# Gorgias integrations No-code automations Free templates Fully supported MESA links Shopify events to Gorgias, creating support tickets, adding order context, or tagging conversations automatically. When a high-value order flags a risk or a return is initiated, MESA can open a ticket before the customer reaches out. Support stays proactive, not reactive. [Try MESA for free](/content/pricing/index.html) ★★★★★ 4.9 rating on Shopify App Store Start when... Personalize with built-in tools... Then, do this... ## Why integrate Gorgias Merchants integrate Gorgias with their stack to save time and ship more. [Customer experience →](/content/solutions/customer-experience/index.html) ### Give your support team full Shopify context on every ticket When a customer reaches out in Gorgias, MESA pulls their Shopify order history, tags, and customer details into the ticket automatically. Your team responds with the full picture without switching between tools to find it. [Data integration →](/content/solutions/data-integration/index.html) ### Create and update Shopify customer records from Gorgias ticket activity When a key detail is captured or a resolution is logged in Gorgias, MESA writes it to the corresponding Shopify customer record. Your store and your support platform stay in sync without anyone reconciling them manually after every interaction. [Fulfillment operations →](/content/solutions/fulfillment-operations/index.html) ### Trigger Gorgias tickets from Shopify order and fulfillment events When an order ships, a delivery is delayed, or a return is filed in Shopify, MESA opens or updates the right Gorgias ticket automatically. Your support team gets ahead of customer questions before they arrive rather than reacting after a complaint is filed. ## Start your first automated workflow Use pre-made workflow templates to get started quickly. - #### [Create Gorgias Support Ticket for Negative Yotpo Reviews](/content/templates/create-gorgias-ticket-for-negative-yotpo-review/index.html) [View template](/content/templates/create-gorgias-ticket-for-negative-yotpo-review/index.html) - #### [Start a Return with Forms and Create a Gorgias Support Ticket](/content/templates/initiate-return-with-forms-and-create-gorgias-ticket/index.html) [View template](/content/templates/initiate-return-with-forms-and-create-gorgias-ticket/index.html) - #### [Send Gift Card to Customers for Delayed Orders](/content/templates/send-gift-card-to-customer-for-delayed-order-shopify/index.html) [View template](/content/templates/send-gift-card-to-customer-for-delayed-order-shopify/index.html) - #### [Escalate angry Gorgias support tickets to Slack](/content/templates/escalate-angry-gorgias-tickets-to-slack/index.html) [View template](/content/templates/escalate-angry-gorgias-tickets-to-slack/index.html) - #### [Save Closed Gorgias Support Tickets to a Database](/content/templates/save-closed-gorgias-support-tickets-database/index.html) [View template](/content/templates/save-closed-gorgias-support-tickets-database/index.html) - #### [Receive a Weekly Summary of Closed Gorgias Support Tickets](/content/templates/weekly-summary-closed-gorgias-support-tickets/index.html) [View template](/content/templates/weekly-summary-closed-gorgias-support-tickets/index.html) [View all Gorgias templates →](/content/templates/search?apps=Gorgias/index.html) ## Connect Gorgias to your apps Automate your work with Gorgias in less clicks. Search \\ \\ **Airtable**](/content/apps/airtable/integrate/gorgias/index.html) \\ \\ **Algolia**](/content/apps/algolia/integrate/gorgias/index.html) \\ \\ **Amazon**](/content/apps/amazon/integrate/gorgias/index.html) \\ \\ **Amazon S3**](/content/apps/amazon-s3/integrate/gorgias/index.html) \\ \\ **Asana**](/content/apps/asana/integrate/gorgias/index.html) \\ \\ **Avis Product Options**](/content/apps/avis-product-options/integrate/gorgias/index.html) \\ \\ **Blog Studio**](/content/apps/blog-studio/integrate/gorgias/index.html) \\ \\ **ChatGPT**](/content/apps/chatgpt/integrate/gorgias/index.html) \\ \\ **Claude**](/content/apps/claude/integrate/gorgias/index.html) \\ \\ **ClickUp** \\ \\ Productivity](/content/apps/clickup/integrate/gorgias/index.html) \\ \\ **DALL-E** \\ \\ Marketing](/content/apps/dall-e/integrate/gorgias/index.html) \\ \\ **Delighted** \\ \\ Customer support](/content/apps/delighted/integrate/gorgias/index.html) \\ \\ **Digital Humani** \\ \\ Marketing](/content/apps/digital-humani/integrate/gorgias/index.html) \\ \\ **Discord** \\ \\ Productivity](/content/apps/discord/integrate/gorgias/index.html) \\ \\ **DocuSign** \\ \\ Trust and security](/content/apps/docusign/integrate/gorgias/index.html) \\ \\ **Dropbox** \\ \\ Productivity](/content/apps/dropbox/integrate/gorgias/index.html) \\ \\ **Easify Product Options** \\ \\ null](/content/apps/easify-product-options/integrate/gorgias/index.html) \\ \\ **Etsy** \\ \\ E-Commerce](/content/apps/etsy/integrate/gorgias/index.html) \\ \\ **Facebook** \\ \\ Marketing](/content/apps/facebook/integrate/gorgias/index.html) \\ \\ **Fera** \\ \\ Marketing](/content/apps/fera/integrate/gorgias/index.html) \\ \\ **Gatsby** \\ \\ Marketing](/content/apps/gatsby/integrate/gorgias/index.html) \\ \\ **Gemini** \\ \\ Productivity](/content/apps/gemini/integrate/gorgias/index.html) \\ \\ **Globo Product Options** \\ \\ null](/content/apps/globo-product-options/integrate/gorgias/index.html) \\ \\ **Gmail** \\ \\ Marketing](/content/apps/gmail/integrate/gorgias/index.html) \\ \\ **Google Analytics** \\ \\ Reporting](/content/apps/google-analytics/integrate/gorgias/index.html) \\ \\ **Google Calendar** \\ \\ Productivity](/content/apps/google-calendar/integrate/gorgias/index.html) \\ \\ **Google Docs** \\ \\ Productivity](/content/apps/google-docs/integrate/gorgias/index.html) \\ \\ **Google Drive** \\ \\ Productivity](/content/apps/google-drive/integrate/gorgias/index.html) \\ \\ **Google Forms** \\ \\ Productivity](/content/apps/google-forms/integrate/gorgias/index.html) \\ \\ **Google Sheets** \\ \\ Productivity](/content/apps/google-sheets/integrate/gorgias/index.html) \\ \\ **Govalo** \\ \\ Sales and conversion](/content/apps/gorgias/integrate/govalo/index.html) \\ \\ **Help Scout** \\ \\ Customer support](/content/apps/gorgias/integrate/helpscout/index.html) \\ \\ **HubSpot** \\ \\ Marketing](/content/apps/gorgias/integrate/hubspot/index.html) \\ \\ **Hulk Product Options** \\ \\ null](/content/apps/gorgias/integrate/hulk-product-options/index.html) \\ \\ **Infinite Options** \\ \\ Store design](/content/apps/gorgias/integrate/infinite-options/index.html) \\ \\ **Intercom** \\ \\ Customer support](/content/apps/gorgias/integrate/intercom/index.html) \\ \\ **IPDetective** \\ \\ Trust and security](/content/apps/gorgias/integrate/ip-detective/index.html) \\ \\ **Judge.me** \\ \\ Marketing](/content/apps/gorgias/integrate/judge-me/index.html) \\ \\ **Katana** \\ \\ null](/content/apps/gorgias/integrate/katana/index.html) \\ \\ **Klaviyo** \\ \\ Marketing](/content/apps/gorgias/integrate/klaviyo/index.html) \\ \\ **LinkedIn** \\ \\ Marketing](/content/apps/gorgias/integrate/linkedin/index.html) \\ \\ **Loop Returns** \\ \\ Customer support](/content/apps/gorgias/integrate/loop-returns/index.html) \\ \\ **LoyaltyLion** \\ \\ Sales and conversion](/content/apps/gorgias/integrate/loyaltylion/index.html) \\ \\ **Mailchimp** \\ \\ Marketing](/content/apps/gorgias/integrate/mailchimp/index.html) \\ \\ **Mailgun** \\ \\ Marketing](/content/apps/gorgias/integrate/mailgun/index.html) \\ \\ **Mandrill** \\ \\ Productivity](/content/apps/gorgias/integrate/mandrill/index.html) \\ \\ **Mantle** \\ \\ Reporting](/content/apps/gorgias/integrate/mantle/index.html) \\ \\ **Mixpanel** \\ \\ Reporting](/content/apps/gorgias/integrate/mixpanel/index.html) \\ \\ **Notion** \\ \\ Productivity](/content/apps/gorgias/integrate/notion/index.html) \\ \\ **Odoo** \\ \\ ERP](/content/apps/gorgias/integrate/odoo/index.html) \\ \\ **Omnisend** \\ \\ Marketing](/content/apps/gorgias/integrate/omnisend/index.html) \\ \\ **OPTIS Product Options** \\ \\ null](/content/apps/gorgias/integrate/optis-product-options/index.html) \\ \\ **Page Studio** \\ \\ Store design](/content/apps/gorgias/integrate/page-studio/index.html) \\ \\ **Perplexity** \\ \\ null](/content/apps/gorgias/integrate/perplexity/index.html) \\ \\ **Pinterest** \\ \\ Social media](/content/apps/gorgias/integrate/pinterest/index.html) \\ \\ **Printful** \\ \\ Product customization](/content/apps/gorgias/integrate/printful/index.html) \\ \\ **PrintNode** \\ \\ Orders and shipping](/content/apps/gorgias/integrate/printnode/index.html) \\ \\ **Qikify Product Options** \\ \\ null](/content/apps/gorgias/integrate/qikify-product-options/index.html) \\ \\ **QuickBooks** \\ \\ Finances](/content/apps/gorgias/integrate/quickbooks/index.html) \\ \\ **Rebuy** \\ \\ Marketing](/content/apps/gorgias/integrate/rebuy/index.html) \\ \\ **Recall** \\ \\ Productivity](/content/apps/gorgias/integrate/recall/index.html) \\ \\ **Recharge** \\ \\ Sales and conversion](/content/apps/gorgias/integrate/recharge/index.html) \\ \\ **Reddit** \\ \\ Social media](/content/apps/gorgias/integrate/reddit/index.html) \\ \\ **Remove.bg** \\ \\ Product customization](/content/apps/gorgias/integrate/remove-bg/index.html) \\ \\ **Rivo** \\ \\ Sales and conversion](/content/apps/gorgias/integrate/rivo/index.html) \\ \\ **Salesforce** \\ \\ CRM](/content/apps/gorgias/integrate/salesforce/index.html) \\ \\ **Segment** \\ \\ Reporting](/content/apps/gorgias/integrate/segment/index.html) \\ \\ **Sendlane** \\ \\ Marketing](/content/apps/gorgias/integrate/sendlane/index.html) \\ \\ **Shippo** \\ \\ Orders and shipping](/content/apps/gorgias/integrate/shippo/index.html) \\ \\ **ShipStation** \\ \\ Orders and shipping](/content/apps/gorgias/integrate/shipstation/index.html) \\ \\ **Shopify** \\ \\ E-Commerce](/content/apps/gorgias/integrate/shopify/index.html) \\ \\ **Shopify** \\ \\ E-Commerce](/content/apps/gorgias/integrate/shopify/index.html) \\ \\ **Shopify Flow** \\ \\ Productivity](/content/apps/gorgias/integrate/shopify-flow/index.html) \\ \\ **Shopify Partner** \\ \\ Productivity](/content/apps/gorgias/integrate/shopify-partner/index.html) \\ \\ **Shopify Retail POS** \\ \\ E-Commerce](/content/apps/gorgias/integrate/shopify-pos/index.html) \\ \\ **Skio** \\ \\ Sales and conversion](/content/apps/gorgias/integrate/skio/index.html) \\ \\ **Slack** \\ \\ Productivity](/content/apps/gorgias/integrate/slack/index.html) \\ \\ **Smartrr** \\ \\ Orders and shipping](/content/apps/gorgias/integrate/smartrr/index.html) \\ \\ **Smile.io** \\ \\ Marketing](/content/apps/gorgias/integrate/smile/index.html) \\ \\ **Square** \\ \\ E-Commerce](/content/apps/gorgias/integrate/square/index.html) \\ \\ **Stamped.io** \\ \\ Marketing](/content/apps/gorgias/integrate/stamped/index.html) \\ \\ **Stripe** \\ \\ E-Commerce](/content/apps/gorgias/integrate/stripe/index.html) \\ \\ **Thanks.io** \\ \\ Marketing](/content/apps/gorgias/integrate/thanks/index.html) \\ \\ **TikTok** \\ \\ Marketing](/content/apps/gorgias/integrate/tiktok/index.html) \\ \\ **Tracktor** \\ \\ Orders and shipping](/content/apps/gorgias/integrate/tracktor/index.html) \\ \\ **Trello** \\ \\ null](/content/apps/gorgias/integrate/trello/index.html) \\ \\ **Twilio** \\ \\ Productivity](/content/apps/gorgias/integrate/twilio/index.html) \\ \\ **Typeform** \\ \\ Marketing](/content/apps/gorgias/integrate/typeform/index.html) \\ \\ **Uploadery** \\ \\ Store design](/content/apps/gorgias/integrate/uploadery/index.html) \\ \\ **Wonderment** \\ \\ Orders and shipping](/content/apps/gorgias/integrate/wonderment/index.html) \\ \\ **WordPress** \\ \\ Marketing](/content/apps/gorgias/integrate/wordpress/index.html) \\ \\ **Xero** \\ \\ Finances](/content/apps/gorgias/integrate/xero/index.html) \\ \\ **Yotpo** \\ \\ Marketing](/content/apps/gorgias/integrate/yotpo/index.html) \\ \\ **Yotpo Loyalty** \\ \\ Marketing](/content/apps/gorgias/integrate/yotpo-loyalty/index.html) \\ \\ **YouTube** \\ \\ Social media](/content/apps/gorgias/integrate/youtube/index.html) \\ \\ **Zendesk** \\ \\ Customer support](/content/apps/gorgias/integrate/zendesk/index.html) [View all apps](/content/apps/gorgias/integrate#/index.html) ## Use MESA's built-in tools for personalizing any workflow Customize your Gorgias automations with MESA's built-in tools. Search \\ \\ **Activity**](/content/apps/activity/integrate/gorgias/index.html) \\ \\ **AI**](/content/apps/ai/integrate/gorgias/index.html) \\ \\ **API**](/content/apps/api/integrate/gorgias/index.html) \\ \\ **Approval**](/content/apps/approval/integrate/gorgias/index.html) \\ \\ **Code**](/content/apps/code/integrate/gorgias/index.html) \\ \\ **Data**](/content/apps/data/integrate/gorgias/index.html) \\ \\ **Delay**](/content/apps/delay/integrate/gorgias/index.html) \\ \\ **Email**](/content/apps/email/integrate/gorgias/index.html) \\ \\ **Filter**](/content/apps/filter/integrate/gorgias/index.html) \\ \\ **Form** \\ \\ Built-in](/content/apps/form/integrate/gorgias/index.html) \\ \\ **FTP** \\ \\ Built-in](/content/apps/ftp/integrate/gorgias/index.html) \\ \\ **Image** \\ \\ Built-in](/content/apps/gorgias/integrate/image/index.html) \\ \\ **Logic** \\ \\ Built-in](/content/apps/gorgias/integrate/logic/index.html) \\ \\ **Loop** \\ \\ Built-in](/content/apps/gorgias/integrate/loop/index.html) \\ \\ **Package Tracking** \\ \\ Built-in](/content/apps/gorgias/integrate/package-tracking/index.html) \\ \\ **Paths** \\ \\ Built-in](/content/apps/gorgias/integrate/paths/index.html) \\ \\ **Queue** \\ \\ Built-in](/content/apps/gorgias/integrate/queue/index.html) \\ \\ **Relay** \\ \\ Built-in](/content/apps/gorgias/integrate/relay/index.html) \\ \\ **RSS** \\ \\ Built-in](/content/apps/gorgias/integrate/rss/index.html) \\ \\ **Schedule** \\ \\ Built-in](/content/apps/gorgias/integrate/schedule/index.html) \\ \\ **Scraper** \\ \\ Built-in](/content/apps/gorgias/integrate/scraper/index.html) \\ \\ **SMS** \\ \\ Built-in](/content/apps/gorgias/integrate/sms/index.html) \\ \\ **Transform** \\ \\ Built-in](/content/apps/gorgias/integrate/transform/index.html) \\ \\ **Weather** \\ \\ Built-in](/content/apps/gorgias/integrate/weather/index.html) \\ \\ **Web Request** \\ \\ Built-in](/content/apps/gorgias/integrate/web-request/index.html) \\ \\ **Webhook** \\ \\ Built-in](/content/apps/gorgias/integrate/webhook/index.html) [View all tools](/content/apps/gorgias/integrate#/index.html) Trusted by 1,000+ Shopify merchants Join thousands of merchants that integrate Gorgias using MESA. [Integrate for free →](/content/pricing "Try MESA for free"/index.html) ## Build any workflow with these Gorgias automation steps Triggers start a workflow then, actions occur when it's running. Read more in our [Gorgias docs](https://docs.getmesa.com/connect/gorgias). ###### Customer Created Starts when a customer is created. - ID - Channels - Created Datetime - Data - Email - External ID - Firstname - Integrations - Language - Lastname - Name - Timezone - Updated Datetime ###### Customer Updated Starts when a customer is updated. - ID - Channels - Created Datetime - Data - Email - External ID - Firstname - Integrations - Language - Lastname - Name - Timezone - Updated Datetime ###### Ticket Created Starts when a ticket is created. - ID - Assignee User - Channel - Closed Datetime - Created Datetime - Customer - Events - External ID - From Agent - Is Unread - Language - Last Message Datetime - Last Received Message Datetime - Messages - Meta - Opened Datetime - Reply Options - Satisfaction Survey - Snooze Datetime - Spam - Status - Subject - Tags - Trashed Datetime - Updated Datetime - Via - Uri ###### Ticket Updated Starts when a ticket is updated. - ID - Assignee User - Channel - Closed Datetime - Created Datetime - Customer - Events - External ID - From Agent - Is Unread - Language - Last Message Datetime - Last Received Message Datetime - Messages - Meta - Opened Datetime - Reply Options - Satisfaction Survey - Snooze Datetime - Spam - Status - Subject - Tags - Trashed Datetime - Updated Datetime - Via - Uri ###### Create Customer Create a customer. - Channels - Data - Email - External ID - Language - Name - Timezone ###### Create Job Schedule the execution of a job to run. - Meta - Params - Scheduled Datetime - Type ###### Create Satisfaction Survey Create a new satisfaction survey. - Body Text - Created Datetime - Customer ID - Meta - Score - Scored Datetime - Sent Datetime - Should Send Datetime - Ticket ID ###### Create Tag Create a tag. - Decoration - Description - Name ###### Create Ticket Create a ticket. - Assignee Team - Assignee User - Channel - Closed Datetime - Created Datetime - Customer - External ID - From Agent - Language - Last Message Datetime - Last Received Message Datetime - Messages - Meta - Opened Datetime - Snooze Datetime - Spam - Status - Subject - Tags - Trashed Datetime - Updated Datetime - Via ###### Create Ticket Message Create a message in a ticket. - Attachments - Body HTML - Body Text - Channel - Created Datetime - External ID - Failed Datetime - From Agent - Message ID - Receiver - Sender - Sent Datetime - Source - Subject - Via ###### Create User Create a new user. - Bio - Email - External ID - Meta - Name - Roles ###### Delete Customer Remove an existing customer. ###### Delete Job Cancel a job at any time but keep in mind that actions that have been executed will not be reverted. ###### Delete Tag Remove a tag. ###### Delete Ticket Remove a ticket. ###### Delete Ticket's Message Remove a message from a ticket. ###### Delete User Remove an user. ###### Get List of Customers Obtain a list of customers. - ID - Created Datetime - Data - Email - External ID - Firstname - Language - Lastname - Name - Timezone - Updated Datetime ###### Get List of Events Obtain a list of events. - ID - Context - Created Datetime - Data - Object ID - Object Type - Type - User ID - Uri ###### Get List of Jobs Obtain a list of jobs. - ID - Cancel Requested Datetime - Cancelled Datetime - Created Datetime - Ended Datetime - Failed Datetime - Info - Locked Datetime - Meta - Params - Scheduled Datetime - Started Datetime - Status - Type - User ID - Uri ###### Get List of Satisfaction Surveys Obtain a list of satisfaction surveys. - ID - Body Text - Created Datetime - Customer ID - Meta - Score - Scored Datetime - Sent Datetime - Should Send Datetime - Ticket ID - Uri ###### Get List of Tags Obtain a list of tags. - ID - Created Datetime - Decoration - Deleted Datetime - Description - Name - Usage - Uri ###### Get List of Ticket's Messages Obtain a list of all messages of a ticket. - ID - Attachments - Body HTML - Body Text - Channel - Created Datetime - External ID - Failed Datetime - From Agent - Integration ID - Last Sending Error - Message ID - Receiver - Rule ID - Sender - Sent Datetime - Source - Stripped HTML - Stripped Text - Subject - Ticket ID - Via - Uri ###### Get List of Tickets Obtain a list of tickets. - ID - Assignee User - Channel - Closed Datetime - Created Datetime - Customer - Excerpt - External ID - From Agent - Integrations - Is Unread - Language - Last Message Datetime - Last Received Message Datetime - Messages Count - Meta - Opened Datetime - Requester - Snooze Datetime - Status - Subject - Tags - Updated Datetime - Via - Uri ###### Get List of Users Obtain a list of users. - ID - Active - Bio - Created Datetime - Deactivated Datetime - Email - External ID - Firstname - Lastname - Meta - Name - Roles - Updated Datetime ###### Merge Tags Merge one or more tags into another tag. Source tags will be merged into the destination tag and then deleted. - ID - Created Datetime - Decoration - Deleted Datetime - Description - Name - Usage - Uri ###### Retrieve Account Grab your account details. - Created Datetime - Deactivated Datetime - Domain - Settings - Status ###### Retrieve Customer Grab all details about a customer. - ID - Channels - Created Datetime - Data - Email - External ID - Firstname - Integrations - Language - Lastname - Name - Timezone - Updated Datetime ###### Retrieve Event Grab all details about an event. - ID - Context - Created Datetime - Data - Object ID - Object Type - Type - User ID - Uri ###### Retrieve Job Grab all details about a job. - ID - Cancel Requested Datetime - Cancelled Datetime - Created Datetime - Ended Datetime - Failed Datetime - Info - Locked Datetime - Meta - Params - Scheduled Datetime - Started Datetime - Status - Type - User ID - Uri ###### Retrieve Satisfaction Survey Grab all details about a satisfaction survey. - ID - Body Text - Created Datetime - Customer ID - Meta - Score - Scored Datetime - Sent Datetime - Should Send Datetime - Ticket ID - Uri ###### Retrieve Tag Grab all details about a tag. - ID - Created Datetime - Decoration - Deleted Datetime - Description - Name - Usage - Uri ###### Retrieve Ticket Grab all details about a ticket. - ID - Assignee User - Channel - Closed Datetime - Created Datetime - Customer - Events - External ID - From Agent - Is Unread - Language - Last Message Datetime - Last Received Message Datetime - Messages - Meta - Opened Datetime - Reply Options - Satisfaction Survey - Snooze Datetime - Spam - Status - Subject - Tags - Trashed Datetime - Updated Datetime - Via - Uri ###### Retrieve Ticket Message Grab all details about a ticket's message. - ID - Attachments - Body HTML - Body Text - Channel - Created Datetime - External ID - Failed Datetime - From Agent - Integration ID - Last Sending Error - Message ID - Receiver - Rule ID - Sender - Sent Datetime - Source - Stripped HTML - Stripped Text - Subject - Ticket ID - Via - Uri ###### Retrieve User Grab all details about an user. - ID - Active - Bio - Created Datetime - Deactivated Datetime - Email - External ID - Firstname - Lastname - Meta - Name - Roles - Updated Datetime ###### Update a Customer Modify a customer's details - Channels - Data - Email - External ID - Language - Name - Timezone ###### Update Job Modify a job. - Meta - Params - Scheduled Datetime - Status ###### Update Satisfaction Survey Modify a satisfaction survey's details. - Body Text - Created Datetime - Customer ID - Meta - Score - Scored Datetime - Sent Datetime - Should Send Datetime - Ticket ID ###### Update Tag Modify a tag's details. - Decoration - Description - Name ###### Update Ticket Modify a ticket's details. - Assignee Team - Assignee User - Channel - Closed Datetime - Customer - External ID - From Agent - Is Unread - Language - Last Message Datetime - Last Received Message Datetime - Meta - Opened Datetime - Snooze Datetime - Spam - Status - Subject - Tags - Trashed Datetime - Updated Datetime - Via ###### Update Ticket's Message Modify a message in a ticket. - Attachments - Body HTML - Body Text - Channel - External ID - Failed Datetime - From Agent - Message ID - Receiver - Sender - Sent Datetime - Source - Subject - Via ###### Update User Modify an user's information - Bio - Email - External ID - Meta - Name - New Password - Old Password - Roles ###### Upload File Upload a file. - Size - Name - Content Type - URL [View all](/content/apps/gorgias/integrate#/index.html) Not just software—partnership ## Expert support included MESA includes hands-on support from automation experts who know how to get things done. ### Free workflow setup We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week. ### Fast response times Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours. ### Managed services available Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows. ### Real humans, always Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows. ## Integrate Gorgias with any app. Enjoy a 7-day free trial. Get your first workflow in minutes. [Try MESA today →](/content/pricing/index.html) MESA AI assistant +× Describe your task... You've known what your store should be doing. Now it can. Describe the task then MESA handles it from there.