Connect Loop Returns to Recharge and automate your tasks

Why integrate Loop Returns with Recharge

The Loop Returns to Recharge integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Update Shopify customer records when a return is initiated

When a customer starts a return in Loop, MESA updates their Shopify record with the relevant details — return reason, product, order value. Your team and connected tools have the full picture before the return is even completed.

Trigger retention workflows the moment a return is filed

When a customer initiates a return in Loop, MESA kicks off the right response — a Klaviyo win-back flow, a Slack alert to the right team member, a loyalty point adjustment in Rivo. You act on the signal while the customer relationship is still recoverable.

Route high-value return events to your team before they escalate

When a VIP customer, a large-order return, or a repeat returner is flagged in Loop, MESA notifies the right person through Slack or email with the order context already attached. Your team responds before the situation becomes a churn event.

Stay ahead of subscription churn

When a payment fails or a subscription is paused, MESA triggers the right response automatically — a follow-up task, a tag update, a notification to your team. Retention actions happen before revenue slips away.

Keep subscriber records accurate across tools

Every subscription change in Recharge — new, upgraded, cancelled, or paused — updates the matching record in your CRM, spreadsheet, or data warehouse. Your team always works from current data.

Alert your team to high-value subscriber events

When a subscriber hits a milestone, upgrades their plan, or cancels after a long tenure, MESA sends a targeted alert to Slack or email. Your team can act while the moment still matters.

Build any Loop Returns and Recharge automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Address Created

Starts when an address is created.

Address Updated

Starts when an address is modified.

Charge Created

Starts when a charge is created.

Charge Deleted

Starts when a charge is removed.

Charge Failed

Starts when a charge failed.

Charge Max Retries Reached

Starts when a charge reached its' maxed retry.

Charge Paid

Starts when a charge is processed.

Charge Refunded

Starts when a charge is refunded.

Charge Uncaptured

Starts when a charge is uncaptured.

Charge Upcoming

Starts when a charge is due soon.

Charge Updated

Starts when a charge is modified.

Checkout Processed

Starts when a checkout is processed.

Customer Activated

Starts when a customer account is enabled.

Customer Created

Starts when a customer is created.

Customer Deactivated

Starts when a customer account is terminated.

Customer Deleted

Starts when a customer is removed.

Customer Payment Method Updated

Starts when a customer's payment method is modified.

Customer Updated

Starts when a customer account is modified.

One-time Product Created

Starts when an one time product is created.

One-time Product Deleted

Starts when an one time product is removed.

One-time Product Updated

Starts when an one time product is modified.

Order Cancelled

Starts when an order is cancelled.

Order Created

Starts when an order is created.

Order Deleted

Starts when an order is removed.

Order Payment Captured

Starts when an order's payment is captured.

Order Processed

Starts when an order is processed.

Order Success

Starts when an order is a success.

Order Upcoming

Starts when an order is upcoming.

Order Updated

Starts when an order is modified.

Product Created

Starts when a product is created.

Product Deleted

Starts when a product is removed.

Product Updated

Starts when a product is modified.

Subscription Activated

Starts when a subscription is enabled.

Subscription Cancelled

Starts when a subscription is cancelled.

Subscription Created

Starts when a subscription is created.

Subscription Deleted

Starts when a subscription is removed.

Subscription Skipped

Starts when a subscription is skipped.

Subscription Swapped

Starts when a subscription is swapped.

Subscription Unskipped

Starts when a subscription is unskipped.

Subscription Updated

Starts when a subscription is modified.

Label Created or Updated

Starts when a label is created or modified.

• Topic

• Trigger

• Return ID

• Order ID

• Provider Order ID

• Carrier

• Tracking Number

• Label Status

• Label Updated At

Restock Requested

Starts when a restock is requested.

• Topic

• Trigger

• ID

• Order ID

• Provider Order ID

• Restock Items

Return Created or Updated

Starts when a return is created or modified.

• Topic

• Trigger

• ID

• State

• Created At

• Order ID

• Order Name

• Provider Order ID

• Order Number

• Customer

• Currency

• Return Product Total

• Return Discount Total

• Return Tax Total

• Return Total

• Return Credit Total

• Exchange Product Total

• Exchange Discount Total

• Exchange Tax Total

• Exchange Total

• Exchange Credit Total

• Gift Card

• Handling Fee

• Refund

• Upsell

• Line Items

• Exchanges

• Carrier

• Tracking Number

• Label Status

• Label Updated At

Activate Subscription

Enable a subscription.

• ID

• Address ID

• Customer ID

• Analytics Data

• Cancellation Reason

• Cancellation Reason Comments

• Cancelled At

• Charge Interval Frequency

• Created At

• Expire After Specific Number Of Charges

• External Product ID

• External Variant ID

• Has Queued Charges

• Is Prepaid

• Is Skippable

• Is Swappable

• Max Retries Reached

• Next Charge Scheduled At

• Order Day Of Month

• Order Day Of Week

• Order Interval Frequency

• Order Interval Unit

• Properties

• Price

• Product Title

• Quantity

• Sku

• Sku Override

• Status

• Updated At

• Variant Title

Apply Discount to Charge

Apply a discount to a charge.

• ID

• Address ID

• Analytics Data

• Billing Address

• Client Details

• Customer

• Discounts

• Error

• Error Type

• External Order ID

• External Transaction ID

• Has Uncommitted Changes

• Line Items

• Note

• Order Attributes

• Payment Processor

• Scheduled At

• Shipping Address

• Shipping Lines

• Status

• Subtotal Price

• Tags

• Tax Lines

• Total Discounts

• Total Line Items Price

• Total Price

• Total Refunds

• Total Tax

• Total Weight Grams

• Type

• Updated At

• Created At

• Currency

Cancel Subscription

Cancel a subscription.

• ID

• Address ID

• Customer ID

• Analytics Data

• Cancellation Reason

• Cancellation Reason Comments

• Cancelled At

• Charge Interval Frequency

• Created At

• Expire After Specific Number Of Charges

• External Product ID

• External Variant ID

• Has Queued Charges

• Is Prepaid

• Is Skippable

• Is Swappable

• Max Retries Reached

• Next Charge Scheduled At

• Order Day Of Month

• Order Day Of Week

• Order Interval Frequency

• Order Interval Unit

• Properties

• Price

• Product Title

• Quantity

• Sku

• Sku Override

• Status

• Updated At

• Variant Title

Capture a Charge

Capture funds of a previously authorized charge.

• ID

• Address ID

• Analytics Data

• Billing Address

• Client Details

• Customer

• Discounts

• Error

• Error Type

• External Order ID

• External Transaction ID

• Has Uncommitted Changes

• Line Items

• Note

• Order Attributes

• Payment Processor

• Scheduled At

• Shipping Address

• Shipping Lines

• Status

• Subtotal Price

• Tags

• Tax Lines

• Total Discounts

• Total Line Items Price

• Total Price

• Total Refunds

• Total Tax

• Total Weight Grams

• Type

• Updated At

• Created At

• Currency

Refund a Charge

Issue a refund for a charge.

Retrieve Address

Grab all details about the address.

• ID

• Address 1

• Address 2

• City

• Company

• Country Code

• Created At

• Customer ID

• Discounts

• First Name

• Last Name

• Order Note

• Payment Method ID

• Phone

• Presentment Currency

• Province

• Shipping Lines Conserved

• Shipping Lines Override

• Updated At

• Zip

Retrieve Charge

Grab all details about a charge.

• ID

• Address ID

• Analytics Data

• Billing Address

• Client Details

• Customer

• Discounts

• Error

• Error Type

• External Order ID

• External Transaction ID

• Has Uncommitted Changes

• Line Items

• Note

• Order Attributes

• Payment Processor

• Scheduled At

• Shipping Address

• Shipping Lines

• Status

• Subtotal Price

• Tags

• Tax Lines

• Total Discounts

• Total Line Items Price

• Total Price

• Total Refunds

• Total Tax

• Total Weight Grams

• Type

• Updated At

• Created At

• Currency

Retrieve Customer

Grab all details about the customer.

• ID

• Analytics Data

• Created At

• Email

• External Customer ID

• First Charge Processed At

• First Name

• Has Card Error In Dunning

• Has Valid Payment Method

• Hash

• Last Name

• Subscriptions Active Count

• Subscriptions Total Count

• Updated At

Retrieve Discount

Grab all details about the discount.

• Ids

• Purchase Item Type

• Resource

Retrieve Metafield

Grab all details about the metafield.

• ID

• Created At

• Description

• Key

• Namespace

• Owner ID

• Owner Resource

• Updated At

• Value

• Value Type

List Whitelist

Obtain a list of whitelists.

• Current Page

• Data

• From

• Last Page

• Next Page URL

• Path

• Per Page

• Prev Page URL

• To

• Total

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

Integrate Loop Returns with Recharge today.

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