# Connect Google Docs to SMS and automate your tasks

## Why integrate Google Docs with SMS

The Google Docs to SMS integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

### Generate order and customer documents without manual writing

When an order is placed or a customer record is updated in Shopify, MESA creates a populated Google Doc — invoice, summary, brief — using your template. Every document is ready without anyone drafting it from scratch.

### Turn Shopify events into briefings your team can act on

When a wholesale order comes in, a return is filed, or a VIP customer reaches a milestone, MESA creates a Google Doc with the relevant details and shares it with the right person. Your team has context without digging through the admin.

### Keep product and operational docs current automatically

When a product is updated in Shopify — new description, price change, inventory note — MESA updates the corresponding Google Doc. Your internal catalog, SOPs, and reference docs stay in sync with what's actually in your store.

### Notify customers the moment their order ships

When a fulfillment event fires in Shopify, MESA sends a text with the tracking number and carrier info. Customers get the update before they even think to check their email.

### Alert staff when an order needs attention

When a high-value order is flagged, a payment fails, or a return is requested, MESA texts the right team member. Issues get eyes on them in seconds, not hours.

### Send delivery confirmations straight to customers

When Package Tracking registers a successful delivery, MESA fires a confirmation text. Customers know their package arrived — and your support queue shrinks.

## Build any Google Docs and SMS automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

###### Document Created

Starts when a document is created.

- ID  
- Name  
- Parents  
- Created Time  
- Modified Time  
- Owners  
- Drive ID  
- Web View Link  
- Trashed  
- Starred

###### Document Updated

Starts when a document is modified.

- ID  
- Name  
- Parents  
- Created Time  
- Modified Time  
- Owners  
- Drive ID  
- Web View Link  
- Trashed  
- Starred

###### Send Message

Send an SMS.

###### Create Document

Create a document.

- Name  
- Text  
- Folder

###### Export Document

Export a Google Doc as a file and get a URL.

- File URL

###### Get List of Documents

Obtain a list of documents.

- Next Page Token  
- Incomplete Search  
- Files

###### Retrieve Document

Grab all details about a document.

- ID  
- Name  
- Document Content  
- Starred  
- Trashed  
- Shared  
- Explicitly Trashed  
- Parents  
- Spaces  
- Drive ID  
- Web View Link  
- Thumbnail Link  
- Web Content Link  
- Viewed By Me  
- Viewed By Me Time  
- Created Time  
- Modified Time  
- Modified By Me Time  
- Shared With Me Time  
- Owned By Me  
- Modified By Me  
- Owners  
- Last Modifying User  
- Sharing User  
- Trashing User  
- Trashed Time  
- Capabilities  
- Writers Can Share  
- Permissions  
- Size  
- Has Thumbnail

###### Update Document's Permissions

Modify a document's permissions.

- Type  
- Role  
- Email Address  
- Domain  
- Allow File Discovery  
- Expiration Time

## Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

### Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

### Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

### Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

### Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

## Integrate Google Docs with SMS today.

Enjoy a 7-day free trial. Get your first workflow in minutes.