custom order upload arrives

When a customer submits an Uploadery file with their order, MESA notifies the right person through Slack or email with the order details attached. Your production or design team knows a custom job has come in without monitoring the Shopify admin for new uploads.

[Customer experience →](/content/solutions/customer-experience/index.html)

### Create production tasks from Uploadery orders automatically

When an order with a customer upload is placed, MESA creates a corresponding task in ClickUp, Asana, or Airtable with the order details and file reference already included. Your team picks up the work without anyone transcribing custom order details by hand.

## Build any Loop Returns and Uploadery automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

### Order Created

Starts when a Shopify order is created with an Uploadery file attached to one or more line items.

- **Fields**
  - Variant ID
  - Quantity
  - Title
  - Sku
  - Price
  - Properties
  - Applied Discount

### Label Created or Updated

Starts when a label is created or modified.

- **Fields**
  - Topic
  - Trigger
  - Return ID
  - Order ID
  - Provider Order ID
  - Carrier
  - Tracking Number
  - Label Status
  - Label Updated At

### Restock Requested

Starts when a restock is requested.

- **Fields**
  - Topic
  - Trigger
  - ID
  - Order ID
  - Provider Order ID
  - Restock Items

### Return Created or Updated

Starts when a return is created or modified.

- **Fields**
  - Topic
  - Trigger
  - ID
  - State
  - Created At
  - Order ID
  - Order Name
  - Provider Order ID
  - Order Number
  - Customer
  - Currency
  - Return Product Total
  - Return Discount Total
  - Return Tax Total
  - Return Total
  - Return Credit Total
  - Exchange Product Total
  - Exchange Discount Total
  - Exchange Tax Total
  - Exchange Total
  - Exchange Credit Total
  - Gift Card
  - Handling Fee
  - Refund
  - Upsell
  - Line Items
  - Exchanges
  - Carrier
  - Tracking Number
  - Label Status
  - Label Updated At

### Cancel Return

Cancel a return.

### Close Return

Close a return.

### Create Blacklist

Create a blacklist.

- **Fields**
  - Type
  - Value
  - Secondary Value

### Create Order Link

Generate an order link that will take the user directly to their order.

- **Fields**
  - Designation
  - Name
  - Zip

### Create Whitelist

Create a whitelist.

- **Fields**
  - Type
  - Value
  - Secondary Value

### Delete Blacklist

Remove a blacklist.

### Delete Whitelist

Remove a whitelist.

### Flag Return

Mark a return.

### List Blacklist

Obtain a list of blacklists.

- **Fields**
  - Current Page
  - Data
  - From
  - Last Page
  - Next Page URL
  - Path
  - Per Page
  - Prev Page URL
  - To
  - Total

### List Details of Return

Obtain a list of return details.

- **Fields**
  - ID
  - Created At
  - Order ID
  - Order Name
  - Order Number
  - State
  - Currency
  - Refund
  - Gift Card
  - Exchange
  - Return Total
  - Line Items
  - Customer Email
  - Carrier
  - Label Status
  - Label Updated At
  - Tracking Number

### List Packages Return

Obtain a list of all packages by tracking statuses or timeframe.

- **Fields**
  - ID
  - Created At
  - Updated At
  - Return Line Item ID
  - Order ID
  - Order Name
  - State
  - Customer Email
  - Title
  - Sku
  - Carrier
  - Label Status
  - Label Updated At
  - Tracking Number

### List Returns Return

Obtain a list of returns that were created within a given timeframe.

- **Fields**
  - ID
  - State
  - Created At
  - Updated At
  - Order ID
  - Order Name
  - Provider Order ID
  - Order Number
  - Customer
  - Currency
  - Return Product Total
  - Return Discount Total
  - Return Tax Total
  - Return Total
  - Return Credit Total
  - Exchange Product Total
  - Exchange Discount Total
  - Exchange Tax Total
  - Exchange Total
  - Exchange Credit Total
  - Gift Card
  - Handling Fee
  - Refund
  - Upsell
  - Line Items
  - Exchanges
  - Carrier
  - Tracking Number
  - Label Status
  - Label Updated At

### List Whitelist

Obtain a list of whitelists.

- **Fields**
  - Current Page
  - Data
  - From
  - Last Page
  - Next Page URL
  - Path
  - Per Page
  - Prev Page URL
  - To
  - Total

### Process Return

Return the funds to the customer.

### Retrieve Blacklist

Grab all details about the blacklist.

- **Fields**
  - ID
  - Created At
  - Type
  - Value
  - Secondary Value

### Retrieve Whitelist

Grab all details about the whitelist.

- **Fields**
  - ID
  - Created At
  - Type
  - Value
  - Secondary Value

## Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

### Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

### Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

### Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

### Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

## Integrate Loop Returns with Uploadery today.

Enjoy a 7-day free trial. Get your first workflow in minutes.

[Try MESA today →](/content/pricing/index.html)