Loop Returns to Shopify Plus Integration | MESA

Connect Loop Returns to Shopify Plus and automate your tasks

Activity reports

MESA's Loop Returns to Shopify Plus integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes.

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★★★★★ 4.9 rating on Shopify App Store

Why integrate Loop Returns with Shopify Plus

The Loop Returns to Shopify Plus integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Update Shopify customer records when a return is initiated

When a customer starts a return in Loop, MESA updates their Shopify record with the relevant details — return reason, product, order value. Your team and connected tools have the full picture before the return is even completed.

Trigger retention workflows the moment a return is filed

When a customer initiates a return in Loop, MESA kicks off the right response — a Klaviyo win-back flow, a Slack alert to the right team member, a loyalty point adjustment in Rivo. You act on the signal while the customer relationship is still recoverable.

Route high-value return events to your team before they escalate

When a VIP customer, a large-order return, or a repeat returner is flagged in Loop, MESA notifies the right person through Slack or email with the order context already attached. Your team responds before the situation becomes a churn event.

Automate complex B2B workflows across your entire stack

When a wholesale or B2B order comes in through Shopify Plus, MESA routes it through the right process — custom pricing, approval steps, fulfillment rules — and syncs the details to your connected tools. Your enterprise workflows run without manual coordination between systems.

Manage multi-store operations from a single automation layer

When an event happens in one Shopify Plus store — an inventory change, a customer update, a fulfillment status — MESA propagates the right action across your other stores and connected platforms. Your expansion stores stay consistent without a separate ops process for each one.

Keep your enterprise tech stack in sync with store activity

When orders, customers, and products change in Shopify Plus, MESA pushes the relevant data to your ERP, CRM, and warehouse tools in real time. Your enterprise systems stay current without scheduled exports or manual reconciliation.

Build any Loop Returns and Shopify Plus automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

B2B Order Created

Starts when a B2B order is created.

App ID
Billing Address
Browser Ip
Buyer Accepts Marketing
Cancel Reason
Cancelled At
Client Details
Closed At
Company
Confirmation Number
Created At
Currency
Current Total Additional Fees Set
Current Total Discounts
Current Total Discounts Set
Current Total Duties Set
Current Total Price
Current Total Price Set
Current Subtotal Price
Current Subtotal Price Set
Current Total Tax
Current Total Tax Set
Customer
Customer Locale
Discount Applications
Discount Codes
Email
Estimated Taxes
Financial Status
Fulfillments
Fulfillment Status
ID
Inventory Behaviour
Landing Site
Line Items
Merchant Of Record App ID
Name
Note
Note Attributes
Number
Order Number
Original Total Additional Fees Set
Original Total Duties Set
Payment Terms
Payment Gateway Names
Phone
Po Number
Presentment Currency
Processed At
Referring Site
Refunds
Shipping Address
Shipping Lines
Source Name
Source Identifier
Source URL
Subtotal Price
Subtotal Price Set
Tags
Tax Lines
Taxes Included
Test
Total Discounts
Total Discounts Set
Total Line Items Price
Total Line Items Price Set
Total Outstanding
Total Price
Total Price Set
Total Shipping Price Set
Total Tax
Total Tax Set
Total Tip Received
Total Weight
Updated At
User ID
Order Status URL

B2B Order Updated

Starts when a B2B order is modified.

App ID
Billing Address
Browser Ip
Buyer Accepts Marketing
Cancel Reason
Cancelled At
Client Details
Closed At
Company
Confirmation Number
Created At
Currency
Current Total Additional Fees Set
Current Total Discounts
Current Total Discounts Set
Current Total Duties Set
Current Total Price
Current Total Price Set
Current Subtotal Price
Current Subtotal Price Set
Current Total Tax
Current Total Tax Set
Customer
Customer Locale
Discount Applications
Discount Codes
Email
Estimated Taxes
Financial Status
Fulfillments
Fulfillment Status
ID
Inventory Behaviour
Landing Site
Line Items
Merchant Of Record App ID
Name
Note
Note Attributes
Number
Order Number
Original Total Additional Fees Set
Original Total Duties Set
Payment Terms
Payment Gateway Names
Phone
Po Number
Presentment Currency
Processed At
Referring Site
Refunds
Shipping Address
Shipping Lines
Source Name
Source Identifier
Source URL
Subtotal Price
Subtotal Price Set
Tags
Tax Lines
Taxes Included
Test
Total Discounts
Total Discounts Set
Total Line Items Price
Total Line Items Price Set
Total Price Set
Total Shipping Price Set
Total Tax
Total Tax Set
Total Weight
User ID
Order Status URL

Company Contact Created

Starts when a company contact is created.

Customer Admin Graphql Api ID
Title
Locale
Created At
Updated At
Admin Graphql Api ID
Company

List Returns Return

Obtain a list of returns that were created within a given timeframe.

ID
State
Created At
Updated At
Order ID
Order Name
Provider Order ID
Order Number
Customer
Currency
Return Product Total
Return Discount Total
Return Tax Total
Return Total
Return Credit Total
Exchange Product Total
Exchange Discount Total
Exchange Tax Total
Exchange Total
Exchange Credit Total
Gift Card
Handling Fee
Refund
Upsell
Line Items
Exchanges
Carrier
Tracking Number
Label Status
Label Updated At

Integrate Loop Returns with Shopify Plus today.

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