# Connect Gorgias to Odoo and automate your tasks Describe to build Activity reports Fully supported MESA's Gorgias to Odoo integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes. [Try MESA for free](/content/pricing/index.html) ★★★★★ 4.9 rating on Shopify App Store Start when... Personalize with built-in tools... Then, do this... Trusted by 1,000+ Shopify merchants ## Why integrate Gorgias with Odoo The Gorgias to Odoo integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code. [Customer experience →](/content/solutions/customer-experience/index.html) ### Give your support team full Shopify context on every ticket When a customer reaches out in Gorgias, MESA pulls their Shopify order history, tags, and customer details into the ticket automatically. Your team responds with the full picture without switching between tools to find it. [Data integration →](/content/solutions/data-integration/index.html) ### Create and update Shopify customer records from Gorgias ticket activity When a key detail is captured or a resolution is logged in Gorgias, MESA writes it to the corresponding Shopify customer record. Your store and your support platform stay in sync without anyone reconciling them manually after every interaction. [Fulfillment operations →](/content/solutions/fulfillment-operations/index.html) ### Trigger Gorgias tickets from Shopify order and fulfillment events When an order ships, a delivery is delayed, or a return is filed in Shopify, MESA opens or updates the right Gorgias ticket automatically. Your support team gets ahead of customer questions before they arrive rather than reacting after a complaint is filed. [Order automation →](/content/solutions/order-automation/index.html) ### Push every Shopify order into Odoo for back-office processing When an order is placed in Shopify, MESA sends it to Odoo with the relevant details — line items, customer record, payment status — already populated. Your ERP reflects every sale the moment it happens without a manual import step or a scheduled sync holding things back. [Inventory management →](/content/solutions/inventory-management/index.html) ### Keep inventory accurate across Shopify and Odoo in real time When stock changes in Odoo — a production run completed, a purchase order received, a manual adjustment — MESA updates the corresponding Shopify product availability. Your storefront never oversells what your ERP knows isn't there. [Data integration →](/content/solutions/data-integration/index.html) ### Sync Shopify customer records with Odoo's CRM and accounting modules When a new customer places their first Shopify order, MESA creates or updates their record in Odoo across the relevant modules — CRM, accounting, contacts. Your back-office always reflects the same customer your storefront sees without periodic reconciliation between systems. ## Build any Gorgias and Odoo automation MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running. ###### Customer Created Starts when a customer is created - Is Follower - Followers - Followers (Partners) - Messages - Has Message - Action Needed - Number of Actions - Message Delivery error - Number of errors - Attachment Count - Ratings - Website Messages - SMS Delivery error - Normalized Email - Blacklist - Bounce - Activities - Activity State - Responsible User - Next Activity Type - Activity Type Icon - Next Activity Deadline - My Activity Deadline - Next Activity Summary - Activity Exception Decoration - Icon - Next Activity Calendar Event - Name - Complete Name - Title - Related Company - Parent name - Contact - Reference - Language - Active Lang Count - Timezone - Timezone offset - Salesperson - Tax ID - Partner with same Tax ID - Partner with same Company Registry - Company ID - Banks - Website Link - Notes - Tags - Active - Employee - Job Position - Address Type - Street - Street2 - Zip - City - State - Country - Country Code - Geo Latitude - Geo Longitude - Email - Formatted Email - Phone - Mobile - Is a Company - Is Public - Industry - Company Type - Company - Color Index - Users - Share Partner - Complete Address - Commercial Entity - Company Name Entity - Company Name - Barcode - Self - ID - Display Name - Created by - Created on - Last Updated by - Last Updated on - IM Status - Channels - Inlined Complete Address - Starred Message - Contact Address Complete - Signup Token - Signup Token Type - Signup Expiration - Signup Token is Valid - Signup URL - \# Meetings - Meetings - Last notification marked as read from base Calendar - Pricelist - Sales Team - Employees - Employees Count - Company database ID - Additional info - Sanitized Number - Phone Blacklisted - Blacklisted Phone is Phone - Blacklisted Phone Is Mobile - Phone/Mobile - Certifications Count - Company Certifications Count - OCN Token - Payment Tokens - Payment Token Count - \# Signatures - Fiscal Country Codes - Total Receivable - Credit To Invoice - Credit Limit - Partner Limit - Show Credit Limit - Days Sales Outstanding (DSO) - Total Payable - Payable Limit - Total Invoiced - Currency - Journal Items - Account Payable - Account Receivable - Fiscal Position - Customer Payment Terms - Vendor Payment Terms - Companies that refers to partner - Has Unreconciled Entries - Latest Invoices & Payments Matching Date - Invoices - Partner Contracts - Bank - Degree of trust you have in this debtor - Ignore Abnormal Invoice Date - Ignore Abnormal Invoice Amount - Invoice - Message for Invoice - Supplier Rank - Customer Rank - Duplicated Bank Account Partners Count - Opportunities - Opportunity - Projects - Tasks - \# Tasks - Customer Location - Vendor Location - Stock Picking - Message for Stock Picking - Format - Peppol Endpoint - Peppol e-address (EAS) - Supplier Currency - Purchase Order Count - \# Vendor Bills - Purchase Order - Message for Purchase Order - Receipt Reminder - Days Before Receipt - Buyer - Online Partner Information - Account Represented Company - Purchase Lines - On-Time Delivery Rate - Sale Order Count - Sales Order - Sales Warnings - Message for Sales Order - Next reminder - Unreconciled Aml - Unpaid Invoice - Unpaid Invoices Count - Total Due - Total Overdue - Follow-up Status - Follow-up Level - Reminders - Responsible ###### Customer Updated Starts when a customer is updated - Is Follower - Followers - Followers (Partners) - Messages - Has Message - Action Needed - Number of Actions - Message Delivery error - Number of errors - Attachment Count - Ratings - Website Messages - SMS Delivery error - Normalized Email - Blacklist - Bounce - Activities - Activity State - Responsible User - Next Activity Type - Activity Type Icon - Next Activity Deadline - My Activity Deadline - Next Activity Summary - Activity Exception Decoration - Icon - Next Activity Calendar Event - Name - Complete Name - Title - Related Company - Parent name - Contact - Reference - Language - Active Lang Count - Timezone - Timezone offset - Salesperson - Tax ID - Partner with same Tax ID - Partner with same Company Registry - Company ID - Banks - Website Link - Notes - Tags - Active - Employee - Job Position - Address Type - Street - Street2 - Zip - City - State - Country - Country Code - Geo Latitude - Geo Longitude - Email - Formatted Email - Phone - Mobile - Is a Company - Is Public - Industry - Company Type - Company - Color Index - Users - Share Partner - Complete Address - Commercial Entity - Company Name Entity - Company Name - Barcode - Self - ID - Display Name - Created by - Created on - Last Updated by - Last Updated on - IM Status - Channels - Inlined Complete Address - Starred Message - Contact Address Complete - Signup Token - Signup Token Type - Signup Expiration - Signup Token is Valid - Signup URL - \# Meetings - Meetings - Last notification marked as read from base Calendar - Pricelist - Sales Team - Employees - Employees Count - Company database ID - Additional info - Sanitized Number - Phone Blacklisted - Blacklisted Phone is Phone - Blacklisted Phone Is Mobile - Phone/Mobile - Certifications Count - Company Certifications Count - OCN Token - Payment Tokens - Payment Token Count - \# Signatures - Fiscal Country Codes - Total Receivable - Credit To Invoice - Credit Limit - Partner Limit - Show Credit Limit - Days Sales Outstanding (DSO) - Total Payable - Payable Limit - Total Invoiced - Currency - Journal Items - Account Payable - Account Receivable - Fiscal Position - Customer Payment Terms - Vendor Payment Terms - Companies that refers to partner - Has Unreconciled Entries - Latest Invoices & Payments Matching Date - Invoices - Partner Contracts - Bank - Degree of trust you have in this debtor - Ignore Abnormal Invoice Date - Ignore Abnormal Invoice Amount - Invoice - Message for Invoice - Supplier Rank - Customer Rank - Duplicated Bank Account Partners Count - Opportunities - Opportunity - Projects - Tasks - \# Tasks - Customer Location - Vendor Location - Stock Picking - Message for Stock Picking - Format - Peppol Endpoint - Peppol e-address (EAS) - Supplier Currency - Purchase Order Count - \# Vendor Bills - Purchase Order - Message for Purchase Order - Receipt Reminder - Days Before Receipt - Buyer - Online Partner Information - Account Represented Company - Purchase Lines - On-Time Delivery Rate - Sale Order Count - Sales Order - Sales Warnings - Message for Sales Order - Next reminder - Unreconciled Aml - Unpaid Invoice - Unpaid Invoices Count - Total Due - Total Overdue - Follow-up Status - Follow-up Level - Reminders - Responsible ###### Inventory Updated Starts when a product inventory is updated ###### Order Created Starts when an order is created - Campaign - Source - Medium - Activities - Activity State - Responsible User - Next Activity Type - Activity Type Icon - Next Activity Deadline - My Activity Deadline - Next Activity Summary - Activity Exception Decoration - Icon - Next Activity Calendar Event - Is Follower - Followers - Followers (Partners) - Messages - Has Message - Action Needed - Number of Actions - Message Delivery error - Number of errors - Attachment Count - Ratings - Website Messages - SMS Delivery error - Portal Access URL - Security Token - Access warning - Order Reference - Company - Customer - Status - Locked - Customer Reference - Creation Date - Delivery Date - Order Date - Source Document - Payment Ref. - Online signature - Online payment - Prepayment percentage - Signed By - Signed On - Expiration - Invoicing Journal - Terms and conditions - Invoice Address - Delivery Address - Fiscal Position - Payment Terms - Pricelist - Currency - Currency Rate - Salesperson - Sales Team - Order Lines - Untaxed Amount - Taxes - Total - Amount to invoice - Already invoiced - Invoice Count - Invoices - Invoice Status - Transactions - Authorized Transactions - Amount Paid - Analytic Account - Tags - Amount Before Discount - Country code - Expected Date - Is Expired - Partner Credit Warning - Tax Calculation Rounding Method - Tax Country - Terms & Conditions format - Type Name - Has Fiscal Position Changed - Has Active Pricelist - Has Pricelist Changed - ID - Display Name - Created by - Last Updated by - Last Updated on - Pending Email Template - Opportunity - Quotation Template - Optional Products Lines - Number of Purchase Order Generated - Incoterm - Incoterm Location - Shipping Policy - Warehouse - Transfers - Delivery Orders - Delivery Status - Procurement Group - Effective Date - JSON data for the popover widget - Has late picking - Planning Hours Planned - Planning Hours To Plan - Planning First Sale Line - Planning Initial Date - Tasks associated with this sale - Tasks - Display project - Project - Projects - Number of Projects - Milestone Count - Is Product Milestone - Show Create Project Button - Show Project Button - Show Task Button ###### Order Updated Starts when an order is updated - Campaign - Source - Medium - Activities - Activity State - Responsible User - Next Activity Type - Activity Type Icon - Next Activity Deadline - My Activity Deadline - Next Activity Summary - Activity Exception Decoration - Icon - Next Activity Calendar Event - Is Follower - Followers - Followers (Partners) - Messages - Has Message - Action Needed - Number of Actions - Message Delivery error - Number of errors - Attachment Count - Ratings - Website Messages - SMS Delivery error - Portal Access URL - Security Token - Access warning - Order Reference - Company - Customer - Status - Locked - Customer Reference - Creation Date - Delivery Date - Order Date - Source Document - Payment Ref. - Online signature - Online payment - Prepayment percentage - Signed By - Signed On - Expiration - Invoicing Journal - Terms and conditions - Invoice Address - Delivery Address - Fiscal Position - Payment Terms - Pricelist - Currency - Currency Rate - Salesperson - Sales Team - Order Lines - Untaxed Amount - Taxes - Total - Amount to invoice - Already invoiced - Invoice Count - Invoices - Invoice Status - Transactions - Authorized Transactions - Amount Paid - Analytic Account - Tags - Amount Before Discount - Country code - Expected Date - Is Expired - Partner Credit Warning - Tax Calculation Rounding Method - Tax Country - Terms & Conditions format - Type Name - Has Fiscal Position Changed - Has Active Pricelist - Has Pricelist Changed - ID - Display Name - Created by - Last Updated by - Last Updated on - Pending Email Template - Opportunity - Quotation Template - Optional Products Lines - Number of Purchase Order Generated - Incoterm - Incoterm Location - Shipping Policy - Warehouse - Transfers - Delivery Orders - Delivery Status - Procurement Group - Effective Date - JSON data for the popover widget - Has late picking - Planning Hours Planned - Planning Hours To Plan - Planning First Sale Line - Planning Initial Date - Tasks associated with this sale - Tasks - Display project - Project - Projects - Number of Projects - Milestone Count - Is Product Milestone - Show Create Project Button - Show Project Button - Show Task Button ###### Product Created Starts when a product is created - Activities - Activity State - Responsible User - Next Activity Type - Activity Type Icon - Next Activity Deadline - My Activity Deadline - Next Activity Summary - Activity Exception Decoration - Icon - Next Activity Calendar Event - Is Follower - Followers - Followers (Partners) - Messages - Has Message - Action Needed - Number of Actions - Message Delivery error - Number of errors - Attachment Count - Ratings - Website Messages - SMS Delivery error - Name - Sequence - Description - Purchase Description - Sales Description - Product Type - Type - Product Category - Currency - Cost Currency - Sales Price - Cost - Volume - Volume unit of measure label - Weight - Weight unit of measure label - Can be Sold - Can be Purchased - Unit of Measure - Unit of Measure Name - Purchase UoM - Company - Product Packages - Vendors - Variant Seller - Active - Color Index - Is a product variant - Product Attributes - Valid Product Attribute Lines - Products - Product - \# Product Variants - Barcode - Internal Reference - Number of price rules - Documents - Documents Count - Can Image 1024 be zoomed - Is a configurable product - Product Tooltip - Favorite - Product Template Tags - Properties - ID - Display Name - Created by - Created on - Last Updated by - Last Updated on - Customer Taxes - Tax String - Vendor Taxes - Income Account - Expense Account - Account Tags - Fiscal Country Codes - Responsible - Production Location - Inventory Location - Customer Lead Time - Tracking - Description on Picking - Description on Delivery Orders - Description on Receptions - Quantity On Hand - Forecasted Quantity - Incoming - Outgoing - Location - Warehouse - Routes can be selected on this product - Routes - Nbr Moves In - Nbr Moves Out - Reordering Rules - Reordering Min Qty - Reordering Max Qty - Category Routes - Show On Hand Qty Status Button - Show Forecasted Qty Status Button - Purchased - Control Policy - Purchase Order Line Warning - Message for Purchase Order Line - Costing Method - Inventory Valuation - Price Difference Account - Track Service - Sales Order Line - Message for Sales Order Line - Re-Invoice Expenses - Re-Invoice Policy visible - Sold - Invoicing Policy - Optional Products - Subcontract Service - Plan Services - Planning Role - Create on Order - Project - Project Template - Service Invoicing Policy ###### Product Updated Starts when a product is updated - Activities - Activity State - Responsible User - Next Activity Type - Activity Type Icon - Next Activity Deadline - My Activity Deadline - Next Activity Summary - Activity Exception Decoration - Icon - Next Activity Calendar Event - Is Follower - Followers - Followers (Partners) - Messages - Has Message - Action Needed - Number of Actions - Message Delivery error - Number of errors - Attachment Count - Ratings - Website Messages - SMS Delivery error - Name - Sequence - Description - Purchase Description - Sales Description - Product Type - Type - Product Category - Currency - Cost Currency - Sales Price - Cost - Volume - Volume unit of measure label - Weight - Weight unit of measure label - Can be Sold - Can be Purchased - Unit of Measure - Unit of Measure Name - Purchase UoM - Company - Product Packages - Vendors - Variant Seller - Active - Color Index - Is a product variant - Product Attributes - Valid Product Attribute Lines - Products - Product - \# Product Variants - Barcode - Internal Reference - Number of price rules - Documents - Documents Count - Can Image 1024 be zoomed - Is a configurable product - Product Tooltip - Favorite - Product Template Tags - Properties - ID - Display Name - Created by - Created on - Last Updated by - Last Updated on - Customer Taxes - Tax String - Vendor Taxes - Income Account - Expense Account - Account Tags - Fiscal Country Codes - Responsible - Production Location - Inventory Location - Customer Lead Time - Tracking - Description on Picking - Description on Delivery Orders - Description on Receptions - Quantity On Hand - Forecasted Quantity - Incoming - Outgoing - Location - Warehouse - Routes can be selected on this product - Routes - Nbr Moves In - Nbr Moves Out - Reordering Rules - Reordering Min Qty - Reordering Max Qty - Category Routes - Show On Hand Qty Status Button - Show Forecasted Qty Status Button - Purchased - Control Policy - Purchase Order Line Warning - Message for Purchase Order Line - Costing Method - Inventory Valuation - Price Difference Account - Track Service - Sales Order Line - Message for Sales Order Line - Re-Invoice Expenses - Re-Invoice Policy visible - Sold - Invoicing Policy - Optional Products - Subcontract Service - Plan Services - Planning Role - Create on Order - Project - Project Template - Service Invoicing Policy ###### Product Variant Created Starts when a product variant is created - Activities - Activity State - Responsible User - Next Activity Type - Activity Type Icon - Next Activity Deadline - My Activity Deadline - Next Activity Summary - Activity Exception Decoration - Icon - Next Activity Calendar Event - Is Follower - Followers - Followers (Partners) - Messages - Has Message - Action Needed - Number of Actions - Message Delivery error - Number of errors - Attachment Count - Ratings - Website Messages - SMS Delivery error - Variant Price Extra - Sales Price - Internal Reference - Reference - Customer Ref - Active - Product Template - Barcode - Attribute Values - Variant Values - Combination Indices - Is Product Variant - Cost - Volume - Weight - Number of price rules - Documents - Documents Count - Product Packages - Additional Product Tags - All Product Tag - Can Variant Image 1024 be zoomed - Can Image 1024 be zoomed - Write Date - ID - Display Name - Created by - Created on - Last Updated by - Tax String - Stock Quant - Stock Move - Quantity On Hand - Forecasted Quantity - Free To Use Quantity - Incoming - Outgoing - Minimum Stock Rules - Nbr Moves In - Nbr Moves Out - Reordering Rules - Reordering Min Qty - Reordering Max Qty - Putaway Rules - Storage Category Capacity - Show On Hand Qty Status Button - Show Forecasted Qty Status Button - Barcode is valid EAN - Purchased - Value Svl - Quantity Svl - Average Cost - Total Value - Valuation Currency - Stock Valuation Layer - Inventory Valuation - Costing Method - PO Lines - Sold - Product Catalog Product Is In Sale Order - Name - Sequence - Description - Purchase Description - Sales Description - Product Type - Type - Product Category - Currency - Cost Currency - Sales Price - Volume unit of measure label - Weight unit of measure label - Can be Sold - Can be Purchased - Unit of Measure - Unit of Measure Name - Purchase UoM - Company - Vendors - Variant Seller - Color Index - Product Attributes - Valid Product Attribute Lines - Products - Product - \# Product Variants - Is a configurable product - Product Tooltip - Favorite - Product Template Tags - Properties - Customer Taxes - Vendor Taxes - Income Account - Expense Account - Account Tags - Fiscal Country Codes - Responsible - Production Location - Inventory Location - Customer Lead Time - Tracking - Description on Picking - Description on Delivery Orders - Description on Receptions - Location - Warehouse - Routes can be selected on this product - Routes - Category Routes - Control Policy - Purchase Order Line Warning - Message for Purchase Order Line - Price Difference Account - Track Service - Sales Order Line - Message for Sales Order Line - Re-Invoice Expenses - Re-Invoice Policy visible - Invoicing Policy - Optional Products - Subcontract Service - Plan Services - Planning Role - Create on Order - Project - Project Template - Service Invoicing Policy ###### Product Variant Updated Starts when a product variant is updated - Activities - Activity State - Responsible User - Next Activity Type - Activity Type Icon - Next Activity Deadline - My Activity Deadline - Next Activity Summary - Activity Exception Decoration - Icon - Next Activity Calendar Event - Is Follower - Followers - Followers (Partners) - Messages - Has Message - Action Needed - Number of Actions - Message Delivery error - Number of errors - Attachment Count - Ratings - Website Messages - SMS Delivery error - Variant Price Extra - Sales Price - Internal Reference - Reference - Customer Ref - Active - Product Template - Barcode - Attribute Values - Variant Values - Combination Indices - Is Product Variant - Cost - Volume - Weight - Number of price rules - Documents - Documents Count - Product Packages - Additional Product Tags - All Product Tag - Can Variant Image 1024 be zoomed - Can Image 1024 be zoomed - Write Date - ID - Display Name - Created by - Created on - Last Updated by - Tax String - Stock Quant - Stock Move - Quantity On Hand - Forecasted Quantity - Free To Use Quantity - Incoming - Outgoing - Minimum Stock Rules - Nbr Moves In - Nbr Moves Out - Reordering Rules - Reordering Min Qty - Reordering Max Qty - Putaway Rules - Storage Category Capacity - Show On Hand Qty Status Button - Show Forecasted Qty Status Button - Barcode is valid EAN - Purchased - Value Svl - Quantity Svl - Average Cost - Total Value - Valuation Currency - Stock Valuation Layer - Inventory Valuation - Costing Method - PO Lines - Sold - Product Catalog Product Is In Sale Order - Name - Sequence - Description - Purchase Description - Sales Description - Product Type - Type - Product Category - Currency - Cost Currency - Sales Price - Volume unit of measure label - Weight unit of measure label - Can be Sold - Can be Purchased - Unit of Measure - Unit of Measure Name - Purchase UoM - Company - Vendors - Variant Seller - Color Index - Product Attributes - Valid Product Attribute Lines - Products - Product - \# Product Variants - Is a configurable product - Product Tooltip - Favorite - Product Template Tags - Properties - Customer Taxes - Vendor Taxes - Income Account - Expense Account - Account Tags - Fiscal Country Codes - Responsible - Production Location - Inventory Location - Customer Lead Time - Tracking - Description on Picking - Description on Delivery Orders - Description on Receptions - Location - Warehouse - Routes can be selected on this product - Routes - Category Routes - Control Policy - Purchase Order Line Warning - Message for Purchase Order Line - Price Difference Account - Track Service - Sales Order Line - Message for Sales Order Line - Re-Invoice Expenses - Re-Invoice Policy visible - Invoicing Policy - Optional Products - Subcontract Service - Plan Services - Planning Role - Create on Order - Project - Project Template - Service Invoicing Policy ###### Customer Created Starts when a customer is created. - ID - Channels - Created Datetime - Data - Email - External ID - Firstname - Integrations - Language - Lastname - Name - Timezone - Updated Datetime ###### Customer Updated Starts when a customer is updated. - ID - Channels - Created Datetime - Data - Email - External ID - Firstname - Integrations - Language - Lastname - Name - Timezone - Updated Datetime ###### Ticket Created Starts when a ticket is created. - ID - Assignee User - Channel - Closed Datetime - Created Datetime - Customer - Events - External ID - From Agent - Is Unread - Language - Last Message Datetime - Last Received Message Datetime - Messages - Meta - Opened Datetime - Reply Options - Satisfaction Survey - Snooze Datetime - Spam - Status - Subject - Tags - Trashed Datetime - Updated Datetime - Via - Uri ###### Ticket Updated Starts when a ticket is updated. - ID - Assignee User - Channel - Closed Datetime - Created Datetime - Customer - Events - External ID - From Agent - Is Unread - Language - Last Message Datetime - Last Received Message Datetime - Messages - Meta - Opened Datetime - Reply Options - Satisfaction Survey - Snooze Datetime - Spam - Status - Subject - Tags - Trashed Datetime - Updated Datetime - Via - Uri ###### Convert Country & State to Odoo Ids Convert a county and state to the corresponding Odoo Ids - Country ID - State ID ###### Create Custom Model Create a custom model. - Custom Entity Name (e.g. 'res.country') ###### Create Customer Create a new customer record. ###### Create Order Create an order. ###### Create Order Line Create an order line. ###### Create Product Create a product. ###### Create Product Variant Create a product variant. ###### Delete Custom Model Remove a custom model. ###### Delete Customer Remove a customer record. ###### Delete Order Remove an order. ###### Delete Order Line Remove an order line. ###### Delete Product Remove a product. ###### Delete Product Variant Remove a product's variant. ###### List Custom Model Catalog all custom models. ###### List Customer Catalog all customer records. - Is Follower - Followers - Followers (Partners) - Messages - Has Message - Action Needed - Number of Actions - Message Delivery error - Number of errors - Attachment Count - Ratings - Website Messages - SMS Delivery error - Normalized Email - Blacklist - Bounce - Activities - Activity State - Responsible User - Next Activity Type - Activity Type Icon - Next Activity Deadline - My Activity Deadline - Next Activity Summary - Activity Exception Decoration - Icon - Next Activity Calendar Event - Name - Complete Name - Title - Related Company - Parent name - Contact - Reference - Language - Active Lang Count - Timezone - Timezone offset - Salesperson - Tax ID - Partner with same Tax ID - Partner with same Company Registry - Company ID - Banks - Website Link - Notes - Tags - Active - Employee - Job Position - Address Type - Street - Street2 - Zip - City - State - Country - Country Code - Geo Latitude - Geo Longitude - Email - Formatted Email - Phone - Mobile - Is a Company - Is Public - Industry - Company Type - Company - Color Index - Users - Share Partner - Complete Address - Commercial Entity - Company Name Entity - Company Name - Barcode - Self - ID - Display Name - Created by - Created on - Last Updated by - Last Updated on - IM Status - Channels - Inlined Complete Address - Starred Message - Contact Address Complete - Signup Token - Signup Token Type - Signup Expiration - Signup Token is Valid - Signup URL - \# Meetings - Meetings - Last notification marked as read from base Calendar - Pricelist - Sales Team - Employees - Employees Count - Company database ID - Additional info - Sanitized Number - Phone Blacklisted - Blacklisted Phone is Phone - Blacklisted Phone Is Mobile - Phone/Mobile - Certifications Count - Company Certifications Count - OCN Token - Payment Tokens - Payment Token Count - \# Signatures - Fiscal Country Codes - Total Receivable - Credit To Invoice - Credit Limit - Partner Limit - Show Credit Limit - Days Sales Outstanding (DSO) - Total Payable - Payable Limit - Total Invoiced - Currency - Journal Items - Account Payable - Account Receivable - Fiscal Position - Customer Payment Terms - Vendor Payment Terms - Companies that refers to partner - Has Unreconciled Entries - Latest Invoices & Payments Matching Date - Invoices - Partner Contracts - Bank - Degree of trust you have in this debtor - Ignore Abnormal Invoice Date - Ignore Abnormal Invoice Amount - Invoice - Message for Invoice - Supplier Rank - Customer Rank - Duplicated Bank Account Partners Count - Opportunities - Opportunity - Projects - Tasks - \# Tasks - Customer Location - Vendor Location - Stock Picking - Message for Stock Picking - Format - Peppol Endpoint - Peppol e-address (EAS) - Supplier Currency - Purchase Order Count - \# Vendor Bills - Purchase Order - Message for Purchase Order - Receipt Reminder - Days Before Receipt - Buyer - Online Partner Information - Account Represented Company - Purchase Lines - On-Time Delivery Rate - Sale Order Count - Sales Order - Sales Warnings - Message for Sales Order - Next reminder - Unreconciled Aml - Unpaid Invoice - Unpaid Invoices Count - Total Due - Total Overdue - Follow-up Status - Follow-up Level - Reminders - Responsible ###### List Order Catalog all orders. - Campaign - Source - Medium - Activities - Activity State - Responsible User - Next Activity Type - Activity Type Icon - Next Activity Deadline - My Activity Deadline - Next Activity Summary - Activity Exception Decoration - Icon - Next Activity Calendar Event - Is Follower - Followers - Followers (Partners) - Messages - Has Message - Action Needed - Number of Actions - Message Delivery error - Number of errors - Attachment Count - Ratings - Website Messages - SMS Delivery error - Portal Access URL - Security Token - Access warning - Order Reference - Company - Customer - Status - Locked - Customer Reference - Creation Date - Delivery Date - Order Date - Source Document - Payment Ref. - Online signature - Online payment - Prepayment percentage - Signed By - Signed On - Expiration - Invoicing Journal - Terms and conditions - Invoice Address - Delivery Address - Fiscal Position - Payment Terms - Pricelist - Currency - Currency Rate - Salesperson - Sales Team - Order Lines - Untaxed Amount - Taxes - Total - Amount to invoice - Already invoiced - Invoice Count - Invoices - Invoice Status - Transactions - Authorized Transactions - Amount Paid - Analytic Account - Tags - Amount Before Discount - Country code - Expected Date - Is Expired - Partner Credit Warning - Tax Calculation Rounding Method - Tax Country - Terms & Conditions format - Type Name - Has Fiscal Position Changed - Has Active Pricelist - Has Pricelist Changed - ID - Display Name - Created by - Last Updated by - Last Updated on - Pending Email Template - Opportunity - Quotation Template - Optional Products Lines - Number of Purchase Order Generated - Incoterm - Incoterm Location - Shipping Policy - Warehouse - Transfers - Delivery Orders - Delivery Status - Procurement Group - Effective Date - JSON data for the popover widget - Has late picking - Planning Hours Planned - Planning Hours To Plan - Planning First Sale Line - Planning Initial Date - Tasks associated with this sale - Tasks - Display project - Project - Projects - Number of Projects - Milestone Count - Is Product Milestone - Show Create Project Button - Show Project Button - Show Task Button ###### List Order Lines Catalog all order lines. - Analytic Precision - Order Reference - Sequence - Company - Currency - Customer - Salesperson - Order Status - Tax Country - Display Type - Is a down payment - Is expense - Product - Product Template - Category - Custom Values - Extra Values - Description - Quantity - Unit of Measure - Taxes - Pricelist Item - Unit Price - Discount (%) - Subtotal - Total Tax - Total - Price Reduce Tax excl - Price Reduce Tax incl - Packaging - Packaging Quantity - Lead Time - Method to update delivered qty - Delivery Quantity - Invoiced Quantity - Quantity To Invoice - Analytic lines - Invoice Lines - Invoice Status - Untaxed Invoiced Amount - Untaxed Amount To Invoice - Product Type - Can Edit Product - Product Uom Readonly - Tax calculation rounding method - ID - Display Name - Created by - Created on - Last Updated by - Last Updated on - Optional Products Lines - Is the product configurable? - Attribute Values - Generated Purchase Lines - Number of generated purchase items - Route - Stock Moves - Virtual Available At Date - Scheduled Date - Forecast Expected Date - Free Qty Today - Qty Available Today - Warehouse - Qty To Deliver - Is Mto - Display Qty Widget - Is a Service - Planning Slot - Planning Hours Planned - Planning Hours To Plan - Generated Project - Generated Task - Reached Milestones ###### List Product Catalog all products. - Activities - Activity State - Responsible User - Next Activity Type - Activity Type Icon - Next Activity Deadline - My Activity Deadline - Next Activity Summary - Activity Exception Decoration - Icon - Next Activity Calendar Event - Is Follower - Followers - Followers (Partners) - Messages - Has Message - Action Needed - Number of Actions - Message Delivery error - Number of errors - Attachment Count - Ratings - Website Messages - SMS Delivery error - Name - Sequence - Description - Purchase Description - Sales Description - Product Type - Type - Product Category - Currency - Cost Currency - Sales Price - Cost - Volume - Volume unit of measure label - Weight - Weight unit of measure label - Can be Sold - Can be Purchased - Unit of Measure - Unit of Measure Name - Purchase UoM - Company - Product Packages - Vendors - Variant Seller - Active - Color Index - Is a product variant - Product Attributes - Valid Product Attribute Lines - Products - Product - \# Product Variants - Barcode - Internal Reference - Number of price rules - Documents - Documents Count - Can Image 1024 be zoomed - Is a configurable product - Product Tooltip - Favorite - Product Template Tags - Properties - ID - Display Name - Created by - Created on - Last Updated by - Last Updated on - Customer Taxes - Tax String - Vendor Taxes - Income Account - Expense Account - Account Tags - Fiscal Country Codes - Responsible - Production Location - Inventory Location - Customer Lead Time - Tracking - Description on Picking - Description on Delivery Orders - Description on Receptions - Quantity On Hand - Forecasted Quantity - Incoming - Outgoing - Location - Warehouse - Routes can be selected on this product - Routes - Nbr Moves In - Nbr Moves Out - Reordering Rules - Reordering Min Qty - Reordering Max Qty - Category Routes - Show On Hand Qty Status Button - Show Forecasted Qty Status Button - Purchased - Control Policy - Purchase Order Line Warning - Message for Purchase Order Line - Costing Method - Inventory Valuation - Price Difference Account - Track Service - Sales Order Line - Message for Sales Order Line - Re-Invoice Expenses - Re-Invoice Policy visible - Sold - Invoicing Policy - Optional Products - Subcontract Service - Plan Services - Planning Role - Create on Order - Project - Project Template - Service Invoicing Policy ###### List Product Variant Catalog all product's variants. - Activities - Activity State - Responsible User - Next Activity Type - Activity Type Icon - Next Activity Deadline - My Activity Deadline - Next Activity Summary - Activity Exception Decoration - Icon - Next Activity Calendar Event - Is Follower - Followers - Followers (Partners) - Messages - Has Message - Action Needed - Number of Actions - Message Delivery error - Number of errors - Attachment Count - Ratings - Website Messages - SMS Delivery error - Variant Price Extra - Sales Price - Internal Reference - Reference - Customer Ref - Active - Product Template - Barcode - Attribute Values - Variant Values - Combination Indices - Is Product Variant - Cost - Volume - Weight - Number of price rules - Documents - Documents Count - Product Packages - Additional Product Tags - All Product Tag - Can Variant Image 1024 be zoomed - Can Image 1024 be zoomed - Write Date - ID - Display Name - Created by - Created on - Last Updated by - Tax String - Stock Quant - Stock Move - Quantity On Hand - Forecasted Quantity - Free To Use Quantity - Incoming - Outgoing - Minimum Stock Rules - Nbr Moves In - Nbr Moves Out - Reordering Rules - Reordering Min Qty - Reordering Max Qty - Putaway Rules - Storage Category Capacity - Show On Hand Qty Status Button - Show Forecasted Qty Status Button - Barcode is valid EAN - Purchased - Value Svl - Quantity Svl - Average Cost - Total Value - Valuation Currency - Stock Valuation Layer - Inventory Valuation - Costing Method - PO Lines - Sold - Product Catalog Product Is In Sale Order - Name - Sequence - Description - Purchase Description - Sales Description - Product Type - Type - Product Category - Currency - Cost Currency - Sales Price - Volume unit of measure label - Weight unit of measure label - Can be Sold - Can be Purchased - Unit of Measure - Unit of Measure Name - Purchase UoM - Company - Vendors - Variant Seller - Color Index - Product Attributes - Valid Product Attribute Lines - Products - Product - \# Product Variants - Is a configurable product - Product Tooltip - Favorite - Product Template Tags - Properties - Customer Taxes - Vendor Taxes - Income Account - Expense Account - Account Tags - Fiscal Country Codes - Responsible - Production Location - Inventory Location - Customer Lead Time - Tracking - Description on Picking - Description on Delivery Orders - Description on Receptions - Location - Warehouse - Routes can be selected on this product - Routes - Category Routes - Control Policy - Purchase Order Line Warning - Message for Purchase Order Line - Price Difference Account - Track Service - Sales Order Line - Message for Sales Order Line - Re-Invoice Expenses - Re-Invoice Policy visible - Invoicing Policy - Optional Products - Subcontract Service - Plan Services - Planning Role - Create on Order - Project - Project Template - Service Invoicing Policy ###### Retrieve Custom Model Grab all details about the custom model. ###### Retrieve Customer Grab all details about the customer. - Is Follower - Followers - Followers (Partners) - Messages - Has Message - Action Needed - Number of Actions - Message Delivery error - Number of errors - Attachment Count - Ratings - Website Messages - SMS Delivery error - Normalized Email - Blacklist - Bounce - Activities - Activity State - Responsible User - Next Activity Type - Activity Type Icon - Next Activity Deadline - My Activity Deadline - Next Activity Summary - Activity Exception Decoration - Icon - Next Activity Calendar Event - Name - Complete Name - Title - Related Company - Parent name - Contact - Reference - Language - Active Lang Count - Timezone - Timezone offset - Salesperson - Tax ID - Partner with same Tax ID - Partner with same Company Registry - Company ID - Banks - Website Link - Notes - Tags - Active - Employee - Job Position - Address Type - Street - Street2 - Zip - City - State - Country - Country Code - Geo Latitude - Geo Longitude - Email - Formatted Email - Phone - Mobile - Is a Company - Is Public - Industry - Company Type - Company - Color Index - Users - Share Partner - Complete Address - Commercial Entity - Company Name Entity - Company Name - Barcode - Self - ID - Display Name - Created by - Created on - Last Updated by - Last Updated on - IM Status - Channels - Inlined Complete Address - Starred Message - Contact Address Complete - Signup Token - Signup Token Type - Signup Expiration - Signup Token is Valid - Signup URL - \# Meetings - Meetings - Last notification marked as read from base Calendar - Pricelist - Sales Team - Employees - Employees Count - Company database ID - Additional info - Sanitized Number - Phone Blacklisted - Blacklisted Phone is Phone - Blacklisted Phone Is Mobile - Phone/Mobile - Certifications Count - Company Certifications Count - OCN Token - Payment Tokens - Payment Token Count - \# Signatures - Fiscal Country Codes - Total Receivable - Credit To Invoice - Credit Limit - Partner Limit - Show Credit Limit - Days Sales Outstanding (DSO) - Total Payable - Payable Limit - Total Invoiced - Currency - Journal Items - Account Payable - Account Receivable - Fiscal Position - Customer Payment Terms - Vendor Payment Terms - Companies that refers to partner - Has Unreconciled Entries - Latest Invoices & Payments Matching Date - Invoices - Partner Contracts - Bank - Degree of trust you have in this debtor - Ignore Abnormal Invoice Date - Ignore Abnormal Invoice Amount - Invoice - Message for Invoice - Supplier Rank - Customer Rank - Duplicated Bank Account Partners Count - Opportunities - Opportunity - Projects - Tasks - \# Tasks - Customer Location - Vendor Location - Stock Picking - Message for Stock Picking - Format - Peppol Endpoint - Peppol e-address (EAS) - Supplier Currency - Purchase Order Count - \# Vendor Bills - Purchase Order - Message for Purchase Order - Receipt Reminder - Days Before Receipt - Buyer - Online Partner Information - Account Represented Company - Purchase Lines - On-Time Delivery Rate - Sale Order Count - Sales Order - Sales Warnings - Message for Sales Order - Next reminder - Unreconciled Aml - Unpaid Invoice - Unpaid Invoices Count - Total Due - Total Overdue - Follow-up Status - Follow-up Level - Reminders - Responsible ###### Retrieve Order Grab all details about the order. - Campaign - Source - Medium - Activities - Activity State - Responsible User - Next Activity Type - Activity Type Icon - Next Activity Deadline - My Activity Deadline - Next Activity Summary - Activity Exception Decoration - Icon - Next Activity Calendar Event - Is Follower - Followers - Followers (Partners) - Messages - Has Message - Action Needed - Number of Actions - Message Delivery error - Number of errors - Attachment Count - Ratings - Website Messages - SMS Delivery error - Portal Access URL - Security Token - Access warning - Order Reference - Company - Customer - Status - Locked - Customer Reference - Creation Date - Delivery Date - Order Date - Source Document - Payment Ref. - Online signature - Online payment - Prepayment percentage - Signed By - Signed On - Expiration - Invoicing Journal - Terms and conditions - Invoice Address - Delivery Address - Fiscal Position - Payment Terms - Pricelist - Currency - Currency Rate - Salesperson - Sales Team - Order Lines - Untaxed Amount - Taxes - Total - Amount to invoice - Already invoiced - Invoice Count - Invoices - Invoice Status - Transactions - Authorized Transactions - Amount Paid - Analytic Account - Tags - Amount Before Discount - Country code - Expected Date - Is Expired - Partner Credit Warning - Tax Calculation Rounding Method - Tax Country - Terms & Conditions format - Type Name - Has Fiscal Position Changed - Has Active Pricelist - Has Pricelist Changed - ID - Display Name - Created by - Last Updated by - Last Updated on - Pending Email Template - Opportunity - Quotation Template - Optional Products Lines - Number of Purchase Order Generated - Incoterm - Incoterm Location - Shipping Policy - Warehouse - Transfers - Delivery Orders - Delivery Status - Procurement Group - Effective Date - JSON data for the popover widget - Has late picking - Planning Hours Planned - Planning Hours To Plan - Planning First Sale Line - Planning Initial Date - Tasks associated with this sale - Tasks - Display project - Project - Projects - Number of Projects - Milestone Count - Is Product Milestone - Show Create Project Button - Show Project Button - Show Task Button ###### Retrieve Order Line Grab all details about the order line. - Analytic Precision - Order Reference - Sequence - Company - Currency - Customer - Salesperson - Order Status - Tax Country - Display Type - Is a down payment - Is expense - Product - Product Template - Category - Custom Values - Extra Values - Description - Quantity - Unit of Measure - Taxes - Pricelist Item - Unit Price - Discount (%) - Subtotal - Total Tax - Total - Price Reduce Tax excl - Price Reduce Tax incl - Packaging - Packaging Quantity - Lead Time - Method to update delivered qty - Delivery Quantity - Invoiced Quantity - Quantity To Invoice - Analytic lines - Invoice Lines - Invoice Status - Untaxed Invoiced Amount - Untaxed Amount To Invoice - Product Type - Can Edit Product - Product Uom Readonly - Tax calculation rounding method - ID - Display Name - Created by - Created on - Last Updated by - Last Updated on - Optional Products Lines - Is the product configurable? - Attribute Values - Generated Purchase Lines - Number of generated purchase items - Route - Stock Moves - Virtual Available At Date - Scheduled Date - Forecast Expected Date - Free Qty Today - Qty Available Today - Warehouse - Qty To Deliver - Is Mto - Display Qty Widget - Is a Service - Planning Slot - Planning Hours Planned - Planning Hours To Plan - Generated Project - Generated Task - Reached Milestones ###### Retrieve Product Grab all details about the product. - Activities - Activity State - Responsible User - Next Activity Type - Activity Type Icon - Next Activity Deadline - My Activity Deadline - Next Activity Summary - Activity Exception Decoration - Icon - Next Activity Calendar Event - Is Follower - Followers - Followers (Partners) - Messages - Has Message - Action Needed - Number of Actions - Message Delivery error - Number of errors - Attachment Count - Ratings - Website Messages - SMS Delivery error - Name - Sequence - Description - Purchase Description - Sales Description - Product Type - Type - Product Category - Currency - Cost Currency - Sales Price - Cost - Volume - Volume unit of measure label - Weight - Weight unit of measure label - Can be Sold - Can be Purchased - Unit of Measure - Unit of Measure Name - Purchase UoM - Company - Product Packages - Vendors - Variant Seller - Active - Color Index - Is a product variant - Product Attributes - Valid Product Attribute Lines - Products - Product - \# Product Variants - Barcode - Internal Reference - Number of price rules - Documents - Documents Count - Can Image 1024 be zoomed - Is a configurable product - Product Tooltip - Favorite - Product Template Tags - Properties - ID - Display Name - Created by - Created on - Last Updated by - Last Updated on - Customer Taxes - Tax String - Vendor Taxes - Income Account - Expense Account - Account Tags - Fiscal Country Codes - Responsible - Production Location - Inventory Location - Customer Lead Time - Tracking - Description on Picking - Description on Delivery Orders - Description on Receptions - Quantity On Hand - Forecasted Quantity - Incoming - Outgoing - Location - Warehouse - Routes can be selected on this product - Routes - Nbr Moves In - Nbr Moves Out - Reordering Rules - Reordering Min Qty - Reordering Max Qty - Category Routes - Show On Hand Qty Status Button - Show Forecasted Qty Status Button - Purchased - Control Policy - Purchase Order Line Warning - Message for Purchase Order Line - Costing Method - Inventory Valuation - Price Difference Account - Track Service - Sales Order Line - Message for Sales Order Line - Re-Invoice Expenses - Re-Invoice Policy visible - Sold - Invoicing Policy - Optional Products - Subcontract Service - Plan Services - Planning Role - Create on Order - Project - Project Template - Service Invoicing Policy ###### Retrieve Product Variant Grab all details about the product's variant. - Activities - Activity State - Responsible User - Next Activity Type - Activity Type Icon - Next Activity Deadline - My Activity Deadline - Next Activity Summary - Activity Exception Decoration - Icon - Next Activity Calendar Event - Is Follower - Followers - Followers (Partners) - Messages - Has Message - Action Needed - Number of Actions - Message Delivery error - Number of errors - Attachment Count - Ratings - Website Messages - SMS Delivery error - Variant Price Extra - Sales Price - Internal Reference - Reference - Customer Ref - Active - Product Template - Barcode - Attribute Values - Variant Values - Combination Indices - Is Product Variant - Cost - Volume - Weight - Number of price rules - Documents - Documents Count - Product Packages - Additional Product Tags - All Product Tag - Can Variant Image 1024 be zoomed - Can Image 1024 be zoomed - Write Date - ID - Display Name - Created by - Created on - Last Updated by - Tax String - Stock Quant - Stock Move - Quantity On Hand - Forecasted Quantity - Free To Use Quantity - Incoming - Outgoing - Minimum Stock Rules - Nbr Moves In - Nbr Moves Out - Reordering Rules - Reordering Min Qty - Reordering Max Qty - Putaway Rules - Storage Category Capacity - Show On Hand Qty Status Button - Show Forecasted Qty Status Button - Barcode is valid EAN - Purchased - Value Svl - Quantity Svl - Average Cost - Total Value - Valuation Currency - Stock Valuation Layer - Inventory Valuation - Costing Method - PO Lines - Sold - Product Catalog Product Is In Sale Order - Name - Sequence - Description - Purchase Description - Sales Description - Product Type - Type - Product Category - Currency - Cost Currency - Sales Price - Volume unit of measure label - Weight unit of measure label - Can be Sold - Can be Purchased - Unit of Measure - Unit of Measure Name - Purchase UoM - Company - Vendors - Variant Seller - Color Index - Product Attributes - Valid Product Attribute Lines - Products - Product - \# Product Variants - Is a configurable product - Product Tooltip - Favorite - Product Template Tags - Properties - Customer Taxes - Vendor Taxes - Income Account - Expense Account - Account Tags - Fiscal Country Codes - Responsible - Production Location - Inventory Location - Customer Lead Time - Tracking - Description on Picking - Description on Delivery Orders - Description on Receptions - Location - Warehouse - Routes can be selected on this product - Routes - Category Routes - Control Policy - Purchase Order Line Warning - Message for Purchase Order Line - Price Difference Account - Track Service - Sales Order Line - Message for Sales Order Line - Re-Invoice Expenses - Re-Invoice Policy visible - Invoicing Policy - Optional Products - Subcontract Service - Plan Services - Planning Role - Create on Order - Project - Project Template - Service Invoicing Policy ###### Update Custom Model Modify a custom model. ###### Update Customer Modify a customer's account details. ###### Update Order Modify an order's details. ###### Update Order Line Modify an order line. ###### Update Product Modify a product's details. ###### Update Product Variant Modify a product's variant. ###### Create Customer Create a customer. - Channels - Data - Email - External ID - Language - Name - Timezone ###### Create Job Schedule the execution of a job to run. - Meta - Params - Scheduled Datetime - Type ###### Create Satisfaction Survey Create a new satisfaction survey. - Body Text - Created Datetime - Customer ID - Meta - Score - Scored Datetime - Sent Datetime - Should Send Datetime - Ticket ID ###### Create Tag Create a tag. - Decoration - Description - Name ###### Create Ticket Create a ticket. - Assignee Team - Assignee User - Channel - Closed Datetime - Created Datetime - Customer - External ID - From Agent - Language - Last Message Datetime - Last Received Message Datetime - Messages - Meta - Opened Datetime - Snooze Datetime - Spam - Status - Subject - Tags - Trashed Datetime - Updated Datetime - Via ###### Create Ticket Message Create a message in a ticket. - Attachments - Body HTML - Body Text - Channel - Created Datetime - External ID - Failed Datetime - From Agent - Message ID - Receiver - Sender - Sent Datetime - Source - Subject - Via ###### Create User Create a new user. - Bio - Email - External ID - Meta - Name - Roles ###### Delete Customer Remove an existing customer. ###### Delete Job Cancel a job at any time but keep in mind that actions that have been executed will not be reverted. ###### Delete Tag Remove a tag. ###### Delete Ticket Remove a ticket. ###### Delete Ticket's Message Remove a message from a ticket. ###### Delete User Remove an user. ###### Get List of Customers Obtain a list of customers. - ID - Created Datetime - Data - Email - External ID - Firstname - Language - Lastname - Name - Timezone - Updated Datetime ###### Get List of Events Obtain a list of events. - ID - Context - Created Datetime - Data - Object ID - Object Type - Type - User ID - Uri ###### Get List of Jobs Obtain a list of jobs. - ID - Cancel Requested Datetime - Cancelled Datetime - Created Datetime - Ended Datetime - Failed Datetime - Info - Locked Datetime - Meta - Params - Scheduled Datetime - Started Datetime - Status - Type - User ID - Uri ###### Get List of Satisfaction Surveys Obtain a list of satisfaction surveys. - ID - Body Text - Created Datetime - Customer ID - Meta - Score - Scored Datetime - Sent Datetime - Should Send Datetime - Ticket ID - Uri ###### Get List of Tags Obtain a list of tags. - ID - Created Datetime - Decoration - Deleted Datetime - Description - Name - Usage - Uri ###### Get List of Ticket's Messages Obtain a list of all messages of a ticket. - ID - Attachments - Body HTML - Body Text - Channel - Created Datetime - External ID - Failed Datetime - From Agent - Integration ID - Last Sending Error - Message ID - Receiver - Rule ID - Sender - Sent Datetime - Source - Stripped HTML - Stripped Text - Subject - Ticket ID - Via - Uri ###### Get List of Tickets Obtain a list of tickets. - ID - Assignee User - Channel - Closed Datetime - Created Datetime - Customer - Excerpt - External ID - From Agent - Integrations - Is Unread - Language - Last Message Datetime - Last Received Message Datetime - Messages Count - Meta - Opened Datetime - Requester - Snooze Datetime - Status - Subject - Tags - Updated Datetime - Via - Uri ###### Get List of Users Obtain a list of users. - ID - Active - Bio - Created Datetime - Deactivated Datetime - Email - External ID - Firstname - Lastname - Meta - Name - Roles - Updated Datetime ###### Merge Tags Merge one or more tags into another tag. Source tags will be merged into the destination tag and then deleted. - ID - Created Datetime - Decoration - Deleted Datetime - Description - Name - Usage - Uri ###### Retrieve Account Grab your account details. - Created Datetime - Deactivated Datetime - Domain - Settings - Status ###### Retrieve Customer Grab all details about a customer. - ID - Channels - Created Datetime - Data - Email - External ID - Firstname - Integrations - Language - Lastname - Name - Timezone - Updated Datetime ###### Retrieve Event Grab all details about an event. - ID - Context - Created Datetime - Data - Object ID - Object Type - Type - User ID - Uri ###### Retrieve Job Grab all details about a job. - ID - Cancel Requested Datetime - Cancelled Datetime - Created Datetime - Ended Datetime - Failed Datetime - Info - Locked Datetime - Meta - Params - Scheduled Datetime - Started Datetime - Status - Type - User ID - Uri ###### Retrieve Satisfaction Survey Grab all details about a satisfaction survey. - ID - Body Text - Created Datetime - Customer ID - Meta - Score - Scored Datetime - Sent Datetime - Should Send Datetime - Ticket ID - Uri ###### Retrieve Tag Grab all details about a tag. - ID - Created Datetime - Decoration - Deleted Datetime - Description - Name - Usage - Uri ###### Retrieve Ticket Grab all details about a ticket. - ID - Assignee User - Channel - Closed Datetime - Created Datetime - Customer - Events - External ID - From Agent - Is Unread - Language - Last Message Datetime - Last Received Message Datetime - Messages - Meta - Opened Datetime - Reply Options - Satisfaction Survey - Snooze Datetime - Spam - Status - Subject - Tags - Trashed Datetime - Updated Datetime - Via - Uri ###### Retrieve Ticket Message Grab all details about a ticket's message. - ID - Attachments - Body HTML - Body Text - Channel - Created Datetime - External ID - Failed Datetime - From Agent - Integration ID - Last Sending Error - Message ID - Receiver - Rule ID - Sender - Sent Datetime - Source - Stripped HTML - Stripped Text - Subject - Ticket ID - Via - Uri ###### Retrieve User Grab all details about an user. - ID - Active - Bio - Created Datetime - Deactivated Datetime - Email - External ID - Firstname - Lastname - Meta - Name - Roles - Updated Datetime ###### Update a Customer Modify a customer's details - Channels - Data - Email - External ID - Language - Name - Timezone ###### Update Job Modify a job. - Meta - Params - Scheduled Datetime - Status ###### Update Satisfaction Survey Modify a satisfaction survey's details. - Body Text - Created Datetime - Customer ID - Meta - Score - Scored Datetime - Sent Datetime - Should Send Datetime - Ticket ID ###### Update Tag Modify a tag's details. - Decoration - Description - Name ###### Update Ticket Modify a ticket's details. - Assignee Team - Assignee User - Channel - Closed Datetime - Customer - External ID - From Agent - Is Unread - Language - Last Message Datetime - Last Received Message Datetime - Meta - Opened Datetime - Snooze Datetime - Spam - Status - Subject - Tags - Trashed Datetime - Updated Datetime - Via ###### Update Ticket's Message Modify a message in a ticket. - Attachments - Body HTML - Body Text - Channel - External ID - Failed Datetime - From Agent - Message ID - Receiver - Sender - Sent Datetime - Source - Subject - Via ###### Update User Modify an user's information - Bio - Email - External ID - Meta - Name - New Password - Old Password - Roles ###### Upload File Upload a file. - Size - Name - Content Type - URL [View all](/content/apps/gorgias/integrate/odoo#/index.html) Not just software—partnership ## Expert support included MESA includes hands-on support from automation experts who know how to get things done. ### Free workflow setup We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week. ### Fast response times Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours. ### Managed services available Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows. ### Real humans, always Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows. ## Integrate Gorgias with Odoo today. Enjoy a 7-day free trial. Get your first workflow in minutes. [Try MESA today →](/content/pricing/index.html) MESA AI assistant +× Describe your task... You've known what your store should be doing. Now it can. Describe the task then MESA handles it from there.