Connect Gmail to Twilio and automate your tasks

MESA's Gmail to Twilio integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes.

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★★★★★ 4.9 rating on Shopify App Store

Why integrate Gmail with Twilio

The Gmail to Twilio integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Send the right email at the right moment

When an order ships, a customer churns, or inventory runs low, MESA triggers the right Gmail message automatically. No missed sends, no manual follow-up queues.

Keep your team in the loop on what matters

MESA sends internal Gmail alerts when orders hit thresholds, fulfillment stalls, or tasks need attention. Your team acts on real data, not status update requests.

Log every outbound email as a record

Every Gmail message MESA sends gets written back to your spreadsheet, CRM, or order notes. You always know what was sent, when, and to whom.

Send SMS notifications from Shopify order and fulfillment events

When an order is placed, shipped, or delivered in Shopify, MESA triggers the right Twilio SMS with the relevant details already populated. Your customers get accurate, timely messages on the channel they actually check without anyone manually initiating them.

Alert your team via SMS when a Shopify event needs immediate attention

When a high-value order comes in, a fulfillment exception occurs, or a VIP customer shows a churn signal, MESA sends a Twilio SMS to the right person on your team. Critical events reach the right person instantly without relying on someone checking email or Slack.

Trigger Shopify workflows from inbound Twilio SMS responses

When a customer replies to a Twilio message — confirming an order, requesting a change, responding to a survey — MESA reads the response and kicks off the corresponding action in Shopify. Your SMS channel becomes a two-way workflow trigger, not just an outbound notification pipe.

Build any Gmail and Twilio automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Receive Email

Trigger a workflow when an email is received.

• Thread ID
• From
• From Name
• To
• Cc
• Bcc
• Reply To
• Subject
• Message
• Mime Version
• X Mailer
• Message ID
• Snippet
• Date
• ID

Send SMS

Text a message to a phone number.

Add Label to Email

Add a label to an email.

• ID
• Thread ID
• Label Ids

Archive Email

Archive an email.

• ID
• Thread ID
• Label Ids

Forward Email

Forward an email.

• ID
• Thread ID

Get List of Email's Threads

Obtain a list of an email's threads.

• ID
• History ID

Get List of Emails

Obtain a list of emails.

• ID
• Thread ID
• From
• From Name
• To
• Cc
• Bcc
• Reply To
• Subject
• Message
• Snippet
• Date
• Mime Version
• X Mailer
• Message ID

Get List of User's Labels

Obtain a list of a user's labels.

• ID
• Name
• Type
• Message List Visibility
• Label List Visibility
• Messages Total
• Messages Unread
• Threads Total
• Threads Unread

Mark Email as Read

Mark an email as read.

• ID
• Thread ID
• Label Ids

Remove Label from Email

Remove a label from an email.

• ID
• Thread ID
• Label Ids

Retrieve User Profile

Grab all details about a user's profile.

• Email Address
• Messages Total
• Threads Total
• History ID

Send Email

Send a new email.

• ID
• Thread ID

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

Integrate Gmail with Twilio today.

Enjoy a 7-day free trial. Get your first workflow in minutes.

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MESA AI assistant

Describe your task...

You've known what your store should be doing. Now it can. Describe the task then MESA handles it from there.