# Connect Google Docs to Smile.io and automate your tasks

## Activity reports

Fully supported

MESA's Google Docs to Smile.io integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes.

[Try MESA for free](/content/pricing/index.html)

★★★★★ 4.9 rating on Shopify App Store

## Why integrate Google Docs with Smile.io

The Google Docs to Smile.io integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

### Generate order and customer documents without manual writing

When an order is placed or a customer record is updated in Shopify, MESA creates a populated Google Doc — invoice, summary, brief — using your template. Every document is ready without anyone drafting it from scratch.

### Turn Shopify events into briefings your team can act on

When a wholesale order comes in, a return is filed, or a VIP customer reaches a milestone, MESA creates a Google Doc with the relevant details and shares it with the right person. Your team has context without digging through the admin.

### Keep product and operational docs current automatically

When a product is updated in Shopify — new description, price change, inventory note — MESA updates the corresponding Google Doc. Your internal catalog, SOPs, and reference docs stay in sync with what's actually in your store.

### Keep loyalty data in sync with your marketing tools

When a customer earns or redeems points in Smile.io, MESA updates their record across your stack — email platform, CRM, Shopify tags. Every tool reflects where each customer stands in your program.

### Enroll customers in your loyalty program automatically

When a customer meets a condition in Shopify — first purchase, spend threshold, product type — MESA adds them to Smile.io without any manual steps. Your program grows as your store does.

### Trigger rewards at the moments that matter most

When a customer hits a milestone — a birthday, a VIP tier, a win-back window — MESA triggers the right Smile.io action and can notify them through your preferred channel. No manual monitoring required.

## Build any Google Docs and Smile.io automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

###### Document Created

Starts when a document is created.

- ID
- Name
- Parents
- Created Time
- Modified Time
- Owners
- Drive ID
- Web View Link
- Trashed
- Starred

###### Document Updated

Starts when a document is modified.

- ID
- Name
- Parents
- Created Time
- Modified Time
- Owners
- Drive ID
- Web View Link
- Trashed
- Starred

###### Create Activity

Create an activity.

- Activity

###### Create Points Transaction

Add or remove points from a customer’s points balance by creating a points transaction.

###### Get List of Customers

Obtain a list of customers.

- ID
- First Name
- Last Name
- Email
- Date Of Birth
- Points Balance
- Referral URL
- Vip Tier ID
- State
- Created At
- Updated At

###### Retrieve Customer

Grab all details about a customer.

- ID
- First Name
- Last Name
- Email
- Date Of Birth
- Points Balance
- Referral URL
- Vip Tier ID
- State
- Created At
- Updated At

###### Create Document

Create a document.

- Name
- Text
- Folder

###### Export Document

Export a Google Doc as a file and get a URL.

- File URL

###### Get List of Documents

Obtain a list of documents.

- Next Page Token
- Incomplete Search
- Files

###### Retrieve Document

Grab all details about a document.

- ID
- Name
- Document Content
- Starred
- Trashed
- Shared
- Explicitly Trashed
- Parents
- Spaces
- Drive ID
- Web View Link
- Thumbnail Link
- Web Content Link
- Viewed By Me
- Viewed By Me Time
- Created Time
- Modified Time
- Modified By Me Time
- Shared With Me Time
- Owned By Me
- Modified By Me
- Owners
- Last Modifying User
- Sharing User
- Trashing User
- Trashed Time
- Capabilities
- Writers Can Share
- Permissions
- Size
- Has Thumbnail

###### Update Document's Permissions

Modify a document's permissions.

- Type
- Role
- Email Address
- Domain
- Allow File Discovery
- Expiration Time

## Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

### Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

### Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

### Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

### Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

## Integrate Google Docs with Smile.io today.

Enjoy a 7-day free trial. Get your first workflow in minutes.

[Try MESA today →](/content/pricing/index.html)

MESA AI assistant

Describe your task...

You've known what your store should be doing. Now it can. Describe the task then MESA handles it from there.