Loop Returns to Shippo Integration | MESA
Connect Loop Returns to Shippo and automate your tasks
Why integrate Loop Returns with Shippo
The Loop Returns to Shippo integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.
Update Shopify customer records when a return is initiated
When a customer starts a return in Loop, MESA updates their Shopify record with the relevant details — return reason, product, order value. Your team and connected tools have the full picture before the return is even completed.
Trigger retention workflows the moment a return is filed
When a customer initiates a return in Loop, MESA kicks off the right response — a Klaviyo win-back flow, a Slack alert to the right team member, a loyalty point adjustment in Rivo. You act on the signal while the customer relationship is still recoverable.
Route high-value return events to your team before they escalate
When a VIP customer, a large-order return, or a repeat returner is flagged in Loop, MESA notifies the right person through Slack or email with the order context already attached. Your team responds before the situation becomes a churn event.
Generate shipping labels the moment a Shopify order is ready
When an order is placed or moves to a fulfillment stage in Shopify, MESA creates the corresponding shipment in Shippo with the right carrier, rate, and service level already applied. Your team prints and ships without a manual step between your store and your shipping platform.
Route orders to the right carrier based on what's in the cart
When an order contains specific products, a weight threshold, or a regional destination, MESA reads the details and selects the right Shippo carrier and service. Every order ships the right way without someone making that call manually on each one.
Update Shopify the moment Shippo generates a tracking number
When Shippo creates a label and tracking number, MESA writes it back to the Shopify order and triggers any downstream actions — a Klaviyo notification, a customer tag, a loyalty point. Your post-purchase workflow starts the moment a label is printed.
Build any Loop Returns and Shippo automation
MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.
Batch Created
Starts when a batch is created.
Batch Purchased
Starts when a batch is purchased.
Track Updated
Starts when a track is updated.
Transaction Created
Starts when a transaction is created.
Object State
Status
Object Created
Object Updated
Object ID
Object Owner
Test
Rate
Tracking Number
Tracking Status
Eta
Tracking URL Provider
Label URL
Commercial Invoice URL
Messages
Order
Metadata
Parcel
Billing
Transaction Updated
Starts when a transaction is updated.
Object State
Status
Object Created
Object Updated
Object ID
Object Owner
Test
Rate
Tracking Number
Tracking Status
Eta
Tracking URL Provider
Label URL
Commercial Invoice URL
Messages
Order
Metadata
Parcel
Billing
Label Created or Updated
Starts when a label is created or modified.
Topic
Trigger
Return ID
Order ID
Provider Order ID
Carrier
Tracking Number
Label Status
Label Updated At
Restock Requested
Starts when a restock is requested.
Topic
Trigger
ID
Order ID
Provider Order ID
Restock Items
Return Created or Updated
Starts when a return is created or modified.
Topic
Trigger
ID
State
Created At
Order ID
Order Name
Provider Order ID
Order Number
Customer
Currency
Return Product Total
Return Discount Total
Return Tax Total
Return Total
Return Credit Total
Exchange Product Total
Exchange Discount Total
Exchange Tax Total
Exchange Total
Exchange Credit Total
Gift Card
Handling Fee
Refund
Upsell
Line Items
Exchanges
Carrier
Tracking Number
Label Status
Label Updated At
Add Shipments to Batch
Add shipments to a batch.
Default Carrier Account
Default Servicelevel Token
Label Filetype
Metadata
Clear Current Default Parcel Template
Clear the currently configured default parcel template for live rates.
Create Batch
Create a batch.
Default Carrier Account
Default Servicelevel Token
Label Filetype
Metadata
Create Carrier Account
Create a new carrier account.
Account ID
Active
Carrier
Metadata
Parameters
Test
Create Custom Declaration
Create a custom declaration.
Aes Itn
B13a Filing Option
B13a Number
Certificate
Certify
Certify Signer
Commercial Invoice
Contents Explanation
Contents Type
Disclaimer
Eel Pfc
Exporter Reference
Importer Reference
Incoterm
Invoice
License
Metadata
Non Delivery Option
Notes
Create Customs Item
Create a customs item.
Description
Eccn Ear99
Mass Unit
Metadata
Net Weight
Origin Country
Quantity
Sku Code
Tariff Number
Value Amount
Value Currency
Create Manifest
Create a new manifest.
Carrier Account
Shipment Date
Transactions
Create New Address
Create a new address.
City
Company
Country
Email
Is Residential
Metadata
Name
Phone
State
Street1
Street2
Street3
Street No
Zip
Create Order
Create a new order.
Currency
Notes
Order Number
Order Status
Placed At
Shipping Cost
Shipping Cost Currency
Shipping Method
Subtotal Price
Total Price
Total Tax
Weight
Weight Unit
To Address
Line Items
Create Parcel
Create a new parcel.
Distance Unit
Extra
Height
Length
Mass Unit
Metadata
Template
Test
Weight
Width
Create Pickup
Create a pickup.
Carrier Account
Location
Metadata
Requested End Time
Requested Start Time
Transactions
Create Refund
Create a refund.
- Transaction
Create Service Group
Create a new service group.
Description
Flat Rate
Flat Rate Currency
Free Shipping Threshold Currency
Free Shipping Threshold Min
Name
Rate Adjustment
Service Levels
Type
Create Shipment
Create a shipment.
Customs Declaration
Extra
Metadata
Shipment Date
Create Shipping Label (transaction) based on Rate
Create a new transaction and purchase a shipping label for the provided rate.
Label File Type
Metadata
Rate
Create User Parcel Template
Create a new user parcel template.
Label File Type
Metadata
Rate
Delete Service Group
Remove a service group.
Delete User Parcel Template
Remove a user's parcel template.
Generate Live Rates Request
Initiate a live rates request.
Amount
Amount Local
Currency
Currency Local
Estimated Days
Title
Get List of Addresses
Obtain a list of addresses.
Next
Previous
Get List of Carrier Accounts
Obtain a list of carrier accounts.
Next
Previous
Get List of Carrier Parcel Templates
Obtain a list of carrier parcel templates.
Carrier
Distance Unit
Height
Is Variable Dimensions
Length
Name
Token
Width
Get List of Custom Items
Obtain a list of custom items.
Next
Previous
Get List of Customs Declarations
Obtain a list of customs declarations.
Next
Previous
Get List of Manifests
Obtain a list of manifests.
Next
Previous
Get List of Orders
Obtain a list of orders.
Next
Previous
Get List of Parcels
Obtain a list of parcels.
Next
Previous
Get List of Service Groups
Obtain a list of service groups.
Description
Flat Rate
Flat Rate Currency
Free Shipping Threshold Currency
Free Shipping Threshold Min
Name
Rate Adjustment
Service Levels
Type
Get List of Shipment's Rates
Obtain a list of shipment's rates.
Next
Previous
Get List of Shipments
Obtain a list of shipments.
Customs Declaration
Extra
Metadata
Shipment Date
Get List of Shipping Labels
Obtain a list of shipping labels.
Commercial Invoice URL
Eta
Label URL
Messages
Metadata
Object Created
Object ID
Object Owner
Object State
Object Updated
Qr Code URL
Rate
Status
Test
Tracking Number
Tracking Status
Tracking URL Provider
Get List of User Parcel Templates
Obtain a list of user parcel templates.
Distance Unit
Height
Length
Name
Weight
Weight Unit
Width
Purchase Batch
Purchase a batch.
Default Carrier Account
Default Servicelevel Token
Label Filetype
Metadata
Register Tracking Webhook
Register a tracking webhook.
City
Country
State
Zip
Remove Shipments from Batch
Remove shipments from a batch.
Default Carrier Account
Default Servicelevel Token
Label Filetype
Metadata
Retrieve Address
Grab all details about an address.
City
Company
Country
Email
Is Residential
Metadata
Name
Phone
State
Street1
Street2
Street3
Street No
Zip
Retrieve and Show Current Default Parcel Template
Grab all details and display the currently configured default parcel template for live rates.
Distance Unit
Height
Length
Name
Weight
Weight Unit
Width
Retrieve Batch
Grab all details about a batch.
Default Carrier Account
Default Servicelevel Token
Label Filetype
Metadata
Retrieve Carrier Account
Grab all details about a carrier account.
Account ID
Active
Carrier
Parameters
Retrieve Carrier Parcel Template
Grab all details about a carrier parcel template.
Carrier
Distance Unit
Height
Is Variable Dimensions
Length
Name
Token
Width
Retrieve Customs Declaration
Grab all details about a custom declaration.
Aes Itn
B13a Filing Option
B13a Number
Certificate
Certify
Certify Signer
Commercial Invoice
Contents Explanation
Contents Type
Disclaimer
Eel Pfc
Exporter Reference
Importer Reference
Incoterm
Invoice
License
Metadata
Non Delivery Option
Notes
Retrieve Customs Item
Grab all details about a customs item.
Description
Eccn Ear99
Mass Unit
Metadata
Net Weight
Origin Country
Quantity
Sku Code
Tariff Number
Value Amount
Value Currency
Retrieve Manifest
Grab all details about a manifest.
Carrier Account
Shipment Date
Transactions
Retrieve Order
Grab all details about an order.
Currency
Notes
Order Number
Order Status
Placed At
Shipping Cost
Shipping Cost Currency
Shipping Method
Subtotal Price
Total Price
Total Tax
Weight
Weight Unit
To Address
Line Items
Retrieve Parcel
Grab all details about a parcel.
Distance Unit
Extra
Height
Length
Mass Unit
Metadata
Object Created
Object ID
Object Owner
Object State
Object Updated
Template
Test
Weight
Width
Retrieve Rate
Grab all details about a rate.
Amount
Amount Local
Arrives By
Attributes
Carrier Account
Currency
Currency Local
Duration Terms
Estimated Days
Messages
Object Created
Object ID
Object Owner
Provider
Provider Image 75
Provider Image 200
Servicelevel
Shipment
Test
Zone
Retrieve Refund
Grab all details about a refund.
Object Created
Object ID
Object Owner
Object Updated
Status
Test
Transaction
Retrieve Shipment
Grab all details about a shipment.
Customs Declaration
Extra
Metadata
Shipment Date
Retrieve Shipment's Rates
Grab all details about a shipment's existing rate.
Next
Previous
Retrieve Shipment's Tracking Status
Grab all details about a shipment's tracking status.
City
Country
State
Zip
Retrieve Shipping Label
Grab all details about a shipping label.
Commercial Invoice URL
Eta
Label URL
Messages
Metadata
Object Created
Object ID
Object Owner
Object State
Object Updated
Qr Code URL
Rate
Status
Test
Tracking Number
Tracking Status
Tracking URL Provider
Retrieve User Parcel Template
Grab all details about a user's parcel template.
Distance Unit
Height
Length
Name
Weight
Weight Unit
Width
Update Carrier Account
Modify a carrier account.
Account ID
Active
Carrier
Parameters
Update Default Parcel Template
Modify the currently configured default parcel template for live rates
- Object ID
Update Service Group
Modify an existing service group.
Description
Flat Rate
Flat Rate Currency
Free Shipping Threshold Currency
Free Shipping Threshold Min
Name
Rate Adjustment
Service Levels
Type
Validate Address
Validate an address.
City
Company
Country
Email
Is Residential
Metadata
Name
Phone
State
Street1
Street2
Street3
Street No
Zip
Cancel Return
Cancel a return.
Close Return
Close a return.
Create Blacklist
Create a blacklist.
Type
Value
Secondary Value
Create Order Link
Generate an order link that will take the user directly to their order.
Designation
Name
Zip
Create Whitelist
Create a whitelist.
Type
Value
Secondary Value
Delete Blacklist
Remove a blacklist.
Delete Whitelist
Remove a whitelist.
Flag Return
Mark a return.
List Blacklist
Obtain a list of blacklists.
Current Page
Data
From
Last Page
Next Page URL
Path
Per Page
Prev Page URL
To
Total
List Details of Return
Obtain a list of return details.
ID
Created At
Order ID
Order Name
Order Number
State
Currency
Refund
Gift Card
Exchange
Return Total
Line Items
Customer Email
Carrier
Label Status
Label Updated At
Tracking Number
List Packages Return
Obtain a list of all packages by tracking statuses or timeframe.
ID
Created At
Updated At
Return Line Item ID
Order ID
Order Name
State
Customer Email
Title
Sku
Carrier
Label Status
Label Updated At
Tracking Number
List Returns Return
Obtain a list of returns that were created within a given timeframe.
ID
State
Created At
Updated At
Order ID
Order Name
Provider Order ID
Order Number
Customer
Currency
Return Product Total
Return Discount Total
Return Tax Total
Return Total
Return Credit Total
Exchange Product Total
Exchange Discount Total
Exchange Tax Total
Exchange Total
Exchange Credit Total
Gift Card
Handling Fee
Refund
Upsell
Line Items
Exchanges
Carrier
Tracking Number
Label Status
Label Updated At
List Whitelist
Obtain a list of whitelists.
Current Page
Data
From
Last Page
Next Page URL
Path
Per Page
Prev Page URL
To
Total
Process Return
Return the funds to the customer.
Retrieve Blacklist
Grab all details about the blacklist.
ID
Created At
Type
Value
Secondary Value
Retrieve Whitelist
Grab all details about the whitelist.
ID
Created At
Type
Value
Secondary Value.