package tracking

Connect Fera to Package Tracking and automate your tasks

Why integrate Fera with Package Tracking

The Fera to Package Tracking integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Trigger post-review workflows the moment feedback arrives

When a customer submits a review in Fera, MESA kicks off the right next step — updating a Shopify tag, enrolling them in a Klaviyo flow, creating a follow-up task in ClickUp. Your response to customer feedback starts automatically, not when someone checks the review dashboard.

Sync Fera review data with your marketing and retention tools

When a review is submitted in Fera, MESA updates the customer's record in Shopify and connected platforms with their rating, sentiment, and product feedback. Your segments and flows reflect what customers actually think, not just what they bought.

Alert your team when a negative review needs immediate attention

When a low-rating review comes in, MESA notifies the right person through Slack or email before it ages. Your team responds while the customer is still reachable and the situation is still recoverable.

Send customers a same-day delivery heads-up

When a package status changes to Out for Delivery, MESA sends the customer a personalized notification. They know it's coming today — no tracking page required, no "where's my order" email to answer.

Alert your team the moment a delivery fails

When a delivery attempt fails or an exception is flagged, MESA immediately notifies the right person. Your team can act before the customer even knows there's a problem.

Trigger a review request right after delivery

When a package status changes to Delivered, MESA fires a follow-up to the customer — review request, loyalty offer, or cross-sell. The timing is based on actual delivery, not an estimated date.

Build any Fera and Package Tracking automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Shipment Delivered

Starts when a shipment is delivered.

Shipment Experienced Exception

Starts when a shipment has an exception.

Shipment Experienced Failed Delivery

Starts when a shipment has failed to be delivered.

Shipment Information Received

Starts when a shipment receives information.

Shipment's Status is In Transit

Starts when a shipment's status is in transit.

Shipment's Status is Out for Delivery

Starts when a shipment's status is out for delivery.

Shipment's Tracking Expired

Starts when a shipment's tracking has expired.

Shipment's Tracking is Pending

Starts when a shipment's tracking is pending.

Customer Created

Starts when a new customer is added to Fera, either through a sync, manually by admin or account created by a customer during the review submission process.

Customer Deleted

Starts when a customer is deleted in Fera.

Customer Updated

Starts when a customer is updated in Fera.

Media Approved

Starts when a new photo or video submission is approved by an admin.

Media Created

Starts when a new photo or video is added to Fera.

Media Declined

Starts when a new photo or video submission is declined by an admin.

Media Deleted

Starts when a new photo or video is deleted in Fera.

Media Updated

Starts when a new photo or video is updated in Fera.

Review Approved

Starts when a review is approved by an admin.

Review Created

Starts when a review is added to Fera.

Review Declined

Starts when a review is declined by an admin.

Review Deleted

Starts when a review is deleted in Fera.

Review Updated

Starts when a review is updated in Fera.

Create Tracking

Create a tracking.

Detect Tracking Number's Carrier

Obtain a list of detected carriers for a tracking number.

Get List of Carriers

Obtain a list of carriers.

Approve Photo or Video

Approve a photo or video.

Approve Review

Approve a specific review (for moderation) and all its photos/videos if any.

Create Customer

Create a customer.

Create Order

Create an order.

Create Photo or Video

Create a photo or video.

Create Product

Create a product.

Create Review

Create a review.

Decline Photo or Video

Decline a photo or video.

Decline Review

Decline a specific review (for moderation) and all its photos/videos if any.

Delete Customer

Remove a customer.

Delete Order

Remove an order.

Delete Photo Or Video

Remove a photo or video.

Delete Product

Remove a product.

Delete Review

Delete a specific review.

Deliver Order

Mark an order as delivered.

Fulfill Order

Mark an order as fulfilled.

Get List of Customer Photos & Videos

Obtain a list of customer's photos and videos.

Get List of Customer Reviews

Obtain a list of customer's reviews.

Get List of Customers

Obtain a list of customers.

Get List of Orders

Obtain a list of orders.

Get List of Photos & Videos

Obtain a list of photos and videos.

Get List of Product Aggregate Ratings

Obtain a list of product ratings.

Get List of Product Photos & Videos

Obtain a list of product photos and videos.

Get List of Product Reviews

Obtain a list of product reviews.

Get List of Products

Obtain a list of products.

Get List of Reviews

Obtain a list of reviews.

Get List of Store's Photos & Videos

Obtain a list of the store's photos and videos submitted by customers that are about the store or overall experience.

Get List of Store's Reviews

Obtain a list of store's (overall experience) review which are all reviews that are about store and not about a product.

Pay Order

Mark an order as paid.

Retrieve Customer

Grab all details about a customer.

Retrieve Order

Grab all details about an order.

Retrieve Photo or Video

Grab all details about a photo or video.

Retrieve Product

Grab all details about a product.

Retrieve Product Aggregate Rating

Grab all details about a product's aggregate rating information (average rating and rating/review count).

Retrieve Product's Photos and Videos

Grab all details about a product's photos and videos.

Retrieve Product's Reviews

Grab all details about a product's reviews.

Retrieve Review

Grab all details about a review.

Retrieve Store's Rating

Grab all details about the aggregate store rating across all products and reviews.

Retrieve Store's Settings

Grab all details about your store's account settings.

Update Customer

Modify an existing customer's details.

Update Order

Modify an existing order's details.

Update Photo or Video

Modify an existing photo or video.

Update Product

Modify an existing product's information.

Update Review

Modify an existing review.