Connect Intercom to PrintNode and automate your tasks

Why integrate Intercom with PrintNode

The Intercom to PrintNode integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Give your support team full Shopify context on every conversation

When a customer starts a conversation in Intercom, MESA pulls their Shopify order history, tags, and customer details into the thread. Your team responds with the full picture without switching between tools to find it.

Create and update Shopify customer records from Intercom conversations

When a new contact is created or a key detail is captured in Intercom, MESA writes it to the corresponding Shopify customer record. Your store and your support platform share a single view of every customer without periodic reconciliation.

Trigger Intercom messages from Shopify order and fulfillment events

When an order ships, a delivery is delayed, or a return is filed in Shopify, MESA sends the signal to Intercom and triggers the right message to the customer. Your proactive outreach runs on what actually happens in your store, not on a fixed schedule.

Print packing slips and labels the moment an order is placed

When a Shopify order comes in, MESA sends the print job to PrintNode automatically. Your fulfillment team has what they need at the pick station without anyone triggering it manually.

Route print jobs to the right printer based on order type

Wholesale, retail, gift, or custom — MESA reads the order details and sends each job to the correct printer or location. Every order type gets the right document without manual sorting.

Trigger printing when fulfillment status changes

When an order moves to a new stage in Shopify — picked, packed, ready to ship — MESA sends the corresponding print job to PrintNode. Your physical workflow stays in step with your digital one.

Build any Intercom and PrintNode automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Admin Initiated Message to User

Starts when an admin initiates a message to a user.

• Type
• Conversation ID
• Created At
• Updated At
• Conversation Source
• Conversation Contacts
• Assigned Admin
• Assigned Team
• State
• Priority
• Tags
• Custom Attributes

Contact Archived

Starts when a contact is archived.

• Contact ID
• Object Type
• Archived
• Archived At

Contact Deleted

Starts when a contact is deleted.

• Contact ID
• Object Type
• Deleted
• Deleted At
• Workspace ID
• External ID
• Email Address
• Name

Contact Email Updated

Starts when a contact's email is updated.

• Type
• Contact ID
• Workspace ID
• External ID
• Role
• Email Address
• Phone Number
• Name
• Avatar
• Owner
• Created At
• Updated At
• Signed Up At
• Last Seen At
• Location
• Custom Attributes
• Tags

Create Print Job

Create a print job.

• Printer ID
• Content Type
• File URL
• Title
• Source
• Options
• Expire After
• Qty
• Authentication

Retrieve Account

Grab all details about your account.

• ID
• Firstname
• Lastname
• Email
• Can Create Sub Accounts
• Creator Email
• Creator Ref
• Child Accounts
• Credits
• Num Computers
• Total Prints
• Versions
• Connected
• Tags
• State
• Permissions

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

Ongoing optimization

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

Integrate Intercom with PrintNode today.

Enjoy a 7-day free trial. Get your first workflow in minutes.