Connect Intercom to Stamped.io and automate your tasks

Why integrate Intercom with Stamped.io

The Intercom to Stamped.io integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Give your support team full Shopify context on every conversation

When a customer starts a conversation in Intercom, MESA pulls their Shopify order history, tags, and customer details into the thread. Your team responds with the full picture without switching between tools to find it.

Create and update Shopify customer records from Intercom conversations

When a new contact is created or a key detail is captured in Intercom, MESA writes it to the corresponding Shopify customer record. Your store and your support platform share a single view of every customer without periodic reconciliation.

Trigger Intercom messages from Shopify order and fulfillment events

When an order ships, a delivery is delayed, or a return is filed in Shopify, MESA sends the signal to Intercom and triggers the right message to the customer. Your proactive outreach runs on what actually happens in your store, not on a fixed schedule.

Trigger post-review workflows the moment feedback arrives

When a customer submits a review in Stamped.io, MESA kicks off the right next step — updating a Shopify tag, enrolling them in a Klaviyo flow, creating a follow-up task in ClickUp. Your response to customer feedback starts automatically, not when someone checks the review dashboard.

Sync review and loyalty data with your marketing tools

When a review is submitted or a loyalty point is earned in Stamped.io, MESA updates the customer's record in Shopify and connected platforms. Your segments and flows reflect both what customers think and where they stand in your program without manual list updates between platforms.

Alert your team when a negative review needs immediate attention

When a low-rating review comes in, MESA notifies the right person through Slack or email before it ages. Your team responds while the customer is still reachable and the situation is still recoverable.

Build any Intercom and Stamped.io automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Net Promoter Score Created

Starts when a net promoter score is created.

• ID
• Rating
• Body
• Reply
• State
• Survey Source
• Shop Product ID
• Ip Address
• Customer ID
• Queue Review Email ID
• Is Read
• Is Featured
• Shop ID
• Shop Product
• Verified Type
• Date Created
• Date Added
• Date Replied
• Tags List

Net Promoter Score Updated

Starts when a net promoter score is updated.

Question Created

Starts when a question is created.

• ID
• Guid
• Title
• Message
• Name
• Location
• Product ID
• Product Image URL
• Product Name
• Product URL
• Product S K U
• Is Public
• State
• Is Read
• Date Created
• Answers List
• Date
• Customer Email
• Tags List

Question Updated

Starts when a question is modified.

• Customer Email
• Product URL
• ID
• Author
• Review Title
• Review Message
• Review Rating
• Review User Photos
• Review Verified Type
• Product ID
• Product Name
• Product Image URL
• Location
• Review Votes Up
• Review Votes Down
• Date Created
• Review Type
• Review Options List
• Featured

Review Created

Starts when a review is created.

Review Updated

Starts when a review is modified.

Admin Initiated Message to User

Starts when an admin initiates a message to a user.

• Type
• Conversation ID
• Created At
• Updated At
• Conversation Source
• Conversation Contacts
• Assigned Admin
• Assigned Team
• State
• Priority
• Tags
• Custom Attributes

Contact Archived

Starts when a contact is archived.

• Contact ID
• Object Type
• Archived
• Archived At

Contact Deleted

Starts when a contact is deleted.

• Contact ID
• Object Type
• Deleted
• Deleted At
• Workspace ID
• External ID
• Email Address
• Name

Contact Email Updated

Starts when a contact's email is updated.

• Type
• Contact ID
• Workspace ID
• External ID
• Role
• Email Address
• Phone Number
• Name
• Avatar
• Owner
• Created At
• Updated At
• Signed Up At
• Last Seen At
• Location
• Custom Attributes
• Tags

Contact User Created

Starts when a contact user is created.

Contact User Updated

Starts when a contact user is updated.

Conversation Closed

Starts when a conversation is closed.

Conversation Opened

Starts when a conversation is opened.

Conversation Read

Starts when a conversation is read.

Message Received from User or Lead

Starts when a message is received from a user or lead.

• Message Type
• Message ID
• Conversation ID
• Message Content
• Message Channel
• Created At
• Message Author

Note Added to Conversation

Starts when a note is added to a conversation.

Reply Received from User or Lead

Starts when a user replies to a conversation.

Add / Update Product

Create and modify a product.

Add / Update Product Group

Create and modify a product group.

Add Answer to Question

Respond to a question.

Add Points Adjustment to Customer

Increase the amount of points for an existing customer account.

Add Points for Custom Action Reward

Increase a customer’s points for a custom action.

Add Survey Unsubscribe

Unsubscribe a customer from a survey.

Create Customer

Create a new customer.

• Email
• First Name
• Last Name
• Tags
• Date Birthday

Create Order Reward

Create an order that rewards the customer.

• Email
• First Name
• Last Name
• Location
• Order Number
• Order ID
• Order Currency I S O
• Order Total
• Order Source
• Order Status
• Order Date
• Date Scheduled
• Items List

Create Question

Create a question.

• Product ID
• Name
• Email
• Question Body
• Product Name
• Product S K U
• Product URL
• Product Image URL

Create Review

Create a review.

• Product ID
• Author
• Email
• Location
• Review Rating
• Review Title
• Review Message
• Review Recommend Product
• Product Name
• Product S K U
• Product Image URL
• Product URL
• Review Source

Create Review Request

Create a review request.

• Email
• First Name
• Last Name
• Location
• Order Number
• Order ID
• Order Currency I S O
• Order Total Price
• Order Source
• Order Date
• Date Scheduled Set
• Items List

Delete Product Group

Remove a product group.

Delete Review Request

Remove a review request.

Get Data Reward

Obtain data of customer’s past rewards.

List all Product Group

Obtain a list of all product groups.

• Total
• Review Product Group Item List
• ID
• Group Name
• Shop ID

List Customer

Obtain a list of customers.

• Customer
• Count Reviews
• Count Referrals
• Points

List Net Promoter Scores

Obtain a list of net promoter scores.

• Question
• Question Emails List
• Customer
• Vote Up
• Vote Down
• Tags

List Product

Obtain a list of products.

• Product
• Count Reviews
• Date Last Reviewed

List Question

Obtain a list of questions.

• Question
• Question Emails List
• Customer
• Vote Up
• Vote Down
• Tags

List Review Request

Obtain a list of review requests.

• ID
• Email
• First Name
• Last Name
• Full Name
• Location
• Location City
• Location State
• Customer ID
• Product ID
• Product Name
• Product URL
• Product Image URL
• Order Number
• Order ID
• Order ID Shopify
• Order Currency I S O
• Order Total Price
• Order Source
• Order Status URL
• Review Form U R L
• Coupon Code
• Subscribed
• Review
• Nps Rating
• Review ID
• Order Date
• Order Date Fulfilled
• Date Scheduled
• Date Opened
• Date Sent
• Date Sent Reminder
• Date Scheduled N P S
• Date Opened N P S
• Date Sent N P S
• Date Reviewed N P S
• Date Scheduled Set
• Items List
• Recommendations List

List Reviews

Obtain a list of reviews.

• Review
• Customer
• Order ID
• Vote Up
• Vote Down
• Count Social Share
• Tags

List Survey Unsubscribe

Obtain a list of unsubscribed surveys.

• ID
• Email
• From Question ID
• From Review Email ID
• Date Unsubscribed

Publish Review

Post a review.

• ID
• Review State
• Rating
• Title
• Author
• Email
• Location
• Country I S O
• Images File Name
• Images File Name Published
• Videos File Name
• Videos File Name Published
• Body
• Reply
• Product ID
• Product Handle
• Product Title
• Product URL
• Product Image URL
• Product Image Cropped URL
• Product Image Thumbnail URL
• Sentiment Score
• Sentiment Magnitude
• Source
• Review Source
• Ip Address
• Ip Address Source
• User Reference
• Is Published Shopify
• Is Converted Image
• Is Public Reply
• Is Featured
• Is Read
• Is Published Feed
• Is Recommend
• Queue Review Email ID
• Person ID
• Customer ID
• Shop Product ID
• Review Source App ID
• Review Source App Entity ID
• Shop ID
• Verified Type
• Date Created
• Date Replied
• Date Added
• Date Updated
• Media List
• Options List
• Votes List
• Social Shares List
• Tags List
• Sentiment Analysis Review List

Redeem Reward

Claim a reward.

Remove Survey Unsubscribe

Delete a customer from unsubscribed surveys.

Retrieve Customer

Grab all details about the customer.

• ID
• Person ID
• Name
• First Name
• Last Name
• Email
• Customer Email
• External ID
• Uuid
• Profile Image URL
• Social Facebook URL
• Social Twitter URL
• Social Linked In URL
• Social Instagram URL
• Notes
• Tags
• Country
• Geo Location
• Ip Address
• Referrer Customer ID
• Sentiment Score
• Points
• Sentiment
• Is Subscribed
• Is Accept Marketing
• Vip Tier ID
• Date Created
• Date Updated
• Date Birthday
• Date Last Login
• Date Tier Updated
• Date Tier Eligibility Check
• Date Tier Eligibility Until
• Shop ID
• Attributes
• Referral Code

Retrieve Review Request

Grab all details about the review request.

• ID
• Email
• First Name
• Last Name
• Location
• Order Number
• Order ID
• Order Currency I S O
• Order Total Price
• Order Source
• Review
• Review ID
• Order Date
• Date Scheduled
• Items List

Send Review Request

Leave a review request.

Unpublish Review

Deactivate a review.

Update Review Request

Modify a review request.

• ID
• Email
• First Name
• Last Name
• Location
• Order Number
• Order ID
• Order Currency I S O
• Order Total Price
• Order Source
• Order Date
• Date Scheduled
• Items List

Archive Contact

Archive a contact.

• Type
• ID
• External ID

Attach Contact to Company

Associate a company with a contact.

• Type
• ID
• Name
• App ID
• Plan
• Company ID
• Remote Created At
• Created At
• Updated At
• Last Request At
• Size
• Website
• Industry
• Monthly Spend
• Session Count
• User Count
• Custom Attributes
• Tags
• Segments

Attach Tag to Ticket

Tag a ticket.

• Type
• ID
• Name
• Applied At
• Applied By

Create Contact

Create a contact.

• Role
• External ID
• Email
• Phone
• Name
• Avatar
• Signed Up At
• Last Seen At
• Owner ID
• Unsubscribed From Emails
• Custom Attributes

Create Note

Create a note.

• Body
• Admin ID

Create or Update Company

Create or update a company.

• Name
• Company ID
• Plan
• Size
• Website
• Industry
• Custom Attributes
• Remote Created At
• Monthly Spend

Create Ticket

Create a ticket.

• Ticket Type
• Contacts
• Company ID
• Created At
• Assignment

Delete Company

Remove a company.

• ID
• Object
• Deleted

Delete Contact

Remove a contact.

• Type
• ID
• External ID

Delete Ticket

Remove a ticket.

• ID
• Object
• Deleted

Detach Contact from Company

Detach a company from a contact.

Get List of Companies

Obtain a list of all companies.

Get List of Company's Contacts

Obtain a list of contacts that belong to a company.

• Type
• ID
• External ID
• Workspace ID
• Role
• Email
• Email Domain
• Phone
• Name
• Owner ID
• Has Hard Bounced
• Marked Email As Spam
• Unsubscribed From Emails
• Created At
• Updated At
• Signed Up At
• Last Seen At
• Last Replied At
• Last Contacted At
• Last Email Opened At
• Last Email Clicked At
• Language Override
• Browser
• Browser Version
• Browser Language
• Os
• Android App Name
• Android App Version
• Android Device
• Android Os Version
• Android Sdk Version
• Android Last Seen At
• Ios App Name
• Ios App Version
• Ios Device
• Ios Os Version
• Ios Sdk Version
• Ios Last Seen At
• Custom Attributes
• Avatar
• Tags
• Notes
• Companies
• Location
• Social Profiles

Get List of Company's Segments

Obtain a list of segments that belong to a company.

• Type
• ID
• Name
• Created At
• Updated At
• Person Type
• Count

Get List of Contact's Companies

Obtain a list of a contact's companies.

• Type
• Companies
• Total Count
• Pages

Get List of Contact's Notes

Obtain a list of notes associated to a contact.

• Type
• ID
• Created At
• Contact
• Author
• Body

Get List of Contact's Segments

Obtain a list of segments associated to a contact.

• Type
• ID
• Name
• Created At
• Updated At
• Person Type
• Count

Get List of Contact's Tags

Obtain a list of tags attached to a contact.

• Type
• ID
• Name
• Applied At
• Applied By

Get List of Contacts

Obtain a list of contacts.

Get List of Tickets

Obtain a list of tickets.

• Type
• Tickets
• Total Count
• Pages

Merge Lead and User

Combine a contact with a role of a lead into a contact with a role of a user.

Remove Tag from Ticket

Remove a tag from a ticket.

• Type
• ID
• Name
• Applied At
• Applied By

Reply to Ticket

Reply to a ticket with a message from an admin or on behalf of a contact, or with a note for admins.

• Type
• ID
• Part Type
• Body
• Created At
• Updated At
• Author
• Attachments
• Redacted

Retrieve Company

Grab all details about a company.

Retrieve Contact

Grab all details about a contact.

Retrieve Note

Grab all details about a note.

• Type
• ID
• Created At
• Contact
• Author
• Body

Retrieve Ticket

Grab all details about a ticket.

• Type
• ID
• Ticket ID
• Category
• Ticket Attributes
• Ticket State
• Ticket Type
• Contacts
• Admin Assignee ID
• Team Assignee ID
• Created At
• Updated At
• Open
• Snoozed Until
• Linked Objects
• Ticket Parts
• Is Shared

Scroll Over Companies

Iterate over all companies in a dataset.

Search for Contacts

Search for contacts.

• Type
• Data
• Total Count
• Pages

Unarchive Contact

Restore a previously archived contact.

• Type
• ID
• External ID

Update Contact

Modify a contact's details.

• Role
• External ID
• Email
• Phone
• Name
• Avatar
• Signed Up At
• Last Seen At
• Owner ID
• Unsubscribed From Emails
• Custom Attributes

Update Ticket

Modify a ticket's details.

• Ticket Attributes
• Ticket State ID
• Company ID
• Open
• Is Shared
• Snoozed Until
• Admin ID
• Assignee ID

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