# Connect Intercom to Trello and automate your tasks

Describe to build

Activity reports

Fully supported

MESA's Intercom to Trello integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes.

[Try MESA for free](/content/pricing/index.html)

★★★★★ 4.9 rating on Shopify App Store

Start when...

Personalize with built-in tools...

Then, do this...

Trusted by 1,000+ Shopify merchants

## Why integrate Intercom with Trello

The Intercom to Trello integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

[Customer experience →](/content/solutions/customer-experience/index.html)

### Give your support team full Shopify context on every conversation

When a customer starts a conversation in Intercom, MESA pulls their Shopify order history, tags, and customer details into the thread. Your team responds with the full picture without switching between tools to find it.

[Data integration →](/content/solutions/data-integration/index.html)

### Create and update Shopify customer records from Intercom conversations

When a new contact is created or a key detail is captured in Intercom, MESA writes it to the corresponding Shopify customer record. Your store and your support platform share a single view of every customer without periodic reconciliation.

[Fulfillment operations →](/content/solutions/fulfillment-operations/index.html)

### Trigger Intercom messages from Shopify order and fulfillment events

When an order ships, a delivery is delayed, or a return is filed in Shopify, MESA sends the signal to Intercom and triggers the right message to the customer. Your proactive outreach runs on what actually happens in your store, not on a fixed schedule.

[Order automation →](/content/solutions/order-automation/index.html)

### Keep Trello boards current as orders arrive

When a Shopify order is placed, MESA automatically creates or updates a Trello card with the order details. Your team sees what needs action without manual data entry.

[Fulfillment operations →](/content/solutions/fulfillment-operations/index.html)

### Alert your team when Trello card status changes

When a card moves to a new list, MESA notifies the right people in Slack or email. Nothing stalls waiting for someone to notice an update.

[Data integration →](/content/solutions/data-integration/index.html)

### Log Shopify activity to Trello without lifting a finger

Every fulfillment, refund, or high-value order gets logged as a Trello card automatically. Your board stays up to date and your team stays in the loop.

## Build any Intercom and Trello automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

###### Board Updated

Starts when a board is updated.

- ID

- Name

- Desc

- Desc Data

- Closed

- ID Organization

- ID Enterprise

- Pinned

- URL

- Short URL

- Prefs

- Label Names

###### Card Created

Starts when a card is created.

- ID

- Address

- Badges

- Check Item States

- Closed

- Coordinates

- Creation Method

- Date Last Activity

- Desc

- Desc Data

- Due

- Due Reminder

- Email

- ID Board

- ID Checklists

- ID Labels

- ID List

- ID Members

- ID Members Voted

- ID Short

- ID Attachment Cover

- Labels

- Limits

- Location Name

- Manual Cover Attachment

- Name

- Pos

- Short Link

- Short URL

- Subscribed

- URL

- Cover

###### Card Deleted

Starts when a card is deleted.

- ID

- Address

- Badges

- Check Item States

- Closed

- Coordinates

- Creation Method

- Date Last Activity

- Desc

- Desc Data

- Due

- Due Reminder

- Email

- ID Board

- ID Checklists

- ID Labels

- ID List

- ID Members

- ID Members Voted

- ID Short

- ID Attachment Cover

- Labels

- Limits

- Location Name

- Manual Cover Attachment

- Name

- Pos

- Short Link

- Short URL

- Subscribed

- URL

- Cover

###### Card Moved from Board

Starts when a card is moved from a board.

- ID

- Address

- Badges

- Check Item States

- Closed

- Coordinates

- Creation Method

- Date Last Activity

- Desc

- Desc Data

- Due

- Due Reminder

- Email

- ID Board

- ID Checklists

- ID Labels

- ID List

- ID Members

- ID Members Voted

- ID Short

- ID Attachment Cover

- Labels

- Limits

- Location Name

- Manual Cover Attachment

- Name

- Pos

- Short Link

- Short URL

- Subscribed

- URL

- Cover

###### Card Moved to Board

Starts when a card is moved to a board.

- ID

- Address

- Badges

- Check Item States

- Closed

- Coordinates

- Creation Method

- Date Last Activity

- Desc

- Desc Data

- Due

- Due Reminder

- Email

- ID Board

- ID Checklists

- ID Labels

- ID List

- ID Members

- ID Members Voted

- ID Short

- ID Attachment Cover

- Labels

- Limits

- Location Name

- Manual Cover Attachment

- Name

- Pos

- Short Link

- Short URL

- Subscribed

- URL

- Cover

###### Card Updated

Starts when a card is updated.

- ID

- Address

- Badges

- Check Item States

- Closed

- Coordinates

- Creation Method

- Date Last Activity

- Desc

- Desc Data

- Due

- Due Reminder

- Email

- ID Board

- ID Checklists

- ID Labels

- ID List

- ID Members

- ID Members Voted

- ID Short

- ID Attachment Cover

- Labels

- Limits

- Location Name

- Manual Cover Attachment

- Name

- Pos

- Short Link

- Short URL

- Subscribed

- URL

- Cover

###### Comment Created

Starts when a comment is created in a board.

- ID

- ID Member Creator

- Type

- Date

- Text

- Card

- Board

- List

- Member Creator

###### List Created

Starts when a list is created.

- ID

- Name

- Closed

- Pos

###### List Moved from Board

Starts when a list is moved from a board.

- ID

- Name

- Closed

- Pos

###### List Moved to Board

Starts when a list is moved to a board.

- ID

- Name

- Closed

- Pos

###### List Updated

Starts when a list is updated.

- ID

- Name

- Closed

- Pos

###### Admin Initiated Message to User

Starts when an admin initiates a message to a user.

- Type

- Conversation ID

- Created At

- Updated At

- Conversation Source

- Conversation Contacts

- Assigned Admin

- Assigned Team

- State

- Priority

- Tags

- Custom Attributes

###### Contact Archived

Starts when a contact is archived.

- Contact ID

- Object Type

- Archived

- Archived At

###### Contact Deleted

Starts when a contact is deleted.

- Contact ID

- Object Type

- Deleted

- Deleted At

- Workspace ID

- External ID

- Email Address

- Name

###### Contact Email Updated

Starts when a contact's email is updated.

- Type

- Contact ID

- Workspace ID

- External ID

- Role

- Email Address

- Phone Number

- Name

- Avatar

- Owner

- Created At

- Updated At

- Signed Up At

- Last Seen At

- Location

- Custom Attributes

- Tags

###### Contact User Created

Starts when a contact user is created.

- Type

- Contact ID

- Workspace ID

- External ID

- Role

- Email Address

- Phone Number

- Name

- Avatar

- Owner

- Created At

- Updated At

- Signed Up At

- Last Seen At

- Location

- Custom Attributes

- Tags

###### Contact User Updated

Starts when a contact user is updated.

- Type

- Contact ID

- Workspace ID

- External ID

- Role

- Email Address

- Phone Number

- Name

- Avatar

- Owner

- Created At

- Updated At

- Signed Up At

- Last Seen At

- Location

- Custom Attributes

- Tags

###### Conversation Closed

Starts when a conversation is closed.

- Type

- Conversation ID

- Created At

- Updated At

- Conversation Source

- Conversation Contacts

- Assigned Admin

- Assigned Team

- State

- Priority

- Tags

- Custom Attributes

###### Conversation Opened

Starts when a conversation is opened.

- Type

- Conversation ID

- Created At

- Updated At

- Conversation Source

- Conversation Contacts

- Assigned Admin

- Assigned Team

- State

- Priority

- Tags

- Custom Attributes

###### Conversation Read

Starts when a conversation is read.

- Type

- Conversation ID

- Created At

- Updated At

- Conversation Source

- Conversation Contacts

- Assigned Admin

- Assigned Team

- State

- Priority

- Tags

- Custom Attributes

###### Message Received from User or Lead

Starts when a message is received from a user or lead.

- Message Type

- Message ID

- Conversation ID

- Message Content

- Message Channel

- Created At

- Message Author

###### Note Added to Conversation

Starts when a note is added to a conversation.

- Type

- Conversation ID

- Created At

- Updated At

- Conversation Source

- Conversation Contacts

- Assigned Admin

- Assigned Team

- State

- Priority

- Tags

- Custom Attributes

###### Reply Received from User or Lead

Starts when a user replies to a conversation.

- Type

- Conversation ID

- Created At

- Updated At

- Conversation Source

- Conversation Contacts

- Assigned Admin

- Assigned Team

- State

- Priority

- Tags

- Custom Attributes

###### Add Comment to Card

Create a new comment on a card.

- ID

- ID Member Creator

- Data

- Type

- Date

- Limits

- Display

- Member Creator

###### Add Label to Card

Add a label to a card.

###### Add Member to Board

Add a member to a board.

###### Add Member to Card

Add a member to a card.

###### Archive Cards in List

Archive all cards in a list.

###### Archive or Unarchive List

Archive or unarchive a list.

###### Create a Label on a Board

Create a label on a board.

- Name

- Color

###### Create a List on a Board

Create a list on a board.

- Name

- Pos

###### Create Attachment on Card

Create an attachment on a card.

- Name

- URL

- Set Cover

###### Create Board

Create a board.

- Name

- Default Labels

- Default Lists

- Desc

- ID Organization

- ID Board Source

- Keep From Source

- Power Ups

- Prefs Permission Level

- Prefs Voting

- Prefs Comments

- Prefs Invitations

- Prefs Self Join

- Prefs Card Covers

- Prefs Background

- Prefs Card Aging

###### Create Card

Create a new card.

- ID List

- Name

- Desc

- Pos

- Due

- Start

- Due Complete

- ID Members

- ID Labels

- URL Source

- File Source

- Mime Type

- ID Card Source

- Keep From Source

- Address

- Location Name

- Coordinates

###### Create Checkitem on Checklist

Create a check item on a checklist.

- Name

- Pos

- Checked

###### Create Checklist

Create a checklist.

- ID Card

- Name

- Pos

- ID Checklist Source

###### Create Checklist on Card

Create a new checklist on a card.

- Name

- ID Checklist Source

- Pos

###### Create Custom Emoji for Member

Create a custom emoji for a member.

- File

- Name

###### Create Label

Create a label.

- Name

- Color

- ID Board

###### Create Label on a Card

Create a new label for the board and add it to a card.

- Color

- Name

###### Create List

Create a new list.

- Name

- ID Board

- ID List Source

- Pos

###### Create Tag for Board

Create a tag for a board.

- Value

###### Delete Board

Remove a board.

###### Delete Card

Remove a card.

###### Delete Card's Attachment

Remove an attachment from a card.

###### Delete Card's Check Item

Remove a check item from a card.

###### Delete Checkitem from Checklist

Remove a checkitem from a checklist.

###### Delete Checklist

Remove a checklist.

###### Delete Checklist from Card

Remove a checklist on a card.

###### Delete Label

Remove a label.

###### Get Card's Field

Grab all details about a field on a card.

- ID

- Address

- Badges

- Check Item States

- Closed

- Coordinates

- Creation Method

- Date Last Activity

- Desc

- Desc Data

- Due

- Due Reminder

- Email

- ID Board

- ID Checklists

- ID Labels

- ID List

- ID Members

- ID Members Voted

- ID Short

- ID Attachment Cover

- Labels

- Limits

- Location Name

- Manual Cover Attachment

- Name

- Pos

- Short Link

- Short URL

- Subscribed

- URL

- Cover

###### Get Card's Members

Obtain a list of members of a card.

###### Get List of Available Emojis

Obtain a list of available emojis.

- Unified

- Name

- Native

- Short Name

- Short Names

- Text

- Texts

- Category

- Sheet X

- Sheet Y

- Tts

- Keywords

###### Get List of Board's Cards

Obtain a list of cards on a board.

###### Get List of Board's Checklists

Obtain a list of checklists on a board.

###### Get List of Board's Members

Obtain a list of members who have access to a board.

- ID

- Full Name

- Username

###### Get List of Card's Attachments

Obtain a list of attachments on a card.

- ID

- Bytes

- Date

- Edge Color

- ID Member

- Is Upload

- Mime Type

- Name

- Previews

- URL

- Pos

###### Get List of Card's Checklists

Obtain a list of checklists on a card.

- ID

- Name

- ID Board

- ID Card

- Pos

- Check Items

###### Get List of Card's Completed Checklist Items

Obtain a list of completed checklist items on a card.

###### Get List of Cards the Member is on

Obtain a list of cards a member is on

- ID

- Address

- Badges

- Check Item States

- Closed

- Coordinates

- Creation Method

- Date Last Activity

- Desc

- Desc Data

- Due

- Due Reminder

- Email

- ID Board

- ID Checklists

- ID Labels

- ID List

- ID Members

- ID Members Voted

- ID Short

- ID Attachment Cover

- Labels

- Limits

- Location Name

- Manual Cover Attachment

- Name

- Pos

- Short Link

- Short URL

- Subscribed

- URL

- Cover

###### Get List of Checklist's Checkitems

Obtain a list of checkitems on a checklist.

###### Get List of Filtered Cards on Board

Obtain a list of cards on a board that matches a given filter.

###### Get List of Filtered Lists on a Board

Obtain a list of filtered lists on a board.

###### Get List of Labels on a Board

Obtain a list of labels on a board.

- ID

- ID Board

- Name

- Color

###### Get List of List's Cards

Obtain a list of existing cards in a list.

- ID

- Address

- Badges

- Check Item States

- Closed

- Coordinates

- Creation Method

- Date Last Activity

- Desc

- Desc Data

- Due

- Due Reminder

- Email

- ID Board

- ID Checklists

- ID Labels

- ID List

- ID Members

- ID Members Voted

- ID Short

- ID Attachment Cover

- Labels

- Limits

- Location Name

- Manual Cover Attachment

- Name

- Pos

- Short Link

- Short URL

- Subscribed

- URL

- Cover

###### Get List of Member's Boards

Obtain a list of boards that the user is a member of.

- ID

- Name

- Desc

- Desc Data

- Closed

- ID Member Creator

- ID Organization

- Pinned

- URL

- Short URL

- Prefs

- Label Names

- Limits

- Starred

- Memberships

- Short Link

- Subscribed

- Power Ups

- Date Last Activity

- Date Last View

- ID Tags

- Date Plugin Disable

- Creation Method

- Ix Update

- Template Gallery

- Enterprise Owned

###### Get List of Member's Custom Emojis

Obtain a list of a member's uploaded custom emojis.

- ID

- URL

- Name

###### Get List of Member's Invited Boards

Obtain a list of boards a member has been invited to.

- ID

- Name

- Desc

- Desc Data

- Closed

- ID Member Creator

- ID Organization

- Pinned

- URL

- Short URL

- Prefs

- Label Names

- Limits

- Starred

- Memberships

- Short Link

- Subscribed

- Power Ups

- Date Last Activity

- Date Last View

- ID Tags

- Date Plugin Disable

- Creation Method

- Ix Update

- Template Gallery

- Enterprise Owned

###### Get Lists on a Board

Get the lists on a board.

- ID

- Name

- Closed

- Color

- Pos

- Soft Limit

- ID Board

- Subscribed

- Limits

- Type

- Creation Method

- ID Organization

###### Get the Board a List is on

Get the board a list is on.

###### Get the Board the Card is on

Get the board associated with the card.

###### Get the Board the Checklist is on

Get the Board the Checklist is on.

###### Get the Card the Checklist is on

Get the Card the Checklist is on.

###### Get the List of a Card

Get the list a card is in

- ID

- Name

- Closed

- Color

- Pos

- Soft Limit

- ID Board

- Subscribed

- Limits

- Type

- Creation Method

- ID Organization

###### Invite Member to Board via email

Invite a member to the board via email.

###### Mark Board as Viewed

Mark a board as viewed.

###### Move Cards in List

Move all Cards in a List

- ID

- ID Board

- ID List

- Pos

###### Move List to Board

Move a list to a different board.

###### Remove Label from Card

Remove a label from a card.

###### Remove Member from Board

Remove a member from the board.

###### Remove Member from Card

Remove a member from a card.

###### Retrieve Board

Grab all details about a board.

- ID

- Name

- Desc

- Desc Data

- Closed

- ID Member Creator

- ID Organization

- Pinned

- URL

- Short URL

- Prefs

- Label Names

- Limits

- Starred

- Memberships

- Short Link

- Subscribed

- Power Ups

- Date Last Activity

- Date Last View

- ID Tags

- Date Plugin Disable

- Creation Method

- Ix Update

- Template Gallery

- Enterprise Owned

###### Retrieve Card

Grab all details about a card.

- ID

- Address

- Badges

- Check Item States

- Closed

- Coordinates

- Creation Method

- Date Last Activity

- Desc

- Desc Data

- Due

- Due Reminder

- Email

- ID Board

- ID Checklists

- ID Labels

- ID List

- ID Members

- ID Members Voted

- ID Short

- ID Attachment Cover

- Labels

- Limits

- Location Name

- Manual Cover Attachment

- Name

- Pos

- Short Link

- Short URL

- Subscribed

- URL

- Cover

###### Retrieve Card's Attachment

Grab all details about an attachment on a card.

- ID

- Bytes

- Date

- Edge Color

- ID Member

- Is Upload

- Mime Type

- Name

- Previews

- URL

- Pos

###### Retrieve Card's Check Item

Grab all details about a check item on a card.

###### Retrieve Checklist

Grab all details about a checklist.

###### Retrieve Checklist's Checkitem

Grab all details about a checkitem on a checklist.

###### Retrieve Checklist's Field

Grab all details about a field on a checklist.

###### Retrieve Field on Board

Grab all details about a field on a board.

###### Retrieve Label

Grab all details about a label.

- ID

- ID Board

- Name

- Color

###### Retrieve List

Grab all details about a list.

- ID

- Name

- Closed

- Pos

###### Retrieve Member

Grab all details about a member.

###### Retrieve Member

Grab all details about a member.

###### Retrieve Member's Custom Emoji

Grab all details about a member's custom emoji.

- ID

- URL

- Name

###### Retrieve Member's Field

Grab all details about a member's field.

- ID

- Activity Blocked

- Avatar Hash

- Avatar URL

- Bio

- Bio Data

- Confirmed

- Full Name

- ID Enterprise

- ID Enterprises Deactivated

- ID Member Referrer

- ID Prem Orgs Admin

- Initials

- Member Type

- Non Public

- Non Public Available

- Products

- URL

- Username

- Status

- Aa Email

- Aa Enrolled Date

- Aa ID

- Avatar Source

- Email

- Gravatar Hash

- ID Boards

- ID Organizations

- ID Enterprises Admin

- Limits

- Login Types

- Marketing Opt In

- Messages Dismissed

- One Time Messages Dismissed

- Prefs

- Trophies

- Uploaded Avatar Hash

- Uploaded Avatar URL

- Premium Features

- Is Aa Mastered

- Ix Update

- ID Boards Pinned

###### Update Board

Modify a board's details.

- Name

- Desc

- Closed

- Subscribed

- ID Organization

- Prefs/permission Level

- Prefs/self Join

- Prefs/card Covers

- Prefs/hide Votes

- Prefs/invitations

- Prefs/voting

- Prefs/comments

- Prefs/background

- Prefs/card Aging

- Prefs/calendar Feed Enabled

- Label Names/green

- Label Names/yellow

- Label Names/orange

- Label Names/red

- Label Names/purple

- Label Names/blue

###### Update Card

Modify a card's details.

- Name

- Desc

- Closed

- ID Members

- ID Attachment Cover

- ID List

- ID Labels

- ID Board

- Pos

- Due

- Start

- Due Complete

- Subscribed

- Address

- Location Name

- Coordinates

###### Update Card's Check Item

Modify the details of a checkItem on a card.

- Name

- State

- ID Checklist

- Pos

###### Update Card's Check Item in Checklist

Modify an item in a checklist on a card.

- Pos

###### Update Checklist

Modify a checklist's details.

- Name

- Pos

###### Update Field in Checklist

Modify a checklist's field.

- Value

###### Update Label

Modify a label's details.

- Name

- Color

###### Update Label's Field

Modify a field on a label.

- Value

###### Update List

Modify a list's details.

- Name

- Closed

- ID Board

- Pos

- Subscribed

###### Update List's Field

Modify a field on a list.

- Value

###### Update Member

Modify a member's details.

- Full Name

- Initials

- Username

- Bio

- Avatar Source

- Prefs/color Blind

- Prefs/locale

- Prefs/minutes Between Summaries

###### Archive Contact

Archive a contact.

- Type

- ID

- External ID

###### Attach Contact to Company

Associate a company with a contact.

- Type

- ID

- Name

- App ID

- Plan

- Company ID

- Remote Created At

- Created At

- Updated At

- Last Request At

- Size

- Website

- Industry

- Monthly Spend

- Session Count

- User Count

- Custom Attributes

- Tags

- Segments

###### Attach Tag to Ticket

Tag a ticket.

- Type

- ID

- Name

- Applied At

- Applied By

###### Create Contact

Create a contact.

- Role

- External ID

- Email

- Phone

- Name

- Avatar

- Signed Up At

- Last Seen At

- Owner ID

- Unsubscribed From Emails

- Custom Attributes

###### Create Note

Create a note.

- Body

- Admin ID

###### Create or Update Company

Create or update a company.

- Name

- Company ID

- Plan

- Size

- Website

- Industry

- Custom Attributes

- Remote Created At

- Monthly Spend

###### Create Ticket

Create a ticket.

- Ticket Type

- Contacts

- Company ID

- Created At

- Assignment

###### Delete Company

Remove a company.

- ID

- Object

- Deleted

###### Delete Contact

Remove a contact.

- Type

- ID

- External ID

###### Delete Ticket

Remove a ticket.

- ID

- Object

- Deleted

###### Detach Contact from Company

Detach a company from a contact.

- Type

- ID

- Name

- App ID

- Plan

- Company ID

- Remote Created At

- Created At

- Updated At

- Last Request At

- Size

- Website

- Industry

- Monthly Spend

- Session Count

- User Count

- Custom Attributes

- Tags

- Segments

###### Get List of Companies

Obtain a list of all companies.

- Type

- ID

- Name

- App ID

- Plan

- Company ID

- Remote Created At

- Created At

- Updated At

- Last Request At

- Size

- Website

- Industry

- Monthly Spend

- Session Count

- User Count

- Custom Attributes

- Tags

- Segments

###### Get List of Company's Contacts

Obtain a list of contacts that belong to a company.

- Type

- ID

- External ID

- Workspace ID

- Role

- Email

- Email Domain

- Phone

- Name

- Owner ID

- Has Hard Bounced

- Marked Email As Spam

- Unsubscribed From Emails

- Created At

- Updated At

- Signed Up At

- Last Seen At

- Last Replied At

- Last Contacted At

- Last Email Opened At

- Last Email Clicked At

- Language Override

- Browser

- Browser Version

- Browser Language

- Os

- Android App Name

- Android App Version

- Android Device

- Android Os Version

- Android Sdk Version

- Android Last Seen At

- Ios App Name

- Ios App Version

- Ios Device

- Ios Os Version

- Ios Sdk Version

- Ios Last Seen At

- Custom Attributes

- Avatar

- Tags

- Notes

- Companies

- Location

- Social Profiles

###### Get List of Company's Segments

Obtain a list of segments that belong to a company.

- Type

- ID

- Name

- Created At

- Updated At

- Person Type

- Count

###### Get List of Contact's Companies

Obtain a list of a contact's companies.

- Type

- Companies

- Total Count

- Pages

###### Get List of Contact's Notes

Obtain a list of notes associated to a contact.

- Type

- ID

- Created At

- Contact

- Author

- Body

###### Get List of Contact's Segments

Obtain a list of segments associated to a contact.

- Type

- ID

- Name

- Created At

- Updated At

- Person Type

- Count

###### Get List of Contact's Tags

Obtain a list of tags attached to a contact.

- Type

- ID

- Name

- Applied At

- Applied By

###### Get List of Contacts

Obtain a list of contacts.

- Type

- ID

- External ID

- Workspace ID

- Role

- Email

- Email Domain

- Phone

- Name

- Owner ID

- Has Hard Bounced

- Marked Email As Spam

- Unsubscribed From Emails

- Created At

- Updated At

- Signed Up At

- Last Seen At

- Last Replied At

- Last Contacted At

- Last Email Opened At

- Last Email Clicked At

- Language Override

- Browser

- Browser Version

- Browser Language

- Os

- Android App Name

- Android App Version

- Android Device

- Android Os Version

- Android Sdk Version

- Android Last Seen At

- Ios App Name

- Ios App Version

- Ios Device

- Ios Os Version

- Ios Sdk Version

- Ios Last Seen At

- Custom Attributes

- Avatar

- Tags

- Notes

- Companies

- Location

- Social Profiles

###### Get List of Tickets

Obtain a list of tickets.

- Type

- Tickets

- Total Count

- Pages

###### Merge Lead and User

Combine a contact with a role of a lead into a contact with a role of a user.

- Type

- ID

- External ID

- Workspace ID

- Role

- Email

- Email Domain

- Phone

- Name

- Owner ID

- Has Hard Bounced

- Marked Email As Spam

- Unsubscribed From Emails

- Created At

- Updated At

- Signed Up At

- Last Seen At

- Last Replied At

- Last Contacted At

- Last Email Opened At

- Last Email Clicked At

- Language Override

- Browser

- Browser Version

- Browser Language

- Os

- Android App Name

- Android App Version

- Android Device

- Android Os Version

- Android Sdk Version

- Android Last Seen At

- Ios App Name

- Ios App Version

- Ios Device

- Ios Os Version

- Ios Sdk Version

- Ios Last Seen At

- Custom Attributes

- Avatar

- Tags

- Notes

- Companies

- Location

- Social Profiles

###### Remove Tag from Ticket

Remove a tag from a ticket.

- Type

- ID

- Name

- Applied At

- Applied By

###### Reply to Ticket

Reply to a ticket with a message from an admin or on behalf of a contact, or with a note for admins.

- Type

- ID

- Part Type

- Body

- Created At

- Updated At

- Author

- Attachments

- Redacted

###### Retrieve Company

Grab all details about a company.

- Type

- ID

- Name

- App ID

- Plan

- Company ID

- Remote Created At

- Created At

- Updated At

- Last Request At

- Size

- Website

- Industry

- Monthly Spend

- Session Count

- User Count

- Custom Attributes

- Tags

- Segments

###### Retrieve Contact

Grab all details about a contact.

- Type

- ID

- External ID

- Workspace ID

- Role

- Email

- Email Domain

- Phone

- Name

- Owner ID

- Has Hard Bounced

- Marked Email As Spam

- Unsubscribed From Emails

- Created At

- Updated At

- Signed Up At

- Last Seen At

- Last Replied At

- Last Contacted At

- Last Email Opened At

- Last Email Clicked At

- Language Override

- Browser

- Browser Version

- Browser Language

- Os

- Android App Name

- Android App Version

- Android Device

- Android Os Version

- Android Sdk Version

- Android Last Seen At

- Ios App Name

- Ios App Version

- Ios Device

- Ios Os Version

- Ios Sdk Version

- Ios Last Seen At

- Custom Attributes

- Avatar

- Tags

- Notes

- Companies

- Location

- Social Profiles

###### Retrieve Note

Grab all details about a note.

- Type

- ID

- Created At

- Contact

- Author

- Body

###### Retrieve Ticket

Grab all details about a ticket.

- Type

- ID

- Ticket ID

- Category

- Ticket Attributes

- Ticket State

- Ticket Type

- Contacts

- Admin Assignee ID

- Team Assignee ID

- Created At

- Updated At

- Open

- Snoozed Until

- Linked Objects

- Ticket Parts

- Is Shared

###### Scroll Over Companies

Iterate over all companies in a dataset.

- Type

- ID

- Name

- App ID

- Plan

- Company ID

- Remote Created At

- Created At

- Updated At

- Last Request At

- Size

- Website

- Industry

- Monthly Spend

- Session Count

- User Count

- Custom Attributes

- Tags

- Segments

###### Search for Contacts

Search for contacts.

- Type

- Data

- Total Count

- Pages

###### Unarchive Contact

Restore a previously archived contact.

- Type

- ID

- External ID

###### Update Contact

Modify a contact's details.

- Role

- External ID

- Email

- Phone

- Name

- Avatar

- Signed Up At

- Last Seen At

- Owner ID

- Unsubscribed From Emails

- Custom Attributes

###### Update Ticket

Modify a ticket's details.

- Ticket Attributes

- Ticket State ID

- Company ID

- Open

- Is Shared

- Snoozed Until

- Admin ID

- Assignee ID

[View all](/content/apps/intercom/integrate/trello#/index.html)

Not just software—partnership

## Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

### Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

### Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

### Managed services available

Personalized workflow reviews, and quarterly check-ins to
identify new opportunities as your business grows.

### Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST.
Google Meet sessions for complex workflows.

## Integrate Intercom with Trello today.

Enjoy a 7-day free trial. Get your first workflow in minutes.

[Try MESA today →](/content/pricing/index.html)

MESA AI assistant

+×

Describe your task...

You've known what your store should be doing. Now it can. Describe the task then MESA handles it from there.
