# Connect Gorgias to WordPress and automate your tasks

## Why integrate Gorgias with WordPress

The Gorgias to WordPress integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

### Give your support team full Shopify context on every ticket

When a customer reaches out in Gorgias, MESA pulls their Shopify order history, tags, and customer details into the ticket automatically. Your team responds with the full picture without switching between tools to find it.

### Create and update Shopify customer records from Gorgias ticket activity

When a key detail is captured or a resolution is logged in Gorgias, MESA writes it to the corresponding Shopify customer record. Your store and your support platform stay in sync without anyone reconciling them manually after every interaction.

### Trigger Gorgias tickets from Shopify order and fulfillment events

When an order ships, a delivery is delayed, or a return is filed in Shopify, MESA opens or updates the right Gorgias ticket automatically. Your support team gets ahead of customer questions before they arrive rather than reacting after a complaint is filed.

### Create WordPress content from Shopify product and order data

When a product is added or updated in Shopify, MESA creates or updates the corresponding content in WordPress — a page, a post, a product description. Your site stays current with your store without anyone duplicating the work across both platforms.

### Trigger Shopify workflows from WordPress form submissions

When a visitor submits a form on your WordPress site — a wholesale inquiry, a custom order request, a contact form — MESA creates the corresponding record in Shopify and kicks off the right workflow. Your website becomes the starting point for automation, not just a static front door.

### Keep customer accounts consistent across WordPress and Shopify

When a customer registers or updates their account on your WordPress site, MESA syncs their details to Shopify. Your store and your site share a single view of every customer without periodic reconciliation.

## Build any Gorgias and WordPress automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

###### Comment Published
- ID
- Author
- Author Email
- Author Ip
- Author Name
- Author URL
- Author User Agent
- Content
- Date
- Date Gmt
- Link
- Parent
- Post
- Status
- Type
- Author Avatar Urls
- Meta

###### Media Published
- Date
- Date Gmt
- Guid
- ID
- Link
- Modified
- Modified Gmt
- Slug
- Status
- Type
- Permalink Template
- Generated Slug
- Class List
- Title
- Author
- Featured Media
- Comment Status
- Ping Status
- Meta
- Template
- Alt Text
- Caption
- Description
- Media Type
- Mime Type
- Media Details
- Post
- Source URL
- Missing Image Sizes

###### Page Published
- Date
- Date Gmt
- Guid
- ID
- Link
- Modified
- Modified Gmt
- Slug
- Status
- Type
- Password
- Permalink Template
- Generated Slug
- Class List
- Parent
- Title
- Content
- Author
- Excerpt
- Featured Media
- Comment Status
- Ping Status
- Menu Order
- Meta
- Template

###### Post Published
- Date
- Date Gmt
- Guid
- ID
- Link
- Modified
- Modified Gmt
- Slug
- Status
- Type
- Password
- Permalink Template
- Generated Slug
- Class List
- Title
- Content
- Author
- Excerpt
- Featured Media
- Comment Status
- Ping Status
- Format
- Meta
- Sticky
- Template
- Categories
- Tags

###### Published Media Updated
- Date
- Date Gmt
- Guid
- ID
- Link
- Modified
- Modified Gmt
- Slug
- Status
- Type
- Permalink Template
- Generated Slug
- Class List
- Title
- Author
- Featured Media
- Comment Status
- Ping Status
- Meta
- Template
- Alt Text
- Caption
- Description
- Media Type
- Mime Type
- Media Details
- Post
- Source URL
- Missing Image Sizes

###### Published Page Updated
- Date
- Date Gmt
- Guid
- ID
- Link
- Modified
- Modified Gmt
- Slug
- Status
- Type
- Password
- Permalink Template
- Generated Slug
- Class List
- Parent
- Title
- Content
- Author
- Excerpt
- Featured Media
- Comment Status
- Ping Status
- Menu Order
- Meta
- Template

###### Published Post Updated
- Date
- Date Gmt
- Guid
- ID
- Link
- Modified
- Modified Gmt
- Slug
- Status
- Type
- Password
- Permalink Template
- Generated Slug
- Class List
- Title
- Content
- Author
- Excerpt
- Featured Media
- Comment Status
- Ping Status
- Format
- Meta
- Sticky
- Template
- Categories
- Tags

###### Customer Created
- ID
- Channels
- Created Datetime
- Data
- Email
- External ID
- Firstname
- Integrations
- Language
- Lastname
- Name
- Timezone
- Updated Datetime

###### Customer Updated
- ID
- Channels
- Created Datetime
- Data
- Email
- External ID
- Firstname
- Integrations
- Language
- Lastname
- Name
- Timezone
- Updated Datetime

###### Ticket Created
- ID
- Assignee User
- Channel
- Closed Datetime
- Created Datetime
- Customer
- Events
- External ID
- From Agent
- Is Unread
- Language
- Last Message Datetime
- Last Received Message Datetime
- Messages
- Meta
- Opened Datetime
- Reply Options
- Satisfaction Survey
- Snooze Datetime
- Spam
- Status
- Subject
- Tags
- Trashed Datetime
- Updated Datetime
- Via
- Uri

###### Ticket Updated
- ID
- Assignee User
- Channel
- Closed Datetime
- Created Datetime
- Customer
- Events
- External ID
- From Agent
- Is Unread
- Language
- Last Message Datetime
- Last Received Message Datetime
- Messages
- Meta
- Opened Datetime
- Reply Options
- Satisfaction Survey
- Snooze Datetime
- Spam
- Status
- Subject
- Tags
- Trashed Datetime
- Updated Datetime
- Via
- Uri

###### Create Category
- Description
- Name
- Slug
- Parent
- Meta

###### Create Comment
- Author
- Author Email
- Author Ip
- Author Name
- Author URL
- Author User Agent
- Content
- Date
- Date Gmt
- Parent
- Post
- Status
- Meta

###### Create Page
- Date
- Date Gmt
- Slug
- Status
- Password
- Parent
- Title
- Content
- Author
- Excerpt
- Featured Media
- Comment Status
- Ping Status
- Menu Order
- Meta
- Template

###### Create Post
- Date
- Date Gmt
- Slug
- Status
- Password
- Title
- Content
- Author
- Excerpt
- Featured Media
- Comment Status
- Ping Status
- Format
- Meta
- Sticky
- Template
- Categories
- Tags

###### Create Tag
- Description
- Name
- Slug
- Meta

###### Delete Category
- ID
- Count
- Description
- Link
- Name
- Slug
- Taxonomy
- Parent
- Meta

###### Delete Comment
- ID
- Author
- Author Email
- Author Ip
- Author Name
- Author URL
- Author User Agent
- Content
- Date
- Date Gmt
- Link
- Parent
- Post
- Status
- Type
- Author Avatar Urls
- Meta

###### Delete Page
- Date
- Date Gmt
- Guid
- ID
- Link
- Modified
- Modified Gmt
- Slug
- Status
- Type
- Password
- Permalink Template
- Generated Slug
- Class List
- Parent
- Title
- Content
- Author
- Excerpt
- Featured Media
- Comment Status
- Ping Status
- Menu Order
- Meta
- Template

###### Delete Post
- Date
- Date Gmt
- Guid
- ID
- Link
- Modified
- Modified Gmt
- Slug
- Status
- Type
- Password
- Permalink Template
- Generated Slug
- Class List
- Title
- Content
- Author
- Excerpt
- Featured Media
- Comment Status
- Ping Status
- Format
- Meta
- Sticky
- Template
- Categories
- Tags

###### Get List of Customers
- ID
- Created Datetime
- Data
- Email
- External ID
- Firstname
- Language
- Lastname
- Name
- Timezone
- Updated Datetime

###### Get List of Tickets
- ID
- Assignee User
- Channel
- Closed Datetime
- Created Datetime
- Customer
- Excerpt
- External ID
- From Agent
- Integrations
- Is Unread
- Language
- Last Message Datetime
- Last Received Message Datetime
- Messages Count
- Meta
- Opened Datetime
- Requester
- Snooze Datetime
- Status
- Subject
- Tags
- Updated Datetime
- Via
- Uri

###### Generate Tag Usage Report
Generate a report on tag usage statistics.

###### Retrieve Account
Grab your account details.
- Created Datetime
- Deactivated Datetime
- Domain
- Settings
- Status

## Expert support included

MESA includes hands-on support from automation experts who know how to get things done.