# Connect Loop Returns to Trello and automate your tasks

## Why integrate Loop Returns with Trello

The Loop Returns to Trello integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

### Update Shopify customer records when a return is initiated

When a customer starts a return in Loop, MESA updates their Shopify record with the relevant details — return reason, product, order value. Your team and connected tools have the full picture before the return is even completed.

### Trigger retention workflows the moment a return is filed

When a customer initiates a return in Loop, MESA kicks off the right response — a Klaviyo win-back flow, a Slack alert to the right team member, a loyalty point adjustment in Rivo. You act on the signal while the customer relationship is still recoverable.

### Route high-value return events to your team before they escalate

When a VIP customer, a large-order return, or a repeat returner is flagged in Loop, MESA notifies the right person through Slack or email with the order context already attached. Your team responds before the situation becomes a churn event.

### Keep Trello boards current as orders arrive

When a Shopify order is placed, MESA automatically creates or updates a Trello card with the order details. Your team sees what needs action without manual data entry.

### Alert your team when Trello card status changes

When a card moves to a new list, MESA notifies the right people in Slack or email. Nothing stalls waiting for someone to notice an update.

### Log Shopify activity to Trello without lifting a finger

Every fulfillment, refund, or high-value order gets logged as a Trello card automatically. Your board stays up to date and your team stays in the loop.

## Build any Loop Returns and Trello automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

###### Board Updated

Starts when a board is updated.

- ID
- Name
- Desc
- Desc Data
- Closed
- ID Organization
- ID Enterprise
- Pinned
- URL
- Short URL
- Prefs
- Label Names

###### Card Created

Starts when a card is created.

- ID
- Address
- Badges
- Check Item States
- Closed
- Coordinates
- Creation Method
- Date Last Activity
- Desc
- Desc Data
- Due
- Due Reminder
- Email
- ID Board
- ID Checklists
- ID Labels
- ID List
- ID Members
- ID Members Voted
- ID Short
- ID Attachment Cover
- Labels
- Limits
- Location Name
- Manual Cover Attachment
- Name
- Pos
- Short Link
- Short URL
- Subscribed
- URL
- Cover

###### Card Deleted

Starts when a card is deleted.

###### Card Moved from Board

Starts when a card is moved from a board.

###### Card Moved to Board

Starts when a card is moved to a board.

###### Card Updated

Starts when a card is updated.

###### Comment Created

Starts when a comment is created in a board.

- ID
- ID Member Creator
- Type
- Date
- Text
- Card
- Board
- List
- Member Creator

###### List Created

Starts when a list is created.

- ID
- Name
- Closed
- Pos

###### List Moved from Board

Starts when a list is moved from a board.

- ID
- Name
- Closed
- Pos

###### List Moved to Board

Starts when a list is moved to a board.

- ID
- Name
- Closed
- Pos

###### List Updated

Starts when a list is updated.

- ID
- Name
- Closed
- Pos

###### Label Created or Updated

Starts when a label is created or modified.

- Topic
- Trigger
- Return ID
- Order ID
- Provider Order ID
- Carrier
- Tracking Number
- Label Status
- Label Updated At

###### Restock Requested

Starts when a restock is requested.

- Topic
- Trigger
- ID
- Order ID
- Provider Order ID
- Restock Items

###### Return Created or Updated

Starts when a return is created or modified.

- Topic
- Trigger
- ID
- State
- Created At
- Order ID
- Order Name
- Provider Order ID
- Order Number
- Customer
- Currency
- Return Product Total
- Return Discount Total
- Return Tax Total
- Return Total
- Return Credit Total
- Exchange Product Total
- Exchange Discount Total
- Exchange Tax Total
- Exchange Total
- Exchange Credit Total
- Gift Card
- Handling Fee
- Refund
- Upsell
- Line Items
- Exchanges
- Carrier
- Tracking Number
- Label Status
- Label Updated At

###### Add Comment to Card

Create a new comment on a card.

- ID
- ID Member Creator
- Data
- Type
- Date
- Limits
- Display
- Member Creator

###### Add Label to Card

Add a label to a card.

###### Add Member to Board

Add a member to a board.

###### Add Member to Card

Add a member to a card.

###### Archive Cards in List

Archive all cards in a list.

###### Archive or Unarchive List

Archive or unarchive a list.

###### Create a Label on a Board

Create a label on a board.

- Name
- Color

###### Create a List on a Board

Create a list on a board.

- Name
- Pos

###### Create Attachment on Card

Create an attachment on a card.

- Name
- URL
- Set Cover

###### Create Board

Create a board.

- Name
- Default Labels
- Default Lists
- Desc
- ID Organization
- ID Board Source
- Keep From Source
- Power Ups
- Prefs Permission Level
- Prefs Voting
- Prefs Comments
- Prefs Invitations
- Prefs Self Join
- Prefs Card Covers
- Prefs Background
- Prefs Card Aging

###### Create Card

Create a new card.

- ID List
- Name
- Desc
- Pos
- Due
- Start
- Due Complete
- ID Members
- ID Labels
- URL Source
- File Source
- Mime Type
- ID Card Source
- Keep From Source
- Address
- Location Name
- Coordinates

###### Create Checkitem on Checklist

Create a check item on a checklist.

- Name
- Pos
- Checked

###### Create Checklist

Create a checklist.

- ID Card
- Name
- Pos
- ID Checklist Source

###### Create Checklist on Card

Create a new checklist on a card.

- Name
- ID Checklist Source
- Pos

###### Create Custom Emoji for Member

Create a custom emoji for a member.

- File
- Name

###### Create Label

Create a label.

- Name
- Color
- ID Board

###### Create Label on a Card

Create a new label for the board and add it to a card.

- Color
- Name

###### Create List

Create a new list.

- Name
- ID Board
- ID List Source
- Pos

###### Create Tag for Board

Create a tag for a board.

- Value

###### Delete Board

Remove a board.

###### Delete Card

Remove a card.

###### Delete Card's Attachment

Remove an attachment from a card.

###### Delete Card's Check Item

Remove a check item from a card.

###### Delete Checklist

Remove a checklist.

###### Delete Checklist from Card

Remove a checklist on a card.

###### Delete Label

Remove a label.

###### Get Card's Field

Grab all details about a field on a card.

###### Get Card's Members

Obtain a list of members of a card.

###### Get List of Available Emojis

Obtain a list of available emojis.

- Unified
- Name
- Native
- Short Name
- Short Names
- Text
- Texts
- Category
- Sheet X
- Sheet Y
- Tts
- Keywords

###### Get List of Board's Cards

Obtain a list of cards on a board.

###### Get List of Board's Checklists

Obtain a list of checklists on a board.

###### Get List of Board's Members

Obtain a list of members who have access to a board.

- ID
- Full Name
- Username

###### Get List of Card's Attachments

Obtain a list of attachments on a card.

- ID
- Bytes
- Date
- Edge Color
- ID Member
- Is Upload
- Mime Type
- Name
- Previews
- URL
- Pos

###### Get List of Card's Checklists

Obtain a list of checklists on a card.

- ID
- Name
- ID Board
- ID Card
- Pos
- Check Items

###### Get List of Card's Completed Checklist Items

Obtain a list of completed checklist items on a card.

###### Get List of Cards the Member is on

Obtain a list of cards a member is on.

###### Get List of Checklist's Checkitems

Obtain a list of checkitems on a checklist.

###### Get List of Filtered Cards on Board

Obtain a list of cards on a board that matches a given filter.

###### Get List of Filtered Lists on a Board

Obtain a list of filtered lists on a board.

###### Get List of Labels on a Board

Obtain a list of labels on a board.

- ID
- ID Board
- Name
- Color

###### Get List of List's Cards

Obtain a list of existing cards in a list.

###### Get List of Member's Boards

Obtain a list of boards that the user is a member of.

- ID
- Name
- Desc
- Desc Data
- Closed
- ID Member Creator
- ID Organization
- Pinned
- URL
- Short URL
- Prefs
- Label Names
- Limits
- Starred
- Memberships
- Short Link
- Subscribed
- Power Ups
- Date Last Activity
- Date Last View
- ID Tags
- Date Plugin Disable
- Creation Method
- Ix Update
- Template Gallery
- Enterprise Owned

###### Get List of Member's Custom Emojis

Obtain a list of a member's uploaded custom emojis.

- ID
- URL
- Name

###### Get List of Member's Invited Boards

Obtain a list of boards a member has been invited to.

###### Get Lists on a Board

Get the lists on a board.

- ID
- Name
- Closed
- Color
- Pos
- Soft Limit
- ID Board
- Subscribed
- Limits
- Type
- Creation Method
- ID Organization

###### Get the Board a List is on

Get the board a list is on.

###### Get the Board the Card is on

Get the board associated with the card.

###### Get the Board the Checklist is on

Get the Board the Checklist is on.

###### Get the Card the Checklist is on

Get the Card the Checklist is on.

###### Get the List of a Card

Get the list a card is in

- ID
- Name
- Closed
- Color
- Pos
- Soft Limit
- ID Board
- Subscribed
- Limits
- Type
- Creation Method
- ID Organization

###### Invite Member to Board via email

Invite a member to the board via email.

###### Mark Board as Viewed

Mark a board as viewed.

###### Move Cards in List

Move all Cards in a List

- ID
- ID Board
- ID List
- Pos

###### Move List to Board

Move a list to a different board.

###### Remove Label from Card

Remove a label from a card.

###### Remove Member from Board

Remove a member from the board.

###### Remove Member from Card

Remove a member from a card.

###### Retrieve Board

Grab all details about a board.

###### Retrieve Card

Grab all details about a card.

###### Retrieve Card's Attachment

Grab all details about an attachment on a card.

- ID
- Bytes
- Date
- Edge Color
- ID Member
- Is Upload
- Mime Type
- Name
- Previews
- URL
- Pos

###### Retrieve Card's Check Item

Grab all details about a check item on a card.

###### Retrieve Checklist

Grab all details about a checklist.

###### Retrieve Checklist's Checkitem

Grab all details about a checkitem on a checklist.

###### Retrieve Checklist's Field

Grab all details about a field on a checklist.

###### Retrieve Field on Board

Grab all details about a field on a board.

###### Retrieve Label

Grab all details about a label.

- ID
- ID Board
- Name
- Color

###### Retrieve List

Grab all details about a list.

- ID
- Name
- Closed
- Pos

###### Retrieve Member

Grab all details about a member.

###### Update Board

Modify a board's details.

- Name
- Desc
- Closed
- Subscribed
- ID Organization
- Prefs/permission Level
- Prefs/self Join
- Prefs/card Covers
- Prefs/hide Votes
- Prefs/invitations
- Prefs/voting
- Prefs/comments
- Prefs/background
- Prefs/card Aging
- Prefs/calendar Feed Enabled
- Label Names/green
- Label Names/yellow
- Label Names/orange
- Label Names/red
- Label Names/purple
- Label Names/blue

###### Update Card

Modify a card's details.

- Name
- Desc
- Closed
- ID Members
- ID Attachment Cover
- ID List
- ID Labels
- ID Board
- Pos
- Due
- Start
- Due Complete
- Subscribed
- Address
- Location Name
- Coordinates

###### Update Card's Check Item

Modify the details of a checkItem on a card.

- Name
- State
- ID Checklist
- Pos

###### Update Card's Check Item in Checklist

Modify an item in a checklist on a card.

- Pos

###### Update Checklist

Modify a checklist's details.

- Name
- Pos

###### Update Label

Modify a label's details.

- Name
- Color

###### Update List

Modify a list's details.

- Name
- Closed
- ID Board
- Pos
- Subscribed

###### Update Member

Modify a member's details.

- Full Name
- Initials
- Username
- Bio
- Avatar Source
- Prefs/color Blind
- Prefs/locale
- Prefs/minutes Between Summaries

## Expert support included

MESA includes hands-on support from automation experts who know how to get things done.