# Connect Loop Returns to Queue and automate your tasks ## Describe to build ### Activity reports Fully supported MESA's Loop Returns to Queue integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes. [Try MESA for free](/content/pricing/index.html) ★★★★★ 4.9 rating on Shopify App Store Start when... Personalize with built-in tools... Then, do this... ## Why integrate Loop Returns with Queue The Loop Returns to Queue integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code. [Data integration →](/content/solutions/data-integration/index.html) ### Update Shopify customer records when a return is initiated When a customer starts a return in Loop, MESA updates their Shopify record with the relevant details — return reason, product, order value. Your team and connected tools have the full picture before the return is even completed. [Customer experience →](/content/solutions/customer-experience/index.html) ### Trigger retention workflows the moment a return is filed When a customer initiates a return in Loop, MESA kicks off the right response — a Klaviyo win-back flow, a Slack alert to the right team member, a loyalty point adjustment in Rivo. You act on the signal while the customer relationship is still recoverable. [Order automation →](/content/solutions/order-automation/index.html) ### Route high-value return events to your team before they escalate When a VIP customer, a large-order return, or a repeat returner is flagged in Loop, MESA notifies the right person through Slack or email with the order context already attached. Your team responds before the situation becomes a churn event. [Order automation →](/content/solutions/order-automation/index.html) ### Collect orders into a single daily fulfillment batch Queue holds incoming orders throughout the day and releases them together on your schedule. Your fulfillment system receives a clean batch rather than a continuous stream of individual requests. [Inventory management →](/content/solutions/inventory-management/index.html) ### Send inventory updates to your ERP on a schedule Instead of pushing every stock change as it happens, Queue accumulates updates until the scheduled window. Your ERP or warehouse system receives one clean batch per session — not a flood of individual calls. [Enterprise automation →](/content/solutions/enterprise-automation/index.html) ### Deliver one team digest instead of constant pings Queue collects the events your team cares about — orders, flags, or refunds — and sends one consolidated Slack message or email when the timer fires. Signal, not noise. ## Build any Loop Returns and Queue automation MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running. ###### Label Created or Updated Starts when a label is created or modified. - Topic - Trigger - Return ID - Order ID - Provider Order ID - Carrier - Tracking Number - Label Status - Label Updated At ###### Restock Requested Starts when a restock is requested. - Topic - Trigger - ID - Order ID - Provider Order ID - Restock Items ###### Return Created or Updated Starts when a return is created or modified. - Topic - Trigger - ID - State - Created At - Order ID - Order Name - Provider Order ID - Order Number - Customer - Currency - Return Product Total - Return Discount Total - Return Tax Total - Return Total - Return Credit Total - Exchange Product Total - Exchange Discount Total - Exchange Tax Total - Exchange Total - Exchange Credit Total - Gift Card - Handling Fee - Refund - Upsell - Line Items - Exchanges - Carrier - Tracking Number - Label Status - Label Updated At ###### Queue Easily handle bulk reporting. ###### Cancel Return Cancel a return. ###### Close Return Close a return. ###### Create Blacklist Create a blacklist. - Type - Value - Secondary Value ###### Create Order Link Generate an order link that will take the user directly to their order. - Designation - Name - Zip ###### Create Whitelist Create a whitelist. - Type - Value - Secondary Value ###### Delete Blacklist Remove a blacklist. ###### Delete Whitelist Remove a whitelist. ###### Flag Return Mark a return. ###### List Blacklist Obtain a list of blacklists. - Current Page - Data - From - Last Page - Next Page URL - Path - Per Page - Prev Page URL - To - Total ###### List Details of Return Obtain a list of return details. - ID - Created At - Order ID - Order Name - Order Number - State - Currency - Refund - Gift Card - Exchange - Return Total - Line Items - Customer Email - Carrier - Label Status - Label Updated At - Tracking Number ###### List Packages Return Obtain a list of all packages by tracking statuses or timeframe. - ID - Created At - Updated At - Return Line Item ID - Order ID - Order Name - State - Customer Email - Title - Sku - Carrier - Label Status - Label Updated At - Tracking Number ###### List Returns Return Obtain a list of returns that were created within a given timeframe. - ID - State - Created At - Updated At - Order ID - Order Name - Provider Order ID - Order Number - Customer - Currency - Return Product Total - Return Discount Total - Return Tax Total - Return Total - Return Credit Total - Exchange Product Total - Exchange Discount Total - Exchange Tax Total - Exchange Total - Exchange Credit Total - Gift Card - Handling Fee - Refund - Upsell - Line Items - Exchanges - Carrier - Tracking Number - Label Status - Label Updated At ###### List Whitelist Obtain a list of whitelists. - Current Page - Data - From - Last Page - Next Page URL - Path - Per Page - Prev Page URL - To - Total ###### Process Return Return the funds to the customer. ###### Retrieve Blacklist Grab all details about the blacklist. - ID - Created At - Type - Value - Secondary Value ###### Retrieve Whitelist Grab all details about the whitelist. - ID - Created At - Type - Value - Secondary Value ## Not just software—partnership ### Expert support included MESA includes hands-on support from automation experts who know how to get things done. ### Free workflow setup We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week. ### Fast response times Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours. ### Managed services available Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows. ### Real humans, always Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows. ## Integrate Loop Returns with Queue today. Enjoy a 7-day free trial. Get your first workflow in minutes. [Try MESA today →](/content/pricing/index.html) MESA AI assistant +× Describe your task... You've known what your store should be doing. Now it can. Describe the task then MESA handles it from there.