Connect Fera to Shopify Retail POS and automate your tasks

Why integrate Fera with Shopify Retail POS

The Fera to Shopify Retail POS integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Trigger post-review workflows the moment feedback arrives

When a customer submits a review in Fera, MESA kicks off the right next step — updating a Shopify tag, enrolling them in a Klaviyo flow, creating a follow-up task in ClickUp. Your response to customer feedback starts automatically, not when someone checks the review dashboard.

Sync Fera review data with your marketing and retention tools

When a review is submitted in Fera, MESA updates the customer's record in Shopify and connected platforms with their rating, sentiment, and product feedback. Your segments and flows reflect what customers actually think, not just what they bought.

Alert your team when a negative review needs immediate attention

When a low-rating review comes in, MESA notifies the right person through Slack or email before it ages. Your team responds while the customer is still reachable and the situation is still recoverable.

Unify in-store and online customer records automatically

When a customer makes a purchase at your POS, MESA updates their Shopify customer profile with the transaction details. Your online and in-store history live in one record without anyone reconciling them manually.

Keep inventory accurate the moment a sale happens in store

When a product is sold at your POS, MESA updates stock levels across your connected tools — your online store, your warehouse system, your ops dashboard. Your inventory reflects reality in real time, not at the end of a sync cycle.

Trigger loyalty and marketing workflows from in-store purchases

When a customer buys in store, MESA kicks off the right next step — enrolling them in a Klaviyo flow, updating a Smile.io record, applying a Shopify tag. Your in-person sales feed the same retention engine as your online ones.

Build any Fera and Shopify Retail POS automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

POS Order Created

Starts when a POS order is created.

• ID
• Name
• Email
• Tags
• Note
• Note Attributes
• Line Items
• Customer
• Billing Address
• Shipping Address
• Current Total Price
• Current Subtotal Price
• Total Price
• Shipping Lines

Customer Created

Starts when a new customer is added to Fera, either through a sync, manually by admin or account created by a customer during the review submission process.

• ID
• Display Name
• Is Anonymous
• Display Location
• Avatar URL
• Default Avatar URL
• Average Rating
• Rating
• Counts
• Company Name
• Content Request State
• Was Content Requested
• Was Content Submitted
• Was Review Submitted
• Was Media Submitted
• External ID
• Email
• Name
• Generated Display Name
• Is Name Visible
• Generated Display Location
• Is Location Visible
• Country Code
• Region Name
• City
• Zip
• Shopper ID
• Channel Code
• Is Synced
• Created At
• Updated At

Customer Updated

Starts when a customer is updated in Fera.

Media Approved

Starts when a new photo or video submission is approved by an admin.

• ID
• State
• Subject
• Is Verified
• Is Test
• External Product ID
• Product ID
• External Customer ID
• Customer ID
• Created At
• Updated At
• Type
• Review ID
• Review Channel Code
• URL
• Thumbnail URL
• Processing State
• Channel Code
• Caption
• External Order ID
• Order ID
• Submission ID
• Product
• Customer

Media Created

Starts when a new photo or video is added to Fera.

Media Updated

Starts when a new photo or video is updated in Fera.

• ID
• State
• Subject
• Is Verified
• Is Test
• External Product ID
• Product ID
• External Customer ID
• Customer ID
• Created At
• Updated At
• Type
• Review ID
• Review Channel Code
• URL
• Thumbnail URL
• Processing State
• Channel Code
• Caption
• External Order ID
• Order ID

Review Approved

Starts when a review is approved by an admin.

• ID
• State
• Subject
• Is Verified
• Is Test
• External Product ID
• Product ID
• External Customer ID
• Customer ID
• Created At
• Updated At
• Rating
• Heading
• Body
• Is Anonymous
• Channel Code
• Channel URL
• Channel
• Is From Supplier
• External ID
• Store Reply
• Counts
• External Order ID
• Order ID
• Submission ID
• Remote Ip
• Is Synced
• Is Deletable
• Is Changeable
• Is Imported
• Product
• Customer
• Media

Retrieve Customer

Grab all details about a customer.

• ID
• Display Name
• Is Anonymous
• Display Location
• Avatar URL
• Default Avatar URL
• Average Rating
• Rating
• Counts
• External ID
• Email
• Name
• Generated Display Name
• Is Name Visible
• Generated Display Location
• Is Location Visible
• Country Code
• Region Name
• City
• Zip
• Created At
• Updated At

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

Ongoing optimization

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST.

Integrate Fera with Shopify Retail POS today.

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