# Connect Loop Returns to Printful and automate your tasks ## Describe to build Activity reports Fully supported MESA's Loop Returns to Printful integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes. [Try MESA for free](/content/pricing/index.html) ★★★★★ 4.9 rating on Shopify App Store ## Why integrate Loop Returns with Printful The Loop Returns to Printful integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code. ### Update Shopify customer records when a return is initiated When a customer starts a return in Loop, MESA updates their Shopify record with the relevant details — return reason, product, order value. Your team and connected tools have the full picture before the return is even completed. ### Trigger retention workflows the moment a return is filed When a customer initiates a return in Loop, MESA kicks off the right response — a Klaviyo win-back flow, a Slack alert to the right team member, a loyalty point adjustment in Rivo. You act on the signal while the customer relationship is still recoverable. ### Route high-value return events to your team before they escalate When a VIP customer, a large-order return, or a repeat returner is flagged in Loop, MESA notifies the right person through Slack or email with the order context already attached. Your team responds before the situation becomes a churn event. ### Send Shopify orders to Printful for fulfillment automatically When an order is placed in Shopify, MESA routes it to Printful with the right product details, variants, and shipping information already attached. Your print-on-demand fulfillment starts the moment a customer checks out without anyone manually submitting the order. ### Keep Shopify product and variant data in sync with Printful When a product is added, updated, or repriced in Shopify, MESA reflects the change in Printful. Your fulfillment partner always works from accurate product data without a manual sync step between your store and your print provider. ### Update Shopify the moment Printful ships an order When Printful generates a tracking number and marks an order as shipped, MESA writes the update back to Shopify and triggers any downstream actions — a Klaviyo notification, a customer tag, a loyalty point. Your post-purchase workflow starts the moment Printful ships, not when someone checks the dashboard. ## Build any Loop Returns and Printful automation MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running. ###### Order Canceled Starts when an order is canceled. ###### Order Created Starts when an order is created. ###### Order Failed Starts when an order has failed. ###### Order Updated Starts when an order is updated. ###### Package Returned Starts when a package is returned. ###### Package Shipped Starts when a package is shipped. ###### Label Created or Updated Starts when a label is created or modified. - Topic - Trigger - Return ID - Order ID - Provider Order ID - Carrier - Tracking Number - Label Status - Label Updated At ###### Restock Requested Starts when a restock is requested. - Topic - Trigger - ID - Order ID - Provider Order ID - Restock Items ###### Return Created or Updated Starts when a return is created or modified. - Topic - Trigger - ID - State - Created At - Order ID - Order Name - Provider Order ID - Order Number - Customer - Currency - Return Product Total - Return Discount Total - Return Tax Total - Return Total - Return Credit Total - Exchange Product Total - Exchange Discount Total - Exchange Tax Total - Exchange Total - Exchange Credit Total - Gift Card - Handling Fee - Refund - Upsell - Line Items - Exchanges - Carrier - Tracking Number - Label Status - Label Updated At ###### Add File Upload a new file to the library by providing URL of the file. - Type - ID - URL - Options - Hash - Filename - Mime Type - Size - Width - Height - Dpi - Status - Created - Thumbnail URL - Preview URL - Visible ###### Approve Design Uses the confirm hash of an approval sheet to approve a design and remove the hold on an order. - Message ###### Calculate Shipping Rates Obtain a list of available shipping options and rates for a given list of products. - Code - Result ###### Calculate Tax Rate Calculate sales tax rate for a given address if required. - Code - Result ###### Cancel Order Cancel a pending order or draft. Charged amount is returned to the store owner's credit card. - ID - External ID - Store - Status - Shipping - Shipping Service Name - Created - Updated - Recipient - Items - Branding Items - Incomplete Items - Costs - Retail Costs - Pricing Breakdown - Shipments - Gift - Packing Slip ###### Change Packing Slip Modifies packing slip information of the currently authorized Printful store. - Code - Result ###### Confirm Draft for Fulfillment Approve a draft order for fulfillment. Store owner's credit card is charged when the order is submitted for fulfillment. ###### Create Mockup Generation Task Create an asynchronous mockup generation task. - Variant Ids - Format - Width - Product Options - Option Groups - Options - Files - Product Template ID ###### Create New Sync Product Create a new sync product together with its sync variants. - Sync Product - Sync Variants ###### Create Order Create a new order and optionally submits it for fulfillment. ###### Create Sync Variant Create a new sync variant for an existing sync product. - ID - External ID - Sync Product ID - Name - Synced - Variant ID - Retail Price - Currency - Is Ignored - Sku - Product - Files - Options - Main Category ID - Warehouse Product Variant ID ###### Delete Product Template Remove a product template. - Success ###### Delete Sync Product Remove a sync product with all of its sync variants. - Sync Product - Sync Variants ###### Delete Sync Variant Remove a single sync variant. - Sync Variant - Sync Product ###### Disable Webhook Support /Webhooks Removes the webhook URL and all event types from the store. Method returns current webhook configuration after the update. ###### Estimate Order Costs Calculates the estimated order costs including item costs, print costs, shipping, and taxes. - Costs - Retail Costs ###### Get List of Approval Sheets Obtain a list of approval sheets confirming suggested changes to files of on hold orders. - ID - Status - Confirm Hash - Submitted Design - Recommended Design - Approval Sheet ###### Get List of Categories Obtain a list of catalog categories available in Printful. - ID - Parent ID - Image URL - Size - Title ###### Get List of Countries Obtain a list of countries and states that are accepted by Printful. - Code - Name - States ###### Get List of Layout Templates Obtain a list of templates that can be used for client-side positioning. - Version - Min Dpi - Variant Mapping - Templates - Conflicting Placements ###### Get List of Orders Obtain a list of orders from your store. ###### Get List of Products Obtain a list of products available in Printful. - ID - Main Category ID - Type - Type Name - Title - Brand - Model - Image - Variant Count - Currency - Files - Options - Is Discontinued - Avg Fulfillment Time - Description - Techniques ###### Get List of Sync Products Obtain a list of sync product objects from your custom Printful store. - ID - External ID - Name - Variants - Synced - Thumbnail - Thumbnail URL - Is Ignored ###### List Returns Return Obtain a list of returns that were created within a given timeframe. - ID - State - Created At - Updated At - Order ID - Order Name - Provider Order ID - Order Number - Customer - Currency - Return Product Total - Return Discount Total - Return Tax Total - Return Total - Return Credit Total - Exchange Product Total - Exchange Discount Total - Exchange Tax Total - Exchange Total - Exchange Credit Total - Gift Card - Handling Fee - Refund - Upsell - Line Items - Exchanges - Carrier - Tracking Number - Label Status - Label Updated At ###### Process Return Return the funds to the customer. ## Integrate Loop Returns with Printful today. Enjoy a 7-day free trial. Get your first workflow in minutes. [Try MESA today →](/content/pricing/index.html) MESA AI assistant +× Describe your task... You've known what your store should be doing. Now it can. Describe the task then MESA handles it from there.