Connect Fera to Omnisend and automate your tasks

Why integrate Fera with Omnisend

The Fera to Omnisend integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Trigger post-review workflows the moment feedback arrives

When a customer submits a review in Fera, MESA kicks off the right next step — updating a Shopify tag, enrolling them in a Klaviyo flow, creating a follow-up task in ClickUp. Your response to customer feedback starts automatically, not when someone checks the review dashboard.

Sync Fera review data with your marketing and retention tools

When a review is submitted in Fera, MESA updates the customer's record in Shopify and connected platforms with their rating, sentiment, and product feedback. Your segments and flows reflect what customers actually think, not just what they bought.

Alert your team when a negative review needs immediate attention

When a low-rating review comes in, MESA notifies the right person through Slack or email before it ages. Your team responds while the customer is still reachable and the situation is still recoverable.

Keep Omnisend contacts current as customers shop in Shopify

When a customer's behavior changes in Shopify — a new purchase, a tag update, a loyalty tier change — MESA updates their Omnisend contact profile in real time. Your segments and automations always reflect who your customers are right now, not who they were at the last sync.

Trigger Omnisend automations from any Shopify event

When an order is placed, a subscription starts, or a customer hits a milestone, MESA sends the signal to Omnisend and starts the right automation. Your email and SMS marketing runs on the full range of what happens in your store, not just native Shopify triggers.

Suppress the right customers from campaigns at the right time

When a customer files a return, opens a support ticket, or enters a sensitive window, MESA updates their Omnisend contact status or tags automatically. Your campaigns reach the right people without anyone managing list hygiene by hand between sends.

Build any Fera and Omnisend automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Cart Created

Starts when a cart is created.

• Contact ID
• Cart ID
• Email
• Phone
• Created At
• Updated At
• Currency
• Cart Sum
• Cart Recovery URL
• Products

Order Created

Starts when an order is created.

• Order ID
• Email
• Phone
• Contact ID
• Order Number
• Cart ID
• Shipping Method
• Tracking Code
• Courier Title
• Courier URL
• Order URL
• Source
• Discount Code
• Discount Value
• Discount Type
• Currency
• Order Sum
• Sub Total Sum
• Discount Sum
• Tax Sum
• Shipping Sum
• Created At
• Updated At
• Canceled Date
• Cancel Reason
• Payment Method
• Payment Status
• Fulfillment Status
• Contact Note
• Billing Address
• Shipping Address
• Products
• Custom Fields

Product Created

Starts when a product is created.

• Product ID
• Title
• Status
• Description
• Currency
• Product URL
• Vendor
• Type
• Created At
• Updated At
• Tags
• Category Ids
• Images
• Variants

Customer Created

Starts when a new customer is added to Fera.

• ID
• Display Name
• Is Anonymous
• Display Location
• Avatar URL
• Default Avatar URL
• Average Rating
• Rating
• Counts
• Company Name
• Content Request State
• Was Content Requested
• Was Content Submitted
• Was Review Submitted
• Was Media Submitted
• External ID
• Email
• Name
• Generated Display Name
• Is Name Visible
• Generated Display Location
• Is Location Visible
• Country Code
• Region Name
• City
• Zip
• Shopper ID
• Channel Code
• Is Synced
• Created At
• Updated At

Customer Updated

Starts when a customer is updated in Fera.

• ID
• Display Name
• Is Anonymous
• Display Location
• Avatar URL
• Default Avatar URL
• Average Rating
• Rating
• Counts
• Company Name
• Content Request State
• Was Content Requested
• Was Content Submitted
• Was Review Submitted
• Was Media Submitted
• External ID
• Email
• Name
• Generated Display Name
• Is Name Visible
• Generated Display Location
• Is Location Visible
• Country Code
• Region Name
• City
• Zip
• Shopper ID
• Channel Code
• Is Synced
• Created At
• Updated At

Create Campaign Action Start

Start a new campaign action.

Create Cart

Create a new cart.

• Cart ID
• Email
• Phone
• Contact ID
• Created At
• Updated At
• Currency
• Cart Sum
• Cart Recovery URL
• Products

Update Cart

Modify a cart’s details.

• Currency
• Cart Sum
• Cart Recovery URL
• Products

Update Customer

Modify an existing customer's details.

• External ID
• Email
• Name
• Display Name
• Country Code
• Region Name
• Zip
• Display Location
• Is Anonymous
• Is Name Visible
• Is Location Visible
• Avatar
• Avatar URL

Retrieve Customer

Grab all details about a customer.

• ID
• Display Name
• Is Anonymous
• Display Location
• Avatar URL
• Default Avatar URL
• Average Rating
• Rating
• Counts
• External ID
• Email
• Name
• Generated Display Name
• Is Name Visible
• Generated Display Location
• Is Location Visible
• Country Code
• Region Name
• City
• Zip
• Created At
• Updated At

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

Ongoing optimization

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

Integrate Fera with Omnisend today.

Enjoy a 7-day free trial. Get your first workflow in minutes.