Connect Hulk Product Options to Loop Returns and automate your tasks

Why integrate Hulk Product Options with Loop Returns

The Hulk Product Options to Loop Returns integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Route orders by the collection their options come from

Hulk applies option sets at the collection level, so each order carries context about its product group. MESA reads that context and routes accordingly — wedding products to one team, B2B to another, custom to a third.

Start email flows based on the options customers chose

Hulk's Enterprise plan connects natively to Klaviyo and Mailchimp. MESA extends that link — when a customer selects a specific option, it triggers the right email sequence, updates their segment, or kicks off a post-purchase flow.

Watch stock levels across every custom option variant

Hulk tracks stock at the option variant level and surfaces availability in real time. MESA monitors those levels and fires a reorder alert or team notification before a popular customization goes unavailable.

Update Shopify customer records when a return is initiated

When a customer starts a return in Loop, MESA updates their Shopify record with the relevant details — return reason, product, order value. Your team and connected tools have the full picture before the return is even completed.

Trigger retention workflows the moment a return is filed

When a customer initiates a return in Loop, MESA kicks off the right response — a Klaviyo win-back flow, a Slack alert to the right team member, a loyalty point adjustment in Rivo. You act on the signal while the customer relationship is still recoverable.

Route high-value return events to your team before they escalate

When a VIP customer, a large-order return, or a repeat returner is flagged in Loop, MESA notifies the right person through Slack or email with the order context already attached. Your team responds before the situation becomes a churn event.

Build any Hulk Product Options and Loop Returns automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Label Created or Updated

• Starts when a label is created or modified.
  • Topic
  • Trigger
  • Return ID
  • Order ID
  • Provider Order ID
  • Carrier
  • Tracking Number
  • Label Status
  • Label Updated At

Restock Requested

• Starts when a restock is requested.
  • Topic
  • Trigger
  • ID
  • Order ID
  • Provider Order ID
  • Restock Items

Return Created or Updated

• Starts when a return is created or modified.
  • Topic
  • Trigger
  • ID
  • State
  • Created At
  • Order ID
  • Order Name
  • Provider Order ID
  • Order Number
  • Customer
  • Currency
  • Return Product Total
  • Return Discount Total
  • Return Tax Total
  • Return Total
  • Return Credit Total
  • Exchange Product Total
  • Exchange Discount Total
  • Exchange Tax Total
  • Exchange Total
  • Exchange Credit Total
  • Gift Card
  • Handling Fee
  • Refund
  • Upsell
  • Line Items
  • Exchanges
  • Carrier
  • Tracking Number
  • Label Status
  • Label Updated At

Order Created

• Starts when a Shopify order with line item details is created.
  • Fields
  • Variant ID
  • Quantity
  • Title
  • Sku
  • Price
  • Properties
  • Applied Discount

Cancel Return

• Cancel a return.

Close Return

• Close a return.

Create Blacklist

• Create a blacklist.
  • Type
  • Value
  • Secondary Value

Create Order Link

• Generate an order link that will take the user directly to their order.
  • Designation
  • Name
  • Zip

Create Whitelist

• Create a whitelist.
  • Type
  • Value
  • Secondary Value

Delete Blacklist

• Remove a blacklist.

Delete Whitelist

• Remove a whitelist.

Flag Return

• Mark a return.

List Blacklist

• Obtain a list of blacklists.
  • Current Page
  • Data
  • From
  • Last Page
  • Next Page URL
  • Path
  • Per Page
  • Prev Page URL
  • To
  • Total

List Details of Return

• Obtain a list of return details.
  • ID
  • Created At
  • Order ID
  • Order Name
  • Order Number
  • State
  • Currency
  • Refund
  • Gift Card
  • Exchange
  • Return Total
  • Line Items
  • Customer Email
  • Carrier
  • Label Status
  • Label Updated At
  • Tracking Number

List Packages Return

• Obtain a list of all packages by tracking statuses or timeframe.
  • ID
  • Created At
  • Updated At
  • Return Line Item ID
  • Order ID
  • Order Name
  • State
  • Customer Email
  • Title
  • Sku
  • Carrier
  • Label Status
  • Label Updated At
  • Tracking Number

List Returns Return

• Obtain a list of returns that were created within a given timeframe.
  • ID
  • State
  • Created At
  • Updated At
  • Order ID
  • Order Name
  • Provider Order ID
  • Order Number
  • Customer
  • Currency
  • Return Product Total
  • Return Discount Total
  • Return Tax Total
  • Return Total
  • Return Credit Total
  • Exchange Product Total
  • Exchange Discount Total
  • Exchange Tax Total
  • Exchange Total
  • Exchange Credit Total
  • Gift Card
  • Handling Fee
  • Refund
  • Upsell
  • Line Items
  • Exchanges
  • Carrier
  • Tracking Number
  • Label Status
  • Label Updated At

List Whitelist

• Obtain a list of whitelists.
  • Current Page
  • Data
  • From
  • Last Page
  • Next Page URL
  • Path
  • Per Page
  • Prev Page URL
  • To
  • Total

Process Return

• Return the funds to the customer.

Retrieve Blacklist

• Grab all details about the blacklist.
  • ID
  • Created At
  • Type
  • Value
  • Secondary Value

Retrieve Whitelist

• Grab all details about the whitelist.
  • ID
  • Created At
  • Type
  • Value
  • Secondary Value

Get List of Orders

• Obtain a list of Shopify Orders that have Hulk Product Options fields.
  • Line Items
  • Order

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

Integrate Hulk Product Options with Loop Returns today.

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