# Connect Loop Returns to Skio and automate your tasks

## Activity reports

MESA's Loop Returns to Skio integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes.

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★★★★★ 4.9 rating on Shopify App Store

## Why integrate Loop Returns with Skio

The Loop Returns to Skio integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

### Update Shopify customer records when a return is initiated

When a customer starts a return in Loop, MESA updates their Shopify record with the relevant details — return reason, product, order value. Your team and connected tools have the full picture before the return is even completed.

### Trigger retention workflows the moment a return is filed

When a customer initiates a return in Loop, MESA kicks off the right response — a Klaviyo win-back flow, a Slack alert to the right team member, a loyalty point adjustment in Rivo. You act on the signal while the customer relationship is still recoverable.

### Route high-value return events to your team before they escalate

When a VIP customer, a large-order return, or a repeat returner is flagged in Loop, MESA notifies the right person through Slack or email with the order context already attached. Your team responds before the situation becomes a churn event.

### Sync Skio subscription data with your marketing and CRM tools

When a customer subscribes, skips, pauses, or cancels in Skio, MESA updates their record across your connected platforms — email platform, loyalty program, Shopify tags. Every tool reflects current subscription status without manual list updates.

### Trigger retention workflows the moment a subscriber churns

When a cancellation or failed payment occurs in Skio, MESA kicks off the right response — a win-back flow in Klaviyo, a Slack alert, a tag update in Shopify. You act on churn signals before they become lost customers.

### Tag and segment subscribers based on their Skio behavior

As customers interact with their Skio subscription — upgrading, pausing, swapping products — MESA updates their Shopify tags and customer fields in real time. Your segments stay accurate without manual list management between platforms.

## Build any Loop Returns and Skio automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

###### Discount Code Applied

Starts when a discount code is applied.

###### Order Placed

Starts when an order is placed.

- Shopify Order ID  
- Shopify Order Name  
- Subscription ID  
- Timestamp  
- User Cognito Username  
- User Email  
- User Type  
- Amount  
- Code Platform ID  
- Method  
- Redeem Code  
- Type

###### Product Updated

Starts when a product is updated.

- Price  
- Product Title  
- Product Variant ID  
- Product Variant Title  
- Quantity

###### Subscription Activated

Starts when a subscription is activated.

- Subscription ID  
- Timestamp  
- User Cognito Username  
- User Email  
- User Type

###### Subscription Cancelled

Starts when a subscription is cancelled.

- Subscription ID  
- Timestamp  
- User Cognito Username  
- User Email  
- User Type

###### Create Order Link

Generate an order link that will take the user directly to their order.

- Designation  
- Name  
- Zip

###### Process Return

Return the funds to the customer.

## Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

### Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

### Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

### Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

### Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

## Integrate Loop Returns with Skio today.

Enjoy a 7-day free trial. Get your first workflow in minutes.

[Try MESA today →](/content/pricing/index.html)