Facebook to Twilio Integration | MESA

Connect Facebook to Twilio and automate your tasks

Why integrate Facebook with Twilio

The Facebook to Twilio integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Sync Shopify audiences to Facebook Ads in real time

When a customer's tags, purchase history, or lifecycle stage changes in Shopify, MESA updates the corresponding Facebook Ads audience. Your campaigns always target the right people without manual list exports.

Launch retargeting audiences from Shopify order events

When a customer abandons checkout, completes a first purchase, or hits a spend threshold, MESA adds them to the right Facebook Ads audience automatically. Your retargeting runs on live customer behavior, not a weekly CSV upload.

Pause or adjust campaigns when inventory runs low

When stock drops below a threshold in Shopify, MESA triggers a Facebook Ads update — pausing a campaign, adjusting a budget, or flagging it for review. You stop spending on products you can't fulfill without checking ad accounts manually.

Send SMS notifications from Shopify order and fulfillment events

When an order is placed, shipped, or delivered in Shopify, MESA triggers the right Twilio SMS with the relevant details already populated. Your customers get accurate, timely messages on the channel they actually check without anyone manually initiating them.

Alert your team via SMS when a Shopify event needs immediate attention

When a high-value order comes in, a fulfillment exception occurs, or a VIP customer shows a churn signal, MESA sends a Twilio SMS to the right person on your team. Critical events reach the right person instantly without relying on someone checking email or Slack.

Trigger Shopify workflows from inbound Twilio SMS responses

When a customer replies to a Twilio message — confirming an order, requesting a change, responding to a survey — MESA reads the response and kicks off the corresponding action in Shopify. Your SMS channel becomes a two-way workflow trigger, not just an outbound notification pipe.

Build any Facebook and Twilio automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Send SMS

Text a message to a phone number.

Add User to Custom Audience

Add a user to a custom audience based on matching availability.

Create Ad

Create a new ad.

Create Ad Account Ad

Create a new Ad within an Ad Account.

Create Ad Account Ad Set

Create a new ad set within an Ad Account.

Create Ad Account Campaign

Create a new campaign within an Ad Account.

Create Ad Set

Create a new Ad Set.

Create Product

Create a new product.

Delete Ad

Remove an existing ad.

Delete Ad Set

Remove an existing ad set.

Delete Campaign

Remove an existing campaign.

Get Ad Account Insights

Generate a custom report to get statistics for campaigns belonging to an ad account.

Get Ad Insights

Generate a custom report on the performance of the ad.

Get Ad Set insights

Generate a custom report on the performance of the ad set.

Get Campaign Insights

Generate a custom report on the performance of the campaign.

List Ad Account Campaigns

Obtain a list of campaigns for an ad account.

List Ad Set Ads

Obtain a list of ads belonging to an ad set.

List Campaign Ad Sets

Obtain a list of ad sets for a campaign.

List Campaign Ads

Obtain a list of ads for a campaign.

List Products

Obtain a list of products.

Remove User from Custom Audience

Removes a user from a custom audience based on matching availability.

Retrieve Ad

Grab all details about an existing ad.

Retrieve Ad Set

Grab all details about an existing ad set.

Retrieve Campaign

Grab all details about an existing campaign.

Update Campaign

Update an existing campaign.

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.