Connect Loop Returns to ShipStation and automate your tasks

Why integrate Loop Returns with ShipStation

The Loop Returns to ShipStation integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Update Shopify customer records when a return is initiated

When a customer starts a return in Loop, MESA updates their Shopify record with the relevant details — return reason, product, order value. Your team and connected tools have the full picture before the return is even completed.

Trigger retention workflows the moment a return is filed

When a customer initiates a return in Loop, MESA kicks off the right response — a Klaviyo win-back flow, a Slack alert to the right team member, a loyalty point adjustment in Rivo. You act on the signal while the customer relationship is still recoverable.

Route high-value return events to your team before they escalate

When a VIP customer, a large-order return, or a repeat returner is flagged in Loop, MESA notifies the right person through Slack or email with the order context already attached. Your team responds before the situation becomes a churn event.

Push every Shopify order to ShipStation the moment it's placed

When an order comes in, MESA sends it to ShipStation with the right shipping method, carrier, and fulfillment rules already applied. Your team picks up a ready-to-ship order, not a configuration task.

Route orders to the right warehouse based on what's in the cart

When an order contains specific products, a wholesale flag, or a regional destination, MESA reads the details and sends it to the correct ShipStation fulfillment location. Every order reaches the right facility without manual sorting.

Update Shopify the moment ShipStation marks an order shipped

When ShipStation generates a tracking number and marks an order fulfilled, MESA writes the update back to Shopify and triggers any downstream actions — a Klaviyo notification, a customer tag, a loyalty point. Your post-purchase workflow starts the moment fulfillment does.

Build any Loop Returns and ShipStation automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Customer Created

• Customer ID
• Create Date
• Modify Date
• Name
• Company
• Street1
• Street2
• City
• State
• Postal Code
• Country Code
• Phone
• Email
• Address Verified
• Marketplace Usernames
• Tags

Customer Updated

Item Created

• Order ID
• Order Number
• Order Date
• Create Date
• Modify Date
• Payment Date
• Ship By Date
• Order Status
• Customer ID
• Customer Username
• Customer Email
• Bill To
• Ship To
• Items
• Order Total
• Amount Paid
• Tax Amount
• Shipping Amount
• Customer Notes
• Internal Notes
• Gift
• Gift Message
• Payment Method
• Requested Shipping Service
• Carrier Code
• Service Code
• Package Code
• Confirmation
• Ship Date
• Hold Until Date
• Weight
• Dimensions
• Insurance Options
• International Options
• Advanced Options
• Tag Ids
• User ID
• Externally Fulfilled
• Externally Fulfilled By
• Label Messages

Order Created

Order Shipped

• Shipment ID
• Order ID
• Order Key
• User ID
• Order Number
• Create Date
• Ship Date
• Shipment Cost
• Insurance Cost
• Tracking Number
• Is Return Label
• Batch Number
• Carrier Code
• Service Code
• Package Code
• Confirmation
• Warehouse ID
• Voided
• Void Date
• Marketplace Notified
• Notify Error Message
• Ship To
• Weight
• Dimensions
• Insurance Options
• Advanced Options
• Shipment Items
• Label Data
• Form Data

Order's Items Shipped

Product Created

• Aliases
• Product ID
• Sku
• Name
• Price
• Default Cost
• Length
• Width
• Height
• Weight Oz
• Internal Notes
• Fulfillment Sku
• Create Date
• Modify Date
• Active
• Product Category
• Product Type
• Warehouse Location
• Default Carrier Code
• Default Service Code
• Default Package Code
• Default Intl Carrier Code
• Default Intl Service Code
• Default Intl Package Code
• Default Confirmation
• Default Intl Confirmation
• Customs Description
• Customs Value
• Customs Tariff No
• Customs Country Code
• No Customs
• Tags

Product Updated

Shipment Created

Label Created or Updated

• Topic
• Trigger
• Return ID
• Order ID
• Provider Order ID
• Carrier
• Tracking Number
• Label Status
• Label Updated At

Restock Requested

• Topic
• Trigger
• ID
• Order ID
• Provider Order ID
• Restock Items

Return Created or Updated

• Topic
• Trigger
• ID
• State
• Created At
• Order ID
• Order Name
• Provider Order ID
• Order Number
• Customer
• Currency
• Return Product Total
• Return Discount Total
• Return Tax Total
• Return Total
• Return Credit Total
• Exchange Product Total
• Exchange Discount Total
• Exchange Tax Total
• Exchange Total
• Exchange Credit Total
• Gift Card
• Handling Fee
• Refund
• Upsell
• Line Items
• Exchanges
• Carrier
• Tracking Number
• Label Status
• Label Updated At

Process Return

Return the funds to the customer.