Intercom to Scraper Integration | MESA
Connect Intercom to Scraper and automate your tasks
Why integrate Intercom with Scraper
The Intercom to Scraper integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.
Give your support team full Shopify context on every conversation
When a customer starts a conversation in Intercom, MESA pulls their Shopify order history, tags, and customer details into the thread. Your team responds with the full picture without switching between tools to find it.
Create and update Shopify customer records from Intercom conversations
When a new contact is created or a key detail is captured in Intercom, MESA writes it to the corresponding Shopify customer record. Your store and your support platform share a single view of every customer without periodic reconciliation.
Trigger Intercom messages from Shopify order and fulfillment events
When an order ships, a delivery is delayed, or a return is filed in Shopify, MESA sends the signal to Intercom and triggers the right message to the customer. Your proactive outreach runs on what actually happens in your store, not on a fixed schedule.
Monitor competitor prices and update your own
Every day, MESA scrapes a competitor's pricing page and passes the data to your workflow. When their prices shift, you can trigger automatic adjustments to your own Shopify catalog.
Pull supplier specs into your product listings
When a supplier updates their product descriptions or specs online, MESA scrapes the page and feeds the content into your Shopify product update workflow. No manual copy-paste required.
Log industry news and trends to a spreadsheet
MESA scrapes an industry page on a schedule and logs the content to Google Sheets or your database. Your research archive grows automatically without browser tabs or manual effort.
Build any Intercom and Scraper automation
MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.
Admin Initiated Message to User
Starts when an admin initiates a message to a user.
- Type
- Conversation ID
- Created At
- Updated At
- Conversation Source
- Conversation Contacts
- Assigned Admin
- Assigned Team
- State
- Priority
- Tags
- Custom Attributes
Contact Archived
Starts when a contact is archived.
- Contact ID
- Object Type
- Archived
- Archived At
Contact Deleted
Starts when a contact is deleted.
- Contact ID
- Object Type
- Deleted
- Deleted At
- Workspace ID
- External ID
- Email Address
- Name
Contact Email Updated
Starts when a contact's email is updated.
- Type
- Contact ID
- Workspace ID
- External ID
- Role
- Email Address
- Phone Number
- Name
- Avatar
- Owner
- Created At
- Updated At
- Signed Up At
- Last Seen At
- Location
- Custom Attributes
- Tags
Contact User Created
Starts when a contact user is created.
- Type
- Contact ID
- Workspace ID
- External ID
- Role
- Email Address
- Phone Number
- Name
- Avatar
- Owner
- Created At
- Updated At
- Signed Up At
- Last Seen At
- Location
- Custom Attributes
- Tags
Contact User Updated
Starts when a contact user is updated.
- Type
- Contact ID
- Workspace ID
- External ID
- Role
- Email Address
- Phone Number
- Name
- Avatar
- Owner
- Created At
- Updated At
- Signed Up At
- Last Seen At
- Location
- Custom Attributes
- Tags
Conversation Closed
Starts when a conversation is closed.
- Type
- Conversation ID
- Created At
- Updated At
- Conversation Source
- Conversation Contacts
- Assigned Admin
- Assigned Team
- State
- Priority
- Tags
- Custom Attributes
Conversation Opened
Starts when a conversation is opened.
- Type
- Conversation ID
- Created At
- Updated At
- Conversation Source
- Conversation Contacts
- Assigned Admin
- Assigned Team
- State
- Priority
- Tags
- Custom Attributes
Conversation Read
Starts when a conversation is read.
- Type
- Conversation ID
- Created At
- Updated At
- Conversation Source
- Conversation Contacts
- Assigned Admin
- Assigned Team
- State
- Priority
- Tags
- Custom Attributes
Message Received from User or Lead
Starts when a message is received from a user or lead.
- Message Type
- Message ID
- Conversation ID
- Message Content
- Message Channel
- Created At
- Message Author
Note Added to Conversation
Starts when a note is added to a conversation.
- Type
- Conversation ID
- Created At
- Updated At
- Conversation Source
- Conversation Contacts
- Assigned Admin
- Assigned Team
- State
- Priority
- Tags
- Custom Attributes
Reply Received from User or Lead
Starts when a user replies to a conversation.
- Type
- Conversation ID
- Created At
- Updated At
- Conversation Source
- Conversation Contacts
- Assigned Admin
- Assigned Team
- State
- Priority
- Tags
- Custom Attributes
Scrape Webpage
Extract and convert the contents of a web page into markdown format.
- URL
- Markdown
Archive Contact
Archive a contact.
- Type
- ID
- External ID
Attach Contact to Company
Associate a company with a contact.
- Type
- ID
- Name
- App ID
- Plan
- Company ID
- Remote Created At
- Created At
- Updated At
- Last Request At
- Size
- Website
- Industry
- Monthly Spend
- Session Count
- User Count
- Custom Attributes
- Tags
- Segments
Attach Tag to Ticket
Tag a ticket.
- Type
- ID
- Name
- Applied At
- Applied By
Create Contact
Create a contact.
- Role
- External ID
- Phone
- Name
- Avatar
- Signed Up At
- Last Seen At
- Owner ID
- Unsubscribed From Emails
- Custom Attributes
Create Note
Create a note.
- Body
- Admin ID
Create or Update Company
Create or update a company.
- Name
- Company ID
- Plan
- Size
- Website
- Industry
- Custom Attributes
- Remote Created At
- Monthly Spend
Create Ticket
Create a ticket.
- Ticket Type
- Contacts
- Company ID
- Created At
- Assignment
Delete Company
Remove a company.
- ID
- Object
- Deleted
Delete Contact
Remove a contact.
- Type
- ID
- External ID
Delete Ticket
Remove a ticket.
- ID
- Object
- Deleted
Detach Contact from Company
Detach a company from a contact.
- Type
- ID
- Name
- App ID
- Plan
- Company ID
- Remote Created At
- Created At
- Updated At
- Last Request At
- Size
- Website
- Industry
- Monthly Spend
- Session Count
- User Count
- Custom Attributes
- Tags
- Segments
Get List of Companies
Obtain a list of all companies.
- Type
- ID
- Name
- App ID
- Plan
- Company ID
- Remote Created At
- Created At
- Updated At
- Last Request At
- Size
- Website
- Industry
- Monthly Spend
- Session Count
- User Count
- Custom Attributes
- Tags
- Segments
Get List of Company's Contacts
Obtain a list of contacts that belong to a company.
- Type
- ID
- External ID
- Workspace ID
- Role
- Email Domain
- Phone
- Name
- Owner ID
- Has Hard Bounced
- Marked Email As Spam
- Unsubscribed From Emails
- Created At
- Updated At
- Signed Up At
- Last Seen At
- Last Replied At
- Last Contacted At
- Last Email Opened At
- Last Email Clicked At
- Language Override
- Browser
- Browser Version
- Browser Language
- Os
- Android App Name
- Android App Version
- Android Device
- Android Os Version
- Android Sdk Version
- Android Last Seen At
- Ios App Name
- Ios App Version
- Ios Device
- Ios Os Version
- Ios Sdk Version
- Ios Last Seen At
- Custom Attributes
- Avatar
- Tags
- Notes
- Companies
- Location
- Social Profiles
Get List of Company's Segments
Obtain a list of segments that belong to a company.
- Type
- ID
- Name
- Created At
- Updated At
- Person Type
- Count
Get List of Contact's Companies
Obtain a list of a contact's companies.
- Type
- Companies
- Total Count
- Pages
Get List of Contact's Notes
Obtain a list of notes associated to a contact.
- Type
- ID
- Created At
- Contact
- Author
- Body
Get List of Contact's Segments
Obtain a list of segments associated to a contact.
- Type
- ID
- Name
- Created At
- Updated At
- Person Type
- Count
Get List of Contact's Tags
Obtain a list of tags attached to a contact.
- Type
- ID
- Name
- Applied At
- Applied By
Get List of Contacts
Obtain a list of contacts.
- Type
- ID
- External ID
- Workspace ID
- Role
- Email Domain
- Phone
- Name
- Owner ID
- Has Hard Bounced
- Marked Email As Spam
- Unsubscribed From Emails
- Created At
- Updated At
- Signed Up At
- Last Seen At
- Last Replied At
- Last Contacted At
- Last Email Opened At
- Last Email Clicked At
- Language Override
- Browser
- Browser Version
- Browser Language
- Os
- Android App Name
- Android App Version
- Android Device
- Android Os Version
- Android Sdk Version
- Android Last Seen At
- Ios App Name
- Ios App Version
- Ios Device
- Ios Os Version
- Ios Sdk Version
- Ios Last Seen At
- Custom Attributes
- Avatar
- Tags
- Notes
- Companies
- Location
- Social Profiles
Get List of Tickets
Obtain a list of tickets.
- Type
- Tickets
- Total Count
- Pages
Merge Lead and User
Combine a contact with a role of a lead into a contact with a role of a user.
- Type
- ID
- External ID
- Workspace ID
- Role
- Email Domain
- Phone
- Name
- Owner ID
- Has Hard Bounced
- Marked Email As Spam
- Unsubscribed From Emails
- Created At
- Updated At
- Signed Up At
- Last Seen At
- Last Replied At
- Last Contacted At
- Last Email Opened At
- Last Email Clicked At
- Language Override
- Browser
- Browser Version
- Browser Language
- Os
- Android App Name
- Android App Version
- Android Device
- Android Os Version
- Android Sdk Version
- Android Last Seen At
- Ios App Name
- Ios App Version
- Ios Device
- Ios Os Version
- Ios Sdk Version
- Ios Last Seen At
- Custom Attributes
- Avatar
- Tags
- Notes
- Companies
- Location
- Social Profiles
Remove Tag from Ticket
Remove a tag from a ticket.
- Type
- ID
- Name
- Applied At
- Applied By
Reply to Ticket
Reply to a ticket with a message from an admin or on behalf of a contact, or with a note for admins.
- Type
- ID
- Part Type
- Body
- Created At
- Updated At
- Author
- Attachments
- Redacted
Retrieve Company
Grab all details about a company.
- Type
- ID
- Name
- App ID
- Plan
- Company ID
- Remote Created At
- Created At
- Updated At
- Last Request At
- Size
- Website
- Industry
- Monthly Spend
- Session Count
- User Count
- Custom Attributes
- Tags
- Segments
Retrieve Contact
Grab all details about a contact.
- Type
- ID
- External ID
- Workspace ID
- Role
- Email Domain
- Phone
- Name
- Owner ID
- Has Hard Bounced
- Marked Email As Spam
- Unsubscribed From Emails
- Created At
- Updated At
- Signed Up At
- Last Seen At
- Last Replied At
- Last Contacted At
- Last Email Opened At
- Last Email Clicked At
- Language Override
- Browser
- Browser Version
- Browser Language
- Os
- Android App Name
- Android App Version
- Android Device
- Android Os Version
- Android Sdk Version
- Android Last Seen At
- Ios App Name
- Ios App Version
- Ios Device
- Ios Os Version
- Ios Sdk Version
- Ios Last Seen At
- Custom Attributes
- Avatar
- Tags
- Notes
- Companies
- Location
- Social Profiles
Retrieve Note
Grab all details about a note.
- Type
- ID
- Created At
- Contact
- Author
- Body
Retrieve Ticket
Grab all details about a ticket.
- Type
- ID
- Ticket ID
- Category
- Ticket Attributes
- Ticket State
- Ticket Type
- Contacts
- Admin Assignee ID
- Team Assignee ID
- Created At
- Updated At
- Open
- Snoozed Until
- Linked Objects
- Ticket Parts
- Is Shared
Scroll Over Companies
Iterate over all companies in a dataset.
- Type
- ID
- Name
- App ID
- Plan
- Company ID
- Remote Created At
- Created At
- Updated At
- Last Request At
- Size
- Website
- Industry
- Monthly Spend
- Session Count
- User Count
- Custom Attributes
- Tags
- Segments
Search for Contacts
Search for contacts.
- Type
- Data
- Total Count
- Pages
Unarchive Contact
Restore a previously archived contact.
- Type
- ID
- External ID
Update Contact
Modify a contact's details.
- Role
- External ID
- Phone
- Name
- Avatar
- Signed Up At
- Last Seen At
- Owner ID
- Unsubscribed From Emails
- Custom Attributes
Update Ticket
Modify a ticket's details.
- Ticket Attributes
- Ticket State ID
- Company ID
- Open
- Is Shared
- Snoozed Until
- Admin ID
- Assignee ID
Expert support included
MESA includes hands-on support from automation experts who know how to get things done.
Free workflow setup
We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.
Fast response times
Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.
Ongoing optimization
Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.
Real humans, always
Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.
Integrate Intercom with Scraper today.
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