# Connect Gorgias to QuickBooks and automate your tasks Describe to build Activity reports Fully supported MESA's Gorgias to QuickBooks integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes. [Try MESA for free](/content/pricing/index.html) ★★★★★ 4.9 rating on Shopify App Store Start when... Personalize with built-in tools... Then, do this... Trusted by 1,000+ Shopify merchants ## Why integrate Gorgias with QuickBooks The Gorgias to QuickBooks integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code. [Customer experience →](/content/solutions/customer-experience/index.html) ### Give your support team full Shopify context on every ticket When a customer reaches out in Gorgias, MESA pulls their Shopify order history, tags, and customer details into the ticket automatically. Your team responds with the full picture without switching between tools to find it. [Data integration →](/content/solutions/data-integration/index.html) ### Create and update Shopify customer records from Gorgias ticket activity When a key detail is captured or a resolution is logged in Gorgias, MESA writes it to the corresponding Shopify customer record. Your store and your support platform stay in sync without anyone reconciling them manually after every interaction. [Fulfillment operations →](/content/solutions/fulfillment-operations/index.html) ### Trigger Gorgias tickets from Shopify order and fulfillment events When an order ships, a delivery is delayed, or a return is filed in Shopify, MESA opens or updates the right Gorgias ticket automatically. Your support team gets ahead of customer questions before they arrive rather than reacting after a complaint is filed. [Data integration →](/content/solutions/data-integration/index.html) ### Send every Shopify order to QuickBooks automatically When an order is placed, MESA creates the corresponding record in QuickBooks — customer, line items, amount — without anyone touching it. Your books stay current from the moment a sale happens. [Order automation →](/content/solutions/order-automation/index.html) ### Create QuickBooks invoices from Shopify orders When a wholesale or B2B order comes in, MESA generates an invoice in QuickBooks and routes it to the right customer account. Your billing process runs without manual data entry between systems. [Customer experience →](/content/solutions/customer-experience/index.html) ### Keep customer records consistent across both platforms When a new customer places their first Shopify order, MESA creates or updates their record in QuickBooks. Your accounting and your store always reflect the same customer data. ## Build any Gorgias and QuickBooks automation MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running. ###### Credit Memo Created Starts when a credit memo is created. - ID - Line - Customer Ref - Sync Token - Currency Ref - Txn Date - Custom Field - Print Status - Total Amt - Apply Tax After Discount - Doc Number - Txn Tax Detail - Email Status - Bill Addr - Meta Data - Remaining Credit - Balance - Domain - Sparse ###### Customer Created Starts when a customer is created. - ID - Sync Token - Display Name - Title - Given Name - Middle Name - Suffix - Family Name - Primary Email Addr - Resale Num - Secondary Tax Identifier - Default Tax Code Ref - Preferred Delivery Method - GSTIN - Sales Term Ref - Customer Type Ref - Fax - Business Number - Bill With Parent - Currency Ref - Mobile - Job - Balance With Jobs - Primary Phone - Open Balance Date - Taxable - Alternate Phone - Meta Data - Parent Ref - Notes - Web Addr - Active - Company Name - Balance - Ship Addr - Payment Method Ref - Is Project - Source - Primary Tax Identifier - G S T Registration Type - Print On Check Name - Bill Addr - Fully Qualified Name - Level - Tax Exemption Reason ID ###### Customer Deleted Starts when a customer is removed. ###### Customer Updated Starts when a customer is modified. - ID - Sync Token - Display Name - Title - Given Name - Middle Name - Suffix - Family Name - Primary Email Addr - Resale Num - Secondary Tax Identifier - Default Tax Code Ref - Preferred Delivery Method - GSTIN - Sales Term Ref - Customer Type Ref - Fax - Business Number - Bill With Parent - Currency Ref - Mobile - Job - Balance With Jobs - Primary Phone - Open Balance Date - Taxable - Alternate Phone - Meta Data - Parent Ref - Notes - Web Addr - Active - Company Name - Balance - Ship Addr - Payment Method Ref - Is Project - Source - Primary Tax Identifier - G S T Registration Type - Print On Check Name - Bill Addr - Fully Qualified Name - Level - Tax Exemption Reason ID ###### Invoice Created Starts when an invoice is created. - ID - Line - Customer Ref - Sync Token - Ship From Addr - Currency Ref - Doc Number - Bill Email - Txn Date - Ship Date - Tracking Num - Class Ref - Print Status - Sales Term Ref - Txn Source - Linked Txn - Deposit To Account Ref - Global Tax Calculation - Allow Online A C H Payment - Transaction Location Type - Due Date - Meta Data - Private Note - Bill Email Cc - Customer Memo - Email Status - Project Ref - Exchange Rate - Deposit - Txn Tax Detail - Allow Online Credit Card Payment - Allow Online Payment - Domain - Sparse - Custom Field - Bill Addr - Ship Addr - Total Amt - Home Total Amt - Apply Tax After Discount - Balance ###### Invoice Deleted Starts when an invoice is removed. ###### Invoice Updated Starts when an invoice is modified. - ID - Line - Customer Ref - Sync Token - Ship From Addr - Currency Ref - Doc Number - Bill Email - Txn Date - Ship Date - Tracking Num - Class Ref - Print Status - Sales Term Ref - Txn Source - Linked Txn - Deposit To Account Ref - Global Tax Calculation - Allow Online A C H Payment - Transaction Location Type - Due Date - Meta Data - Private Note - Bill Email Cc - Customer Memo - Email Status - Project Ref - Exchange Rate - Deposit - Txn Tax Detail - Allow Online Credit Card Payment - Allow Online Payment - Domain - Sparse - Custom Field - Bill Addr - Ship Addr - Total Amt - Home Total Amt - Apply Tax After Discount - Balance ###### Item Created Starts when an item is created. - ID - Item Category Type - Name - Sync Token - Inv Start Date - Type - Qty On Hand - Asset Account Ref - Sku - Sales Tax Included - Track Qty On Hand - Sales Tax Code Ref - Class Ref - Source - Purchase Tax Included - Description - Abatement Rate - Sub Item - Taxable - U Q C Display Text - Reorder Point - Purchase Desc - Meta Data - Pref Vendor Ref - Active - UQCId - Reverse Charge Rate - Purchase Tax Code Ref - Service Type - Purchase Cost - Parent Ref - Unit Price - Fully Qualified Name - Expense Account Ref - Level - Income Account Ref - Tax Classification Ref ###### Item Deleted Starts when an item is removed. ###### Item Updated Starts when an item is modified. - ID - Item Category Type - Name - Sync Token - Inv Start Date - Type - Qty On Hand - Asset Account Ref - Sku - Sales Tax Included - Track Qty On Hand - Sales Tax Code Ref - Class Ref - Source - Purchase Tax Included - Description - Abatement Rate - Sub Item - Taxable - U Q C Display Text - Reorder Point - Purchase Desc - Meta Data - Pref Vendor Ref - Active - UQCId - Reverse Charge Rate - Purchase Tax Code Ref - Service Type - Purchase Cost - Parent Ref - Unit Price - Fully Qualified Name - Expense Account Ref - Level - Income Account Ref - Tax Classification Ref ###### Customer Created Starts when a customer is created. - ID - Channels - Created Datetime - Data - Email - External ID - Firstname - Integrations - Language - Lastname - Name - Timezone - Updated Datetime ###### Customer Updated Starts when a customer is updated. - ID - Channels - Created Datetime - Data - Email - External ID - Firstname - Integrations - Language - Lastname - Name - Timezone - Updated Datetime ###### Ticket Created Starts when a ticket is created. - ID - Assignee User - Channel - Closed Datetime - Created Datetime - Customer - Events - External ID - From Agent - Is Unread - Language - Last Message Datetime - Last Received Message Datetime - Messages - Meta - Opened Datetime - Reply Options - Satisfaction Survey - Snooze Datetime - Spam - Status - Subject - Tags - Trashed Datetime - Updated Datetime - Via - Uri ###### Ticket Updated Starts when a ticket is updated. - ID - Assignee User - Channel - Closed Datetime - Created Datetime - Customer - Events - External ID - From Agent - Is Unread - Language - Last Message Datetime - Last Received Message Datetime - Messages - Meta - Opened Datetime - Reply Options - Satisfaction Survey - Snooze Datetime - Spam - Status - Subject - Tags - Trashed Datetime - Updated Datetime - Via - Uri ###### Create Account Create an account. - Account Type - Name ###### Create Attachable Create an attachable. - Attachable Ref - Note ###### Create Bill Create a bill. - Line - Vendor Ref ###### Create Class Create a class. - Name ###### Create Credit Memo Create a credit memo. - Remaining Credit - Domain - Sparse - ID - Sync Token - Meta Data - Custom Field - Doc Number - Txn Date - Currency Ref - Exchange Rate - Line - Txn Tax Detail - Customer Ref - Bill Addr - Ship Addr - Total Amt - Home Total Amt - Apply Tax After Discount - Print Status - Email Status - Balance - Project Ref ###### Create Customer Create a customer. - Bill Addr - Notes - Display Name - Primary Phone - Primary Email Addr ###### Create Department Create a department. - Name ###### Create Invoice Create an invoice. - Line - Customer Ref ###### Create Item Create an item. - Name - Income Account Ref - Expense Account Ref - Asset Account Ref - Type - Track Qty On Hand - Qty On Hand - Inv Start Date ###### Create Journal Entry Create a journal entry. - Line ###### Create or Update Estimate Create or modify an estimate. - Domain - Sparse - ID - Sync Token - Custom Field - Doc Number - Txn Date - Currency Ref - Exchange Rate - Txn Status - Line - Txn Tax Detail - Customer Ref - Customer Memo - Bill Addr - Ship Addr - Total Amt - Home Total Amt - Apply Tax After Discount - Print Status - Email Status - Bill Email ###### Create Payment Create a payment. - Customer Ref - Total Amt - Line ###### Create Purchase Create a purchase. - Account Ref - Payment Type - Credit - Total Amt - Purchase Ex - Domain - Sparse - ID - Sync Token - Meta Data - Custom Field - Txn Date - Currency Ref - Exchange Rate - Line ###### Create Purchase Order Create a purchase order. - Line - Vendor - Accounts Payable (A/P) Account - Currency Ref - Total Amt - Global Tax Calculation - Txn Date - Custom Field - POEmail - Class Ref - Sales Term Ref - Linked Txn - Memo - POStatus - Transaction Location Type - Due Date - Meta Data - Doc Number - Private Note - Ship Method Ref - Txn Tax Detail - Ship To - Exchange Rate - Ship Addr - Vendor Addr - Email Status - Recur Data Ref - Department Ref ###### Create Sales Receipt Create a sales receipt. - Line ###### Create Tax Agency Create a tax agency. - Display Name ###### Create Tax Service Create a tax service. - Tax Code - Tax Rate Details ###### Create Time Activity Create a time activity. - Name Of - Employee Ref - Start Time - End Time ###### Create Transfer Create a transfer. - From Account Ref - To Account Ref - Amount ###### Delete Employee Remove an employee. ###### Delete Vendor Credit Remove vendor credit. ###### Query Account List Report Request an account list report. ###### Query Aged Payable Detail Report Request an aged payable detail report. ###### Query Aged Payables Report Request an aged payables report. ###### Query Aged Receivable Detail Report Request an aged receivable detail report. ###### Query Aged Receivables Report Request an aged receivables report. ###### Query Balance Sheet Report Request a balance sheet report. ###### Query Cash Flow Report Request a cash flow report. ###### Query Class Sales Report Request a class sales report. ###### Query Credit Memo Query for credit memos. - ID - Line - Customer Ref - Sync Token - Currency Ref - Txn Date - Custom Field - Print Status - Total Amt - Apply Tax After Discount - Doc Number - Txn Tax Detail - Email Status - Bill Addr - Meta Data - Remaining Credit - Balance - Domain - Sparse ###### Query Customer Query for customers. - ID - Sync Token - Display Name - Title - Given Name - Middle Name - Suffix - Family Name - Primary Email Addr - Resale Num - Secondary Tax Identifier - Default Tax Code Ref - Preferred Delivery Method - GSTIN - Sales Term Ref - Customer Type Ref - Fax - Business Number - Bill With Parent - Currency Ref - Mobile - Job - Balance With Jobs - Primary Phone - Open Balance Date - Taxable - Alternate Phone - Meta Data - Parent Ref - Notes - Web Addr - Active - Company Name - Balance - Ship Addr - Payment Method Ref - Is Project - Source - Primary Tax Identifier - G S T Registration Type - Print On Check Name - Bill Addr - Fully Qualified Name - Level - Tax Exemption Reason ID ###### Query Customer Balance Detail Report Request a customer balance detail report. ###### Query Customer Balance Report Request a customer balance report. ###### Query Customer Income Report Request a customer income report. ###### Query Customer Sales Report Request a customer sales report. ###### Query Department Sales Report Request a department sales report. ###### Query for Invoice Query for invoices. - ID - Line - Customer Ref - Sync Token - Ship From Addr - Currency Ref - Doc Number - Bill Email - Txn Date - Ship Date - Tracking Num - Class Ref - Print Status - Sales Term Ref - Txn Source - Linked Txn - Deposit To Account Ref - Global Tax Calculation - Allow Online A C H Payment - Transaction Location Type - Due Date - Meta Data - Private Note - Bill Email Cc - Customer Memo - Email Status - Project Ref - Exchange Rate - Deposit - Txn Tax Detail - Allow Online Credit Card Payment - Allow Online Payment - Domain - Sparse - Custom Field - Bill Addr - Ship Addr - Total Amt - Home Total Amt - Apply Tax After Discount - Balance ###### Query for Item Query for items. - ID - Item Category Type - Name - Sync Token - Inv Start Date - Type - Qty On Hand - Asset Account Ref - Sku - Sales Tax Included - Track Qty On Hand - Sales Tax Code Ref - Class Ref - Source - Purchase Tax Included - Description - Abatement Rate - Sub Item - Taxable - U Q C Display Text - Reorder Point - Purchase Desc - Meta Data - Pref Vendor Ref - Active - UQCId - Reverse Charge Rate - Purchase Tax Code Ref - Service Type - Purchase Cost - Parent Ref - Unit Price - Fully Qualified Name - Expense Account Ref - Level - Income Account Ref - Tax Classification Ref ###### Query General Ledger Report Request a general ledger report. ###### Query Journal Entry Query for journal entries. - ID - Sync Token - Txn Date - Doc Number - Private Note - Adjustment - Total Amt - Domain - Sparse - Currency Ref - Txn Tax Detail - Meta Data - Line ###### Query Profit and Less Report Request a profit and less report. ###### Query Profit and Loss Detail Report Request a profit and loss detail report. ###### Query Report Request a report. ###### Query Sales by Product Report Request a sales by product report. ###### Query Transaction List Report Request a transaction list report. ###### Query Transfer Query for a transfer. ###### Query Trial Balance Report Request a trial balance report. ###### Query Vendor Balance Detail Report Request a vendor balance detail report. ###### Query Vendor Balance Report Request a vendor balance report. ###### Query Vendor Expenses Report Request a vendor expenses report. ###### Retrieve Account Grab all details about an account. ###### Retrieve Attachable Grab all details about an attachable. ###### Retrieve Bill Grab all details about a bill. ###### Retrieve Bill Payment Grab all details about a bill payment. ###### Retrieve Class Grab all details about a class. ###### Retrieve Company Information Grab all details about the company. ###### Retrieve Credit Memo Grab all details about a credit memo. - ID - Line - Customer Ref - Sync Token - Currency Ref - Txn Date - Custom Field - Print Status - Total Amt - Apply Tax After Discount - Doc Number - Txn Tax Detail - Email Status - Bill Addr - Meta Data - Remaining Credit - Balance - Domain - Sparse ###### Retrieve Customer Grab all details about a customer. ###### Retrieve Department Grab all detail about a department. ###### Retrieve Deposit Grab all details about a deposit. ###### Retrieve Employee Grab all details about an employee. ###### Retrieve Estimate Grab all details about an estimate. ###### Retrieve Exchange Rate for Individual Currency Code Grab all details about an exchange rate for a specific currency code. ###### Retrieve Invoice Grab all details about an invoice. ###### Retrieve Item Grab all details about an item. ###### Retrieve Journal Entry Grab all details about a journal entry. ###### Retrieve Payment Grab all details about a payment. ###### Retrieve Payment Method Grab all details about a payment method. ###### Retrieve Preference Grab all details about a preference. ###### Retrieve Purchase Grab all details about a purchase. ###### Retrieve Purchase Order Grab all details about a purchase order. - ID - Doc Number - Sync Token - Domain - Sparse - Txn Date - Total Amt - POStatus - Private Note - A P Account Ref - Currency Ref - Vendor Ref - Ship Addr - Vendor Addr - Line - Custom Field - Meta Data ###### Retrieve Refund Receipt Grab all details about a refund receipt. ###### Retrieve Sales Receipt Grab all details about a sales receipt. ###### Retrieve Tax Agency Grab all details about a tax agency. ###### Retrieve Tax Code Grab all details about a tax code. ###### Retrieve Tax Rate Grab all details about a tax rate. ###### Retrieve Term Grab all details about a term. ###### Retrieve Transfer Grab all details about a transfer. ###### Retrieve Vendor Grab all details about a vendor. ###### Retrieve Vendor Credit Grab all details about a vendor credit. ###### Update Bill Payment Modify a bill payment. - Vendor - Pay Type - Check Payment - Total Amt - Private Note - Line ###### Update Credit Memo Modify a credit memo's details. - Remaining Credit - Domain - Sparse - ID - Sync Token - Meta Data - Custom Field - Doc Number - Txn Date - Currency Ref - Exchange Rate - Line - Txn Tax Detail - Customer Ref - Bill Addr - Ship Addr - Total Amt - Home Total Amt - Apply Tax After Discount - Print Status - Email Status - Balance - Project Ref ###### Update Customer Update a customer. - Taxable - Bill Addr - Notes - Job - Bill With Parent - Balance - Balance With Jobs - Currency Ref - Preferred Delivery Method - Domain - Sparse - ID - Sync Token - Fully Qualified Name - Display Name - Print On Check Name - Active - Primary Phone - Primary Email Addr - Default Tax Code Ref ###### Update Deposit Modify a deposit. - Deposit To Account Ref - Total Amt - Domain - Sparse - ID - Sync Token - Txn Date - Currency Ref - Exchange Rate - Line ###### Update Journal Entry Modify a journal entry's details. - Sparse - ID - Sync Token - Transaction Date - Journal Number - Memo - Adjusting Entry - Currency - Exchange Rate - Tax Calculation - Tax Details - Lines ###### Update Payment Method Modify a payment method. - Name - Active - Type - Domain - Sparse - ID - Sync Token - Meta Data ###### Update Preference Modify a preference. - Accounting Info Prefs - Product And Services Prefs - Sales Forms Prefs - Email Messages Prefs - Vendor And Purchases Prefs - Time Tracking Prefs - Tax Prefs - Currency Prefs - Report Prefs - Other Prefs - Domain - Sparse - ID - Sync Token - Meta Data ###### Update Purchase Order Modify a purchase order's details. - Sparse - ID - Sync Token - Accounts Payable (A/P) Account - Vendor - Line - Currency Ref - Global Tax Calculation - Txn Date - Custom Field - POEmail - Class Ref - Sales Term Ref - Linked Txn - Memo - POStatus - Transaction Location Type - Due Date - Meta Data - Doc Number - Private Note - Ship Method Ref - Txn Tax Detail - Ship To - Exchange Rate - Ship Addr - Vendor Addr - Email Status - Recur Data Ref - Department Ref ###### Update Refund Receipt Modify a refund receipt. - Domain - Sparse - ID - Sync Token - Meta Data - Custom Field - Doc Number - Txn Date - Currency Ref - Exchange Rate - Line - Txn Tax Detail - Total Amt - Home Total Amt - Apply Tax After Discount - Print Status - Balance - Payment Ref Num - Deposit To Account Ref ###### Update Term Modify a term. - Name - Active - Type - Discount Percent - Due Days - Domain - Sparse - ID - Sync Token ###### Update Vendor Modify a vendor. - Bill Addr - Tax Identifier - Balance - Acct Num - Vendor1099 - Currency Ref - Domain - Sparse - ID - Sync Token - Title - Given Name - Family Name - Suffix - Company Name - Display Name - Print On Check Name - Active - Primary Phone - Mobile - Primary Email Addr - Web Addr ###### Upload Attachments Upload and link new attachments. ###### Create Customer Create a customer. - Channels - Data - Email - External ID - Language - Name - Timezone ###### Create Job Schedule the execution of a job to run. - Meta - Params - Scheduled Datetime - Type ###### Create Satisfaction Survey Create a new satisfaction survey. - Body Text - Created Datetime - Customer ID - Meta - Score - Scored Datetime - Sent Datetime - Should Send Datetime - Ticket ID ###### Create Tag Create a tag. - Decoration - Description - Name ###### Create Ticket Create a ticket. - Assignee Team - Assignee User - Channel - Closed Datetime - Created Datetime - Customer - External ID - From Agent - Language - Last Message Datetime - Last Received Message Datetime - Messages - Meta - Opened Datetime - Snooze Datetime - Spam - Status - Subject - Tags - Trashed Datetime - Updated Datetime - Via ###### Create Ticket Message Create a message in a ticket. - Attachments - Body HTML - Body Text - Channel - Created Datetime - External ID - Failed Datetime - From Agent - Message ID - Receiver - Sender - Sent Datetime - Source - Subject - Via ###### Create User Create a new user. - Bio - Email - External ID - Meta - Name - Roles ###### Delete Customer Remove an existing customer. ###### Delete Job Cancel a job at any time but keep in mind that actions that have been executed will not be reverted. ###### Delete Tag Remove a tag. ###### Delete Ticket Remove a ticket. ###### Delete Ticket's Message Remove a message from a ticket. ###### Delete User Remove an user. ###### Get List of Customers Obtain a list of customers. - ID - Created Datetime - Data - Email - External ID - Firstname - Language - Lastname - Name - Timezone - Updated Datetime ###### Get List of Events Obtain a list of events. - ID - Context - Created Datetime - Data - Object ID - Object Type - Type - User ID - Uri ###### Get List of Jobs Obtain a list of jobs. - ID - Cancel Requested Datetime - Cancelled Datetime - Created Datetime - Ended Datetime - Failed Datetime - Info - Locked Datetime - Meta - Params - Scheduled Datetime - Started Datetime - Status - Type - User ID - Uri ###### Get List of Satisfaction Surveys Obtain a list of satisfaction surveys. - ID - Body Text - Created Datetime - Customer ID - Meta - Score - Scored Datetime - Sent Datetime - Should Send Datetime - Ticket ID - Uri ###### Get List of Tags Obtain a list of tags. - ID - Created Datetime - Decoration - Deleted Datetime - Description - Name - Usage - Uri ###### Get List of Ticket's Messages Obtain a list of all messages of a ticket. - ID - Attachments - Body HTML - Body Text - Channel - Created Datetime - External ID - Failed Datetime - From Agent - Integration ID - Last Sending Error - Message ID - Receiver - Rule ID - Sender - Sent Datetime - Source - Stripped HTML - Stripped Text - Subject - Ticket ID - Via - Uri ###### Get List of Tickets Obtain a list of tickets. - ID - Assignee User - Channel - Closed Datetime - Created Datetime - Customer - Excerpt - External ID - From Agent - Integrations - Is Unread - Language - Last Message Datetime - Last Received Message Datetime - Messages Count - Meta - Opened Datetime - Requester - Snooze Datetime - Status - Subject - Tags - Updated Datetime - Via - Uri ###### Get List of Users Obtain a list of users. - ID - Active - Bio - Created Datetime - Deactivated Datetime - Email - External ID - Firstname - Lastname - Meta - Name - Roles - Updated Datetime ###### Merge Tags Merge one or more tags into another tag. Source tags will be merged into the destination tag and then deleted. - ID - Created Datetime - Decoration - Deleted Datetime - Description - Name - Usage - Uri ###### Retrieve Account Grab your account details. - Created Datetime - Deactivated Datetime - Domain - Settings - Status ###### Retrieve Customer Grab all details about a customer. - ID - Channels - Created Datetime - Data - Email - External ID - Firstname - Integrations - Language - Lastname - Name - Timezone - Updated Datetime ###### Retrieve Event Grab all details about an event. - ID - Context - Created Datetime - Data - Object ID - Object Type - Type - User ID - Uri ###### Retrieve Job Grab all details about a job. - ID - Cancel Requested Datetime - Cancelled Datetime - Created Datetime - Ended Datetime - Failed Datetime - Info - Locked Datetime - Meta - Params - Scheduled Datetime - Started Datetime - Status - Type - User ID - Uri ###### Retrieve Satisfaction Survey Grab all details about a satisfaction survey. - ID - Body Text - Created Datetime - Customer ID - Meta - Score - Scored Datetime - Sent Datetime - Should Send Datetime - Ticket ID - Uri ###### Retrieve Tag Grab all details about a tag. - ID - Created Datetime - Decoration - Deleted Datetime - Description - Name - Usage - Uri ###### Retrieve Ticket Grab all details about a ticket. - ID - Assignee User - Channel - Closed Datetime - Created Datetime - Customer - Events - External ID - From Agent - Is Unread - Language - Last Message Datetime - Last Received Message Datetime - Messages - Meta - Opened Datetime - Reply Options - Satisfaction Survey - Snooze Datetime - Spam - Status - Subject - Tags - Trashed Datetime - Updated Datetime - Via - Uri ###### Retrieve Ticket Message Grab all details about a ticket's message. - ID - Attachments - Body HTML - Body Text - Channel - Created Datetime - External ID - Failed Datetime - From Agent - Integration ID - Last Sending Error - Message ID - Receiver - Rule ID - Sender - Sent Datetime - Source - Stripped HTML - Stripped Text - Subject - Ticket ID - Via - Uri ###### Retrieve User Grab all details about an user. - ID - Active - Bio - Created Datetime - Deactivated Datetime - Email - External ID - Firstname - Lastname - Meta - Name - Roles - Updated Datetime ###### Update a Customer Modify a customer's details - Channels - Data - Email - External ID - Language - Name - Timezone ###### Update Job Modify a job. - Meta - Params - Scheduled Datetime - Status ###### Update Satisfaction Survey Modify a satisfaction survey's details. - Body Text - Created Datetime - Customer ID - Meta - Score - Scored Datetime - Sent Datetime - Should Send Datetime - Ticket ID ###### Update Tag Modify a tag's details. - Decoration - Description - Name ###### Update Ticket Modify a ticket's details. - Assignee Team - Assignee User - Channel - Closed Datetime - Customer - External ID - From Agent - Is Unread - Language - Last Message Datetime - Last Received Message Datetime - Meta - Opened Datetime - Snooze Datetime - Spam - Status - Subject - Tags - Trashed Datetime - Updated Datetime - Via ###### Update Ticket's Message Modify a message in a ticket. - Attachments - Body HTML - Body Text - Channel - External ID - Failed Datetime - From Agent - Message ID - Receiver - Sender - Sent Datetime - Source - Subject - Via ###### Update User Modify an user's information - Bio - Email - External ID - Meta - Name - New Password - Old Password - Roles ###### Upload File Upload a file. - Size - Name - Content Type - URL [View all](/content/apps/gorgias/integrate/quickbooks#/index.html) Not just software—partnership ## Expert support included MESA includes hands-on support from automation experts who know how to get things done. ### Free workflow setup We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week. ### Fast response times Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours. ### Managed services available Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows. ### Real humans, always Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows. ## Integrate Gorgias with QuickBooks today. Enjoy a 7-day free trial. Get your first workflow in minutes. [Try MESA today →](/content/pricing/index.html) MESA AI assistant +× Describe your task... You've known what your store should be doing. Now it can. Describe the task then MESA handles it from there.