# Connect Intercom to Klaviyo and automate your tasks Describe to build Activity reports Fully supported MESA's Intercom to Klaviyo integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes. [Try MESA for free](/content/pricing/index.html) ★★★★★ 4.9 rating on Shopify App Store Start when... Personalize with built-in tools... Then, do this... Trusted by 1,000+ Shopify merchants ## Why integrate Intercom with Klaviyo The Intercom to Klaviyo integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code. [Customer experience →](/content/solutions/customer-experience/index.html) ### Give your support team full Shopify context on every conversation When a customer starts a conversation in Intercom, MESA pulls their Shopify order history, tags, and customer details into the thread. Your team responds with the full picture without switching between tools to find it. [Data integration →](/content/solutions/data-integration/index.html) ### Create and update Shopify customer records from Intercom conversations When a new contact is created or a key detail is captured in Intercom, MESA writes it to the corresponding Shopify customer record. Your store and your support platform share a single view of every customer without periodic reconciliation. [Fulfillment operations →](/content/solutions/fulfillment-operations/index.html) ### Trigger Intercom messages from Shopify order and fulfillment events When an order ships, a delivery is delayed, or a return is filed in Shopify, MESA sends the signal to Intercom and triggers the right message to the customer. Your proactive outreach runs on what actually happens in your store, not on a fixed schedule. [Data integration →](/content/solutions/data-integration/index.html) ### Keep Klaviyo profiles current as customers shop When a customer's behavior changes in Shopify — a new purchase, a tag update, a loyalty tier change — MESA updates their Klaviyo profile in real time. Your segments and flows always reflect who your customers are right now. [Customer experience →](/content/solutions/customer-experience/index.html) ### Trigger Klaviyo flows from any Shopify event When an order is placed, a subscription starts, or a customer hits a milestone, MESA sends the signal to Klaviyo and starts the right flow. Your email automation runs on the full range of what happens in your store, not just native Shopify triggers. [Order automation →](/content/solutions/order-automation/index.html) ### Suppress the right customers from campaigns automatically When a customer files a return, opens a support ticket, or enters a sensitive window, MESA updates their Klaviyo suppression list or profile status. Your campaigns reach the right people at the right time without manual list hygiene. ## Build any Intercom and Klaviyo automation MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running. ###### Event Created Starts when an event is created. - Type - ID - Attributes - Relationships - Links ###### Admin Initiated Message to User Starts when an admin initiates a message to a user. - Type - Conversation ID - Created At - Updated At - Conversation Source - Conversation Contacts - Assigned Admin - Assigned Team - State - Priority - Tags - Custom Attributes ###### Contact Archived Starts when a contact is archived. - Contact ID - Object Type - Archived - Archived At ###### Contact Deleted Starts when a contact is deleted. - Contact ID - Object Type - Deleted - Deleted At - Workspace ID - External ID - Email Address - Name ###### Contact Email Updated Starts when a contact's email is updated. - Type - Contact ID - Workspace ID - External ID - Role - Email Address - Phone Number - Name - Avatar - Owner - Created At - Updated At - Signed Up At - Last Seen At - Location - Custom Attributes - Tags ###### Contact User Created Starts when a contact user is created. - Type - Contact ID - Workspace ID - External ID - Role - Email Address - Phone Number - Name - Avatar - Owner - Created At - Updated At - Signed Up At - Last Seen At - Location - Custom Attributes - Tags ###### Contact User Updated Starts when a contact user is updated. - Type - Contact ID - Workspace ID - External ID - Role - Email Address - Phone Number - Name - Avatar - Owner - Created At - Updated At - Signed Up At - Last Seen At - Location - Custom Attributes - Tags ###### Conversation Closed Starts when a conversation is closed. - Type - Conversation ID - Created At - Updated At - Conversation Source - Conversation Contacts - Assigned Admin - Assigned Team - State - Priority - Tags - Custom Attributes ###### Conversation Opened Starts when a conversation is opened. - Type - Conversation ID - Created At - Updated At - Conversation Source - Conversation Contacts - Assigned Admin - Assigned Team - State - Priority - Tags - Custom Attributes ###### Conversation Read Starts when a conversation is read. - Type - Conversation ID - Created At - Updated At - Conversation Source - Conversation Contacts - Assigned Admin - Assigned Team - State - Priority - Tags - Custom Attributes ###### Message Received from User or Lead Starts when a message is received from a user or lead. - Message Type - Message ID - Conversation ID - Message Content - Message Channel - Created At - Message Author ###### Note Added to Conversation Starts when a note is added to a conversation. - Type - Conversation ID - Created At - Updated At - Conversation Source - Conversation Contacts - Assigned Admin - Assigned Team - State - Priority - Tags - Custom Attributes ###### Reply Received from User or Lead Starts when a user replies to a conversation. - Type - Conversation ID - Created At - Updated At - Conversation Source - Conversation Contacts - Assigned Admin - Assigned Team - State - Priority - Tags - Custom Attributes ###### Add Profile to List Add a profile to a list. ###### Clone Campaign Clone a campaign. - Type - ID - Attributes - Relationships - Links ###### Create and Assign Template to Campaign Message Create a template and assign it to a campaign message. - Data ###### Create Campaign Create a campaign. - Data ###### Create Catalog Category Create a catalog category. - Data ###### Create Catalog Category Relationship for Catalog Item Create a new catalog category relationship for a catalog item. - Data ###### Create Catalog Item Create a catalog item. - Data ###### Create Catalog Variant Create a catalog variant. - Data ###### Create Coupon Create a coupon. - Data ###### Create Coupon Code Create a coupon code. - Data ###### Create Event Create an event. - Profile - Profile's Email or Phone Number - Profile - Time - Value - Unique ID - Metric - Properties ###### Create Item Relationship for Catalog Category Create a new item relationship for a catalog category. - Data ###### Create List Create a list. - Data ###### Create Profile Create a profile. - Data ###### Create Tag Create a tag. - Data ###### Create Tag Group Create a tag group. - Data ###### Create Tag Relationship Campaign Create a tag relationship campaign. - Data ###### Create Tag Relationship to List Create a tag associated to a list. - Data ###### Create Tag Relationship to Segment Create a tag relationship to a segment. - Data ###### Create Template Create a template. - Data ###### Create Template Clone Clone a template. - Data ###### Create Template Render Create a rendered template. - Data ###### Delete Campaign Remove a campaign. ###### Delete Catalog Category Remove a catalog category. ###### Delete Catalog Category's Item Relationship Remove item relationships from a catalog category. ###### Delete Catalog Item Remove a catalog item. ###### Delete Catalog Item's Category Relationship Remove catalog category relationship for a catalog item. ###### Delete Catalog Variant Remove a catalog variant. ###### Delete Coupon Remove a coupon. ###### Delete Coupon Code Remove a coupon code. ###### Delete List Remove a list. ###### Delete Tag Remove a tag. ###### Delete Tag Group Remove a tag group. - Type - ID - Attributes - Relationships - Links ###### Delete Tag Relationship Campaign Remove a tag relationship from campaigns. ###### Delete Tag Relationship from List Remove a tag relationship from list. ###### Delete Tag Relationship from Segment Remove a tag relationship from segment ###### Delete Template Remove a template. ###### Get Campaign Message's Template Grab all details about a campaign message's template. - Type - ID - Attributes - Links ###### Get List of Accounts Obtain a list of accounts. - Type - ID - Attributes - Links ###### Get List of Campaign Relationship's Messages Obtain a list of a campaign's messages. - Type - ID ###### Get List of Campaign Tags Obtain a list of campaign tags. - Type - ID - Attributes - Links - Relationships ###### Get List of Campaign's Campaign Messages Obtain a list of campaign's campaign messages. - Type - ID - Attributes - Links - Relationships ###### Get List of Campaign's Relationships Campaign Messages Obtain a list of a campaign's messages - Type - ID ###### Get List of Campaign's Relationships Tags Obtain a list of a campaign's relationship tags. - Type - ID ###### Get List of Campaigns Obtain a list of campaigns. - Type - ID - Attributes - Links - Relationships ###### Get List of Catalog Categories Obtain a list of catalog categories. - Type - ID - Attributes - Links - Relationships ###### Get List of Catalog Category's Items Obtain a list of a catalog category's items. - Type - ID - Attributes - Links - Relationships ###### Get List of Catalog Category's Relationships Items Obtain a list of catalog category's relationships items. - Type - ID ###### Get List of Catalog Item's Categories Obtain a list of a catalog item's categories. - Type - ID - Attributes - Links - Relationships ###### Get List of Catalog Item's Relationships Categories Obtain a list of catalog categories that an item is in. - Type - ID ###### Get List of Catalog Item's Variants Obtain a list of a catalog item's variants. - Type - ID - Attributes - Links - Relationships ###### Get List of Catalog Items Obtain a list of catalog items. - Type - ID - Attributes - Links - Relationships ###### Get List of Catalog Variants Obtain a list of catalog variants. - Type - ID - Attributes - Links - Relationships ###### Get List of Coupon Codes Obtain a list of coupon codes associated to a coupon or profile. - Type - ID - Attributes - Links - Relationships ###### Get List of Coupon's Coupon Code Relationships Obtain a list of coupon's coupon code relationships. - Type - ID ###### Get List of Coupon's Coupon Codes Obtain a list of coupon's coupon codes. - Type - ID - Attributes - Links - Relationships ###### Get List of Coupons Obtain a list of coupons. - Type - ID - Attributes - Links ###### Get List of Event's Metric Relationships Obtain a list of an event's related metrics. - Type - ID ###### Get List of Event's Profile Relationships Obtain a list of an event's profile relationships. - Type - ID ###### Get List of Events Obtain a list of events. - Type - ID - Attributes - Links - Relationships ###### Get List of Images Obtain a list of images. - Type - ID - Attributes - Links ###### Get List of List's Profiles Obtain a list of a list's profiles. - Type - ID - Attributes - Links - Relationships ###### Get List of List's Relationships Profiles Obtain a list of a list's profile membership relationships. - Type - ID ###### Get List of List's Relationships Tags Obtain a list of tags associated to a list. - Type - ID ###### Get List of List's Tags Obtain a list of list's tags. - Type - ID - Attributes - Links - Relationships ###### Get List of Lists Obtain a list of lists. - Type - ID - Attributes - Links - Relationships ###### Get List of Metrics Obtain a list of metrics. - Type - ID - Attributes - Links - Relationships ###### Get List of Profile's List Relationships Obtain a list of a profile's list relationships. - Type - ID ###### Get List of Profile's Lists Obtain a list of a profile's lists. - Type - ID - Attributes - Links - Relationships ###### Get List of Profile's Relationships Segments Obtain a list of a profile's segment relationships. - Type - ID ###### Get List of Profile's Segments Obtain a list of a profile's segments. - Type - ID - Attributes - Links - Relationships ###### Get List of Profiles Obtain a list of profiles. - Type - ID - Attributes - Links - Relationships ###### Get List of Segment's Profiles Obtain a list of a segment's profiles. - Type - ID - Attributes - Links - Relationships ###### Get List of Segment's Relationship Profiles Obtain a list of a segment's relationship profiles. - Type - ID ###### Get List of Segment's Relationship Tags Obtain a list of a segment's relationship tags. - Type - ID ###### Get List of Segment's Tags Obtain a list of a segment's tags. - Type - ID - Attributes - Links - Relationships ###### Get List of Segments Obtain a list of segments. - Type - ID - Attributes - Links - Relationships ###### Get List of Tag Group's Relationship Tags Obtain a list of a tag group's relationship tags. - Type - ID ###### Get List of Tag Group's Tags Obtain a list of a tag group's tags. - Type - ID - Attributes - Links - Relationships ###### Get List of Tag Groups Obtain a list of tag groups. - Type - ID - Attributes - Links - Relationships ###### Get List of Tag's Relationship Lists Obtain a list of a tag's list. - Type - ID ###### Get List of Tag's Relationship Segments Obtain a list of a tag's relationship segments. - Type - ID ###### Get List of Tag's Relationship Tag Groups Obtain a list of a tag's relationship tag groups. - Type - ID ###### Get List of Tag's Relationships Campaigns Obtain a list of a tag's campaigns. - Type - ID ###### Get List of Tags Obtain a list of tags. - Type - ID - Attributes - Links - Relationships ###### Get List of Templates Obtain a list of templates. - Type - ID - Attributes - Links ###### Merge Profiles Merge a profile into a designated profile. - Type - ID - Links ###### Query Metric Aggregates Query and aggregate event data associated with a metric. - Type - ID - Attributes - Links ###### Remove Profile from List Remove a profile from a list. ###### Retrieve Account Grab all details about an account. - Type - ID - Attributes - Links ###### Retrieve Campaign Grab all details about a campaign. - Type - ID - Attributes - Links - Relationships ###### Retrieve Campaign Message Grab all details about a campaign message. - Type - ID - Attributes - Links - Relationships ###### Retrieve Campaign Message's Campaign Grab all details about a campaign message's campaign. - Type - ID - Attributes - Links - Relationships ###### Retrieve Campaign Message's Relationships Template Grab all details about a campaign message's relationships template. - Type - ID ###### Retrieve Catalog Category Grab all details about a catalog category. - Type - ID - Attributes - Links - Relationships ###### Retrieve Catalog Item Grab details about a catalog item. - Type - ID - Attributes - Links - Relationships ###### Retrieve Catalog Variant Grab all details about a catalog variant. - Type - ID - Attributes - Links - Relationships ###### Retrieve Coupon Grab all details about a coupon. - Type - ID - Attributes - Links ###### Retrieve Coupon Code Grab all details about a coupon code. - Type - ID - Attributes - Links - Relationships ###### Retrieve Coupon Code's Coupon Grab all details about a coupon code's coupon. - Type - ID - Attributes - Links ###### Retrieve Coupon Code's Coupon Relationship Grab all details about a coupon code's coupon relationship. - Type - ID ###### Retrieve Event Grab all details about an event. - Type - ID - Attributes - Links - Relationships ###### Retrieve Event Metric Grab all details about an event metric. - Type - ID - Attributes - Links - Relationships ###### Retrieve Event Profile Grab all details about an event profile. - Type - ID - Attributes - Links - Relationships ###### Retrieve Image Grab all details about an image. - Type - ID - Attributes - Links ###### Retrieve List Grab all details about a list. - Type - ID - Attributes - Links - Relationships ###### Retrieve Metric Grab all details about a metric data. - Type - ID - Attributes - Links - Relationships ###### Retrieve Profile Grab all details about a profile. - Type - ID - Attributes - Links - Relationships ###### Retrieve Segment Grab all details about a segment. - Type - ID - Attributes - Links - Relationships ###### Retrieve Tag Grab all details about tag. - Type - ID - Attributes - Links - Relationships ###### Retrieve Tag Group Grab all details about a tag group. - Type - ID - Attributes - Links - Relationships ###### Retrieve Tag's Tag Group Grab all details about a tag's tag group. - Type - ID - Attributes - Links - Relationships ###### Retrieve Template Grab all details about a template. - Type - ID - Attributes - Links ###### Subscribe Profile Subscribe a profile to email marketing, SMS marketing, or both. If the list has double opt-in enabled, profiles will receive a message requiring their confirmation before subscribing. Otherwise, profiles will be immediately subscribed without receiving a confirmation message. ###### Suppress Profiles Manually suppress a profile. Manually suppressed profiles will not receive email marketing. Not supported for SMS marketing. ###### Unsubscribe Profile Unsubscribe a profile from email marketing, SMS marketing, or both. ###### Unsuppress Profiles Unsuppress a profile. A profile may receive email marketing after a manual suppression is removed as long as they have not revoked consent, i.e. unsubscribed. Not supported for SMS marketing. ###### Update Campaign Modify a campaign. - Data ###### Update Campaign Message Modify a campaign message. - Data ###### Update Catalog Category Modify a catalog category. - Data ###### Update Catalog Category's Item Relationship Modify item relationships for a catalog category. - Data ###### Update Catalog Item Modify a catalog item's details. - Data ###### Update Catalog Item's Category Relationship Modify a catalog category relationship for a catalog item. - Data ###### Update Catalog Variant Modify catalog variant's details. - Data ###### Update Coupon Modify a coupon. - Data ###### Update Coupon Code Modify a coupon code. - Data ###### Update Image Modify an image. - Data ###### Update List Modify a list's details. - Data ###### Update Profile Modify a profile. - Data ###### Update Segment Modify a segment's details. - Data ###### Update Tag Modify a tag's details. - Data ###### Update Tag Group Modify a tag group. - Data ###### Update Template Modify a template's details. - Data ###### Upload Image Import an image from a URL or data uri. - Type - ID - Attributes - Links ###### Archive Contact Archive a contact. - Type - ID - External ID ###### Attach Contact to Company Associate a company with a contact. - Type - ID - Name - App ID - Plan - Company ID - Remote Created At - Created At - Updated At - Last Request At - Size - Website - Industry - Monthly Spend - Session Count - User Count - Custom Attributes - Tags - Segments ###### Attach Tag to Ticket Tag a ticket. - Type - ID - Name - Applied At - Applied By ###### Create Contact Create a contact. - Role - External ID - Email - Phone - Name - Avatar - Signed Up At - Last Seen At - Owner ID - Unsubscribed From Emails - Custom Attributes ###### Create Note Create a note. - Body - Admin ID ###### Create or Update Company Create or update a company. - Name - Company ID - Plan - Size - Website - Industry - Custom Attributes - Remote Created At - Monthly Spend ###### Create Ticket Create a ticket. - Ticket Type - Contacts - Company ID - Created At - Assignment ###### Delete Company Remove a company. - ID - Object - Deleted ###### Delete Contact Remove a contact. - Type - ID - External ID ###### Delete Ticket Remove a ticket. - ID - Object - Deleted ###### Detach Contact from Company Detach a company from a contact. - Type - ID - Name - App ID - Plan - Company ID - Remote Created At - Created At - Updated At - Last Request At - Size - Website - Industry - Monthly Spend - Session Count - User Count - Custom Attributes - Tags - Segments ###### Get List of Companies Obtain a list of all companies. - Type - ID - Name - App ID - Plan - Company ID - Remote Created At - Created At - Updated At - Last Request At - Size - Website - Industry - Monthly Spend - Session Count - User Count - Custom Attributes - Tags - Segments ###### Get List of Company's Contacts Obtain a list of contacts that belong to a company. - Type - ID - External ID - Workspace ID - Role - Email - Email Domain - Phone - Name - Owner ID - Has Hard Bounced - Marked Email As Spam - Unsubscribed From Emails - Created At - Updated At - Signed Up At - Last Seen At - Last Replied At - Last Contacted At - Last Email Opened At - Last Email Clicked At - Language Override - Browser - Browser Version - Browser Language - Os - Android App Name - Android App Version - Android Device - Android Os Version - Android Sdk Version - Android Last Seen At - Ios App Name - Ios App Version - Ios Device - Ios Os Version - Ios Sdk Version - Ios Last Seen At - Custom Attributes - Avatar - Tags - Notes - Companies - Location - Social Profiles ###### Get List of Company's Segments Obtain a list of segments that belong to a company. - Type - ID - Name - Created At - Updated At - Person Type - Count ###### Get List of Contact's Companies Obtain a list of a contact's companies. - Type - Companies - Total Count - Pages ###### Get List of Contact's Notes Obtain a list of notes associated to a contact. - Type - ID - Created At - Contact - Author - Body ###### Get List of Contact's Segments Obtain a list of segments associated to a contact. - Type - ID - Name - Created At - Updated At - Person Type - Count ###### Get List of Contact's Tags Obtain a list of tags attached to a contact. - Type - ID - Name - Applied At - Applied By ###### Get List of Contacts Obtain a list of contacts. - Type - ID - External ID - Workspace ID - Role - Email - Email Domain - Phone - Name - Owner ID - Has Hard Bounced - Marked Email As Spam - Unsubscribed From Emails - Created At - Updated At - Signed Up At - Last Seen At - Last Replied At - Last Contacted At - Last Email Opened At - Last Email Clicked At - Language Override - Browser - Browser Version - Browser Language - Os - Android App Name - Android App Version - Android Device - Android Os Version - Android Sdk Version - Android Last Seen At - Ios App Name - Ios App Version - Ios Device - Ios Os Version - Ios Sdk Version - Ios Last Seen At - Custom Attributes - Avatar - Tags - Notes - Companies - Location - Social Profiles ###### Get List of Tickets Obtain a list of tickets. - Type - Tickets - Total Count - Pages ###### Merge Lead and User Combine a contact with a role of a lead into a contact with a role of a user. - Type - ID - External ID - Workspace ID - Role - Email - Email Domain - Phone - Name - Owner ID - Has Hard Bounced - Marked Email As Spam - Unsubscribed From Emails - Created At - Updated At - Signed Up At - Last Seen At - Last Replied At - Last Contacted At - Last Email Opened At - Last Email Clicked At - Language Override - Browser - Browser Version - Browser Language - Os - Android App Name - Android App Version - Android Device - Android Os Version - Android Sdk Version - Android Last Seen At - Ios App Name - Ios App Version - Ios Device - Ios Os Version - Ios Sdk Version - Ios Last Seen At - Custom Attributes - Avatar - Tags - Notes - Companies - Location - Social Profiles ###### Remove Tag from Ticket Remove a tag from a ticket. - Type - ID - Name - Applied At - Applied By ###### Reply to Ticket Reply to a ticket with a message from an admin or on behalf of a contact, or with a note for admins. - Type - ID - Part Type - Body - Created At - Updated At - Author - Attachments - Redacted ###### Retrieve Company Grab all details about a company. - Type - ID - Name - App ID - Plan - Company ID - Remote Created At - Created At - Updated At - Last Request At - Size - Website - Industry - Monthly Spend - Session Count - User Count - Custom Attributes - Tags - Segments ###### Retrieve Contact Grab all details about a contact. - Type - ID - External ID - Workspace ID - Role - Email - Email Domain - Phone - Name - Owner ID - Has Hard Bounced - Marked Email As Spam - Unsubscribed From Emails - Created At - Updated At - Signed Up At - Last Seen At - Last Replied At - Last Contacted At - Last Email Opened At - Last Email Clicked At - Language Override - Browser - Browser Version - Browser Language - Os - Android App Name - Android App Version - Android Device - Android Os Version - Android Sdk Version - Android Last Seen At - Ios App Name - Ios App Version - Ios Device - Ios Os Version - Ios Sdk Version - Ios Last Seen At - Custom Attributes - Avatar - Tags - Notes - Companies - Location - Social Profiles ###### Retrieve Note Grab all details about a note. - Type - ID - Created At - Contact - Author - Body ###### Retrieve Ticket Grab all details about a ticket. - Type - ID - Ticket ID - Category - Ticket Attributes - Ticket State - Ticket Type - Contacts - Admin Assignee ID - Team Assignee ID - Created At - Updated At - Open - Snoozed Until - Linked Objects - Ticket Parts - Is Shared ###### Scroll Over Companies Iterate over all companies in a dataset. - Type - ID - Name - App ID - Plan - Company ID - Remote Created At - Created At - Updated At - Last Request At - Size - Website - Industry - Monthly Spend - Session Count - User Count - Custom Attributes - Tags - Segments ###### Search for Contacts Search for contacts. - Type - Data - Total Count - Pages ###### Unarchive Contact Restore a previously archived contact. - Type - ID - External ID ###### Update Contact Modify a contact's details. - Role - External ID - Email - Phone - Name - Avatar - Signed Up At - Last Seen At - Owner ID - Unsubscribed From Emails - Custom Attributes ###### Update Ticket Modify a ticket's details. - Ticket Attributes - Ticket State ID - Company ID - Open - Is Shared - Snoozed Until - Admin ID - Assignee ID [View all](/content/apps/intercom/integrate/klaviyo#/index.html) Not just software—partnership ## Expert support included MESA includes hands-on support from automation experts who know how to get things done. ### Free workflow setup We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week. ### Fast response times Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours. ### Managed services available Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows. ### Real humans, always Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows. ## Integrate Intercom with Klaviyo today. Enjoy a 7-day free trial. Get your first workflow in minutes. [Try MESA today →](/content/pricing/index.html) MESA AI assistant +× Describe your task... You've known what your store should be doing. Now it can. Describe the task then MESA handles it from there.