Connect Google Sheets to Loop Returns and automate your tasks

Why integrate Google Sheets with Loop Returns

The Google Sheets to Loop Returns integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Log every Shopify order to a Google Sheet automatically

When an order is placed in Shopify, MESA writes the relevant details — customer, line items, order value, fulfillment status — to the right sheet in real time. Your team works from a current, structured record without anyone running manual exports or copying data out of the Shopify admin.

Build a live ops dashboard your whole team can see

When Shopify order, inventory, and customer events occur, MESA pushes the details to Google Sheets as they happen. Your team tracks what's in motion from a single shared view without digging through the Shopify admin or waiting for a scheduled report.

Trigger Shopify workflows when a Google Sheet is updated

When a row is added or a value changes in a designated sheet — a product approved, a vendor confirmed, a reorder threshold flagged — MESA kicks off the corresponding action in Shopify. Your spreadsheet-based processes connect directly to your store operations without a manual handoff step between them.

Update Shopify customer records when a return is initiated

When a customer starts a return in Loop, MESA updates their Shopify record with the relevant details — return reason, product, order value. Your team and connected tools have the full picture before the return is even completed.

Trigger retention workflows the moment a return is filed

When a customer initiates a return in Loop, MESA kicks off the right response — a Klaviyo win-back flow, a Slack alert to the right team member, a loyalty point adjustment in Rivo. You act on the signal while the customer relationship is still recoverable.

Route high-value return events to your team before they escalate

When a VIP customer, a large-order return, or a repeat returner is flagged in Loop, MESA notifies the right person through Slack or email with the order context already attached. Your team responds before the situation becomes a churn event.

Build any Google Sheets and Loop Returns automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Label Created or Updated

Starts when a label is created or modified.

• Topic
• Trigger
• Return ID
• Order ID
• Provider Order ID
• Carrier
• Tracking Number
• Label Status
• Label Updated At

Restock Requested

Starts when a restock is requested.

• Topic
• Trigger
• ID
• Order ID
• Provider Order ID
• Restock Items

Return Created or Updated

Starts when a return is created or modified.

• Topic
• Trigger
• ID
• State
• Created At
• Order ID
• Order Name
• Provider Order ID
• Order Number
• Customer
• Currency
• Return Product Total
• Return Discount Total
• Return Tax Total
• Return Total
• Return Credit Total
• Exchange Product Total
• Exchange Discount Total
• Exchange Tax Total
• Exchange Total
• Exchange Credit Total
• Gift Card
• Handling Fee
• Refund
• Upsell
• Line Items
• Exchanges
• Carrier
• Tracking Number
• Label Status
• Label Updated At

Row Created

Starts when a row is added to your spreadsheet.

Row Updated (Advanced)

Trigger a workflow after each spreadsheet edit. Requires creating an Apps Script in Google Sheets.

Cancel Return

Cancel a return.

Close Return

Close a return.

Create Blacklist

Create a blacklist.

• Type
• Value
• Secondary Value

Create Order Link

Generate an order link that will take the user directly to their order.

• Designation
• Name
• Zip

Create Whitelist

Create a whitelist.

• Type
• Value
• Secondary Value

Delete Blacklist

Remove a blacklist.

Delete Whitelist

Remove a whitelist.

Flag Return

Mark a return.

List Blacklist

Obtain a list of blacklists.

• Current Page
• Data
• From
• Last Page
• Next Page URL
• Path
• Per Page
• Prev Page URL
• To
• Total

List Details of Return

Obtain a list of return details.

• ID
• Created At
• Order ID
• Order Name
• Order Number
• State
• Currency
• Refund
• Gift Card
• Exchange
• Return Total
• Line Items
• Customer Email
• Carrier
• Label Status
• Label Updated At
• Tracking Number

List Packages Return

Obtain a list of all packages by tracking statuses or timeframe.

• ID
• Created At
• Updated At
• Return Line Item ID
• Order ID
• Order Name
• State
• Customer Email
• Title
• Sku
• Carrier
• Label Status
• Label Updated At
• Tracking Number

List Returns Return

Obtain a list of returns that were created within a given timeframe.

• ID
• State
• Created At
• Updated At
• Order ID
• Order Name
• Provider Order ID
• Order Number
• Customer
• Currency
• Return Product Total
• Return Discount Total
• Return Tax Total
• Return Total
• Return Credit Total
• Exchange Product Total
• Exchange Discount Total
• Exchange Tax Total
• Exchange Total
• Exchange Credit Total
• Gift Card
• Handling Fee
• Refund
• Upsell
• Line Items
• Exchanges
• Carrier
• Tracking Number
• Label Status
• Label Updated At

List Whitelist

Obtain a list of whitelists.

• Current Page
• Data
• From
• Last Page
• Next Page URL
• Path
• Per Page
• Prev Page URL
• To
• Total

Process Return

Return the funds to the customer.

Retrieve Blacklist

Grab all details about the blacklist.

• ID
• Created At
• Type
• Value
• Secondary Value

Retrieve Whitelist

Grab all details about the whitelist.

• ID
• Created At
• Type
• Value
• Secondary Value

Add Row

Add a row to an existing Google Sheets document.

• Spreadsheet ID
• Updated Range
• Updated Rows

Add Sheet

Add a new sheet to an existing Google Sheets spreadsheet

• Spreadsheet
• Sheet Name

Bulk Add Rows

Add multiple rows to a Google Spreadsheet

• Spreadsheet
• Sheet Name

Create New Spreadsheet

Create a new Google Sheets spreadsheet.

• Spreadsheet name
• Folder

Query Rows

List a selection of rows in a spreadsheet based on a query.

Update Row

Modify an existing row in your spreadsheet.

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.