Connect Loop Returns to Trello and automate your tasks

Why integrate Loop Returns with Trello

The Loop Returns to Trello integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Update Shopify customer records when a return is initiated

When a customer starts a return in Loop, MESA updates their Shopify record with the relevant details — return reason, product, order value. Your team and connected tools have the full picture before the return is even completed.

Trigger retention workflows the moment a return is filed

When a customer initiates a return in Loop, MESA kicks off the right response — a Klaviyo win-back flow, a Slack alert to the right team member, a loyalty point adjustment in Rivo. You act on the signal while the customer relationship is still recoverable.

Route high-value return events to your team before they escalate

When a VIP customer, a large-order return, or a repeat returner is flagged in Loop, MESA notifies the right person through Slack or email with the order context already attached. Your team responds before the situation becomes a churn event.

Keep Trello boards current as orders arrive

When a Shopify order is placed, MESA automatically creates or updates a Trello card with the order details. Your team sees what needs action without manual data entry.

Alert your team when Trello card status changes

When a card moves to a new list, MESA notifies the right people in Slack or email. Nothing stalls waiting for someone to notice an update.

Log Shopify activity to Trello without lifting a finger

Every fulfillment, refund, or high-value order gets logged as a Trello card automatically. Your board stays up to date and your team stays in the loop.

Build any Loop Returns and Trello automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Board Updated

Starts when a board is updated.

• ID
• Name
• Desc
• Desc Data
• Closed
• ID Organization
• ID Enterprise
• Pinned
• URL
• Short URL
• Prefs
• Label Names

Card Created

Starts when a card is created.

• ID
• Address
• Badges
• Check Item States
• Closed
• Coordinates
• Creation Method
• Date Last Activity
• Desc
• Desc Data
• Due
• Due Reminder
• Email
• ID Board
• ID Checklists
• ID Labels
• ID List
• ID Members
• ID Members Voted
• ID Short
• ID Attachment Cover
• Labels
• Limits
• Location Name
• Manual Cover Attachment
• Name
• Pos
• Short Link
• Short URL
• Subscribed
• URL
• Cover

Card Deleted

Starts when a card is deleted.

Card Moved from Board

Starts when a card is moved from a board.

Card Moved to Board

Starts when a card is moved to a board.

Card Updated

Starts when a card is updated.

Comment Created

Starts when a comment is created in a board.

• ID
• ID Member Creator
• Type
• Date
• Text
• Card
• Board
• List
• Member Creator

List Created

Starts when a list is created.

• ID
• Name
• Closed
• Pos

List Moved from Board

Starts when a list is moved from a board.

• ID
• Name
• Closed
• Pos

List Moved to Board

Starts when a list is moved to a board.

• ID
• Name
• Closed
• Pos

List Updated

Starts when a list is updated.

• ID
• Name
• Closed
• Pos

Label Created or Updated

Starts when a label is created or modified.

• Topic
• Trigger
• Return ID
• Order ID
• Provider Order ID
• Carrier
• Tracking Number
• Label Status
• Label Updated At

Restock Requested

Starts when a restock is requested.

• Topic
• Trigger
• ID
• Order ID
• Provider Order ID
• Restock Items

Return Created or Updated

Starts when a return is created or modified.

• Topic
• Trigger
• ID
• State
• Created At
• Order ID
• Order Name
• Provider Order ID
• Order Number
• Customer
• Currency
• Return Product Total
• Return Discount Total
• Return Tax Total
• Return Total
• Return Credit Total
• Exchange Product Total
• Exchange Discount Total
• Exchange Tax Total
• Exchange Total
• Exchange Credit Total
• Gift Card
• Handling Fee
• Refund
• Upsell
• Line Items
• Exchanges
• Carrier
• Tracking Number
• Label Status
• Label Updated At

Add Comment to Card

Create a new comment on a card.

• ID
• ID Member Creator
• Data
• Type
• Date
• Limits
• Display
• Member Creator

Add Label to Card

Add a label to a card.

Add Member to Board

Add a member to a board.

Add Member to Card

Add a member to a card.

Archive Cards in List

Archive all cards in a list.

Archive or Unarchive List

Archive or unarchive a list.

Create a Label on a Board

Create a label on a board.

• Name
• Color

Create a List on a Board

Create a list on a board.

• Name
• Pos

Create Attachment on Card

Create an attachment on a card.

• Name
• URL
• Set Cover

Create Board

Create a board.

• Name
• Default Labels
• Default Lists
• Desc
• ID Organization
• ID Board Source
• Keep From Source
• Power Ups
• Prefs Permission Level
• Prefs Voting
• Prefs Comments
• Prefs Invitations
• Prefs Self Join
• Prefs Card Covers
• Prefs Background
• Prefs Card Aging

Create Card

Create a new card.

• ID List
• Name
• Desc
• Pos
• Due
• Start
• Due Complete
• ID Members
• ID Labels
• URL Source
• File Source
• Mime Type
• ID Card Source
• Keep From Source
• Address
• Location Name
• Coordinates

Create Checkitem on Checklist

Create a check item on a checklist.

• Name
• Pos
• Checked

Create Checklist

Create a checklist.

• ID Card
• Name
• Pos
• ID Checklist Source

Create Checklist on Card

Create a new checklist on a card.

• Name
• ID Checklist Source
• Pos

Create Custom Emoji for Member

Create a custom emoji for a member.

• File
• Name

Create Label

Create a label.

• Name
• Color
• ID Board

Create Label on a Card

Create a new label for the board and add it to a card.

• Color
• Name

Create List

Create a new list.

• Name
• ID Board
• ID List Source
• Pos

Create Tag for Board

Create a tag for a board.

• Value

Delete Board

Remove a board.

Delete Card

Remove a card.

Delete Card's Attachment

Remove an attachment from a card.

Delete Card's Check Item

Remove a check item from a card.

Delete Checklist

Remove a checklist.

Delete Checklist from Card

Remove a checklist on a card.

Delete Label

Remove a label.

Get Card's Field

Grab all details about a field on a card.

Get Card's Members

Obtain a list of members of a card.

Get List of Available Emojis

Obtain a list of available emojis.

• Unified
• Name
• Native
• Short Name
• Short Names
• Text
• Texts
• Category
• Sheet X
• Sheet Y
• Tts
• Keywords

Get List of Board's Cards

Obtain a list of cards on a board.

Get List of Board's Checklists

Obtain a list of checklists on a board.

Get List of Board's Members

Obtain a list of members who have access to a board.

• ID
• Full Name
• Username

Get List of Card's Attachments

Obtain a list of attachments on a card.

• ID
• Bytes
• Date
• Edge Color
• ID Member
• Is Upload
• Mime Type
• Name
• Previews
• URL
• Pos

Get List of Card's Checklists

Obtain a list of checklists on a card.

• ID
• Name
• ID Board
• ID Card
• Pos
• Check Items

Get List of Card's Completed Checklist Items

Obtain a list of completed checklist items on a card.

Get List of Cards the Member is on

Obtain a list of cards a member is on.

Get List of Checklist's Checkitems

Obtain a list of checkitems on a checklist.

Get List of Filtered Cards on Board

Obtain a list of cards on a board that matches a given filter.

Get List of Filtered Lists on a Board

Obtain a list of filtered lists on a board.

Get List of Labels on a Board

Obtain a list of labels on a board.

• ID
• ID Board
• Name
• Color

Get List of List's Cards

Obtain a list of existing cards in a list.

Get List of Member's Boards

Obtain a list of boards that the user is a member of.

• ID
• Name
• Desc
• Desc Data
• Closed
• ID Member Creator
• ID Organization
• Pinned
• URL
• Short URL
• Prefs
• Label Names
• Limits
• Starred
• Memberships
• Short Link
• Subscribed
• Power Ups
• Date Last Activity
• Date Last View
• ID Tags
• Date Plugin Disable
• Creation Method
• Ix Update
• Template Gallery
• Enterprise Owned

Get List of Member's Custom Emojis

Obtain a list of a member's uploaded custom emojis.

• ID
• URL
• Name

Get List of Member's Invited Boards

Obtain a list of boards a member has been invited to.

Get Lists on a Board

Get the lists on a board.

• ID
• Name
• Closed
• Color
• Pos
• Soft Limit
• ID Board
• Subscribed
• Limits
• Type
• Creation Method
• ID Organization

Get the Board a List is on

Get the board a list is on.

Get the Board the Card is on

Get the board associated with the card.

Get the Board the Checklist is on

Get the Board the Checklist is on.

Get the Card the Checklist is on

Get the Card the Checklist is on.

Get the List of a Card

Get the list a card is in

• ID
• Name
• Closed
• Color
• Pos
• Soft Limit
• ID Board
• Subscribed
• Limits
• Type
• Creation Method
• ID Organization

Invite Member to Board via email

Invite a member to the board via email.

Mark Board as Viewed

Mark a board as viewed.

Move Cards in List

Move all Cards in a List

• ID
• ID Board
• ID List
• Pos

Move List to Board

Move a list to a different board.

Remove Label from Card

Remove a label from a card.

Remove Member from Board

Remove a member from the board.

Remove Member from Card

Remove a member from a card.

Retrieve Board

Grab all details about a board.

Retrieve Card

Grab all details about a card.

Retrieve Card's Attachment

Grab all details about an attachment on a card.

• ID
• Bytes
• Date
• Edge Color
• ID Member
• Is Upload
• Mime Type
• Name
• Previews
• URL
• Pos

Retrieve Card's Check Item

Grab all details about a check item on a card.

Retrieve Checklist

Grab all details about a checklist.

Retrieve Checklist's Checkitem

Grab all details about a checkitem on a checklist.

Retrieve Checklist's Field

Grab all details about a field on a checklist.

Retrieve Field on Board

Grab all details about a field on a board.

Retrieve Label

Grab all details about a label.

• ID
• ID Board
• Name
• Color

Retrieve List

Grab all details about a list.

• ID
• Name
• Closed
• Pos

Retrieve Member

Grab all details about a member.

Update Board

Modify a board's details.

• Name
• Desc
• Closed
• Subscribed
• ID Organization
• Prefs/permission Level
• Prefs/self Join
• Prefs/card Covers
• Prefs/hide Votes
• Prefs/invitations
• Prefs/voting
• Prefs/comments
• Prefs/background
• Prefs/card Aging
• Prefs/calendar Feed Enabled
• Label Names/green
• Label Names/yellow
• Label Names/orange
• Label Names/red
• Label Names/purple
• Label Names/blue

Update Card

Modify a card's details.

• Name
• Desc
• Closed
• ID Members
• ID Attachment Cover
• ID List
• ID Labels
• ID Board
• Pos
• Due
• Start
• Due Complete
• Subscribed
• Address
• Location Name
• Coordinates

Update Card's Check Item

Modify the details of a checkItem on a card.

• Name
• State
• ID Checklist
• Pos

Update Card's Check Item in Checklist

Modify an item in a checklist on a card.

• Pos

Update Checklist

Modify a checklist's details.

• Name
• Pos

Update Label

Modify a label's details.

• Name
• Color

Update List

Modify a list's details.

• Name
• Closed
• ID Board
• Pos
• Subscribed

Update Member

Modify a member's details.

• Full Name
• Initials
• Username
• Bio
• Avatar Source
• Prefs/color Blind
• Prefs/locale
• Prefs/minutes Between Summaries

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.