# Connect Help Scout to Recharge and automate your tasks Describe to build Activity reports Fully supported MESA's Help Scout to Recharge integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes. [Try MESA for free](/content/pricing/index.html) ★★★★★ 4.9 rating on Shopify App Store Start when... Personalize with built-in tools... Then, do this... Trusted by 1,000+ Shopify merchants ## Why integrate Help Scout with Recharge The Help Scout to Recharge integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code. [Customer experience →](/content/solutions/customer-experience/index.html) ### Give your support team full Shopify context on every conversation When a customer reaches out in Help Scout, MESA pulls their Shopify order history, tags, and customer details into the conversation. Your team responds with the full picture without switching between tools to find it. [Data integration →](/content/solutions/data-integration/index.html) ### Create and update Shopify customer records from Help Scout conversations When a key detail is captured or a contact is updated in Help Scout, MESA writes it to the corresponding Shopify customer record. Your store and your support platform stay in sync without anyone reconciling them manually. [Fulfillment operations →](/content/solutions/fulfillment-operations/index.html) ### Trigger Help Scout conversations from Shopify order and fulfillment events When an order ships, a delivery is delayed, or a return is filed in Shopify, MESA opens or updates the right Help Scout conversation automatically. Your support team gets ahead of customer questions before they arrive. [Customer experience →](/content/solutions/customer-experience/index.html) ### Stay ahead of subscription churn When a payment fails or a subscription is paused, MESA triggers the right response automatically — a follow-up task, a tag update, a notification to your team. Retention actions happen before revenue slips away. [Data integration →](/content/solutions/data-integration/index.html) ### Keep subscriber records accurate across tools Every subscription change in Recharge — new, upgraded, cancelled, or paused — updates the matching record in your CRM, spreadsheet, or data warehouse. Your team always works from current data. [Order automation →](/content/solutions/order-automation/index.html) ### Alert your team to high-value subscriber events When a subscriber hits a milestone, upgrades their plan, or cancels after a long tenure, MESA sends a targeted alert to Slack or email. Your team can act while the moment still matters. ## Build any Help Scout and Recharge automation MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running. ###### Address Created Starts when an address is created. ###### Address Updated Starts when an address is modified. ###### Charge Created Starts when a charge is created. ###### Charge Deleted Starts when a charge is removed. ###### Charge Failed Starts when a charge failed. ###### Charge Max Retries Reached Starts when a charge reached its' maxed retry. ###### Charge Paid Starts when a charge is processed. ###### Charge Refunded Starts when a charge is refunded. ###### Charge Uncaptured Starts when a charge is uncaptured. ###### Charge Upcoming Starts when a charge is due soon. ###### Charge Updated Starts when a charge is modified. ###### Checkout Processed Starts when a checkout is processed. ###### Customer Activated Starts when a customer account is enabled. ###### Customer Created Starts when a customer is created. ###### Customer Deactivated Starts when a customer account is terminated. ###### Customer Deleted Starts when a customer is removed. ###### Customer Payment Method Updated Starts when a customer's payment method is modified. ###### Customer Updated Starts when a customer account is modified. ###### One-time Product Created Starts when an one time product is created. ###### One-time Product Deleted Starts when an one time product is removed. ###### One-time Product Updated Starts when an one time product is modified. ###### Order Cancelled Starts when an order is cancelled. ###### Order Created Starts when an order is created. ###### Order Deleted Starts when an order is removed. ###### Order Payment Captured Starts when an order's payment is captured. ###### Order Processed Starts when an order is processed. ###### Order Success Starts when an order is a success. ###### Order Upcoming Starts when an order is upcoming. ###### Order Updated Starts when an order is modified. ###### Product Created Starts when a product is created. ###### Product Deleted Starts when a product is removed. ###### Product Updated Starts when a product is modified. ###### Subscription Activated Starts when a subscription is enabled. ###### Subscription Cancelled Starts when a subscription is cancelled. ###### Subscription Created Starts when a subscription is created. ###### Subscription Deleted Starts when a subscription is removed. ###### Subscription Skipped Starts when a subscription is skipped. ###### Subscription Swapped Starts when a subscription is swapped. ###### Subscription Unskipped Starts when a subscription is unskipped. ###### Subscription Updated Starts when a subscription is modified. ###### Beacon Chat Chat Created Starts when a chat is created. - ID - Customer ID - Created At - Threads ###### Beacon Chat Customer Replied Starts when a customer replies to a Beacon Chat message. - ID - Customer ID - Created At - Threads ###### Conversation Agent Reply Created Starts when a conversation agent reply is created. - ID - Number - Threads - Type - Folder ID - Status - State - Subject - Preview - Mailbox ID - Assignee - Created By - Created At - Closed By - Closed By User - Closed At - User Updated At - Customer Waiting Since - Source - Tags - Cc - Bcc - Primary Customer - Snooze - Next Event - Custom Fields - Embedded - Links ###### Conversation Assigned Starts when a conversation is assigned. - ID - Number - Threads - Type - Folder ID - Status - State - Subject - Preview - Mailbox ID - Assignee - Created By - Created At - Closed By - Closed By User - Closed At - User Updated At - Customer Waiting Since - Source - Tags - Cc - Bcc - Primary Customer - Snooze - Next Event - Custom Fields - Embedded - Links ###### Conversation Created Starts when a conversation is created. - ID - Number - Threads - Type - Folder ID - Status - State - Subject - Preview - Mailbox ID - Assignee - Created By - Created At - Closed By - Closed By User - Closed At - User Updated At - Customer Waiting Since - Source - Tags - Cc - Bcc - Primary Customer - Snooze - Next Event - Custom Fields - Embedded - Links ###### Conversation Custom Fields Changed Starts when a conversation custom field is changed. - ID - Number - Threads - Type - Folder ID - Status - State - Subject - Preview - Mailbox ID - Assignee - Created By - Created At - Closed By - Closed By User - Closed At - User Updated At - Customer Waiting Since - Source - Tags - Cc - Bcc - Primary Customer - Snooze - Next Event - Custom Fields - Embedded - Links ###### Conversation Customer Reply Created Starts when a customer reply is created. - ID - Number - Threads - Type - Folder ID - Status - State - Subject - Preview - Mailbox ID - Assignee - Created By - Created At - Closed By - Closed By User - Closed At - User Updated At - Customer Waiting Since - Source - Tags - Cc - Bcc - Primary Customer - Snooze - Next Event - Custom Fields - Embedded - Links ###### Conversation Deleted Starts when a conversation is deleted. ###### Conversation Merged Starts when a conversation is merged. - ID - Number - Threads - Type - Folder ID - Status - State - Subject - Preview - Mailbox ID - Assignee - Created By - Created At - Closed By - Closed By User - Closed At - User Updated At - Customer Waiting Since - Source - Tags - Cc - Bcc - Primary Customer - Snooze - Next Event - Custom Fields - Embedded - Links ###### Conversation Moved Starts when a conversation is moved. - ID - Number - Threads - Type - Folder ID - Status - State - Subject - Preview - Mailbox ID - Assignee - Created By - Created At - Closed By - Closed By User - Closed At - User Updated At - Customer Waiting Since - Source - Tags - Cc - Bcc - Primary Customer - Snooze - Next Event - Custom Fields - Embedded - Links ###### Conversation Note Created Starts when a conversation note is created. - ID - Number - Threads - Type - Folder ID - Status - State - Subject - Preview - Mailbox ID - Assignee - Created By - Created At - Closed By - Closed By User - Closed At - User Updated At - Customer Waiting Since - Source - Tags - Cc - Bcc - Primary Customer - Snooze - Next Event - Custom Fields - Embedded - Links ###### Conversation Status Changed Starts when a conversation status is changed. - ID - Number - Threads - Type - Folder ID - Status - State - Subject - Preview - Mailbox ID - Assignee - Created By - Created At - Closed By - Closed By User - Closed At - User Updated At - Customer Waiting Since - Source - Tags - Cc - Bcc - Primary Customer - Snooze - Next Event - Custom Fields - Embedded - Links ###### Conversation Tags Updated Starts when a conversation tag is updated. - ID - Number - Threads - Type - Folder ID - Status - State - Subject - Preview - Mailbox ID - Assignee - Created By - Created At - Closed By - Closed By User - Closed At - User Updated At - Customer Waiting Since - Source - Tags - Cc - Bcc - Primary Customer - Snooze - Next Event - Custom Fields - Embedded - Links ###### Customer Created Starts when a customer is created. - ID - First Name - Last Name - Emails - Created At - Photo URL - Phone - Job Title - Organization - Background - Social Profiles - Address ###### Customer Deleted Starts when a customer is deleted. - ID - First Name - Last Name - Emails - Created At - Photo URL - Phone - Job Title - Organization - Background - Social Profiles - Address ###### Customer Updated Starts when a customer is updated. - ID - First Name - Last Name - Emails - Created At - Photo URL - Phone - Job Title - Organization - Background - Social Profiles - Address ###### Message Survey Response Received Starts when a response to a message survey is received. - ID - Conversation ID - Rating - Comment - Submitted At ###### Satisfaction Ratings Starts when a satisfaction rating is given. - Rating ID - Conversation ID - Score - Comment - Created At ###### Tag Created Starts when a tag is created. - ID - Tag - Color ###### Tag Deleted Starts when a tag is deleted. - ID - Tag - Color ###### Tag Updated Starts when a tag is updated. - ID - Tag - Color ###### Activate Subscription Enable a subscription. - ID - Address ID - Customer ID - Analytics Data - Cancellation Reason - Cancellation Reason Comments - Cancelled At - Charge Interval Frequency - Created At - Expire After Specific Number Of Charges - External Product ID - External Variant ID - Has Queued Charges - Is Prepaid - Is Skippable - Is Swappable - Max Retries Reached - Next Charge Scheduled At - Order Day Of Month - Order Day Of Week - Order Interval Frequency - Order Interval Unit - Properties - Price - Product Title - Quantity - Sku - Sku Override - Status - Updated At - Variant Title ###### Apply Discount to Charge Apply a discount to a charge. - ID - Address ID - Analytics Data - Billing Address - Client Details - Customer - Discounts - Error - Error Type - External Order ID - External Transaction ID - Has Uncommitted Changes - Line Items - Note - Order Attributes - Payment Processor - Scheduled At - Shipping Address - Shipping Lines - Status - Subtotal Price - Tags - Tax Lines - Total Discounts - Total Line Items Price - Total Price - Total Refunds - Total Tax - Total Weight Grams - Type - Updated At - Created At - Currency ###### Cancel Subscription Cancel a subscription. - ID - Address ID - Customer ID - Analytics Data - Cancellation Reason - Cancellation Reason Comments - Cancelled At - Charge Interval Frequency - Created At - Expire After Specific Number Of Charges - External Product ID - External Variant ID - Has Queued Charges - Is Prepaid - Is Skippable - Is Swappable - Max Retries Reached - Next Charge Scheduled At - Order Day Of Month - Order Day Of Week - Order Interval Frequency - Order Interval Unit - Properties - Price - Product Title - Quantity - Sku - Sku Override - Status - Updated At - Variant Title ###### Capture a Charge Capture funds of a previously authorized charge. - ID - Address ID - Analytics Data - Billing Address - Client Details - Customer - Discounts - Error - Error Type - External Order ID - External Transaction ID - Has Uncommitted Changes - Line Items - Note - Order Attributes - Payment Processor - Scheduled At - Shipping Address - Shipping Lines - Status - Subtotal Price - Tags - Tax Lines - Total Discounts - Total Line Items Price - Total Price - Total Refunds - Total Tax - Total Weight Grams - Type - Updated At - Created At - Currency ###### Change Subscription's Address Adjust a subscription's address. - ID - Address ID - Customer ID - Analytics Data - Cancellation Reason - Cancellation Reason Comments - Cancelled At - Charge Interval Frequency - Created At - Expire After Specific Number Of Charges - External Product ID - External Variant ID - Has Queued Charges - Is Prepaid - Is Skippable - Is Swappable - Max Retries Reached - Next Charge Scheduled At - Order Day Of Month - Order Day Of Week - Order Interval Frequency - Order Interval Unit - Properties - Price - Product Title - Quantity - Sku - Sku Override - Status - Updated At - Variant Title ###### Change Subscription's Next Charge Date Adjust a subscription's next charge date. - ID - Address ID - Customer ID - Analytics Data - Cancellation Reason - Cancellation Reason Comments - Cancelled At - Charge Interval Frequency - Created At - Expire After Specific Number Of Charges - External Product ID - External Variant ID - Has Queued Charges - Is Prepaid - Is Skippable - Is Swappable - Max Retries Reached - Next Charge Scheduled At - Order Day Of Month - Order Day Of Week - Order Interval Frequency - Order Interval Unit - Properties - Price - Product Title - Quantity - Sku - Sku Override - Status - Updated At - Variant Title ###### Clone Order Duplicate an order. - ID - Address ID - Billing Address - Charge - Client Details - Created At - Currency - Customer - Discounts - External Cart Token - External Order ID - External Order Number - Is Prepaid - Line Items - Note - Order Attributes - Processed At - Scheduled At - Shipping Address - Shipping Lines - Status - Subtotal Price - Tags - Tax Lines - Taxable - Total Discounts - Total Line Items Price - Total Price - Total Refunds - Total Tax - Total Weight Grams - Updated At - Type ###### Create Address Create a new address. - Address 1 - Address 2 - City - Company - Country - Created At - Country Code - Customer ID - Discount ID - First Name - Last Name - Order Attributes - Phone - Presentment Currency - Shipping Lines Override - Updated At - Zip - Province - Order Note ###### Create Charge Create a new charge. - Payment Processor - Payment Token - Payment Type ###### Create Charge Metafield Create a charge metafield. - Metafield ###### Create Checkout Create a new checkout. - Analytics Data - Applied Discounts - Billing Address - Email - External Checkout ID - External Checkout Source - Line Items - Note - Order Attributes - Shipping Address ###### Create Customer Create a customer. - First Name - Last Name - Email - External Customer ID ###### Create Customer Metafield Create a customer metafield. - Metafield ###### Create Customer Notification Send a notification to a customer. - Type - Template Type - Template Vars ###### Create Discount Create a discount. - Applies To - Channel Settings - Code - Status - Usage Limits - Value - Value Type - Ends At - External Discount ID - Prerequisite Subtotal Min - Starts At ###### Create One-time Create an one-time. - Address ID - Add To Next Charge - External Product ID - External Variant ID - Price - Next Charge Scheduled At - Product Title - Properties - Quantity - Sku ###### Create One-time Address Create an one-time address. - Address ID - Next Charge Scheduled At - Price - Product Title - Properties - Quantity - External Variant ID - Add To Next Charge - Sku ###### Create Order Metafield Create an order metafield. - Metafield ###### Create Subscription Create a subscription. - Address ID - Charge Interval Frequency - Next Charge Scheduled At - Order Interval Frequency - Order Interval Unit - Properties - External Variant ID - Quantity - Order Day Of Week - Order Day Of Month - Status - External Product ID - Product Title - Price - Expire After Specific Number Of Charges ###### Create Subscription Metafield Create a subscription metafield. - Metafield ###### Delete Address Remove an address. ###### Delete Customer Remove a customer. ###### Delete Discount Remove a discount. ###### Delete Metafield Remove a metafield. ###### Delete One-time Remove a one-time. ###### Delete Order Remove an order. ###### Delete Subscription Remove a subscription. ###### Filter by Order Count of Subscription Check that the order's count in the duration of the customer's subscription is equal to or is included in the number(s) that you set for. ###### Get List of Addresses Obtain a list of all addresses. This action will return 50 results by default, with a maximum of 250. - ID - Address 1 - Address 2 - City - Company - Country Code - Created At - Customer ID - Discounts - First Name - Last Name - Order Note - Payment Method ID - Phone - Presentment Currency - Province - Shipping Lines Conserved - Shipping Lines Override - Updated At - Zip ###### Get List of Charges Obtain a list of charges. This action will return 50 results by default, with a maximum of 250. - ID - Address ID - Analytics Data - Billing Address - Client Details - Customer - Discounts - Error - Error Type - External Order ID - External Transaction ID - Has Uncommitted Changes - Line Items - Note - Order Attributes - Payment Processor - Scheduled At - Shipping Address - Shipping Lines - Status - Subtotal Price - Tags - Tax Lines - Total Discounts - Total Line Items Price - Total Price - Total Refunds - Total Tax - Total Weight Grams - Type - Updated At - Created At - Currency ###### Get List of Customer Delivery Schedules Obtain a list of delivery schedules for a specific customer. This action will return 50 results by default, with a maximum of 250. - Customer - Deliveries ###### Get List of Customers Obtain a list of customers. This action will return 50 results by default, with a maximum of 250. - ID - Analytics Data - Created At - Email - External Customer ID - First Charge Processed At - First Name - Has Card Error In Dunning - Has Valid Payment Method - Hash - Last Name - Subscriptions Active Count - Subscriptions Total Count - Updated At ###### Get List of Discounts Obtain a list of all discounts. This action will return 50 results by default, with a maximum of 250. - Applies To - Channel Settings - Code - Created At - External Discount ID - Ends At - External Discount Source - ID - Prerequisite Subtotal Min - Starts At - Status - Updated At - Usage Limits - Value - Value Type ###### Get List of Metafields Obtain a list of all metafields. This action will return 50 results by default, with a maximum of 250. - ID - Created At - Description - Key - Namespace - Owner ID - Owner Resource - Updated At - Value - Value Type ###### Get List of One-times Obtain a list of one-times. This action will return 50 results by default, with a maximum of 250. - ID - Address ID - Customer ID - Created At - External Product ID - External Variant ID - Next Charge Scheduled At - Price - Product Title - Properties - Quantity - Sku - Sku Override - Updated At - Variant Title ###### Get List of Orders Obtain a list of orders. This action will return 50 results by default, with a maximum of 250. - ID - Address ID - Billing Address - Charge - Client Details - Created At - Currency - Customer - Discounts - External Cart Token - External Order ID - External Order Number - Is Prepaid - Line Items - Note - Order Attributes - Processed At - Scheduled At - Shipping Address - Shipping Lines - Status - Subtotal Price - Tags - Tax Lines - Taxable - Total Discounts - Total Line Items Price - Total Price - Total Refunds - Total Tax - Total Weight Grams - Updated At - Type ###### Get List of Payment Methods Obtain a list of payment methods. - ID - Customer ID - Created At - Default - Payment Details - Payment Type - Processor Customer Token - Processor Name - Processor Payment Method Token - Status - Status Reason - Updated At ###### Get List of Subscriptions Obtain a list of subscriptions. This action will return 50 results by default, with a maximum of 250. - ID - Address ID - Customer ID - Analytics Data - Cancellation Reason - Cancellation Reason Comments - Cancelled At - Charge Interval Frequency - Created At - Expire After Specific Number Of Charges - External Product ID - External Variant ID - Has Queued Charges - Is Prepaid - Is Skippable - Is Swappable - Max Retries Reached - Next Charge Scheduled At - Order Day Of Month - Order Day Of Week - Order Interval Frequency - Order Interval Unit - Properties - Price - Product Title - Quantity - Sku - Sku Override - Status - Updated At - Variant Title ###### Orders Count Receive a total number of orders placed by the customer's email address. - Count ###### Process a Charge Process a charge. - ID - Address ID - Analytics Data - Billing Address - Client Details - Customer - Discounts - Error - Error Type - External Order ID - External Transaction ID - Has Uncommitted Changes - Line Items - Note - Order Attributes - Payment Processor - Scheduled At - Shipping Address - Shipping Lines - Status - Subtotal Price - Tags - Tax Lines - Total Discounts - Total Line Items Price - Total Price - Total Refunds - Total Tax - Total Weight Grams - Type - Updated At - Created At - Currency ###### Refund a Charge Issue a refund for a charge. ###### Remove Discount from Charge Take off a discount from a charge. - ID - Address ID - Analytics Data - Billing Address - Client Details - Customer - Discounts - Error - Error Type - External Order ID - External Transaction ID - Has Uncommitted Changes - Line Items - Note - Order Attributes - Payment Processor - Scheduled At - Shipping Address - Shipping Lines - Status - Subtotal Price - Tags - Tax Lines - Total Discounts - Total Line Items Price - Total Price - Total Refunds - Total Tax - Total Weight Grams - Type - Updated At - Created At - Currency ###### Retrieve Address Grab all details about the address. - ID - Address 1 - Address 2 - City - Company - Country Code - Created At - Customer ID - Discounts - First Name - Last Name - Order Note - Payment Method ID - Phone - Presentment Currency - Province - Shipping Lines Conserved - Shipping Lines Override - Updated At - Zip ###### Retrieve Charge Grab all details about a charge. - ID - Address ID - Analytics Data - Billing Address - Client Details - Customer - Discounts - Error - Error Type - External Order ID - External Transaction ID - Has Uncommitted Changes - Line Items - Note - Order Attributes - Payment Processor - Scheduled At - Shipping Address - Shipping Lines - Status - Subtotal Price - Tags - Tax Lines - Total Discounts - Total Line Items Price - Total Price - Total Refunds - Total Tax - Total Weight Grams - Type - Updated At - Created At - Currency ###### Retrieve Checkout Grab all details about the checkout. - Charge ID - Applied Discounts - Billing Address - Completed At - Created At - Currency - Email - External Checkout ID - External Checkout Source - External Customer ID - External Transaction ID - Line Items - Note - Notification Preferences - Order Attributes - Payment Processor - Requires Shipping - Shipping Address - Subtotal Price - Tax Lines - Taxable - Taxes Included - Token - Total Price - Analytics Data - Total Tax - Updated At ###### Retrieve Checkout Shipping Rates Get a list with details about checkout shipping rates. - Checkout - Code - Delivery Range - Description - Handle - Name - Phone Required - Price - Title ###### Retrieve Customer Grab all details about the customer. - ID - Analytics Data - Created At - Email - External Customer ID - First Charge Processed At - First Name - Has Card Error In Dunning - Has Valid Payment Method - Hash - Last Name - Subscriptions Active Count - Subscriptions Total Count - Updated At ###### Retrieve Discount Grab all details about the discount. - Ids - Purchase Item Type - Resource ###### Retrieve Metafield Grab all details about the metafield. - ID - Created At - Description - Key - Namespace - Owner ID - Owner Resource - Updated At - Value - Value Type ###### Retrieve One-time Grab all details about the one time. - ID - Address ID - Customer ID - Created At - External Product ID - External Variant ID - Next Charge Scheduled At - Price - Product Title - Properties - Quantity - Sku - Sku Override - Updated At - Variant Title ###### Retrieve Order Grab all details about the order. - ID - Address ID - Billing Address - Charge - Client Details - Created At - Currency - Customer - Discounts - External Cart Token - External Order ID - External Order Number - Is Prepaid - Line Items - Note - Order Attributes - Processed At - Scheduled At - Shipping Address - Shipping Lines - Status - Subtotal Price - Tags - Tax Lines - Taxable - Total Discounts - Total Line Items Price - Total Price - Total Refunds - Total Tax - Total Weight Grams - Updated At - Type ###### Retrieve Order's Count of Subscription Grab an order's count in the duration of the customer's subscription. - Count ###### Retrieve Payment Method Grab all details about a payment method. - ID - Customer ID - Created At - Default - Payment Details - Payment Type - Processor Customer Token - Processor Name - Processor Payment Method Token - Status - Status Reason - Updated At ###### Retrieve Subscription Grab all details about the subscription. - ID - Address ID - Customer ID - Analytics Data - Cancellation Reason - Cancellation Reason Comments - Cancelled At - Charge Interval Frequency - Created At - Expire After Specific Number Of Charges - External Product ID - External Variant ID - Has Queued Charges - Is Prepaid - Is Skippable - Is Swappable - Max Retries Reached - Next Charge Scheduled At - Order Day Of Month - Order Day Of Week - Order Interval Frequency - Order Interval Unit - Properties - Price - Product Title - Quantity - Sku - Sku Override - Status - Updated At - Variant Title ###### Skip a Charge Not process the charge. - ID - Address ID - Analytics Data - Billing Address - Client Details - Customer - Discounts - Error - Error Type - External Order ID - External Transaction ID - Has Uncommitted Changes - Line Items - Note - Order Attributes - Payment Processor - Scheduled At - Shipping Address - Shipping Lines - Status - Subtotal Price - Tags - Tax Lines - Total Discounts - Total Line Items Price - Total Price - Total Refunds - Total Tax - Total Weight Grams - Type - Updated At - Created At - Currency ###### Unskip a Charge Process a previously skipped charge. - ID - Address ID - Analytics Data - Billing Address - Client Details - Customer - Discounts - Error - Error Type - External Order ID - External Transaction ID - Has Uncommitted Changes - Line Items - Note - Order Attributes - Payment Processor - Scheduled At - Shipping Address - Shipping Lines - Status - Subtotal Price - Tags - Tax Lines - Total Discounts - Total Line Items Price - Total Price - Total Refunds - Total Tax - Total Weight Grams - Type - Updated At - Created At - Currency ###### Update Address Modify an address. - Address 1 - Address 2 - City - Company - Country Code - Discounts - First Name - Last Name - Order Note - Payment Method ID - Phone - Province - Zip ###### Update Checkout Modify a checkout's details. - Analytics Data - Applied Discounts - Billing Address - Email - External Checkout ID - External Checkout Source - Line Items - Note - Order Attributes - Shipping Address ###### Update Customer Modify a customer's details. - First Name - Last Name - Email - External Customer ID ###### Update Discount Modify a discount's details. - Applies To - Channel Settings - Code - Created At - External Discount ID - Ends At - External Discount Source - ID - Prerequisite Subtotal Min - Starts At - Status - Usage Limits - Value - Value Type ###### Update Metafield Modify a metafield's details. ###### Update One-time Modify an one-time's details. - Address ID - External Variant ID - Next Charge Scheduled At - Price - Product Title - Properties - Quantity - Sku - Variant Title ###### Update Order Modify an order's details. - Billing Address - Customer - Line Items - Scheduled At - Shipping Address - Status ###### Update Subscription Modify a subscription's details. - Commit Update - Charge Interval Frequency - Expire After Specific Number Of Charges - External Variant ID - Order Day Of Month - Order Day Of Week - Order Interval Frequency - Order Interval Unit - Price - Product Title - Properties - Quantity - Sku - Sku Override - Variant Title - Presentment Currency ###### Add Customer Thread to Conversation Adds a customer thread to a conversation. - ID ###### Add Note to Conversation Add a note to a conversation. - ID ###### Create Chat Thread Start a chat thread. - Customer - Text - Imported - Created At - Attachments ###### Create Conversation Create a conversation in an inbox with at least one thread. - Customer - Subject - Auto Reply - Imported - Type - Assign To - Mailbox ID - Status - Created At - Threads - Tags - Fields - User - Closed At ###### Create Customer Create a customer. - First Name - Last Name - Phone - Photo URL - Job Title - Photo Type - Background - Location - Organization - Gender - Age - Emails - Phones - Chats - Social Profiles - Websites - Address - Properties ###### Create Email Create an email. - Value - Type ###### Create Reply Thread Start a reply thread. - Customer - Text - Draft - Imported - Status - User - Cc - Bcc - Created At - Attachments ###### Delete Conversation Remove a conversation. ###### Delete Customer Remove a customer. ###### Delete Scheduled Thread Unschedule a thread. ###### Delete User Remove a user. ###### Get List of Conversation's Threads Obtain a list of a conversation's threads. - ID - Type - Status - State - Created At - Created By - Body - Source - Customer - Saved Reply ID - Assigned To - To - Cc - Bcc - Rating - Scheduled - Embedded ###### Get List of Conversations Obtain a list of conversations. - ID - Number - Threads - Type - Folder ID - Status - State - Subject - Preview - Mailbox ID - Assignee - Created By - Created At - Closed By - Closed By User - Closed At - User Updated At - Customer Waiting Since - Source - Tags - Cc - Bcc - Primary Customer - Snooze - Next Event - Custom Fields - Embedded - Links ###### Get List of Customers Obtain a list of customers. - ID - First Name - Last Name - Gender - Job Title - Location - Organization - Photo Type - Photo URL - Age - Created At - Updated At - Background - Draft - Embedded - Links ###### Get List of Emails Obtain a list of emails. - ID - Value - Type - Links ###### Publish Thread Schedule Publish a scheduled thread. The draft thread is turned into a reply/forward thread, and the message is sent to the customer. ###### Retrieve Conversation Grab all details about a conversation. - ID - Number - Threads - Type - Folder ID - Status - State - Subject - Preview - Mailbox ID - Assignee - Created By - Created At - Closed By - Closed By User - Closed At - User Updated At - Customer Waiting Since - Source - Tags - Cc - Bcc - Primary Customer - Snooze - Next Event - Custom Fields - Embedded - Links ###### Retrieve Customer Grab all details about a customer. - ID - First Name - Last Name - Gender - Job Title - Location - Organization - Photo Type - Photo URL - Age - Created At - Updated At - Background - Draft - Embedded - Links ###### Retrieve User Grab all details about a user. - ID - First Name - Last Name - Email - Role - Timezone - Photo URL - Created At - Updated At - Type - Mention - Initials - Job Title - Phone - Alternate Emails ###### Update Conversation Modify a conversation. - Subject - Auto Reply - Imported - Type - Assign To - Mailbox ID - Status - Tags - Fields - Threads ###### Update Conversation's Tags Modify a conversation's tags. - Tags ###### Update Customer Modify a customer. ###### Update Snooze Snooze a conversation. - Snoozed Until ###### Update Thread Schedule Schedule a reply/forward thread. - Scheduled For - Unschedule On Customer Reply - Send As Creator [View all](/content/apps/helpscout/integrate/recharge#/index.html) Not just software—partnership ## Expert support included MESA includes hands-on support from automation experts who know how to get things done. ### Free workflow setup We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week. ### Fast response times Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours. ### Managed services available Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows. ### Real humans, always Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows. ## Integrate Help Scout with Recharge today. Enjoy a 7-day free trial. Get your first workflow in minutes. [Try MESA today →](/content/pricing/index.html) MESA AI assistant +× Describe your task... You've known what your store should be doing. Now it can. Describe the task then MESA handles it from there.