# Connect Gmail to Smile.io and automate your tasks

## Why integrate Gmail with Smile.io

The Gmail to Smile.io integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

### Send the right email at the right moment

When an order ships, a customer churns, or inventory runs low, MESA triggers the right Gmail message automatically. No missed sends, no manual follow-up queues.

### Keep your team in the loop on what matters

MESA sends internal Gmail alerts when orders hit thresholds, fulfillment stalls, or tasks need attention. Your team acts on real data, not status update requests.

### Log every outbound email as a record

Every Gmail message MESA sends gets written back to your spreadsheet, CRM, or order notes. You always know what was sent, when, and to whom.

### Keep loyalty data in sync with your marketing tools

When a customer earns or redeems points in Smile.io, MESA updates their record across your stack — email platform, CRM, Shopify tags. Every tool reflects where each customer stands in your program.

### Enroll customers in your loyalty program automatically

When a customer meets a condition in Shopify — first purchase, spend threshold, product type — MESA adds them to Smile.io without any manual steps. Your program grows as your store does.

### Trigger rewards at the moments that matter most

When a customer hits a milestone — a birthday, a VIP tier, a win-back window — MESA triggers the right Smile.io action and can notify them through your preferred channel. No manual monitoring required.

## Build any Gmail and Smile.io automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

###### Receive Email

Trigger a workflow when an email is received.

- Thread ID
- From
- From Name
- To
- Cc
- Bcc
- Reply To
- Subject
- Message
- Mime Version
- X Mailer
- Message ID
- Snippet
- Date
- ID

###### Create Activity

Create an activity.

- Activity

###### Create Points Transaction

Add or remove points from a customer’s points balance by creating a points transaction.

###### Get List of Customers

Obtain a list of customers.

- ID
- First Name
- Last Name
- Email
- Date Of Birth
- Points Balance
- Referral URL
- Vip Tier ID
- State
- Created At
- Updated At

###### Retrieve Customer

Grab all details about a customer.

- ID
- First Name
- Last Name
- Email
- Date Of Birth
- Points Balance
- Referral URL
- Vip Tier ID
- State
- Created At
- Updated At

###### Add Label to Email

Add a label to an email.

- ID
- Thread ID
- Label Ids

###### Archive Email

Archive an email.

- ID
- Thread ID
- Label Ids

###### Forward Email

Forward an email.

- ID
- Thread ID

###### Get List of Email's Threads

Obtain a list of an email's threads.

- ID
- History ID

###### Get List of Emails

Obtain a list of emails.

- ID
- Thread ID
- From
- From Name
- To
- Cc
- Bcc
- Reply To
- Subject
- Message
- Snippet
- Date
- Mime Version
- X Mailer
- Message ID

###### Get List of User's Labels

Obtain a list of a user's labels.

- ID
- Name
- Type
- Message List Visibility
- Label List Visibility
- Messages Total
- Messages Unread
- Threads Total
- Threads Unread

###### Mark Email as Read

Mark an email as read.

- ID
- Thread ID
- Label Ids

###### Remove Label from Email

Remove a label from an email.

- ID
- Thread ID
- Label Ids

###### Retrieve User Profile

Grab all details about a user's profile.

- Email Address
- Messages Total
- Threads Total
- History ID

###### Send Email

Send a new email.

- ID
- Thread ID

## Expert support included

### Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

### Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

### Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

### Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

## Integrate Gmail with Smile.io today.

Enjoy a 7-day free trial. Get your first workflow in minutes.