# Connect Loop Returns to Recharge and automate your tasks ## Why integrate Loop Returns with Recharge The Loop Returns to Recharge integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code. ### Update Shopify customer records when a return is initiated When a customer starts a return in Loop, MESA updates their Shopify record with the relevant details — return reason, product, order value. Your team and connected tools have the full picture before the return is even completed. ### Trigger retention workflows the moment a return is filed When a customer initiates a return in Loop, MESA kicks off the right response — a Klaviyo win-back flow, a Slack alert to the right team member, a loyalty point adjustment in Rivo. You act on the signal while the customer relationship is still recoverable. ### Route high-value return events to your team before they escalate When a VIP customer, a large-order return, or a repeat returner is flagged in Loop, MESA notifies the right person through Slack or email with the order context already attached. Your team responds before the situation becomes a churn event. ### Stay ahead of subscription churn When a payment fails or a subscription is paused, MESA triggers the right response automatically — a follow-up task, a tag update, a notification to your team. Retention actions happen before revenue slips away. ### Keep subscriber records accurate across tools Every subscription change in Recharge — new, upgraded, cancelled, or paused — updates the matching record in your CRM, spreadsheet, or data warehouse. Your team always works from current data. ### Alert your team to high-value subscriber events When a subscriber hits a milestone, upgrades their plan, or cancels after a long tenure, MESA sends a targeted alert to Slack or email. Your team can act while the moment still matters. ## Build any Loop Returns and Recharge automation MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running. ###### Address Created Starts when an address is created. ###### Address Updated Starts when an address is modified. ###### Charge Created Starts when a charge is created. ###### Charge Deleted Starts when a charge is removed. ###### Charge Failed Starts when a charge failed. ###### Charge Max Retries Reached Starts when a charge reached its' maxed retry. ###### Charge Paid Starts when a charge is processed. ###### Charge Refunded Starts when a charge is refunded. ###### Charge Uncaptured Starts when a charge is uncaptured. ###### Charge Upcoming Starts when a charge is due soon. ###### Charge Updated Starts when a charge is modified. ###### Checkout Processed Starts when a checkout is processed. ###### Customer Activated Starts when a customer account is enabled. ###### Customer Created Starts when a customer is created. ###### Customer Deactivated Starts when a customer account is terminated. ###### Customer Deleted Starts when a customer is removed. ###### Customer Payment Method Updated Starts when a customer's payment method is modified. ###### Customer Updated Starts when a customer account is modified. ###### One-time Product Created Starts when an one time product is created. ###### One-time Product Deleted Starts when an one time product is removed. ###### One-time Product Updated Starts when an one time product is modified. ###### Order Cancelled Starts when an order is cancelled. ###### Order Created Starts when an order is created. ###### Order Deleted Starts when an order is removed. ###### Order Payment Captured Starts when an order's payment is captured. ###### Order Processed Starts when an order is processed. ###### Order Success Starts when an order is a success. ###### Order Upcoming Starts when an order is upcoming. ###### Order Updated Starts when an order is modified. ###### Product Created Starts when a product is created. ###### Product Deleted Starts when a product is removed. ###### Product Updated Starts when a product is modified. ###### Subscription Activated Starts when a subscription is enabled. ###### Subscription Cancelled Starts when a subscription is cancelled. ###### Subscription Created Starts when a subscription is created. ###### Subscription Deleted Starts when a subscription is removed. ###### Subscription Skipped Starts when a subscription is skipped. ###### Subscription Swapped Starts when a subscription is swapped. ###### Subscription Unskipped Starts when a subscription is unskipped. ###### Subscription Updated Starts when a subscription is modified. ###### Label Created or Updated Starts when a label is created or modified. - Topic - Trigger - Return ID - Order ID - Provider Order ID - Carrier - Tracking Number - Label Status - Label Updated At ###### Restock Requested Starts when a restock is requested. - Topic - Trigger - ID - Order ID - Provider Order ID - Restock Items ###### Return Created or Updated Starts when a return is created or modified. - Topic - Trigger - ID - State - Created At - Order ID - Order Name - Provider Order ID - Order Number - Customer - Currency - Return Product Total - Return Discount Total - Return Tax Total - Return Total - Return Credit Total - Exchange Product Total - Exchange Discount Total - Exchange Tax Total - Exchange Total - Exchange Credit Total - Gift Card - Handling Fee - Refund - Upsell - Line Items - Exchanges - Carrier - Tracking Number - Label Status - Label Updated At ###### Activate Subscription Enable a subscription. - ID - Address ID - Customer ID - Analytics Data - Cancellation Reason - Cancellation Reason Comments - Cancelled At - Charge Interval Frequency - Created At - Expire After Specific Number Of Charges - External Product ID - External Variant ID - Has Queued Charges - Is Prepaid - Is Skippable - Is Swappable - Max Retries Reached - Next Charge Scheduled At - Order Day Of Month - Order Day Of Week - Order Interval Frequency - Order Interval Unit - Properties - Price - Product Title - Quantity - Sku - Sku Override - Status - Updated At - Variant Title ###### Apply Discount to Charge Apply a discount to a charge. - ID - Address ID - Analytics Data - Billing Address - Client Details - Customer - Discounts - Error - Error Type - External Order ID - External Transaction ID - Has Uncommitted Changes - Line Items - Note - Order Attributes - Payment Processor - Scheduled At - Shipping Address - Shipping Lines - Status - Subtotal Price - Tags - Tax Lines - Total Discounts - Total Line Items Price - Total Price - Total Refunds - Total Tax - Total Weight Grams - Type - Updated At - Created At - Currency ###### Cancel Subscription Cancel a subscription. - ID - Address ID - Customer ID - Analytics Data - Cancellation Reason - Cancellation Reason Comments - Cancelled At - Charge Interval Frequency - Created At - Expire After Specific Number Of Charges - External Product ID - External Variant ID - Has Queued Charges - Is Prepaid - Is Skippable - Is Swappable - Max Retries Reached - Next Charge Scheduled At - Order Day Of Month - Order Day Of Week - Order Interval Frequency - Order Interval Unit - Properties - Price - Product Title - Quantity - Sku - Sku Override - Status - Updated At - Variant Title ###### Capture a Charge Capture funds of a previously authorized charge. - ID - Address ID - Analytics Data - Billing Address - Client Details - Customer - Discounts - Error - Error Type - External Order ID - External Transaction ID - Has Uncommitted Changes - Line Items - Note - Order Attributes - Payment Processor - Scheduled At - Shipping Address - Shipping Lines - Status - Subtotal Price - Tags - Tax Lines - Total Discounts - Total Line Items Price - Total Price - Total Refunds - Total Tax - Total Weight Grams - Type - Updated At - Created At - Currency ###### Refund a Charge Issue a refund for a charge. ###### Retrieve Address Grab all details about the address. - ID - Address 1 - Address 2 - City - Company - Country Code - Created At - Customer ID - Discounts - First Name - Last Name - Order Note - Payment Method ID - Phone - Presentment Currency - Province - Shipping Lines Conserved - Shipping Lines Override - Updated At - Zip ###### Retrieve Charge Grab all details about a charge. - ID - Address ID - Analytics Data - Billing Address - Client Details - Customer - Discounts - Error - Error Type - External Order ID - External Transaction ID - Has Uncommitted Changes - Line Items - Note - Order Attributes - Payment Processor - Scheduled At - Shipping Address - Shipping Lines - Status - Subtotal Price - Tags - Tax Lines - Total Discounts - Total Line Items Price - Total Price - Total Refunds - Total Tax - Total Weight Grams - Type - Updated At - Created At - Currency ###### Retrieve Customer Grab all details about the customer. - ID - Analytics Data - Created At - Email - External Customer ID - First Charge Processed At - First Name - Has Card Error In Dunning - Has Valid Payment Method - Hash - Last Name - Subscriptions Active Count - Subscriptions Total Count - Updated At ###### Retrieve Discount Grab all details about the discount. - Ids - Purchase Item Type - Resource ###### Retrieve Metafield Grab all details about the metafield. - ID - Created At - Description - Key - Namespace - Owner ID - Owner Resource - Updated At - Value - Value Type ###### List Whitelist Obtain a list of whitelists. - Current Page - Data - From - Last Page - Next Page URL - Path - Per Page - Prev Page URL - To - Total ## Expert support included MESA includes hands-on support from automation experts who know how to get things done. ## Integrate Loop Returns with Recharge today. 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