# Connect Loop Returns to Notion and automate your tasks ## Why integrate Loop Returns with Notion The Loop Returns to Notion integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code. ### Update Shopify customer records when a return is initiated When a customer starts a return in Loop, MESA updates their Shopify record with the relevant details — return reason, product, order value. Your team and connected tools have the full picture before the return is even completed. ### Trigger retention workflows the moment a return is filed When a customer initiates a return in Loop, MESA kicks off the right response — a Klaviyo win-back flow, a Slack alert to the right team member, a loyalty point adjustment in Rivo. You act on the signal while the customer relationship is still recoverable. ### Route high-value return events to your team before they escalate When a VIP customer, a large-order return, or a repeat returner is flagged in Loop, MESA notifies the right person through Slack or email with the order context already attached. Your team responds before the situation becomes a churn event. ### Log Shopify orders and customer events to Notion automatically When an order is placed, a customer is created, or a key event occurs in Shopify, MESA writes the relevant details to the right Notion database. Your team works from a current, structured record without anyone manually transferring data from your store to your workspace. ### Create Notion tasks from Shopify order and fulfillment events When an order comes in with specific conditions — a custom request, a wholesale flag, a high-value purchase — MESA creates a Notion page or database entry with the relevant details already filled in. Your team picks up the work without anyone transcribing order data by hand. ### Trigger Shopify actions when Notion pages are updated When a page status changes in Notion — a product approved, a campaign greenlit, a vendor confirmed — MESA kicks off the corresponding action in Shopify. Your internal planning layer connects directly to your storefront operations without a manual handoff step between them. ## Build any Loop Returns and Notion automation MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running. ###### Page Created Starts when a page is created. ###### Label Created or Updated Starts when a label is created or modified. - Topic - Trigger - Return ID - Order ID - Provider Order ID - Carrier - Tracking Number - Label Status - Label Updated At ###### Restock Requested Starts when a restock is requested. - Topic - Trigger - ID - Order ID - Provider Order ID - Restock Items ###### Return Created or Updated Starts when a return is created or modified. - Topic - Trigger - ID - State - Created At - Order ID - Order Name - Provider Order ID - Order Number - Customer - Currency - Return Product Total - Return Discount Total - Return Tax Total - Return Total - Return Credit Total - Exchange Product Total - Exchange Discount Total - Exchange Tax Total - Exchange Total - Exchange Credit Total - Gift Card - Handling Fee - Refund - Upsell - Line Items - Exchanges - Carrier - Tracking Number - Label Status - Label Updated At ###### Add Comment to Discussion Add a comment to a discussion. ###### Add Page to Database Add a new row to an existing database. ###### Create Database Create a database as a subpage in a specified parent page. - Parent - Title - Properties ###### Delete Block Remove a block. ###### Get List of Block Children Obtain a list of block children. ###### Get List of Comments Obtain a list of unresolved comments from a page or block. ###### Get List of Users Obtain a list of users. ###### Query Database Get a list of pages contained in a database. ###### Retrieve Block Grab all details about a block. ###### Retrieve Database Grab all details about a database. ###### Retrieve Page Grab page properties from a page. Will not obtain page content details. ###### Retrieve Page Property Item Grab all details about a page property item. ###### Retrieve User Grab all details about an user. ###### Search for Parent or Child Pages Searches for parent or child pages and databases that have been shared with MESA. ###### Update Block Modify a block. - Paragraph ###### Update Database Modify a database. - Title - Description ###### Update Page Modify an existing page's properties. - Fields - Archived ###### Cancel Return Cancel a return. ###### Close Return Close a return. ###### Create Blacklist Create a blacklist. - Type - Value - Secondary Value ###### Create Order Link Generate an order link that will take the user directly to their order. - Designation - Name - Zip ###### Create Whitelist Create a whitelist. - Type - Value - Secondary Value ###### Delete Blacklist Remove a blacklist. ###### Delete Whitelist Remove a whitelist. ###### Flag Return Mark a return. ###### List Blacklist Obtain a list of blacklists. - Current Page - Data - From - Last Page - Next Page URL - Path - Per Page - Prev Page URL - To - Total ###### List Details of Return Obtain a list of return details. - ID - Created At - Order ID - Order Name - Order Number - State - Currency - Refund - Gift Card - Exchange - Return Total - Line Items - Customer Email - Carrier - Label Status - Label Updated At - Tracking Number ###### List Packages Return Obtain a list of all packages by tracking statuses or timeframe. - ID - Created At - Updated At - Return Line Item ID - Order ID - Order Name - State - Customer Email - Title - Sku - Carrier - Label Status - Label Updated At - Tracking Number ###### List Returns Return Obtain a list of returns that were created within a given timeframe. - ID - State - Created At - Updated At - Order ID - Order Name - Provider Order ID - Order Number - Customer - Currency - Return Product Total - Return Discount Total - Return Tax Total - Return Total - Return Credit Total - Exchange Product Total - Exchange Discount Total - Exchange Tax Total - Exchange Total - Exchange Credit Total - Gift Card - Handling Fee - Refund - Upsell - Line Items - Exchanges - Carrier - Tracking Number - Label Status - Label Updated At ###### List Whitelist Obtain a list of whitelists. - Current Page - Data - From - Last Page - Next Page URL - Path - Per Page - Prev Page URL - To - Total ###### Process Return Return the funds to the customer. ###### Retrieve Blacklist Grab all details about the blacklist. - ID - Created At - Type - Value - Secondary Value ###### Retrieve Whitelist Grab all details about the whitelist. - ID - Created At - Type - Value - Secondary Value ## Expert support included MESA includes hands-on support from automation experts who know how to get things done. ### Free workflow setup We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week. ### Fast response times Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours. ### Managed services available Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows. ### Real humans, always Chat with real automation experts (not bots). Email support 9am-5pm PST. ## Integrate Loop Returns with Notion today. Enjoy a 7-day free trial. Get your first workflow in minutes.