IPDetective to Rivo Integration | MESA
Connect IPDetective to Rivo and automate your tasks
Why integrate IPDetective with Rivo
The IPDetective to Rivo integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.
Flag high-risk orders before they reach your fulfillment queue
When an order is placed in Shopify, MESA checks the customer's IP address against IP Detective and tags or holds any order linked to a known fraud signal. Your team reviews the right orders without manually screening every transaction.
Personalize the customer experience based on location data
When a customer places an order, MESA uses IP Detective's geolocation data to update their Shopify customer record with region and country details. Your email platform, loyalty program, and connected tools can segment and personalize based on where customers actually are.
Alert your team when a suspicious order needs immediate review
When IP Detective flags an IP address linked to fraudulent activity on an incoming Shopify order, MESA notifies the right person through Slack or email before fulfillment begins. Your team intervenes while the order can still be stopped.
Keep loyalty status current across your marketing tools
When a customer earns or redeems points in Rivo, MESA updates their record in Klaviyo, Shopify, and connected platforms in real time. Your segments, flows, and CRM always reflect where each customer stands in your program without manual list updates.
Enroll customers in Rivo based on Shopify purchase behavior
When a customer hits a condition in Shopify — a first purchase, a spend threshold, a product category — MESA adds them to Rivo and sets the right starting tier. Your loyalty program grows with your customer base without anyone managing enrollments by hand.
Trigger loyalty rewards at the moments that drive retention
When a customer reaches a milestone — a repeat purchase, a referral, a VIP threshold — MESA triggers the right Rivo action and can notify them through your preferred channel. Your program responds to behavior in real time, not on a delayed sync cycle.
Build any IPDetective and Rivo automation
MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.
Customer VIP Tier Updated
Starts when a customer VIP tier is modified.
- ID
- Vip Tier ID
- Started At
- Internal Note
- External Note
- Customer
- Vip Tier
Loyalty Points Earned
Starts when loyalty points are earned.
- ID
- Points Amount
- Applied At
- Internal Note
- External Note
- Event Type
- Source
- Customer
Points Redemption Created
Starts when points are redeemed.
- Applied At
- Code
- Customer
- Expires At
- ID
- Name
- Points Amount
- Referred Email
- Refunded At
- Reward
- Terms Of Service
- Reward ID
- Source
- Used At
Add Points to Customer's Points Balance
Create a points event to adjust a customers points balance.
- Type
- ID
- Attributes
Create Points Redemption
Redeem a reward for points.
- Customer Identifier
- Reward ID
- Points Amount
Create Referral
Create a referral.
Get List of Customers
Obtain a list of customers.
- Type
- ID
- Attributes
Get List of Earning Rules
Obtain a list of earning rules.
- Type
- ID
- Attributes
Get List of Points Events
Obtain a list of points events.
- Type
- ID
- Attributes
Get List of Points Redemptions
Obtain a list of points redemptions.
- Type
- ID
- Attributes
Get List of Referrals
Obtain a list of referrals.
Get List of Rewards
Obtain a list of rewards.
- Type
- ID
- Attributes
Get List of VIP Tiers
Obtain a list of VIP tiers.
- Type
- ID
- Attributes
Retrieve Customer
Grab all details about a customer.
- Type
- ID
- Attributes
Retrieve VIP Tier
Grab all details about a VIP tier.
- Type
- ID
- Attributes
Update Customer
Modify a customer.
- Dob
Update Customer's VIP Tier
Update a customer's VIP tier.
- Vip Tier ID
- Internal Note
- Skip Email
Retrieve IP Address
Grab all details about a specific IP address.
- Ip
- Bot
- Type
- Asn
- Asn Description
- Country Code
- Country Name
Expert support included
Free workflow setup
We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.
Fast response times
Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.
Managed services available
Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.
Real humans, always
Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.
Integrate IPDetective with Rivo today.
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